Daily cleaning, installation of cabin HEPA filters on flights from Queensland to Louisiana
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Scores according to KAYAK customer reviews
Cons: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"
Pros: "The crew was super nice"
Cons: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."
Cons: "Lots of noisy babies / young children"
Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Pros: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Cons: "The service and the aircraft with QSuites were superb."
Pros: "Very nice aircraft , crew, and supplies"
Cons: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Pros: "Same as earlier flight"
Cons: "I didn’t like the spicy food"
Pros: "Excellent entertainment very friendly crew"
Cons: "Food is becoming predictable Qatar Airways"
Pros: "great service from flight attendnants."
Cons: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Pros: "Very comfortable flight with excellent service."
Pros: "Nothing to be liked on this Flight"
Cons: "Poor Service, they were even out of food."
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Cons: "Lack of crowd control at the gate during boarding. Ihad to"
Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Pros: "Fantastic service, very friendly staff who are always happy to help"
Cons: "Should have internet free of charge in flight"
Cons: "The seats were very uncomfortable. Food was less than mediocre."
Pros: "Films Service"
Cons: "Not enough films"
Pros: "The flight attendants are always friendly and helpful"
Pros: "Food, seat OK, crew excellent"
Cons: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."
Pros: "Over all great"
Pros: "i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly."
Cons: "the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!"
Pros: "Very courteous!"
Pros: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Cons: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."
Pros: "Excellent Service"
Pros: "Wonderful staff, service, food and comfort."
Pros: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Cons: "No Wifi on flight !!"
Pros: "Crew Service"
Cons: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Cons: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."
Cons: "Narrow seats and little legroom."
Pros: "Like the friendly Crew ..."
Pros: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Cons: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Pros: "Boarding and Seat comfort was good"
Cons: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Pros: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Cons: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Pros: "The inflight entertainment didnt work at all. Food choice was pathetic."
Cons: "Food and inflight entertainment"
Cons: "Seriously, the service of Qatar Airways was horrendous in Uganda. Ridiculous. Could NOT give a worse review. Would 100% NOY recommend this airline. EVER."
Pros: "Qatar Airways is always impressing"
Cons: "Nothing at all"
Pros: "Lots of leg space, good seats."
Cons: "Food could be better, much better."
Pros: "Very generous with drinks and water to prevent dehydration. Two very good meals. Professional and courteous crew. Some unoccupied seats allowed passengers to spread out."
Cons: "Plane was a little too warm."
Pros: "Landing was smooth"
Cons: "The food was great but I think they really don't understand what an Indian or any other food is. Although food was cooked nice they names the dish with some Indian name and in India the provided combination is never offered"
Pros: "Lie flat bed and friendly and accomodating crew."
Cons: "Would have liked more storage space around me."
Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "I always have a consistently good experience on Delta. Everything was great."
Pros: "The crew was very nice"
Cons: "Everything else"
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Pros: "Predictably late."
Cons: "Be on time."
Cons: "Cramped seats, no a/c on tarmac for extended period because of technical issue, ancient entertainment system. Old plane with minimal overhead bin space, delayed flight"
Pros: "Boarding was easy for a large number. Seats were comfortable. The crew was pleasant and attentive. The food was very good actually. Love the Mile High Tea!"
Pros: "Comfortable seats"
Cons: "In flight movies would be nice . Tight seats for 6.3 huy"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."
Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."
Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."
Pros: "Good service and on time."
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"
Pros: "Everyone was very friendly and concerned about us making our connections"
Cons: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"
Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"
Pros: "Easy transition through customs."
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "Great flight . Even got here early"
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."
Pros: "loved the airbus and in flight movies good stufg"
Cons: "Paid first class. Got served after people in coach."
Pros: "Plane was far too tight. Very uncomfortable for taller individuals."
Pros: "New aircraft A320"
Cons: "1 hour flight delay"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."
Pros: "Requested a special meal over the phone when I checked in i.e. 24 hours before talk off, customer support confirmed my request but the crew told me that they had not received anything as such....crew didn't even bothered to offer any alternative. I was fine, didn't have any reservations but my wife and kid went starving all the way remember it was a 15 hour flight"
Pros: "It wasn’t bad or good."
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."
Cons: "Seating was tight"
Pros: "They ran out of food on the plane"
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Cons: "No space."
Pros: "When our flight was delayed by four hours they gave us snacks at the gate. No one offered to reschedule."
Cons: "The 45 minute wait in the Sky Priority lane to drop off baggage. The flight was delayed because of weather and then their scheduling system crashed. Had to wait for a pilot. When we finally boarded at 5 we got peanuts in first class. That was worth the mileage upgrade. Upon landing there was a 1/2 wait on the tarmac to get a gate. That same plane, upon taking off back to DTW blew a tire upon take-off, had to do an emergency landing and everyone had to spend the night in NOLA after being delayed all day."
Pros: "We were delayed a bit out of Shanghai but still arrived in Los Angeles on-time (very slightly early) which was nice. well done."
Cons: "The boarding process was confusing, with staff members holding signs creating arbitrary waiting areas for each of the boarding zones. If this is the boarding process, maybe something more structured can be implemented, otherwise people just end up everywhere. The seat back entertainment on this 777-200 suffered from the most capricious touch-screens ever. I would frequently tap a control on the screen only to have a control at the far corner of the screen be "pressed" instead. Annoying."
Airlines flying from Queensland to Louisiana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Queensland to Louisiana
Masks required on board, masks provided on flights from Queensland to Louisiana
Social distancing seating
Middle seats unavailable to book on flights from Queensland to Louisiana
Testing for antibodies, testing for symptoms for flights from Queensland to Louisiana
Waiving of change fees. Search flexible flights from Queensland to Louisiana