Daily cleaning, installation of cabin HEPA filters on flights from Providence
American Airlines, Delta and Southwest have all waived their change and cancellation fees on flights from Providence Providence-TFGreen to Worldwide. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Cons: "The delay was almost unbearable"
Pros: "The luggage waiting time was 0!"
Cons: "Everything, 5 hours delay"
Cons: "Everything, for example being on time"
Pros: "Los asientos amplios"
Cons: "The snack bar, Couoh he better"
Cons: "At the airport we are still waiting for our luggage almost an hour"
Pros: "Nice pilot -Jim."
Cons: "Multiple delays & gate changes"
Pros: "Everything was amazing...."
Cons: "Super cold"
Cons: "Nobody speaks english. Announcement also in Portuguese. Very difficult for foreigners. Gate people are awful."
Pros: "The ability to purchase headphones and a blanket for a fair price."
Cons: "There was a child (guessing) with gas that made the air quality unpleasant several times."
Cons: "Mt seat didn’t recline."
Cons: "No WiFi. Old plane"
Pros: "Ability to channel surf"
Cons: "More food oprions"
Cons: "Dar hospedaje a los pasajeros que perdimos el vuelo por culpa de JetBlue"
Cons: "Boarding was by groups but ended up being 2 different lines of people merging into one. I felt as though boarding should be smoother/more organized."
Pros: "Fast check-in, early take off"
Pros: "Good room quick and efficient here on time"
Cons: "Late departure"
Pros: "Service was excellent, everything on time. Great price and even better value."
Pros: "Swift boarding procesx"
Pros: "you had gluten free choices"
Cons: "need expanded gluten free menu"
Pros: "Staff was nice."
Cons: "Couldn’t get internet to work."
Pros: "The effort to stay on track so far so good"
Cons: "1brand new suitcase was completely damaged"
Cons: "Limited movie options."
Pros: "Business clas was excellent and service very good."
Cons: "The have problems with the movies"
Pros: "Having an A320 on a 2 hour nonstop"
Cons: "Bag fee"
Cons: "Security line was very long"
Pros: "Amazing staff at the ticketing counter. Very pleasant and patient."
Cons: "Heavy delay without accommodated hotel and food"
Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Pros: "Everything, trip was great"
Cons: "No reason was given for last minute flight cancelation. The same flight showed open reservation for a higher price."
Pros: "Departure on time"
Pros: "No delay"
Cons: "There are nothing I do not like."
Cons: "My bag got damaged"
Pros: "Service and customer support"
Pros: "everything wap good.gerlande"
Cons: "a little bit late"
Cons: "The chips and soda"
Cons: "Service is not measured in dollars. Really charging $5 for blankets headsets pillows."
Pros: "More leg space"
Cons: "JetBlue make me pay extra $20 for more leg space and early boarding and guarantee to find space in overhead bin for cary on. The leg space was good. The boarding was bad. Instead of early boarding I was about the last person to get on board. There was not enough room in the overhead for my cary on. The depart room at the airport was over crowded and for that reason extremely dangerous in case of fire ore some other disaster. People for different flights where in the same room and did not understand this which gave problems at the boarding pass counter control. There is lots of room for improvement. But I am most frustrated about promise JetBlue make about early boarding and not doing this. Thanks, Cornelis de Gier."
Pros: "Every was great, honestly"
Pros: "Everything was good/adequate, nothing was exceptional."
Cons: "boarding was difficult. no rhyme or reason."
Pros: "Everything about Delta has been great. Especially the attitude of the staff"
Cons: "Plane was hot and sticky. The air from the vent was not cool."
Cons: "Multiple delays made us miss 4th July celebrations"
Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Cons: "Delta needs air conditioning on their flights"
Pros: "The Airbus was so futuristic. If you can make it more futuristic, even better."
Cons: "I didn't like that I had to put my bag under when there was plenty of room overhead."
Pros: "Nothing horrible service"
Pros: "All the attention bestowed upon me"
Cons: "Bring back the Narita to Minneapolis."
Pros: "Everything met my expectations"
Cons: "It was late"
Pros: "Smooth ride"
Cons: "Disembarking could be more efficient"
Cons: "No room to move, too hot, no sound when trying to watch movies."
Pros: "Everything was amazing"
Pros: "arrived a bit early"
Cons: "No food on board and we were hungry"
Cons: "Perfect travel day! No issues whatsoever"
Cons: "No charging outlet."
Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Pros: "Nothing more to say!"
Pros: "It’s become a mediocre airline."
Cons: "At least one hour late"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "First time flying into Daytona and it was super easy."
Cons: "plane was a bit old. tiny tv screen"
Pros: "All the movie choices. Wish TVs came in all aircraft and/or flights 2+ hours. :-)"
Pros: "Short and easy"
Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."
Cons: "Crowded seatibg"
Pros: "The plane had mechanical so we had a long delay. No fun"
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Cons: "7 hours delayed. Poor front desk worker, nice flight attendants!"
Pros: "I was given a complimentary upgrade."
Pros: "The stewards/stewardess were very helpful. The trip was very pleasant."
Cons: "Great customer service from all staff. Mannerisms, snacks, and safety precautions."
Pros: "Both check in and gate agents were friendly and helpful."
Cons: "The boarding process seems to have some hiccups...like everyone crowding the gate and the wrong people boarding at the different boarding times. This all began when airlines charged for baggage and carry on became the only way to travel without excess fees. There is not enough overhead storage for everyone to carry-on so let's go back to no fees for baggage. The boarding process will become smooth again."
Pros: "The airport in Belize is much more managemable than most in the US."
Cons: "Slightly crowded waiting area"
Cons: "My selection was not available"
Pros: "While the process was confusing, the staff were quite pleasant and actually seemed to enjoy their job."
Cons: "The boarding process is very confusing. There are so many different boarding priorities and programs, it is difficult to know where you are in the boarding process. Even if you have a ticket labeled as Group 1, you may still be one of the last boarded because of all the different programs that have priority over you. Would be better to limit the advance boarding to people who need extra help and a single program. This leads to the question, why are there so many different programs? Wouldn't it be easier to have a single loyalty program? If you don't qualify for advance boarding because you did not purchase a first class seat, or you haven't reached the advance boarding requirements, you don't qualify. Let's start thinking about the customer again, and less on the profit margin. How would one of your executives feel if they had a boarding Group 2 and 85% of the plane was already boarded by the time your group was called, thereby limiting the space for your correct size carry-on? One more thing that would be beneficial, enforce the size limit for carry-on luggage. I have been to airports that limit the size with a box on the x-ray machine so you can not even get an oversized piece of luggage through security. Just one idea for the industry."
Pros: "Service, space, on time, organized, friendly. Continue to do what you do Delta!"
Cons: "NO Wifi"
Pros: "The crew did their job."
Cons: "At least monitors to watch a movie since there is no food in first class..."
Pros: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Cons: "The staff was not friendly or say hello or goodbye"
Cons: "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."
Pros: "That I was able to charge my phone and watch my own movies... That’s it"
Cons: "Better Temperature control"
Pros: "the wi fi"
Cons: "They give me the same seat that other passager has"
Pros: "I enjoyed everything!"
Cons: "No complaints!"
Pros: "Arrived earlier than scheduled."
Pros: "Boarding experience was excellent as we used a wheelchair."
Pros: "Greets you nicely, on time, caring staffs"
Pros: "Friendly crew"
Cons: "Having to pick up our luggage when getting off plane from Sydney, just to walk them around the corner to be put on flight to ATL. (I thought luggage handlers were paid for this). Luggage had already been put through security!! This put us in a TOTAL RUSH just to make it on the plane ourselves!"
Pros: "Courteous employee interactions from bag check/gate to arrival!"
Cons: "Everything was truly GREAT"
Pros: "Ummm . . . the colors?"
Cons: "10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat."
Cons: "No other snack choice, just pretzel. Can we have some cookies?"
Cons: "No entertainment and Wi-Fi was poor"
Pros: "Good service."
Cons: "Just little delay."
Pros: "No breakfast"
Pros: "Had no problems. Everything went smoothly thank God."
Cons: "No food, no entertainment, no room for luggage, no good."
Pros: "Got an option to upgrade to first class and it wasnt expensive either, my first time flying first class"
Pros: "Great at all."
Cons: "The cramped space"
Cons: "The limitation on available hardware that is compatible with the GoGo app prevented us from enjoying the available entertainment."
Pros: "Smooth flight"
Pros: "The landing was great!"
Cons: "Crew not very friendly but thats normal in AA"
Pros: "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."
Pros: "Great seat space"
Cons: "No wifi"
Pros: "It seems like the plane was recently renovated and I loved the comfortable seats."
Cons: "There was virtually no free entertainment available."
Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"
Cons: "Nice, clean and comfortable aircraft. Plane was new and very updated."
Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"
Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Pros: "Good entertainment option"
Cons: "Very delayed"
Pros: "The entertainment was amazing"
Cons: "We were delayed multiple times and landed extremely late"
Pros: "Treated like a person not a ticket"
Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."
Pros: "No complaints"
Cons: "It's was good"
Pros: "Price space, time"
Cons: "Waiting.. but better to be early than late"
Pros: "Everything was pretty decent.. Best part was the price.. Boarding was good staff was good"
Cons: "Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though"
Pros: "I like the fact that the price was reasonable and the airline didn't charge for EVERYTHING! I didn't feel robbed."
Pros: "The planes people and service."
Pros: "The Professionalism"
Cons: "There is not nothing to say"
Cons: "My son and I were scheduled to leave Providence to Philadelphia on Monday at 6:05. Flight went through a series of delays until we were finally informed that our flight would not make the flight departing Philly to SF. Rather than fly to Philly during the DNC, we decided to SPEND ANOTHER NIGHT IN PROVIDENCE and take the flight out the next day. This part of the trip caused me to lose a day of work and spend more money on a hotel and meals. This was very poor planning on your part since there were flights flying in and out of both places, but your company was short one aircraft that would have gotten my son and I home on time!!! This was my last flight on American Airlines and I will be sure to spread the word to my friends and family that you have become too unreliable!!"
Pros: "too many gate changes and delays"
Cons: "Security going through my luggage over a candle"
Pros: "I loved the entertainment options"
Cons: "I did not like"
Pros: "Nothing everything was smooth"
Cons: "Nothin g"
Pros: "No seat not comfortable."
Cons: "No legroom."
Pros: "Easy boarding"
Cons: "Half the flight didn't wear masks, crew didn't bother to enforce."
Pros: "Flight was on time"
Pros: "direct flight"
Cons: "airport hassles"
Pros: "I paid extra for the added leg room!"
Pros: "Nothing really"
Cons: "Depart on time Not Loose my luggage Track all luggage every step of the way instead of crisis management only when a lost luggage claim is filed"
Pros: "Crew was very good and friendly."
Cons: "I would have appreciated a “free snack & cola”."
Pros: "There was nothing outstanding really"
Cons: "It’s a low cost airline, so expectations are very low. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems"
Cons: "Very uncomfortable"
Pros: "was not able to go,"
Cons: "information in the reservation part of this app could have been better, my layover was 22 hours long. the 1st time i looked at this flight it was 30 mins long."
Pros: "The crew was courteous and helpful; plane was clean; flight was on time; no problems"
Cons: "Super rude personelle"
Pros: "Everything was done right"
Cons: "The landing was rough"
Pros: "Our trip to Knoxville was great- no complaints. A/c cool— flight on time."
Cons: "Trip back to FLL air was not working well. Plane dirty as well."
Cons: "The seats were a bit cramped but I suppose most are these days"
Pros: "Friendly pilot."
Cons: "My reading light kept flashing off and on. So I couldn't read my book."
Pros: "Crew was very friendly, very polite unlike the United flights I have taken. I was told the space would be uncomfortable but it was absolutely fine for the short flight."
Cons: "No beverage service. Not even water is offered."
Pros: "Great crew fast service and flight smooth !"
Cons: "I’m tall and have some back issues I found the seats very close and not too comfortable ! I tried to get A seat by the emergency exit but wasn’t early enough on my pick !"
Cons: "Paying extra for EVERYTHING"
Cons: "Flight was delayed 6 hours."
Pros: "Quick and very smooth flight, amazing flight attendants."
Cons: "Wish at least one drink/soda was free. Boarding line was so slow."
Pros: "Getting off the bus!"
Cons: "2.00 for water! Overpriced everything! Crew was not nice. Kindness goes a long way. Not for this crew impatient and just rude to other passengers. We pay good money to ride on the horror bus!"
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Pros: "Actual flight good and crew very accommodating"
Cons: "Seats poor. Waited 40 mins before the luggage entered the belt for pickup. Held us up for transportation to rent lot."
Pros: "terminal small and easy to navigate"
Cons: "flight was late because of a "valve issue" in terminal, then on the plane pilot tells us its a computer issue and just needed to "reboot" plane computer because it's a computer with wings. Not sure if either of those reasons were true."
Cons: "parking my car 2 weeks in Asheville Long term was $96. I should have gone to Charlotte, parked at my friend's house and paid AA the same rate for a nicer seat and cabin leg room. a la carte pricing ran my bill up even with NO checked luggage. Asheville doesn't have a shuttle service for the long-term parking."
Pros: "Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful."
Cons: "After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage."
Cons: "I attempted to check in online and was unable to do so. Bad app."
Pros: "on time, hepful personnel"
Cons: "my gate checked luggage was lost"
Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"
Pros: "Excellent value. They had hard time with the head count which delayed our take off. Arrived just a few minutes Late."
Pros: "Love this flight from Belleville to Punta Gorda. On time and great crew."
Pros: "- Good price, even with carry-on and larger seat. - Comfortable seats, despite no incline - better than major airlines."
Cons: "- No food or drinks. - No entertainment. Both are acceptable given the price. - Misinformation regarding flight delay, I was sent notifications and app updated to be 1 hour late. However on arrival, boarding time was as usual."
Pros: "Very efficient service... for a first experience we were pretty impressed because your review overall were not that great. Good job."
Cons: "The airline nickel and dimes for everything."
Pros: "Everything was great during the flight but..."
Cons: "We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel."
Pros: "didn't like anything"
Cons: "Our flight was delayed dor 10 hours."
Pros: "That fact that they did not suply even one free bottle or cup of water is awful. I was very thirsty but did not get a drink because they chaged $2.00 for one bottle of water, and the is just plain wrong."
Pros: "The fight"
Pros: "Easy boarding, smooth flight, quick cart service, fast flying"
Cons: "Seats are so small I was window seat with two men who were jammed up so uncomfortably in their seats I felt bad. I was cramped cause they had no choice but to spill over in my seat. I understand safety is important but unless the plane is in middle of taking off or landing, or horrible turbulence anyone should be able to use the bathroom. We had landed and were just sitting and waiting on a gate to open. My fellow travler happened to be on her period n was told No she could not use the bathroom. After the 3rd time of her being sent back I got up with her and a tampon in hand n told the staff they had no choice she was using that bathroom. Of course they had to phone the captain and ask for permission which he ok it, but seriously , what are we supposed to do just sit in our blood. That was not cool."
Cons: "Arrival in Ft Lauderdale... Bags took an hour to get to carrousel. Never were posted on the information. Flight were, as expected, uncomfortable."
Pros: "Clean plane and nice crew."
Cons: "We waited for over 2 hours for takeoff after we had boarded."
Pros: "The price and the fact that our flight left late but still arrived almost on time."
Cons: "The gate agent wouldn't switch our seats so we could sit beside each other. We've done this multiple times if we find ourselves not out beside each other and it's never been a problem before. He claimed he had to charge us to do this. We have never been charged before. We fly Allegiant often. The on-board flight crew were so not friendly at all. Typically Allegiant flight attendants aren't as happy as Southwest but they're at least cordial. This crew we're just unhappy, snippy, a little unprofessional (saying huh or what instead of excuse me. Pointing people to things instead of getting it for them or walking them to it) and at one point one stewardess was just rude to a passenger."
Pros: "The flight was smooth and quick once we were in the air..."
Cons: "We waited for another crew from another plane and had to leave almost an hour later than the scheduled flight."
Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"
Pros: "Quick flight."
Cons: "You have to pay extra for everything."
Cons: "That you charge for every little thing...surprised you don't charge to use the bathrooms. Don't appreciate having to be your clean up crew either."
Pros: "One passenger was removed from the plane after 3 times he was warned about removing his mask before takeoff. Due to Covid19, United was boarding by row, from the rear to the front."
Cons: "When I made the original bookings, United was not allowing the middle site of the row to be used. Unfortunately, the plane was almost packed. 8 seats in the rear were empty."
Pros: "The flight attendant in business class was awesome!"
Pros: "NOTHING!! I had to book them another flight thru another airline, because they had a delayed stating weather issues when it was nice and sunny so they couldn't make it on time. I will never trust United Airlines not for myself or any on my family members, nobody period!"
Cons: "Choices of TV selection"
Pros: "My flight on another airline cancelled -- I rescheduled on a later flight with United but arrived at the airport in time to catch an earlier flight that had been delayed. United allowed me to move to the earlier flight without any penalties in recognition of all that was going on. Thanks."
Cons: "Delayed an hour on mechanical problems..but free movies and TV provided to help ease pain"
Cons: "Ride was bumpy"
Cons: "The temperature on the plane was close to that of a freezer. Very cold for some unusual reason. Otherwise a great flight -- on time departure and arrival -"
Pros: "On time, smooth flight"
Pros: "Great staff and breakfast was very refreshing. Will definitely fly with United again."
Cons: "I will not pay extra to access any in-flight entertainment on a flight. I prefer Air Canada's free in-flight screen access wirh unlimited movies available."
Cons: "Pretty good. I'd fly united agsin."
Pros: "Timelyness. On time. Crew was good"
Cons: "The small screen in front was annoying. No leg room so uncomfortable."
Pros: "Same as above."
Cons: "Same as above."
Pros: "The flight attendant was very nice. She tried to let one particular person off plane first so that he could run to catch his connecting flight"
Cons: "The gate people were horrible at explaining the delays and then trying to set up alternatives. Quick tip: offering "free water" when your flight is delayed 1.5hrs so several people will miss their flights is not enough."
Cons: "I was on a flight that had tvs in the headrest and had to pay to use the entertainment. Last united flight I was on before that I was able to watch free movies on my laptop. That was much better because I could select what I wanted also without paying for it."
Cons: "The flight was delayed by 2 hours causing me to miss my connecting flight to Indianapolis. Went to the service desk to re-book, and nothing could be done to get me out in time. Customer service was not great. I was flying to see my daughter graduate, and the only time they could get me out was when the graduation started. No hotel vouchers were given for the delay either, so the airport bench ended up being the bed. So I ended up being stranded in Newark for an additional 8 hours to just miss her graduation."
Pros: "quick boaeding"
Cons: "cramped seating"
Pros: "Flight was on time."
Cons: "Always a cramped flight, miracle there was overhead room for my bag."
Pros: "Snacks were stale"
Cons: "Drink/snack service was slow because of limited staff."
Cons: "Plane seating was tight"
Pros: "The plane itself was very clean! We really enjoyed having the tv's. boarding and replaning, was very fast so it was nice!"
Cons: "Sadly, the crew seemed miserable. Nobody smiled. Especially the male flight attendant. We felt more like a burden than a guest. Sorry, but it was true. I believe it was our first time flying united. No snacks on the flight, just drinks, that's ok though."
Cons: "No leg or arm room it's like a Cattle car We are not cattle! Would it kill you to give a few more inches in either direction? NO it would not !"
Pros: "They allowed us to watch movies on our phones for free."
Cons: "I tried to cancel my reservation and they wanted to charge me $200 to cancel a $279 flight. My seat would not recline at all."
Pros: "No delays."
Cons: "The fligjht diidnt happen. I double booked the flight. But when I tried to adjust it I wasn't allowed to without crazy fees. This was after an agent told me that he would wave the fee. Their not on the same page and they do not honor what you're told."
Cons: "Never gave me the option to select seat."
Cons: "It was cancelled in the early AM, due to equipment failure"
Pros: "The airport was nice and had plenty amenities. Good restaurant choices, places to shop, plenty of places to sit and relax with cell charging stations. Lots to keep you entertained while you have a layover."
Cons: "Plane was over crowded.the seats are narrow and uncomfortable. Person behind me was constantly kicking the back. I was in the window seat and the guy next to me had a large athletic physique and was over-flowing into my personal space. On top of that he had a severe case of toxic flatulence."
Pros: "We took off 4 hrs late because of a brake issue. But we did make it. They didn't cancel."
Pros: "Nothing . Over packed, no were to put my carry on. Un comfortable"
Pros: "Prompt departures, pleasant staff clean plane"
Pros: "cheerful, helpful crew text message giving me flight updates"
Cons: "flight was late due to unavailable equipment no peanuts for those of us who must have gluten-free snacks"
Pros: "Price was fair"
Cons: "Bathroom was nasty"
Cons: "It took forever to board!"
Cons: "The wifi onboard was broken. There were no t.v. sets to watch."
Pros: "Crew were great. Seat reassignment was great."
Cons: "No good snacks no entertainment. Boarding was awkward."
Pros: "coffee was good"
Cons: "Only got to serve it once due to turbulence"
Pros: "They have a snack and a drink on such a short flight."
Cons: "No leg room or entertainment. Receiving baggage after the flight took 15 min (carry-on baggage)"
Cons: "Flight delayed and I had to literally run to the next flight"
Pros: "The seating was very good and so was the flight"
Pros: "On time"
Cons: "The way they board the plane is rediciulous, this 1-5 boarding process is horrible."
Pros: "The crew was so pleasant and the plane was very clean"
Cons: "The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane."
Airlines flying from Providence have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Providence
Masks required on board, masks provided on flights from Providence
Social distancing seating
Middle seats unavailable to book on flights from Providence
Testing for antibodies, testing for symptoms for flights from Providence
Waiving of change fees. Search flexible flights from Providence