On time, no problems, free food
3 & 3 configuration
Attendants were so nice as kind
Escape row seat in a non-escape row wasn’t too fun or comfy. Took half the flight to connect to the WiFi to watch movies to discover that the selection was limited and poor selections at that.
The flight attendants were very nice and helpful
Everything was perfect
Everything was good to be honest
Late, slow, de-icing in Detroit took nearly an hour!
Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.
Sandwich for dinner
Excellent service and upgraded snacks in economy
On time as scheduled.
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