The fact that we are now charged for baggage and seats similar to the economy airlines. Service is also noticeably worse.
Friendly staff and useful network connections.
I hope when they finish renovating the Mexico City terminal, they install some moving-sidewalks. I waked quite a bit with my luggage.
I was sent to 2 different locations in the airport and missed my flight because of incompetence so I had to pay $1200 extra for another flight to get home.
Service was good, airplane was comfortable, and each seat has a TV with a good selection of complimentary entertainment.
$25 checked bag fee on a flight from USA to Mexico.
They charge you extra fees for a carry on bag if the people decides it! I flight with the same airline from mx city to denver and they charged nothing while from denver to mx city they charged 25 dollars with the same suitcase! Also delta gives you free basic wifi while this guys charge it extra. Btw they take away all your carry ons amd make you to wait for hours to get them back! They dont have automatized check in so they make you wait for long time in the row.
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