Boarding the flight was smooth and the flight was not full so i had an extra seat essentially
There was no flight. They canceled the flight with no knowledge to me, and I still haven’t received a refund
Overall, it was good. There was no food or entertainment, which is why I put poor (it wasn't an issue though).
Nothing, they could have made some accommodation for an awful experience. Me and my family were not informed properly we we separated. They took me off the original flight i booked. I booked our flight at one price and called me and told me they were not honoring my rate and they charged me double of what I paid. Me and my family don’t want to ever use your services again.
This flight was great. The plane took off and arrived at the destination an hour early. The crew was pleasant. The food and entertainment options are minimal but adequate for a 1-hour flight. They passed out water and quickly supplied me with a fresh magazine since the previous one had the crossword section filled out.
Better movie and tv selections. Also, the overnight flight to Trinidad from Toronto, the staff were not very attentive. I did not see them for at least half the fight. They were behind their curtain a lot of the time, and they did not check on us before landing to make sure all landing requirements were met.
Little space for luggage and the flight was delayed by an hour.
The flight was delayed over a hour and that was over 15 hours in advance not good
At check in I had to pay for my seat that I already paid for on purchasing my ticket. The flight was over an hour late and the plane smelt gross.
just a child who screamed and threw tantrums the entire flight
Good food & entertainment. Comfortable seats with modern equipment. Staff though pleasant serve passengers based on nationality irrespective of seating positions. Some get served first others last even when seating side by side.
It was fine. My connection in Charlotte to go to WPB was too late and I had to spend the night in the Charlotte Airport in the mini suites.
We had a 2 hour delay that impacted our comanions further travel. I have a feeling AA knows there is a problem at the Cabo airport and does not account for that.
I liked the humor of the captain and crew on the flight from Flagstaff to Dallas. They were humorous.
The flight attendant, a black woman with curly hair who sat near Row 21, was wonderful and kind.
Air Marco’s fleet of airplanes are old and pathetic. The seats are torn and stained. The monitors don’t work properly. If this wasn’t a business trip and I had control of booking the flight, I would not travel on this carrier.
Any flight to ORD after about 2pm this summer has been challenging. Flight was delayed getting in (coming from ORD) and that led to it not leaving before a ground stop due to lightening before they could fuel the plane, and so forth. They made up some time but we were still late in arriving at ORD, and that led to missed connections.
Couldn’t get the door on the plane to close leading to a nearly 2 hour delay. But, hey at least they didn’t cancel the flight.
Plane, flight, crew, captain were all great. The first flight had a Chipotle box lunch...delicious. this return flight not as tasty, but filling.
Gate check bags that had to be gate checked because of first flight being a small flight are missing. British airways lost the luggage and haven’t met up with them yet!
