Find cheap flights from Quito to Guayaquil

Pros: "Yes"

Pros: "I had space, and the plane was quiet."
Cons: "I wish the lifts would have turned off. They were on the whole time!!! Not okay."

Pros: "The flight was half empty, so I have a lot of space for myself. They gave us snacks while waiting during the delay."
Cons: "The flight was delayed and no one said anything when I checked in/dropped my bags, even though they seem to have known in advance"

Pros: "The business check-in, lounge was great."
Cons: "No dedicated line through security. Lounge was tough to find. Wine selection and quantity offered while on board was sub par. Food was not good."

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Cons: "Vegetarian Food"

Cons: "A lot of hassle. Both morning flights delayed. Missed connection. Causing a lot of problems for things booked at final destination."

Pros: "No problem with the booking and it was definitely the cheapest available!"
Cons: "More communication with the passengers when we had to abort landing and try again."

Cons: "Es muy importante que se le preste ayuda a los pasajeros de la tercera edad que viajan solos porque en este vuelo había una pasajera que nadie ayudó con su equipaje de mano"

Pros: "What can we say? The plane departed on time. We had time to make our connection and we arrived early! Great flight!"
Cons: "Older plane without current technology on board"

Pros: "The crew was responsive. The food was good too. The screens were nice and personal!"
Cons: "Better dessert options and more variability."

Pros: "Was the seat is súper confortable"

Pros: "They allow pre-boarding for over-65s! So much easier to hoist that carry-on bag to the overhead compartment when not blocking someone else! :) Avianca crew/ticket agents are SO helpful and pleasant. This was a delightful airline to discover! (This was a portion of my first trip booked on Avianca.)"

Pros: "The fact that I actually arrived to Bogotá tonight since in my 150 mins worth of phone calls + 7 itinerary revisions made over the wknd by Avianca, I honestly didn’t think I’d make it to Bogotá today"
Cons: "Empower and inform your phone customer service to actually be able to resolve customer questions and issues. Not ruin people’s vacations by changing their flight so many times and sending them illogical revised itineraries."

Cons: "Even though I had immunization proof, I was not allowed to board the plane."

Pros: "We liked that the layover was short"
Cons: "The seats need to be more comfortable"

Pros: "We were in business and it was comfortable."
Cons: "When we bought business we thought it would be the same plane we flew to Quito on that had seats that went into beds. It wasn’t."

Pros: "The crew was so helpful and kind!"

Pros: "The crew was amazing"
Cons: "The food wasn't good"

Pros: "On time"
Cons: "Food in business can be better"

Pros: "Avianca"
Cons: "Over 4 hour delay, missed my connector, and am now paying a lot $ of pocket for hotel and transport. My seat and tray table were broken.. seat kept going back, dangerous for take off and landing. Try table was hanging from side. Plantain chips were okay though."

Cons: "."

Pros: "pilots did a fantastic job flying the plane out of quito against the winds. check in women were great with communicating with me in writing as i am extremely hard of hearing. they also asked me where i wanted to sit instead of just assigning me. all staff were kind, courteous, and professional. loved being able to charge my phone in flight."
Cons: "late departure so i could have slept another hour!"

Cons: "They lost my luggage"

Pros: "Confortable and on time"
Cons: "The airport did not have the gate on the screens (airports fault). But when asking the crew of Avianca no one knew. We had to search for an office when they where boarding cause no one knew. Then they told us (and a group of other people) run to the gate (almost loosing the flight)."

Pros: "I received an upgrade to business, nice detail from AVIANCA"
Cons: "Flight delay nothing to sorry about, only 20 minutes"

Pros: "Nothing"
Cons: "The fact that I lost my flight because website vayama changed my flight itinerary and didn't airlines know"

Pros: "The flight was quick"
Cons: "It was 5 hours late it was a big wait and I’m too tired and sick now I’m never using this airline again"

Pros: "El viaje entre Quito y Guayaquil es bastante corto, por tanto, no hay mucho espacio para conocer la amabilidad del personal o la calidad de la comida, porque no hay tiempo para servir sino bebidas. El aeropuerto está bien pero debe mejorar el espacio de la sala VIP"
Cons: "No permiten el ingreso a la única sala VIP del aeropuerto con programas de fidelización de compañías diferentes a las ecuatorianas."

Pros: "Service was outstanding."
Cons: "We did not have movies on the fllght."

Cons: "2 hours delay"

Pros: "I liked the food service on this very short trip, including a very heavily poured rum and coke!"
Cons: "Flight was delayed about an hour."

Cons: "They cancelled the flight and we have to wait six Hours in Bogota"

Pros: "Repeating myself.. NOTHING"
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."

Pros: "Reasonable choice of entertainment. Clean."
Cons: "Food poor. Not enough drink. Hold up in tunnel for boarding - long hold up for children and passengers over 60."

Cons: "Delays and out of shape airplanes."

Pros: "Quick flight"
Cons: "No entertainment"

Pros: "Smiling faces,friendly and helpful crew . The flight was a little late, and so we're the shuttle buses. Then almost made up the time on the flight, must have caught a tail wind."
Cons: "Late start, makes you a little nervous that you are going to be late."

Pros: "The best"

Pros: "I arrived with plenty time and no person would help me check in unprofessional no knowledge where to send customers and I end up late with 5 min to spare my flight was at 9am I arrived at 7:25am and was not with enough time to board"
Cons: "No one helped me get to the gate or even check me in"

Cons: "Flight cancelled without notice"

Pros: "I got to my destination safely and on time"

Cons: "6 hours delayed"

Cons: "It was a nightmare The worst flight of my life"

Pros: "On time, onboard staff very helpful"
Cons: "They switched Gates 4 times at Quito airport"

Pros: "The personal treat.. timing"

Cons: "The itinerary I received by e-mail had the wrong departure time. Consequently I missed my flight. In addition to the inconvenience this cost me $200.0. This is the first negative experience I have with Kayak."

Pros: "Your flight was the most comfortable coach flight I have ever taken. No other airline I've taken for as long as I can remember has provided the leg room and comfort that your airline provides for coach."

"Good"

"I missed my flight waiting for PCR results. I was hoping that a circumstantial accommodation could be made to help me get into the flight, as I was trying to get to the gate a little over an hour before the flight was scheduled to take off, but I wasn’t allowed. I do understand it’s atypical, but it could’ve been possible for someone to help me get to the gate with a little over 30 minutes to spare…not easy, but not impossible."

Pros: "Nothing!!!!"
Cons: "Not to mention Copa owes me $1000 they stole from me after canceling a flight and not giving the money back, they took our water we bought 10 feet from boarding in the airport and had one offer of a small cup of water on a 7 hour flight. Pathetic service, not, cramped planes. I will not fly with them again!"

Pros: "I really loved the seat and the many different positions to make the flight comfortable. I also loved the plane overall. I felt less turbulence"

Pros: "Good service. Kind personnel."
Cons: "No entertainment onboard"

Pros: "The scedule"

Cons: "No"

Cons: "Ticket agents were friendly knowledgeable and helpful"

Pros: "The crew was kind. Movies were available, as well as a charging port for phones."
Cons: "We were prohibited from bringing water onto the airplane. However, this didn't seam to apply to all water bottles. My empty plastic water bottle had to be discarded, however, my friend's 32oz metal water bottle with water in it was allowed on the plane. She was able to get her water bottle filled during the flight, but my water bottle was tossed by the staff prior to the flight. How does this make sense? This was a 7 hour flight during which only 3 times were we given a small cup of water. That is crazy! Airplanes make you feel so dehydrated, and three small cups of water is not enough for 7 hours, that is absurd. Please, just like all other airlines and flights, allow people to purchase or fill their water bottles (regardless of the material of the bottle) prior to the flight so that they can remain comfortable."

Cons: "More options for food in business class"

Pros: "Crew was great, boarding was relatively easy and smooth. Seemed to be enough overhead storage."
Cons: "Seats are super small, as are meals. 2 bathrooms for 100 passengers. If you have an older aerobus be prepared for shared screens and tops 1 movie in a 4.5hr flight. Could use more beverages."

Pros: "The crew had an attitude problem."
Cons: "Copa, lost my luggage."

Pros: "Onntime and very goid service"
Cons: "Panamá boarding room"

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "The cree was very accommodating. The comfort level was adequate. The food was not very good."
Cons: "The flight experience was what I expected. What I didn't expect was that our luggage was sent on a later flight and that just triggered other mishaps, headaches and spent more money on our pre-arranged pick up service and other unnecessary expenses.."

Pros: "In time, friendly crew."
Cons: "Entertainment options are limited."

Pros: "Crew was great seat was v comfortable but good choices were not good .and the entertainment system was v mediocre .make sure u download something to watch on your phone prior to the flight .also u can pre-order vegetarian meals"
Cons: "food choices and entertainment could have been better"

Pros: "The seats were spacious and the crew was friendly."

Pros: "Realmente contento con el servicio del crew de Copa.recomiendo"
Cons: "Recomiendo usar Copa para todos los viajes hacia sur America......gracias."

Cons: "The problem was some other travelers. A family traveling with 2 one of them a toddler. The family arbitrarily changed there own seats which created problems when the rightful passengers arrived. The toddler was unusually fussy and cried a lot. Not COPA's fault but bothersome non the less."

Pros: "I was in need of a wheelchair, but seems like nobody cares. I could not go to the restroom, because the disorganization of the wheelchairs transportation. Almost lost my connection!"
Cons: "They need to be more organized and be more efficient with our disable necessities."

Pros: "Getting off"
Cons: "The crew should be bilingual, not leaving an hour late and avoiding being the 6th plane to take off"

Cons: "I didn’t know I need an app downloaded ahead of the flight in order to watch movies. They did not have seatback screens on this flight"

Pros: "Let me think..."
Cons: "I called Copa Airlines and the person on the phone told me they had NO online checkin. She told me I had to drive to the airport (SFO - 60 minutes from my home) to check in!!! Poor information. Bad food. Smells awful, cheap. Poor wine. Don't serve anything rather than bad food. They seem rather disorganized. Captain and copilot were okay. They landed the plane."

Cons: "Poor costumer service . Luggage was wet . All of the clothes ruined"

Pros: "-Nice breakfast snack after takeoff -More legroom than most coach seats -Efficient crew"
Cons: "De-planing could use some improvement. People who do pre- boarding due to disability or who have small children slow down the process of others trying to get off the plane."

Cons: "Once again the plane was delayed, thank God this time I made it to my connection."

Pros: "Flight was on time"

Pros: "Plenty of seating in waiting area. Good seat good flight"

Cons: "Seats didn’t recline but I managed to sleep the first hour anyway"

Pros: "Overall good flight."

Cons: "My seat would not recline and when I mentioned this to the flight attendant, she said it was because it was an aisle seat. Safety was her reason. Other aisle seats I have had did recline. The result, was back pain. I have repeatedly tried to have my last two trips to Chile and Colombia register frequent flyer miles on Copa. I was not able to figuire out how to do this on the web site. When I asked for help at the Copa counter, I was told it can only be done on the web site. Fortunate, my recent trip to and from Ecuador did register frequent flyer miles."

Pros: "I liked the friendly staff."
Cons: "I did not like that there was no entertainment, and the seats were too tight and uncomfortable. Also, the overhead didn’t have much space for 3 hand luggages."

Pros: "Everything"
Cons: "Nothing"

Cons: "Unfriendly staff at Panama airport"

Pros: "Overall good safe trip"
Cons: "Long trip"

Pros: "I got the lowest price for the dates I wanted with Copa, 2 checked bags, short layovers, and full meals on almost every leg. We had in flight entertainment, a very friendly, welcoming and attentive bilingual crew on all legs, and... basically everything I would want in a flight. My 84 year old grandmother who flies almost yearly said this was one of her best airline experiences"

Pros: "Nice staff, fast flight, as we had been traveling 24 hours this last leg was appreciatively uneventful."

Pros: "Personal entertainment screen."
Cons: "The food!!!"

Cons: "No organization and you should not sell more tickets than you can in an air plain. Just one persone attending the counters."

Pros: "The personal was constantly there to help you out with anything. Some of them could not be so serious all the time."
Cons: "There wasn't any type of entertainment, the magazine onboard could have a crosswords puzzles, sudoku, or any other type of game. One of the male flight attendant hit me while going thru the cabin and didn't apologize, in fact he didn't turn around to say sorry."

Cons: "Now they turn off the air conditioner. Terrible so hot. Dont bring any more a decent food"

Pros: "They gave food."

Pros: "Customer service for COPA was marvelous. They even made sure our niece flying in from Texas sat with us and the boarding pass and luggage area were super people."

Pros: "The attention at the cointer ii was good."
Cons: "It needs to be more careful in checking the laggers when there are 2 passengers. My laggers were registed with my friend name and hers with my name. And my lagged was pick to be check but it has my friend's mane. So she went down for the chequing no problem,but be careful in the future"

Cons: "The plane was very old and bad food"

Pros: "Everything regarding the flight was perfectly fine, apart from the food. I really liked being able to choose my seat."
Cons: "The food made me a little ill, although it tasted okay."

Pros: "Overnight flight, they don't think of giving you an bite to eat? Really? Also since it's a flight operated by united make sure you download their app before hand or brace yourself for a boring, entertainment free flight"

Pros: "At least the two seats next to me were vacant, so I could sprawl out... probably because people don't want to use this airline."
Cons: "This flight was delayed in landing due to weather (not their fault) but I had a feeling, given their crappy service in my experience, that my checked bag wouldnt make it to my connecting flight... of course i was right. It wasnt so much that my bag didnt make it as it was their horrendous response that wss the bad part (I wrote another review for that leg of the trip)"

Pros: "Snack was better than average"
Cons: "Hard seats. Prefer individual video screen"

Pros: "The customer service"

Pros: "Amazing crew"
Cons: "Entretenimento"

Pros: "Nothing as we could not take the flight."
Cons: "Allowing the option to change your ticket date, but failing all debit and credit cards payments offered, actually means that they are not allowing flight changes due to COVID related issues like they say they do. We had to book new tickets with another airline to get home."

Pros: "The boarding process of back to front was really efficient and thoughtful with the pandemic. And the smocks the FA wore."

Cons: "Two suitcases were lost"

Cons: "No complaints, good airline, good service, good staff"

Cons: "I paid for baggage and when I came to the airport I paid2000 pesos more ita not nice at all and I want my 2000 pesos back."

Cons: "Plane delay made us leave after midnight."

Pros: "Crew was great. Seat was great."
Cons: "Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food."

Pros: "Food."
Cons: "It took 1.5 hours to leave the tarmac in NYC. We just sat there with little communication."

Pros: "Didn’t have to pay for our carry on bags where we did have to pay ridiculous 38$ us for one of our carry on because it was slightly too big"
Cons: "Scolded by check in agent for being late, when there was well enough time to make it if plane was on time. It was actually 30 min late, so it was totally unnecessary. Forced to check our bags but they did make the transfer and picked up fast at Cusco."

Pros: "nothing, it was awful"
Cons: "4 hour delay for no reason, no vouchers for food or anything."

Pros: "Everything"
Cons: "Nothing"

Pros: "Yes, they did"
Cons: "Nothing"

Cons: "All is perfect"

Pros: "The seat was very comfortable and the service friendly."
Cons: "The flight was four hours late! Inefficient boarding process, no information given about delay."

Pros: "Crew"

Cons: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."

Pros: "Amazing crew, very comfortable seat, delicious food."

Pros: "Organized well"
Cons: "Seat crowded too much"

Pros: "The crew really was amazing and very kind"
Cons: "The boarding was too slow and it delayed the departure"

Pros: "Smooth flight good staff"
Cons: "Very cramped seating"

Pros: "Flight was on time crew was friendly and professional"
Cons: "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Pros: "Everything"
Cons: "Everything"

Pros: "The food improved a lot"
Cons: "They used to have great airplanes when it was LAN now the airplane was very old uncortable and the touchscreen barely worked. I used to like a lot LAN but now their quality is very bad. Also I traveled with my 3 year old son and they gave us separated seats. And I asked if we can have better seats for the next fly and they refuse because they supposed to be full but I notice close to me was a empty row and someone noticed that and move to it. They could made the things a little more easy with a mom with a toddler. They used to be more considered"

Pros: "- Flight in bound to Peru + 7 hrs late. Family of 4 separated. - Flight in bound to Cusco Overbooked. Sent us on a different flight. - Return flight from Cusco Bumped (+4 hrs late), promised voucher and upgrade due to all the previous issues. - Return flight out bound from Lima. Would no recognized any of the promises nor the inconveniences of the other flights and the promises. (In Lima all was denied by the land people but they kept on sending us from one person to another for over 3 hours until the final minute when all passengers where on board they said they could not do anything). Family was separated once again."
Cons: "The crew did their best to overcome what the land supervisors did not do. Check with us during the flight."

Cons: "Desorganização do embarque e atraso na saída"

Cons: "It was on time, not like other LATAM flights within the country!! Comfortable reclining seats, good entertainment and meals"

Pros: "Friendly crew Good entertainment options with the Latam Entertainment app"
Cons: "Boarding process not organized Seat pitch extremely tight Poor complimentary food options Flew Latam during a trip through South America and needed to change route for my wife, Latam told us we had no options and we’re forced to canceled remaining 3 flights of 2 week leg of the vacation. Terrible customer service will never fly Latam again"

Pros: "Gate crew was very nice and efficient"
Cons: "Had to wait 3 hours inside the plane in JFK with no electricity (no AC or lights) before taking off. The crew said it was the airport employees that had caused the problem."

Pros: "Service was good"
Cons: "I tried to book my seat on line to get an aisle or window and it wouldn't let me choose me seat."

Pros: "Normally, getting on a plane in Colombia is an absolute nightmare. People pushing, standing right next to you, when you get on the plane all the old women who do not know how to read always walk to the back of the plane when they're supposed to be sitting in seat 7? Been there? Seen that? Yes ! Seen it a million times. What makes this particular flight so unbelievable, and maybe it was just a training day because there was a lot of airline personnel at the check in kiosk, but I have never processed on to a flight in Columbia, given up my baggage, and be walking to the gate so fast in my life! I truly hope this is something that will become standard, and I pray to God that the other airlines especially Viva will learn how to do!"
Cons: "Overall very good, good crew... minus point.. seats SO tiny, it makes Asian airline economy seats feel like 1st class!"

Pros: "Staff is on top of everything on every aspect, from beginning to end. My favorite airline, far away from the rest, crew seems eager to help and make your trip the best possible experience."
Cons: "Everything was great."

Pros: "SUCKS"

Pros: "Clean airplane"
Cons: "30ish minutes of delay"

Pros: "Enjoyed the large choice video possibilities."
Cons: "Too long of a layover in Lima. My screen kept popping back to restart during the video I was watching."

Pros: "They lost my luggage and I still don't have it back. Today is 30-Dec-2016. They also said they can't deliver it to me until at least tomorrow. Calling their customer service line has been generally unhelpful and they don't always give consistent information."

Cons: "5 HOUR DELAY ON A ONE HOUR FLIGHT. LA 990 MPN/PUQ 10 DEC"

Pros: "I liked the spaciousness and services of the 787 I liked the curteous and generous service of the crew I liked the boarding and deplaning I will consider using LATAM in my long-distance overseas travel"

Pros: "electronic boarding pass"
Cons: "1 hour delay"

Pros: "comodidad normal camareras normales"
Cons: "divercion y comida"

Pros: "food was tasty"

Pros: "Having movies on the long flight and the staff"
Cons: "There need to be vegetarian options for meals"

Pros: "Fabulous staff"
Cons: "Long boarding times waiting too much"

Pros: "Overall the flight was excellent and the crew were very charismatic and always with a smile."

Pros: "While I had no problem on this flight, my dealings with Latam agents in phone and in person have been horrific. I had to purchase a new ticket and dealing with them was terrible - long hold times for simple questions, incorrect ticketing, lack of empathy or service attitude. Fly Aerolieas instead."

Pros: "The crew was very attentive, and the meals where good."
Cons: "The flight was delayed 1 hs. which happens, but still...not the best wat to start. The in flight entertainment was only available to those who had a smartphone, tablet or laptop (otherwise there was 1 screen overhead, every other 4/5 rows of seats, playing 1 movie) the problem was then, if I wanted to watch something I would have to drain my phone's battery, and there are no USB ports to recharge, so by the time we land I'd have no mean of communication, that didnt sit well with me."

Pros: "Check in and baggage drops were quite simple and effortless."
Cons: "The current process has people lining up well ahead of any scheduled boarding or departure time. I'd suggest waiting until just before boarding time to put signs out for boarding zones."

Pros: "Entertainement system, lightening system."
Cons: "Breakfast could be improved"

Cons: "Food was horrible. Justo a sort of cupcake as breakfast."

"Delayed flight, missed all my connections. They re-routed me on a 20 hr series of flights, charged me $230 for one extra bag, because of all the steps in the new flight that THEY set up because of THEIR delay. Absolutely unhelpful/unempathic counter help. This was easily one of my worst trip experiences, and I fly a lot."

"Flight was on time!!"

"American's movie selection is not great and the user interface for selecting a movie is really not easy to use."

"."

Pros: "Best boarding"

Pros: "Can’t say that...crew was professional but lacking good service attitude.No smiles, Nothing special."

Pros: "El tiempo de llegada, aterrizamos 40 min antes de lo esperado"
Cons: "Deben poner a los pasajeros que son impertinentes juntos"

Pros: "Everything was on time considering the heavy Holidays travels."

Cons: "No deberían cojerse los artículos personales de los pasajeros"

Pros: "Crew was very nice"
Cons: "Better plane, better notice on delays, not only to weather"

Pros: "No. they put me in the middle of aisle seat. It is hard for me to get up for use the bath room."
Cons: "I am an old man also I have a bladder problem. They should assign my seat by the aisle so I can get up when I want to use the bath room. Also they are a lot of empty seats."

Cons: "The gate agents were rude. So happy with their ‘power’ over passengers who are loaded like cattle onto the plane. They barked at every other passenger that their carry on bag was too big and wouldn’t even listen to train when bags would fit into the size checking stand."

Pros: "Good crew, good service, good captain."
Cons: "If I did not have to check my carry-on to baggage claim. The flight was delayed and landed late (high winds)"

Pros: "Food"
Cons: "They didn’t turn on the AC. Terrible service"

Pros: "The flight crew were friendly."
Cons: "The boarding staff member was extremely overwhelmed being the only person at the desk. She visibly looked frazzled & made it well known. It made me feel insecure about the flight. Then the maintenance crew didn’t notice that there was a dead bird in one of the engines until after we were fully boarded and had to sit on the plane for an hour over our expected time. I appreciated the fact that they were being through for our safety, but catch that before you have people board."

Pros: "Busy but kind stewardesses"
Cons: "Please offer another snack option besides carboard flavored pretzels."

Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"

Pros: "Captain shared important delay info"
Cons: "Row 11 middle seat awful"

Pros: "This trip was short and sweet.. Uneventful +Praise God!"

Pros: "I found the crew to be nice and friendly and the breakfast was good."
Cons: "It seems like American Airlines has lived up to its reputation. More seats in a plane and less comfort. On top of that, the entertainment system has not been upgraded since the 70's. TV monitors in the middle and everyone has to watch the same thing. Of course, the sound system did not work for one entire side of the plane so I could only watch the movie and not hear it. If you are not going to have individual monitors for each seat, allow your passengers to what from their mobil devises like almost all other airlines are doing."

Cons: "Food was terrible and the audio was broken for the entire plane and couldn't watch the movie they played on the flight."

Pros: "It’s a jet"
Cons: "Boarding terrible at DCA, seats cramped"

Cons: "There was only a shared screen. And the AA Entertainment app didn't work"

Pros: "Food, cleanliness"

Cons: "Crew told us bulshit story about strong winds, even though flight times were normal. Diverted the flight to DFW, where we stayed for almost 2 hours fo refueling."

Pros: "Entertainment"
Cons: "Delay"

Cons: "We were not permitted to board the plane until later than expected, but were told we would still take off right away and regain lost time, no mention of a delay at last call or immediately after, despite the 20 minute delay by this point. After taxiing, the pilot informed us of withheld information, that ATC would delay our departure for ~40 minutes, but we could STILL try to make it up in the air. This was a bold faced lie. It was finally  9:52pm before we even took off from SFO. While idling, the cabin started to reek of jet fuel, and people started coughing and sneezing. Upon landing at LAX at 10:46pm, we were told that there was no gate for us, and that we would have to wait for an amount of time that kept changing every time there was an announcement. The toxic jet fumes started to permeate the cabin again, and people started coughing and sneezing in response. Ultimately it is 11:21pm by the time we reached our gate. At this point, the jetway was broken/failed to open, but despite this, the air conditioning was switched off and pax crowd the aisles without direction. Finally we managed to escape at 11:31pm."

Pros: "The pasta offered at lunch was tasty."
Cons: "The snack which was described as pizza had a really bad taste and this offering should be discontinued and something that tastes better should be offered."

Pros: "Smooth flight, pilots were friendly. It was a nice flight"

Pros: "Nothing in particular"
Cons: "Flight attendants"

Pros: "I was in Business class and had some room to spread out."
Cons: "Flight was delayed by almost three hours. Crew provided NO service, but it was a late flight."

Pros: "Their Miami weather recovery of service during stressful & tragic times."

Pros: "I am happy to have made it to my final destination."
Cons: "This was a disappointing experience to say the very least. The boarding process in Quito was chaotic to say the least. The AA staff did not make an effort to maintain any kind of order. My husband and I are both enrolled in the AA frequent flyer program and had at least 6 people cut in front of us while on-line. When we finally approached the AA representative, Dayana Gómez, She was rude and not helpful. Our seats on the UIO-Dallas flight did not even recline. We sat completely upright for the duration of the 6 hour overnight night flight into Dallas."

Cons: "American refused to board me becouse LAN did not send the reservation to AA system. Flight was full and AA did not even talk with me about what to do. They just unloaded my bag allready checked to MIA.. After two hours standing at LAN counter they changed my flight to Lima and than to Miami. I came to Miami 12 hours late, very disappointed by this service. According to AA my ticket was never confirmed by the airline !! How can you sell it to customer ??"

Pros: "Food and a/c"
Cons: "Two hours delay."

Cons: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."

Cons: "Service was terrible. Uncomfortable and good was not at all tasty"

Pros: "it was on time and the flight was without incident"
Cons: "the food was terrible, even by airplane standards no personal entertainment system"

Cons: "I can't rate it because they canceled my entire itinerary without so much as an email. I did not take my flight to Wilmington via my original flight. I had to book another flight because the change fees were too expensive. I did not know that my return flight to Denver had been canceled until I was checking in a few hours before my flight. I was told my ticket had no value. Awesome! It really stings that I then had to book a new return flight, and because I am a teacher who makes about $23,000 a year, I had to book the cheapest flight, which was with American. I do not plan on giving them any of my hard-earned money in the future if I can help it."

Pros: "Nothing"
Cons: "Crew behaviour is ridiculous. She says I am not here for listening you, you have to listen to us only, otherwise we will call security"

Cons: "Lovely flight, but onboarding groups were a nightmare. Given the chaos, they started forcing bags to be checked early."

Pros: "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
Cons: "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."

Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"

Pros: "My flight was great! Pilot did an amazing smooth landing"

Pros: "The stewardess was nice enough to give me water with my gingerale"
Cons: "We didn't take off until 3 hours after scheduled, and we're forced to watch ads on the overhead monitors for most of the flight. I was not impressed. Poor communication from the pilot."

Pros: "Service on board"
Cons: "Left an hour late; missed connecting flight. Our final destination was DC; connecting flight was to Philly. Wanted them to Serbs us to DC since we missed our flight. But, the agent said he couldn't due to airline regulation. I was willing to pay more. I'm not happy about it."

Pros: "I got home eventually"
Cons: "Wifi way too expensive compared to other airlines"

Cons: "No food, no good entertainment"

Pros: "NA"
Cons: "NA"

Cons: "Terminal at LAX requires a bus."