Late flight, screens not working and still had to pay for a drink
great! appreciated the last minute upgrade to Comfort+ exit row, as well
Crew completed ignored our aisle when giving snacks and coffee
The WiFi on the plane was out. I also thought movie options were lacking.
They changed my seat assignment from window to middle. I have a physical need to sit by the window because of spinal issues. I unboarded in pain, I also was placed between 2 very large men. I am very disappointed and now dealing with the physical aftermath.
These Delta 717 jets are ancient. No entertainment and you have to pay for WiFi that barely works and goes in and out the whole flight. Delta should be ashamed flying this garbage.
The crew were awesome and ready to help as much as possible. The gate agent in Atlanta was tremendously helpful. The delays were ridiculous. Getting home at 4am when I could have driven home faster was unimpressive. Being delayed for countless hours through the night wasn't a great travel experience.
In a world of delays, Delta was on time both ways! Boarding was fast and efficient. Staff was friendly. AND wifi worked.
Delta did an awful job w logistics at DTW. Missed connection. We were there an hour early. SUCKED
There is no free Wi-Fi or screens in the seats for this flight. It would be nice if they had actual actual healthy drink options like a flavored sparkling water. The flight was very dark because nobody was sitting on the left side and they didn't open any of the windows. The plane was kind of and had small overhead bins. There was no distinguishable difference between economy and comfort Plus.
Good, our flight was delayed but that was totally out of their control due to weather and a presidential visit.
When we boarded we were treated with care and it never stopped. Got towels before breakfast and after snacks was a lovely touch!
Price was crazy watch it if you Chan he your flight
The price. Omg $1100. Was crazy and it was not clear on the website.
Excellent. I had a medical emergency on flight SNA-ORD and the attendants were very helpful.
The united employees at the gate treated me very rudely and called me nefarious
Both my flight where delayed Had 25min to make it to my transfer flight
I just got back from a trip with 3 flights each way. The flights were good and we were happy with out experience. There was one steward on our first flight that was harsh and grump with passengers. It did not leave a good impression. All of the other flight crews were great on the other five flights.
They changed my flight 5 hours before it took off and changed my connecting airport messing up my entire 1st day in Japan.
The baggage handlers broke the handle on my bag that they put under the plane that I checked on the jetway. They traded it out for a less quality bag in Tulsa. But, they said they would try to fix it. Bologna! There was no fixing that bag handle. Someone didn’t care how they treated the bag.
American airlines is always delayed in their flights. No access to wifi unless paid
The boarding and fllight were good. The reason for the ok rating was the long walk to get to the transport to finally get to the gate.
This flight was delayed but it worked in my favor because my Atlanta to Dallas flight was delayed.
I appreciate that I finally got the seat I paid extra for this time. Thank you
Flight was canceled. I asked to be rerouted to OKC and then took an Uber.
Flight from Dallas to OKC was good, but my trip was interrupted due to a delayed flight from Austin to DFW, which happens all the time. I frequently miss my connection from DFW and American can never seem to make this work!
The plane was probably full boarding was easy. We were able to check our carry-on luggage for free. It was a return flight through Philly to LA. Never saw a stewardess do a demonstration of emergency Procedures. I think my flight was pretty full
This was a pleasant, short flight and the crew was friendly.
Flight was delayed after boarding and no idea when it would take off. Crew in Portland did arrange for transport to Boston for a different set of flights to my destination.
Seats are so close together. Middle seats should be discounted.
