Find cheap flights from Phoenix to Switzerland

Pros: "Crew is amazing"
Cons: "The Entertainment screen wasn’t working"

Pros: "Everything"
Cons: "They are the best and air Canada should learn from them"

Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."

Pros: "Because I was in the bulkhead seat - it was good."
Cons: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("

Cons: "Seats for its along way"

Pros: "Yes"

Pros: "Excellent service. Very comfortable business class seat. Arrived early"
Cons: "Boarding & disembarking was via bus & stairs."

Cons: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

Pros: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Cons: "Extra leg room, little bigger seats"

Cons: "Entertainment for a 4 hr flight was terrible"

Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Cons: "Nothing"

Pros: "Same as above"
Cons: "Same as above"

Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Pros: "I was flying first time via Qatar and I am very impressed how excellent was everything."

Pros: "Very comfortable flight with excellent service."

Pros: "Big seat"

Pros: "Lots of entertainment"
Cons: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"

Cons: "I used Qatar airways 3 times so far. In the last flight, were a connection has 8 hours between 2 flights, they deny me to stay in a hotel. The last 2 flights which have exactly the same schedule, I used the hotel in that 8 hours between the 2 flights. I asked why, they told me that my ticket is not eligible to the hotel, although, I bought the last two times from Kayak, with almost same price. My first flight with Qatar Airways was on July 2017. My second flight with Qatar Airways was on August 2017. My third flight with Qatar Airways was on Jan 208."

Pros: "Food was great Seats were comfortable Everyone was super nice"

Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"

Pros: "smooth flight"
Cons: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Pros: "everything went smoothly, no delays, boarding was easy and quick"

Pros: "All around great airline. Comfortable for super long flights and completely accommodating."

Pros: "Great service. Courteous staff"
Cons: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"

Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Pros: "Cabin Crew was great, very professional and capable."
Cons: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."

Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"

Pros: "The Plane was good but not updated with new data"
Cons: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"

Pros: "Very organized, helpful staff, they also provide lots of entertainment and food"

Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"

Pros: "Easy boarding. Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight."

Pros: "First time I got ice cream on a plane"
Cons: "Low calorie meals were horrible."

Pros: "Great food, and excellent choice of in-flight entertainment."
Cons: "Nothing!"

Pros: "everything was as expected from a world-class in the travel world."
Cons: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."

Pros: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Cons: "Nothing"

Cons: "Nothing wrong every thing is good"

Pros: "Over all service was excellent!"
Cons: "Short transfer time made it a bit stressful"

Pros: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Cons: "Food below average, command of the entertainment screen not convenient."

Cons: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."

Pros: "Crew was great; plenty of space to stretch out"

Pros: "Except turbulences everything was ok and nice .."

Cons: "The food could be better."

Pros: "Free upgrade"

Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Pros: "Punctuality, Crew assistance"
Cons: "Refreshments are very basic and dry"

Pros: "Very nice service"

Cons: "Expect more then OK from Qatar."

Pros: "Friendliness of the crew"

Pros: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Cons: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."

Pros: "Sits are very comfortable and the food is amazing."
Cons: "The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road."

Pros: "i like the food and movie choices."
Cons: "Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage."

Cons: "Cabin temperature was too warm"

Pros: "Chem-in"

Cons: "If they use the new business class seat."

Pros: "Plenty of films."
Cons: "Cabin was too hot."

Cons: "The stewardess not very nice"

Pros: "almost nothing"
Cons: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."

Pros: "The food was good and the staff were nice"
Cons: "The seats are very small and extremely discomfort for overseas flight"

Pros: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"

Pros: "Plenty of options for entertainment. Enough room to be comfortable in economy."
Cons: "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."

Pros: "Quality of Service"
Cons: "-"

Pros: "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Cons: "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Pros: "great entertainment, pretty comfortable, good service"
Cons: "a little bit of a delay"

Pros: "Flight attendants were not helpful or friendly."
Cons: "Flight attendants were not helpful or friendly."

Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"

Pros: "Great food, great plane, shortest flight."
Cons: "The restroom is too narrow on this plane, at least the one I tried. They ran out of one entree since everyone wanted chicken and not the fish. They should know this and make more chicken available and less fish. But I tasted both and both entrees were good. The "sour cherry juice" is great."

Pros: "Everything"

Cons: "Very Bed earing headset."

Pros: "El almuerzo fue muy rico y la atención del personal excelente"
Cons: "Un poco de calor en la cabina me pareció raro pero llamativo"

Pros: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"

Pros: "Istanbul airport with shops and new food court area is excellent"
Cons: "Newer fleet. Good service and entertainment system."

Pros: "Seat comfortable good leg space"
Cons: "Food quality and selection of items and taste"

Pros: "Nothing"
Cons: "Did not fly"

Pros: "Excellent service, food and entertainment."
Cons: "The boarding was long and via buses!"

Pros: "Appreciated the lights being dimmed, to make it more restful."
Cons: "Would have enjoyed ice with the juice, or colder beverages."

Pros: "Entertainment system is excellent, food is solid and plentiful."
Cons: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."

Cons: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""

Pros: "The food and the boarding was fast."
Cons: "Everything was great."

Cons: "This aircraft also wasn't peoperly cleaned. Another seat pocket filled with garbage and a stale smell of vomit."

Pros: "Everything was great!"

Cons: "Rude stewardess"

Pros: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
Cons: "Nothing."

Pros: "Checking online and reserving seating arrangement."
Cons: "The desk did not open earlier than the other airlines."

Pros: "The food was very nice, living up to their reputation."
Cons: "The in-flight entertainment machine was not very user-friendly. Mine broke early in the flight and it took a couple attempts of telling the crew to get them to fix it. Legroom wasn't particularly great either for such a long flight - my knees were at the front seat immediately, and I'm not particularly tall (under 6 foot)."

Pros: "Very professional and helpful crew, food was above what was expected, and even during my short 1.5 hour flights to and from Athens from Istanbul, we were fed meals! I felt very safe and well-taken care of. I will fly Turkish Airlines wherever I go! Çok teşekkürler!!"
Cons: "Smal seats, little leg room."

Pros: "The service, the food, everything."

Cons: "The seats were so small for such a long flight. I realize that's the case with alll planes, but I was suffering. Everything else was great. The people, the entertainment, everything."

Pros: "I enjoyed receiving food on the flight with real silverware, a warm roll and friendly service. Having a choice of entertainment was also nice. Best of all, I like the fact that the airlines offers a guided tour of Istanbul in English during a layover there; I only wish I'd read that in the in-flight magazine before going off on my own to sightsee."
Cons: "I didn't like the multiple screenings to get on the plane, but suspect that was more a decision of the airport than the airlines. Being singled out for extra screening wasn't my favorite either!"

Cons: "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."

Pros: "Modern 777 with seatback entertainment system and usb charging ports. Massive selection of entertainment. In-flight meals were excellent, U.S. airlines should emulate."
Cons: "Cabin temp was a bit high, my only complaint."

Pros: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Cons: "Too many redundant and unnecessary announcements"

Cons: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."

Pros: "Nice short-ish flight. No major issues."
Cons: "Headphones. Lack of entertainment options on this leg of the flight."

Pros: "Everything was perfect, employees,boarding ,food all stars for everything!!!"

Pros: "Entertainment on long haul flights is top notch. Selection is incredible just bring your own headphones if you wanna be able to hear anything. Food is the best out of any other carrier. I've seriously been to full service restaurants with less tasty and well prepared foods."
Cons: "Seats are hilariously small. I know you're thinking "they're all like that." They're NOTHING like any other airlines. I've flown the following for reference: Lufthansa Air Swiss Delta Air France Air Arabia Saudi Airlines Egypt Air and a couple more I can't think of right now. I'm a very medium sized build and really short (5' 6") and I was so uncomfortable I wanted to (and probably will) cancel my return flight with them. My wife's back is still hurting from that flight. The staff are just plain awful save for 2 flight attendants. Out of 2 flights so far. I was told afterwards that this is commonplace when flying Turkish Airlines. For fairness sake I should mention that both Egypt Air and Saudi Airlines were worse. Whatever money you think you're saving by flying this atrocity you're gonna be spending on fixing your neck and back. Spend the extra and go with Swiss or even Delta. Avoid this rubbish"

Pros: "Nothkng"
Cons: "Would not r commend in any capacity"

Pros: "Usb charging, entertainment was nice."
Cons: "Ran out of chicken dishes- only had beef to offer. Seats were slightly uncomfortable. Crew was not very friendly/smiley."

Pros: "I liked almost everything. The plane was clean and the seats looked new. Of course, space in the economy section can be tight but it is not worse than any other airline I have experienced. The entertainment was awesome with a wide selection of movies, tv and music options. I was even able to watch the primary debates LIVE from my seat which was amazing. The crew was amazing and very attentive. They made sure to provide us with whatever we needed and were always polite. This was the second time I have flown with Turkish Airlines and my experience was the same if not better this time around."
Cons: "Leg room in economy."

Pros: "terrific in every way; precision, kindness, style, food, great atmospere"

Pros: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Cons: "Don’t sell an unrealistic connection time"

Cons: "Everything"

Pros: "Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight."
Cons: "Better entertainment selection."

Pros: "The crew was wonderful and as far as airplane good goes, it was great."
Cons: "Leg room"

Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"

Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Pros: "Staff were kind and courteous."
Cons: "Late departure and uncomfortable seats."

Pros: "Food and Drinks"

Pros: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."
Cons: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."

Pros: "We purchased seats with extra legroom and it was very, very much worth it. My husband is 6 foot four and he was able to stretch out his legs comfortably. Seats are not uncomfortable, which is different from some airlines we’ve been on, and we really like the adjustable headrest where the sides can be flipped up to keep your head from rolling around while snoozing. We like that the silverware is actually metal instead of plastic!"
Cons: "The screen that folded out of the armrest was so small that watching a movie on it gave us a headache. The furst meal/lunch was so-so. Personally I would prefer a mixed fresh salad with a little bit of ham or chicken on top instead of the attempt at a hot mushy entree. The second meal/dinner was Similar to a hot pocket. The bread and the filling was pretty tasteless. Why not just have a healthy fruit bowl? Would have liked to see some English language reading material in the seat back pocket – it appeared to be only German language. Alternatively, it would be great if the flight attendants could offer non-German language reading materials upon request."

Pros: "Flight attendants and flight crew knew their jobs."
Cons: "Evacuating Concourse Z. Absolutely no announcements on what to do or expect when the security threat was resolved. Awful procedure for getting through security scanning the SECOND time."

Pros: "Plane was clean and a little more roomy than most long distance flights."
Cons: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."

Pros: "Excellent service!!!"
Cons: "Really nothing negative to share... just a little uncomfortable in economy class."

Pros: "The amenities, even in Economy, were excellent. Plenty of good food and drink...included. On time departure/arrival."
Cons: "Our original seats, which we pre-selected for a $45 per seat fee, were changed, without notifying us. Fortunately, I discovered this and was able to get similar seats by calling customer service. I was told we qualified for at least a partial refund..we'll see if this happens."

Pros: "Nothing"
Cons: "Gate changed ast minute so we had to walk a long way to get to it with 3 kids. Airplane with no entertainment at all. Also the worst was getting to Beirut without 2 of our bags. We got one of them 1 day later and the second 5 days after. When we got the second bag few of our things were gone."

Pros: "Flight went well except for boarding"
Cons: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Cons: "Check in was very poor and took entirely too long"

Pros: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."

Pros: "Needed to cancel trip - had insurance I thought was good"
Cons: "it sucked !!!!!! someone had to die before they covered cancellation"

Cons: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"

Pros: "Loved having a real glass and real stainless fork and spoon rather than plastics. Liked the better quality (heavier) blankets and pillows. Loved the cleanliness of the plane. Impressed with the space of the Premium seats even though I did not have one. Loved having warm bread/roll with evening meal. Seat head rests could be raised to help taller people."
Cons: "Headphones in the back of the seats were two pronged and did not fit the display. Attendants offered appropriate headphones at first of flight, but I did not understand what was going on. Seats were a little hard. Some of the mesh pockets on the backs of seats were not properly attached at the bottom and items placed in the them would fall through."

Cons: "Was assigned worst seat on plane. Engine vibration on seat back"

Pros: "Great service!"
Cons: "Breakfast and movie selection could have been better"

Pros: "Great price, great airlines, easy flight....I few LAX to Geneva."

Pros: "Held the plane for late arriving transfers. Good food."
Cons: "Tiny space for 8 hour flight. Men not sharing arm rests or leg room. Really really uncomfortable."

Pros: "The boarding was fast and effective"
Cons: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."

Cons: "Boarding process was longer than expected. Seat assigment from check in was not honored at the gate. FA asked me to switch seat only to favor passenger from Germany."

Cons: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."

Pros: "We liked that no one was sitting behind us."
Cons: "Food wasn’t great"

Cons: "No language options on tv besides english."

Pros: "Cabin attendants were terrific. Very attentive. Ms. Byrne, our cabin attendant and the Purser, a gentleman whose name I didn't note, solved problems and met our needs (including finding my wife's iPad that fell beside her seat while sleeping where it couldn't be retrieved without help)."
Cons: "Few technical issues with new plane...no wi-fi on flight and lights not working in lavatory."

Pros: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Cons: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."

Pros: "During this flight, the attendants were suprisingly kind."
Cons: "Entertainment was just too poor(movie selection was just counted numbers.) the seat comfort was one of the ugliest, I think. even though they prepared many of premium seats, still once you compare with other airlines, it is far below than the average I think."

Pros: "excellent service of crew."

Pros: "Service was good, got to change my seat last minute to sit next to my husband."
Cons: "No entertainment for the kids, changed the gate 2hrs before departing from A60 to A1 - not fun with 2 kids had to walk across the airport."

Pros: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Pros: "Comfortable and big leg room"
Cons: "No in-flight entertainment"

Pros: "Overall it was good trip!"
Cons: "No issues at all"

Pros: "OK"

Pros: "The crew was great and loved the pre boarding with my children."
Cons: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."

Cons: "Boarding was a little chaotic. Everyone kind of ran up."

Pros: "Free coffeeandjuice; on time and nothing to complain about"

Pros: "The flight Crew was very attentive and went the extra mile to keep us happy during our flight, the head stewardess I give her a 10+. we will fly with Lufthansa again. great movies!"
Cons: "The flight from Roma to Frankfurt was late and we had to run what seemed like two miles to be able to catch our connecting flight to Los Angeles."

Pros: "Very polite and helpful staff"
Cons: "Food could be better"

Pros: "Both airports were great, food and shopping extremely convenient. very clean airports as well"
Cons: "#1 at Venice, allow the customers who checked in online to drop bags faster by giving them a separate line. And the online payment for bags was not user-friendly Venice should have a bus shuttle for the older folks from the Water Taxi to the terminal and one person to monitor the security at this location at all times. A few more signs in multiple languages at the security checkpoint would have made the line go faster. Same thing at the ticket check-in counter."

Pros: "The crew was very assertive, plenty of snacks and drinks, good food. Flight went on smooth and the captain lender splendidly. Seats were comfortable with plenty of leg space, entertainment had numerous choices. Would recommend to friends."
Cons: "Everything's was fine"

Pros: "Takeoff was on time and efficient."

Pros: "Our flight out of Amsterdam was roughly 30 minutes late. Since we were connecting to an International flight to return to the US there was no possibility we would be able to get to the International terminal through security and board our flight in the time available. So, Lufthansa staff met the connecting passengers as we disembarked, shuttled us via bus to the International terminal and ensured we made our connection. Finally, for airline food it was quite good (Vegan)."

Pros: "The crew was wonderful and very accommodating. We were also very impressed by the plane itself. The seating was the most comfortable either of us has experienced on an overseas flight."
Cons: "Good for entertainment but the headphone insert in my particular seat would only play through one ear. Not a headphone issue, they worked fine in another screen. Inconvenient for a long flight."

Cons: "I was nauseous during the plane ride walked to back of plane and was told I wasn't allowed to be back there. When that is where the bathrooms were. I asked for an extra pillow when there were 10 free seats the crew never honored my request. Not once did they ask if I was ok. The food was inedible. And I was completely uncomfortable the entire flight."

Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Cons: "Very nice crew and great food"

Pros: "Very nice airplane and pleasant crew"

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Cons: "All of the less than good, obvious!"

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Crew were great"
Cons: "Refreshments"

Pros: "Nice attention and good food. Plane and seats are confortable"

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "Nice people and good service"
Cons: "Not much"

Pros: "Light snack and complementary wine"

Cons: "old screens and entertainment system leg room to small"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Cons: "Didn’t happen."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Pros: "Everything excellent. Comfortable seats in business."

Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Cons: "Boarding was confusing and disorganized"

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pros: "Lovely staff, good food, great movies."

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Cons: "They stole my money"

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."

Cons: "old plane, tight and uncomfortable"

Pros: "Great food"
Cons: "Sears we're toooo small"

Cons: "Terrible service in flight and customer service wise .. app functionality was below"

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "Same as above"

Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pros: "Very good flight, excellent service and good food."

Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Pros: "delayed"

Cons: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Cons: "seats on Jet air flight are very uncomfortable"

Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Cons: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"

Cons: "At BA staff treats you inconsistent"

Cons: "The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge."

Pros: "Flashy new seats."
Cons: "Flight delayed"

Pros: "We finally got there."
Cons: "Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane."

Cons: "Offer water at least from a bottle free of charge."

Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"

Pros: "Comfortable,clean and new plane"
Cons: "It was all very nice nothing to change"

Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."

Pros: "None"
Cons: "None"

Pros: "Breakfast burritos were a nice change."
Cons: "I did not like a seat under E row as the seats feel. Crammed."

Cons: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."

Pros: "We loved the safety video. The seats were comfortable"
Cons: "No complimentary sodas or water."

Cons: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Pros: "Made it to Zurich"
Cons: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"

Pros: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"

Cons: "Flight delayed missed connection out of London heathrow to Budapest."

Pros: "Quick n easy"
Cons: "No complimentary snack or even water."

Pros: "Late taking off, but made up time in the air."
Cons: "For a long flight, it is very cramped."

Pros: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Cons: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."

Pros: "The safety video was a great. All was on time."

Cons: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."

Pros: "Did not like that I had to buy a coke. Like common really?"

Pros: "The flight and everything associated with it. Food, crew etc"
Cons: "Customer services failed me"

Pros: "Oh my gosh.... I had the best flight ever. I wanted to be in Business Class, but the flight was so full, but when I sat down, there was an EMPTY SEAT next to me. What a beautiful thing. Flight was great, quiet and comfortable. Boarding was great and I enjoyed the my flight. Thank you:)"

Pros: "Seats"
Cons: "No WiFi available. Bad flight tracker."

Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."

Pros: "Nice Staff, flight on time, good customer service (they're British)!"
Cons: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."

Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"

Pros: "Not enough room in the seating area"

Pros: "No wait, easy to check in & get luggage"
Cons: "Nothing"

Cons: "Airline did not honor Ticket, Gave incorrect information as the excuse and have not refunded me for ticket they did not allow me to fly on. they made us purchase new tickets and we were charged 2 times"

Pros: "- The flight itself was adequate in all aspect for a short haul flight"
Cons: "- The security process ahead of boarding is poorly organized, staffed with some rude and unprofessional agents and with inconsistent requirement in between different passengers"

Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."

Pros: "Flight crew was really polite. Very attentive and remembered what was requested."
Cons: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"

Pros: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Cons: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."

Cons: "You had cargo on the plane we were supposed to board that leaked and contaminated the plane's controls. 2 hour delay. The replacement plane was beat up, old, and quite shaky."

Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Pros: "Flights attend"
Cons: "Movie"

Cons: "Due to US State Dept travel alert for US Citizen to Europe until Sept 1, I had to postpone the flight. Delta waived the $300 cancelation fee due to the terrorism alert to rebook two other ticket I had purchased. BA said they would but I can not receive confirmation of this until I rebook in the fall. Dr. David Miller Dmiller@Illinois.edu"

Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."

Pros: "Finally an airline whose pilot keeps passengers informed of reasons for delays with frequent updates."
Cons: "You are now charging for water? Really?"

Cons: "Tried to change my return flight from Phoenix to Miami. Typical Legacy rigid inflexibility made it impossible."

Pros: "Pilot pulled off the runway as he thought there was a problem. Determined there was no problem having kept us in an overheated plane for over90 minutes"

Pros: "Nothing."
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."

Pros: "Food was good!"
Cons: "The flight was late, that happens. There was no sufficient information about it though. Boarding was badly organized (could not hear BA staff yelling through the crowd). The 1000-year old 747s are really inconvenient and you could not believe how small the seating space is. To dot the i, of course we missed our connecting flight and got no information about it, again, only after running across half of Heathrow... About missing the connecting flight: it could have been avoidable with just a minimal amont of effort, or willingness, or any sign of care towards the passengers. Customer service is waaaaay behind my expectations."

Pros: "Food was good and drink selection was great."
Cons: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."

Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."

Pros: "Good flight"
Cons: "All good."

Cons: "I counted on the airline to scedule enough time on the layover in London. We had a delay and then we had to run to plane. And the luggage made it to us two days later."