Daily cleaning, installation of cabin HEPA filters on flights from Raleigh to Puerto Rico
|August||Best time to beat the crowds with an average 10% drop in price.|
|July||Most popular time to fly with an average 24% increase in price.|
Average price round-trip
|$394||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue has waived its change and cancellation fees on flights from Raleigh to Puerto Rico. Confirm policy on booking site.
|Flights to San Juan||3h 41m|
The cheapest ticket to Puerto Rico from Raleigh found in the last 72 hours was $102 one-way, and $97 round-trip. The most popular route is from Raleigh Raleigh-Durham to San Juan Luis Munoz Marin Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $48.
JetBlue flies most frequently to San Juan Luis Munoz Marin Intl from Raleigh Raleigh-Durham.
Travelers are permitted to enter the Island if they comply with all necessary requirements.
All travelers must have a completed travel declaration form and a negative molecular COVID-19 test result issued within the last 72 hours. Children under age 12 are exempt from presenting a COVID-19 PCR-RT test result.
They must pass a health screening and temperature check on arrival and obtain an airport exit confirmation number and QR code. Face masks are obligatory.
Travelers who arrive without the necessary documentation or a negative molecular COVID-19 test result issued within the last 72 hours are subject to a 14-day quarantine at their own expense.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Puerto Rico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Rico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Puerto Rico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Rico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The whole experience was great. All the staff was friendly and polite. The seat was very comfortable, and the ability to watch TV or listen to music was great."
Pros: "Very accommodating & hospitable cabin crew. Food is good for economy standard."
Cons: "Limited entertainment options especially for international connecting flights"
Pros: "On time and courteous staff."
Cons: "JetBlue delays empty flights until Full to Pomce or From Ponce. Dice people who usually travel are old person is easily managed to feed them with mechanical problems or some other excuse. This route back or forth only works on time in high season, which usually are the common holidays of the year, other than this skip it, the delays turns flight into a nightmare pushing the wait, and travel, as a direct flight to Los Angles leaving form San Juan or a total hour of 10+"
Cons: "THIS WAS CANCELLED AT ALMOST THE SAME TIME IT WAS BOOKED."
Cons: "Flight delayed from Raleigh to Boston due to weather. Flight time moved up slightly and we were told by Mike at gate C-8 that we would make our connecting international flight but we didn’t. Total nightmare. Incompetence everywhere’s we looked with this airline. STAY AWAY!!!!!!!!!"
Pros: "Crew was professional and nice."
Cons: "They had to check my carry on even though it was so small. Instead of checking tiny carry on, why not check larger and heavier carry one. That matter upset me because I specifically had placed everything that is fragile in that carry on because I get to take it with me so I can be careful with it and it ended up thrown with the rest of the bags."
Pros: "is how comforting that the pilot spoke to us in a generous + friendly way \ 'twas reassuring as the flight attendant seemed disinterested + less able to exude a fruendly manner / I get it - short trip, wknd which she may wish she had had off BUT there may be one person really uncomfortable+not travel savvy that she couldve noticed...Also why review soda+salty snax?"
Pros: "comfortable-best flight in years"
Cons: "why no charge for carry on overhead? this activity is disruptive and slows everything down."
Pros: "I loved Zach. He made me laugh and he was so excited about life. He loves his job and he deserves a raise."
Pros: "The plane left on time, the staff members were attentive and there was more leg room than on other planes."
Cons: "We were very happy when we got seats in rows 3 and 4 but by the time we boarded only 3 of the 4 carry on bags we had made it into the overhead compartments. We had no other checked bags so we had to go to baggage claim for one carry on. People were putting small bags that should go under the seats in the upper compartments."
Pros: "Flight attendant great. Seats comfortable. Flight on time."
Pros: "I have not received my refund after 2 hours on hold"
Pros: "The flight was on time. the airplane clean and very comfortable. first time flied JET BLUE and i had such a great experience. I will fly Jet blue whenever i go to. Thank you"
Pros: "Free Internet"
Pros: "Terrible customer service!"
Cons: "I missed my flight because the agent mislead me."
Pros: "Love the free wifi and the in flight entertainment options- made the flight hobby quickly. Crew was kind and personable."
Pros: "Efficient, timely, smooth flight"
Pros: "There was turbulence and the pilot warned us ahead of time and he was so nice and so funny!"
Pros: "The efficiency and helpful staff was just great."
Pros: "It was fast and got there on time"
Cons: "Wi-Fi was poor"
Pros: "Excellent staff. Very friendly service with a warm smile."
Cons: "The woman beside me that got sick when the plane was landing. But that wasn’t Jet Blues fault."
Cons: "Flight was delayed"
Pros: "Best crew and flight experiance I have had flying in the CONUS in years!"
Cons: "Itwas too short and I could not enjoy it longer!"
Pros: "The convenience of landing and being so close to home. Only wished there were more flights avail with better times."
Cons: "1) The time of this flight is a bit much. I understand that it is close to my home but I know if Jet Blue adds 1 or 2 more flights, they would totally get booked up. The leaving JFK at almost midnight and then the time difference is horrible. 2)This flight had a child that got sick and we were delayed about 40-45 mins. Totally worth it but it made for an even harder time getting in at almost 630am PR time. 3) The turbulence was horrible. We were warned but so many customers were getting sick. Its was unpleasant to say the least."
Cons: "Deplaning took too long because too many passengers placed their carry on bags over other passengers’ seats. This caused bottlenecks."
Cons: "Seats were too small-almost sitting in next person lap"
Cons: "That you can't turn off the movie"
Pros: "Seats and leg space"
Pros: "Good experience. Staff were friendly, efficient, and professional."
Pros: "i liked the seats and legroom"
Pros: "Economical with VIP customer service."
Cons: "Flight was delayed due to waiting for a crew, so we missed our connection in JFK and had to spend the night in JFK (or would've had to spend the night in RDU). Jet Blue does not help pay for hotels, even when the delay is their fault."
Cons: "My bag got damaged"
Pros: "Everything was good. No complaints"
Cons: "Departing 2hts late"
Pros: "On time (actually ahead of schedule0; really appreciate boarding from the back to front, so logical."
Cons: "Free coffee would have made it excellent!"
Cons: "Delay. Having to board and unboard."
Pros: "beats all other airlines!"
Pros: "I enjoyed the movie when it was on! I enjoyed the leg room as well! The plane was nice and new and I felt safe!"
Cons: "The flight was delayed, and I tried to switch flights to get on with my family since the flight was delayed and they wanted to charge me $600. The flight was cold so I purchased a blanket."
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Pros: "Comfortable seats, nice TV easy flight"
Pros: "Seats are comfy, plane was clean. Don't really have anything else to say."
Cons: "They never bothered to put our bags on the plane. Gate checked, and they just never put them on the plane. Then we had terrible customer service from the baggage service crew, it was unacceptable. The lack of care they showed really says a lot about the airline."
Pros: "Crew nice and flight comfortable. We arrived 10 minutes early as well which was great."
Cons: "You cancelled my flight and left me stranded. Extended my day and caused me a lot of aggravation. I will never fly Jet Blue again. You did this for your convenience as the flight was not full."
Pros: "price, service, snacks, entertainment"
Cons: "More leg room"
Pros: "Flight was on time. They fed us two meals."
Cons: "Seats in coach are incredibly cramped, and blankets are comically small. The food was pretty terrible and the vegetarian option not particularly nutritious."
Pros: "The crew were great and the flight was quick."
Cons: "The blankets are really thin and so we were cold. They do not offer eye masks anymore. So sad"
Pros: "Crew was kind & friendly. They found my wife and I empty seats where we could stretch out. Food was great too. No complaints."
Pros: "Boarding, entertainment"
Cons: "Arm rests were immobile, meaning could not take advantage of empty seat next to me."
Cons: "Crampt space, cold cabin"
Pros: "I like the fact that I made it to London alive. The turbulence was so bad and the pilot never came on and reassured us I was shaking and nervous all the way across the ocean"
Cons: "The boarding issue to me is a big problem you should put the conditions of the ticket up front and center for example boarding last when you are on an international flight with bags that need to be put in the overhead is a big problem having to pay for each seed internationally for each leg of the trip made my ticket just as expensive as if I had bought it from a regular company never again will I use your service rip off rip off. Once you buy the ticket then you send clarification letting the passenger know they have no rights I had no right to anything I was wondering if they were going to tell me I had to clean the plane in order to be transported from New York to Spain. A satisfied customer is a repeat customer you got over on me once but never again"
Cons: "Having to pay AGAIN for a seat choice. AND IBWAS MADE TO CHECK MY XARRY-ON BAG ALL THE WAY THRU TO ROME! WHY. WHY couldn't it only be checked to Philadelphia.?. That has taken place on other flights. Should not require checking a carry-on all the way thru on an international flight."
Cons: "Seats were too narrow and distance between sets is too small"
Pros: "Direct flight Good crew"
Cons: "Seats and space"
Pros: "Crew was extremely helpful on boarding and on flight. Breezed through Passport area. Everyone went our of his/her way to answer our questions and then make suggestions."
Pros: "On time"
Cons: "Cold cabin"
Pros: "Great entertainment. Ok food and drinks. Newer777."
Cons: "Long flights are pure torture in these small seats."
Pros: "Food was edible, flight left early, arrived early in philadelpia, the customer service helped out it my baggage."
Pros: "Super smooth flight - it’s an average commuter flight - no fancy bells and whistles."
Cons: "The legroom sucked. I’m 6’1”, and my knees were up against the seat in front of me."
Pros: "Economy class seats better than UA."
Cons: "Economy class seats always have room for improvement."
Pros: "Not over crowded and friendly crew."
Pros: "The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit."
Cons: "Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable."
Pros: "But the crew was great!"
Pros: "New aircraft with good entertainment system. Did not crash."
Cons: "Very tight seat spacing in pitch and width. Screen did not tilt so even with the very minimal backrest recline viewing was not ideal. This was to "punish" me for not buying the various seating upcharges American tag onto the ticket price. It was a low cost ticket on a very convenient transatlantic flight from RDU, "Easyjet" pricing brings "Easyjet" seating. I have flow a lot, 3MM miles on UA alone, and this reminded me why AA did not get much of my business! I will have to revert to the "Continentalised" UA (another sore point!)."
Pros: "Pleasant crew; clean and generally comfortable"
Cons: "Check in / baggage drop : long wait ; rather unhelpful personnel at counter."
Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"
Pros: "Lots of space and very accommodating. The updates via email were helpful"
Pros: "Slick boarding"
Cons: "No movies on way out."
Pros: "Friendly polite staff. Plane left and arrived on time."
Pros: "Flight left about 30 min late but still landed in philly pretty much only time."
Cons: "I wish there was a way to request to not sit next to someone carrying on a pet."
Cons: "No have owned screen TV"
Cons: "We could not check in online because we refused to pay for seats that I felt that already purchased or was entitled to one so I bought a ticket. When we got to the airport and checked in they did not put me and my traveling partner together meaning they didn't see them together not to mention. Our flight was delayed and we only have 4 minutes to get from gate a to gate. We got to the gate collected our boarding passes found out we were seated at the very very very back of the plane right next to the restrooms.........NICE"
Cons: "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."
Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Pros: "We landed, eventually."
Cons: "The flight was late. Also, they only accept cash onboard for refreshments. That has the consequence of the crew getting on the PA system asking people for change, and scurrying around the cabin in a desperate shell game exchanging bills. It's 2016. Get with the program and accept credit cards."
Pros: "On time"
Pros: "Overall smooth trip and congenial staff."
Cons: "This is coming from a western audience but there could have been more entertainment options."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "The crew was awesome and the pilot was honest about how delayed we would be."
Cons: "AA was not upfront or clear on delays at all. The plane was very delayed and they did not communicate clearly."
Pros: "That we at least made it to Chicago."
Cons: "That the plane coming into Raleigh from Dallas had technical problems so it made us miss our connecting flight in Chicago. I needed to be at work in Des Moines Monday morning at 8 and they bumped us to a flight from Chicago to Des Moines for 12:00 pm Monday afternoon. We had to pay $280 to rent a car and I drove all night and went straight to work without even going home to shower or get ready or anything. My 4 and a half year old son had to endure the whole thing too."
Pros: "Service, comfort, timeliness."
Cons: "Food was marginal, especially the chicken in the salad, which was petrified."
Cons: "No movies, no headphones, no wet wipes. Not your fault, but i missed my connections."
Pros: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."
Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly and it was a longer flight and there wasn't no tv, no entertament"
Pros: "The on flight attendants were very courteous"
Cons: "The flight was delayed and no information was available for my connection. When I went to the gate to ask about my connecting flight I was ignored. And the gate attendant behaved as though I was bothering him."
Pros: "My window seat was all."
Cons: "I didn't get a call about the delay like other passengers, only an email at 7am as I was in line to check in for the 8:25am flight 395. The female crew members, a dark haired woman and a short blond haired woman both would have ignored me if the other two people seated by me did not also try to get their attention. The dark haired woman gave the guy next to me headphones and when I held out my hand she just looked at me and walked away as if she'd been called away. Which she hadn't she came back and started with the row immediately behind us and the guy next to me was nice enough to give me his. Also after nearly waiting 4 hours, 9 minutes before boarding we were given food vouchers and told to "run and hurry" and get food "to go" so most people didn't even bother using the vouchers because of that. I've had better flights with American Airlines, I just didn't know this one would be so poor. Definitely way below average expectations."
Cons: "After an 8hr flight from Madrid to JFk you dont need an 4.5hr delay on your connection flight."
Cons: "That it was delayed"
Pros: "Weather delay was well-explained and crew worked hard to make everyone comfortable."
Cons: "The row in front of me and immediately across from them were occupied by five men who were rude, loud, --making sexually suggestive comments to and about the woman riding in front of them, and about the female crew members; they also made homophobic remarks directed at the male crew member. The crew ignored them though it was clear they were aware of it. Not sure what could have been done--they just made the experience uncomfortable. I also wish on such short flights the drink service was eliminated. too much hassle for such a short flight. Due to turbulence it was quickly suspended--thank god."
Pros: "Everything was on time."
Pros: "The new premiere plus was pretty nice and roomy with recliner feature and big personal screen. I'll try this again."
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "Flight left on time and arrived almost 30 minutes early."
Cons: "The general shrinking size of airplane seats is ridiculous. And one of the restrooms was not locking properly."
Pros: "Thankful for infight entertainment and wifi"
Cons: "United flight attendants (not former continental) really need attitude overhauls. Customer Service is your job, stop acting as though assisting passengers is an inconvenience to you."
Pros: "Quick and smooth"
Cons: "We were asked to be at the airport 8hrs ahead of time, so we arrived 3am. United desk workers arrived at 4am."
Cons: "Pretty much everything I hated, starting from the time they charged me extra 100 bucks for second luggage which was mentioned as free both by kayak and Lufthansa to me, major breach of customer trust. Apart from that the crew was in general rude, didn't find the experience anywhere close to comfort"
Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"
Pros: "Economy class is super cramped. One of the flight attendants was unpleasant."
Pros: "Staff seemed efficient"
Cons: "Uncomfortable seats, long delay (due to weather)"
Cons: "Gate attendant accused me of trying to get "free extra baggage" when I simply asked whether there would be gate-checking on this particular flight."
Pros: "First class was fine - nothing too special"
Cons: "delay too long"
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Pros: "The hospitality of the crew."
Cons: "The amount of snacks that were served."
Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."
Pros: "friendly crew. speedy, reliable flight"
Cons: "insufficient overhead storage. could not accommodate the one carry-on and one personal item room for all passengers."
Pros: "The plane was exceptionally nice,"
Cons: "Although I purchased my ticket more than four months prior, due to some complication or miscommunication between SAS and US Air, my seat had been filled and someone had to be "bought off the plane" with a voucher and better seat. If someone wouldn't have taken the offer, I would have missed all of my flight waiting on a new connection."
Pros: "Short flight , every thing was good f"
Cons: "Flight was likeable short flight"
Cons: "Small glasses of water were offered very infrequently. Needed much much more"
Pros: "Got there."
Cons: "Small, cramped seating. Outdoor jetway upon arrival."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Cons: "The area around me was very dirty. Made me a bit uncomfortable"
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Pros: "We were well compensated for a traveling fiasco. Our plane died in Newark. Our new plane wasn't big enough for 12 of us. It was a pretty crummy to spend Easter Sunday at the airport while our entire family celebrated the holiday. I do really appreciate the travel certificates we received for our trouble."
Cons: "As I stated above, we were stuck at the airport for the duration of Easter Sunday. We were supposed to be home by 1:30pm. Kind of a bummer to have wasted the entire holiday; but I guess that's what you get for traveling on holidays."
Cons: "I paid the 25.00 for my small bag which could have easily been a carry on, but I had a purse and small carry bag. I felt that WAY too many folks had backpack and two small carry ones, but by bringing them to the gate - the announcement was made its a full flight so you can check your bag for FREE! Next time, I will not follow the rules and just simply check at gate?? That is message loud and clear from your gate folks."
Pros: "All very happy staff and super professional service."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Pros: "Nice Flight Crew"
Cons: "There was no leg room what so ever! I am 6 foot tall and around 275 pounds. The seats were made for children, not made for an adult. My seat was so uncomfortable my legs actually went numb, mainly for the fact that I couldn’t move because of how tight the seats were. I have flown many times and this was by far the most uncomfortable flight ever! I will never fly again if this is how planes are going to be."
Cons: "Not only did we sit on the plane for over an hour before taking off, but on an over four hour flight I was refused water towards the end. When I asked for more than one glass I was rudely told and I quote, "you know what? No. We have other passengers who may want water." Are you kidding me? I sat down feeling scolded and like I asked for something ridiculous. We landed after 2am and most of the passengers were sleeping and I doubt anyone asked for more water since I didn't see the flight attendant move again. Perhaps she was upset that I interrupted her from reading her paper? Extremely displeased with my experience. I"
Pros: "Smiling faces !"
Pros: "No me gusto nada."
Cons: "Fue una experiencia horrible. La tardanza del vuelo fue excesiva. Nadie daba explicacion alguna. NO ofrecieron alojamiento en hotel y solo dieron $10 para comida que daban para muy poco porque los precios son altos."
Cons: "United airlines.. Terrible"
Pros: "Everything was great"
Pros: "The whole experience was great, plenty of room in the seats and leg room. Fun flight"
Cons: "It was all good . Can't say the same for the flight from Huston to Seattle"
Pros: "After having worked Monday 10 am until 7 pm AND then10 pm to4 am i was exhausted boarding a 6:50 am flight. Needless to say i was asleep before we left the runway. No-one bothered me, and I slept the entire flight. Didn't wake up until we landed in Newark and the tires hit the runway. Thanks United!! I'll def be utilizing your airlines again!!"
Cons: "Their system canceled (it auto confused itself) my tickets and we almost lost the flight. Good thing I'm always 4 hours earlier or else their juggling of seats would have been impossible."
Pros: "Plane was very clean and seats were comfy"
Cons: "Flight was delayed and no snacks were handed out."
Pros: "Crew was really nice"
Cons: "An hour and 30 minutes delay"
Pros: "RDU to EWR was fine, but the return flight was way oversold, and we didn't even get seat assignments until it was time to board. I purchased our tickets months ago, checked in 24 hrs before, and did not check bags, but we still had to stand online and keep reminding the gate agents that we did not have seats and that my three year-old had a car seat that needed to go in a window seat. Once on board, the first clas flight attendant was awesome! She helped us fix a seating nightmare (agent had given my 3 y/o a seat by himself) and came back to coach during the flight to give my son some wings and to just check on us. She and our safe arrival are the only aspects of the entire experience that deserve any stars whatsoever."
Pros: "Everything was on time and adequate. That seems to be the standard for a great flight these days."
Cons: "No pretzels or peanuts."
Cons: "A lady on the plane threw up 5 plus times. The vomet got me and other passengers. The flight crew did not clean it up and was very rude. We I complained I was told " Who do I think I am" I responded I am a paying passenger. I am very disappointed in United the way this matter was handled and the nonprofessional attitude of the flight crew. This is a very concerning due to the unsanitary and health risks involved. United should look into this ."
Cons: "no food< no entertainment, crying babies, why can some flights be for adults only?"
Cons: "Too many delays. We were stuck in the plane for more than two hours before taking off and about another hour when we landed. All due to mechanical issues. We still had to pay for meals even though we were in the plane for a total of seven hours."
Cons: "They should have more variety and quantity of food. to reach the back rows of seats, there to choose from. We not all eat snack box"
Pros: "Courtesy, on time boarding and departure, complimentary upgrade."
Cons: "Wifi not working, entertainment instructions not clear"
Pros: "Smooth Flight"
Cons: "No movies nor Internet"
Pros: "It was a short flight."
Pros: "Flight attendants were amazing !"
Cons: "Seats weren't very comfortable"
Pros: "The captain took a long trip in PR before land."
Pros: "Nothing. Not even the refund compensated for the lost time and additional expenses incurred from Frontier"
Cons: "6 hour delay. Didn't board plane and still lost our bag"
Pros: "Landing was good"
Cons: "Surprise cost of carry on bags Flight attendents reguests over and over to clean areah"
Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."
Pros: "The ONLY thing I liked about this airline is the leg room on the plane."
Cons: "All other airlines carge $25 for the first checked bag and carry-on is free, naturally I assumed this for Frontier. Frontier, $30. Then you would think the employee checking me into my flight would have told me or warned me about a carry-on fee. I had to find out at the gate that Frontier charges up to $60 for all carry-ons. Now I know why the tickets are so cheap, but if you have any kind of luggage, you might be bettet off just paying what the other airlines are charging for airfare (might be cheaper, especially after Frontier's luggage fees)."
Pros: "I liked that we boarded and left on time."
Cons: "Seat comfort"
Pros: "The plane was clean and the attendants very nice"
Cons: "We waited on the tarmac in Denver for a gate from almost 45 minutes. We waited for 1.5 hours for our luggage to reach the baggage claim area."
Pros: "Nice flight."
Cons: "Plane seats were uncomfortable and they offered no free snacks"
Pros: "I was going for a long weekend to NC, the flight was not bad. I wouldn't want to be on the flight for long periods of time"
Pros: "On time and conveniec"
Cons: "Great airport experience! Everything on time"
Cons: "Ala cart pricing, the sales pitch of the Frontier credit card."
Pros: "Generally the experience was comparable to most flights except that the airline/plain is very stripped down. The seats don't recline, no n flight movies, music, or free drink service."
Cons: "Boarding started 15 minutes late and ended 5 minutes early. They literally announced that boarding would close in 2 minutes 3 minutes after it started. we had to run across the airport to make it on time."
Cons: "It would have been appreciated if at check in they told us you have to pay for carrying on and let us check our bag instead of charging us $60 at the gate and leaving us no other options. Super poor customer service!!!!!!"
Pros: "I travel a lot for work and on other airlines almost all of the time. I can't remember any flight I'd been on all summer that was on time departing (20% cancelled altogether, and many more delayed 2-5 hours). It was a very pleasant surprise that this Frontier flight left On Time, and arrived at our destination 15 minutes early! Hooray!"
Cons: "They didn't let me board until last because the computer had an issue with my boarding pass. Also, I wasn't able to check in before I got to the airport - on line - and there was no website option to get me boarding pass on my phone"
Pros: "I enjoyed being in the very front for my flight because it didn't take as long to get off and I was close to the restroom as well."
Cons: "That someone on plane didn't smell too well and my neighbor kept digging and up his nose and putting his fingers in his mouth. I didn't really like you had to pay for a carry-on, along with paying for snacks"
Pros: "Fares. Toll free customer service was very helpful in rescheduling my daughter's flight."
Cons: "Wheelchair service at RDU not contracted with Frontier! Rude flight attendant, making inappropriate and sarcastic announcements! Understaffed check in counter = long delay = delayed departure :("
Cons: "There was delay on the plane due to mechanical issues with cargo door not being able to close The plane was stuffy"
Cons: "Outrageous delays every time I fly this airline. Not worth my money. Ruins plans and vacations."
Pros: "The process of boarding with assigned seats is excellent."
Cons: "I don't like how Frontier nickle and dime you to death. This was my first flight with them and don't agree with the luggage rates. I rather pay the higher ticket fee."
Pros: "that they make you buy food - i hate the waste of food that people don't need or don't eat / so having people pay for whatever they want is awesome"
Cons: "paying for check-in bag"
Pros: "The price was super, plane nice , people were great"
Cons: "It was extreemly hard to check in. took several attemps for both flights. Had to repete steps and informaion already entered"
Pros: "Boarded quickly"
Cons: "Boarded quickly to sit forever. We taxied in Chicago for 30 min..."
Cons: "Charge for carry on and drinks"
Cons: "Charged extra to check my bag, charged extra to select a seat, charged extra for anything other than water."
Pros: "This was my return flight and first time on Frontier, it was an effortless flight coming and going, staff were very nice and I will definitely be a frequent flyer on Frontier Airlines."
Cons: "There was nothing I didn't like the plane was clean and the staff were courteous."
Pros: "we had a sudden storm which required us to hold for over an hour before landing. Crew was very professional and pilot excellent to get us down after an hour and a half delay."
Pros: "Friendly and capable crew both ground and in air"
Cons: "Nit picky fees here and there. Carry on baggage fee? $2.00 for a can of soda?"
Pros: "Flight attendant was nice and actual flight was smooth"
Cons: "Lots of attitude from the lady who checked my bags. Extra baggage fees are outrageous and increased from when I took off for vacation and when I was coming back."
Pros: "Little leg room. I am 5'9" and could barely clear the seat in front of me. Trays were so small they were of no use. Seats did not have the ability to recline. You could pay extra for more leg room and a reclining seat but really? Baggage fees even varied as one cost one direction and $10 more coming back."
Pros: "Roomy seats"
Cons: "Everything costs extra. Carry on bags, Food, drinks, and seats. Was I supposed to stand on the flight?"
Pros: "The crew on the way to Ohio were fun! There was a delay and they were straight up with telling us why."
Cons: "Plane was dirty."
Pros: "The crew was EXCELLENT! The flight AWESOME!"
Cons: "Had to pay for carry-on and soda."
Cons: "Plus they asked for 200$ to replacing the date of my flight back for a 210$ roundtrip ticket. Not emergency friendly"
Pros: "This was my second time flying Frontier. The first flight I felt very much little cattle. I also felt that they did everything for the dollar. This trip was very different however. Their customer service was fantastic and they were extremely accommodating, helping me move my seat closer to the restroom. (I'm 8 months pregnant!) The ground staff and the flight crew were wonderful."
Cons: "I hate that baggage is so expensive."
Pros: "Courtesy& efficiency of the crew"
Pros: "This was my first airplane flight ever. I was extremely anxious. However I don't think it could have gone better. I had a cat with me and everyone was welcoming."
Cons: "The only things I'm upset about it there were no healthy options on the menu. Even sodas like Izzie or some Bolthouse Farm/Naked juices would be nice to have for those who avoid anything processed. Fresh fruit would be good too. i was also shocked that I had to pay $80 extra for my ONE bag to fly to and fro, and that my cat had to count as my personal item so I had no choice but to pay for one. I believe we should have a free personal item and 1 free carry on."
Pros: "Awesome helpful flight attendants. My bag needed to be moved because it wouldn't fit in front of my feet and the flight attendant moved it for me."
Cons: "Had to pay for snacks so I did not get any."
Pros: "The staff at the counter in Raleigh was very helpful and the flight crew was great. The lady at the counter there took extra time to help get us seats next to each other."
Cons: "It was not clearly stated that carry-on luggage would be charged $45 per item. This is an unusual policy and should have been clearly and prominently stated when purchasing the ticket. With my wife and I this added $90 to our combined ticket price and we would have flown a different airline had we known this. It seemed like a trick to get folks to pick a cheaper ticket only to make up the cost at the door what an individual would have paid for a competing ticket."
Pros: "Smooth flight, on time"
Cons: "The staff could have been friendlier"
Cons: "At no point was there any info telling us about carry on bag charges. This added a 150 unexpected expense to our trip just for carry ons. Would have chosen a different flight of I would have known. Will never fly frontier airlines again. And will tell everyone I know that is planning on traveling what a terrible experience we had with them."
Pros: "Flight was amazing! I could not tell when we took off or when we landed! Smooth Flight! Awseome flight crew!"
Cons: "I was Excited about the cost of the flight! ($375.00) However, I was very disappointed about being charged for baggage(carry on and checkin $65 one way total of $130.00) and beverages (sodas and juice). Ummm? Had I known about all the fine print I probably would have gone with a different airline atleast I would have not been caught off guard after booking the flight."
Cons: "The planes are so so uncomfortable. I would never choose frontier again unless the route was significantly better (i.e. Nonstop) than any other airlines. I would pay a lot more to avoid frontier otherwise."
Pros: "Crew = funny and helpful."
Cons: "We were on the plane for two hours before taking off, and the crew promised us a voucher that we would get in our emails, but I didn't get anything. Why didn't they check for maintenance problems before boarding everyone? And why did it take 40+ minutes for the maintenance workers to show up to fix the problem?"
Pros: "Boarding was fabulously easy."
Cons: "I did not know during booking about the carry-on fee or the seat fee (!!!! though I later learned that if you didn't select a fee for a seat they would assign you whatever was left, not that that is appealing). You had to pay for everything except water. There was no in-flight entertainment at all. Trays were tiny. I will never fly this airlines again."
Pros: "The crew's sense of humor made the mundane interesting."
Cons: "There was nothing special about the flight. It lacked any reason for me to want to fly frontier and be loyal."
Pros: "The price.. and thats it."
Cons: "Too much to mention"
Pros: "Low fare initially, but gouged by all the extra fees--carry on luggage, seat choice, even beverages weren't complimentary"
Cons: "No personal touch. All very formal and impersonal. Uncomfortable flight."
Pros: "The flight was great,being that it was my first time fying."
Cons: "The restrooms have absolutely no elbow room, nor there was not enough space for anything, especially for a three hour flight from RDU-DEN"
Pros: "Nothing! I do it because I need the flight in that moment."
Cons: "Muy bueno el crew"
Pros: "Service, flight"
Cons: "Paid a lot for luggage at the airport in florida vs when i left Puerto Rico and i did not buy anything"
Cons: "Super incómodo"
Cons: "Horrible females flight attendants"
Pros: "Gate crew of Spirit in MCO Orlando bill me $65 to boarding flight to San Juan with my carry on bag. Nobody’s in San Juan or a Spirit Web site inform me of thie random charge. It’s a Scam!!!!!"
Cons: "I will NEVER flight again with this company and i demand a investigation of this event with Spirit Airlines!!!!!!!"
Cons: "The seats are uncomfortable"
Cons: "seat, confort, dint recline, not tv or movies, no snacks"
Pros: "Excellent crew"
Pros: "Viaje puntual y tranquilo para lo que pague por viajar esta bien con el presio"
Cons: "No me gusto el cobro de la maleta pague 100 dolares adicionales"
Pros: "Military friendliness Crew humor"
Cons: "There doesn’t seem to be an incentive to going through the self check in. I still had to make the long line. The boarding announcements weren’t loud enough which caused people to clog up the line so that they could hear what was being said in hopes of hearing which group was being called to board the plane. I never got offered refreshments on the plane or anything for that matter. I was never approached by any crewmember on the plane whatsoever. No shoulder room when sitting in the middle seat."
Cons: "Very fast"
Pros: "On time"
Cons: "Seat not comfortable"
Pros: "Timely concienced"
Cons: "Awful seating Expensive food and old No complimentary beverages nor snacks 40 pounds for checkin bags ridicule Hidden costs First time traveling and prices shown on internet raised considerably after all extra charges"
Cons: "Carry on bag fee"
Pros: "Nobody was in my side"
Cons: "Super delayed"
Pros: "The staff in the airplane wass kindly"
Cons: "Spirit service is awfull dont fly with them. Comfort is very poor"
Pros: "Flight left early and arrived early. No drama at the gate. Great staff and smooth landing."
Pros: "Great fly"
Cons: "No entertainment and paying for coffee and beverage in the airplane."
Cons: "Sits are too tight"
Pros: "I will try to book through another airlines, before booking with you."
Cons: "High luggage fees. You're killing your own company."
Pros: "Fast flight"
Cons: "Hidden fees and no leg room in seats. Guy tried to trick us into giving up our seats at check in for worse seats??? Just watch your back"
Pros: "Flight was on time."
Cons: "The landing was a little brut."
Cons: "I had to pay $50 for luggage :("
Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."
Cons: "Had to pay a lot for my carion around 60"
Cons: "Double booking of seats"
Cons: "Crew food boarding check in employ not profesional"
Cons: "That day was mayhem do to a flight cancelled to Columbia and it took over 2 hrs just to leave the luggage and when I finally got on board I had to have my carry on bag on my lap because there was no space left on top"
Pros: "Nothing, In this life you can never say "never". But God willing, I'll try my best never to fly with this airline again!!!"
Cons: "Everything no food,no music,no movies,no enough room etc"
Cons: "Many hidden costs, seats unreasonably small, no drinks or snacks at all unless you buy them, disorganized. Airline appears reasonably priced, but they charge high prices for any amenity usually included in the price. They didnt have curbside at airport, adding to the long lines inside. Elderly passenger had to walk with heavy bags before getting wheelchair. Not acceptable. Website almost imposible to navigate-kept kicking me out and phone service is inefficient . Clearly, everything is set up to make traveler spend the most for any necessary convenience once they arrive at airport. Will not travel with Spirit agIn."
Cons: "I tried to check in online and the first thing I had to do was pay for my carry-on. As soon as I did I had a response that I needed further assistance from a representative and that I had to contact them. When I did, the woman told me that everything was fine. I re-check and told her the message was still showing up. She told me to try on my computer instead because the message didn't appear for her. Oh and before I told someone my problem I was transferred to the operator a couple of times. Finally I pulled out my computer an as soon as I saw the message called back extremely upset and told her that she needed to check with my confirmation number and to please not transfer me to the operator. She confirmed the problem was an error in the billing address. Worst experience for such a small problem. Crew wasn't too happy on the flight, chairs don't recline, no entertainment or drinks. You get what you pay for."
Pros: "flights were on time."
Cons: "they offer me a big space seat for a mistake they make, then change it to a regular seat."
Cons: "Baggege fees (even for carry-ons)....kayak should make note of that prior to having customers book... Not in small letters but large so we can read it.. wld have not purchased tickers if I knew this up front, no snacks or entertainment on a 3 hour flight, no leg rooms, very uncomfortable airline... People packed in like sardines"
Pros: "The pilot did a great job, outstanding, the crew was helpful. I will recommend anyone who is planning to flight somewhere to consider flying with Spirit.............."
Pros: "Yes very much"
Pros: "We flew from MCO and a week later we flew from Standford-Orlando (30 miles from Orlando), and the difference was huge. MCO lines are always bad (30 mins to an hour), in Standford we had no waiting time it all. MCO is a beautiful airport, you feel the Disney Magic al the time"
Cons: "Lines,waiting time"
Pros: "Me trataron bien"
Cons: "Que me cobraron la maleta deben de mejorar eso"
Pros: "Good neighbor friendship & my family pleasure long time from Orlando,Florida."
Cons: "No criticism crew deafer.No has opposite people ( Hispanic of Boricua)."
Cons: "Ya que no hay mas que tu asiento, que este limpio. Fue decepcionante al meter la mano en el compartimento del frente del asiento estuviera lleno de basura al igaul que sucio. El abordaje en Orlando fue rudo ya que el personal transmitía su descontento."
Pros: "The flight was on time."
Cons: "The crew was not friendly. The seats were not comfortable.."
Pros: "Smooth flight which h was the most important flight. Thanks for keeping us safe."
Cons: "My seat was taken by someone else It would be nice if beverages were free for such a long flight"
Cons: "The seatare to small for a 6 feet guy and they charge me for a carry on$65 i will not recomend itnot even forprice"
Cons: "I do not like that entails when we bought the tickets that we had to pay for everything"
Cons: "Arrived at 11 am to check in, went through security gate. We went Through terminal, I was traveling with a group that met up and we had 3 small children 1 yr old, 2yr old and 5 yr old. We stopped at 12pm at the food court and bought to go foods. Arrived at the gate at 12:16pm which was suggested. Lady at the counter at gate showed no interest in getting us in our flight. She said we were supposed to be there at least by 12: 20 , when she turned around and looked at the time she realized it was only 12:17 pm and then changed her story and said we had to be there at least by 12:10p. We explained the website said also 12:16pm. She said there's nothing she could do and argued with my sister about how it was us not being "responsible". There was a flight attendant next to her while all this was happening, (We were turned away by the lady with boarding passes for next day. SHE DID NOT ATTEMPT AT ALL TO GET US BOARDED SHE KEPT TURNING US AWAY). THE FLIGHT ATTENDANT, came running towards us at the food court where he happened to find us and told us to hurry that he was able to communicate with the pilot and he gave the ok to board. We threw our freshly purchased food in the trash and ran with out kids in our hands to the gate. As we got back to the gate area the lady called him and said no that it was too late. The flight attendant was upset and hinted to us that the lady was just being difficult. We missed the wedding we were attending and we threw away food we had just purchased. The FLIGHT DEPARTED AFTER 12:30 AND SINCE 12:16 BESIDES THE FLIGHT ATTENDANT, NO ONE TRIED NOT EVEN ONCE TO GET US BOARDED. needless to say the kids car seats were in the plane along with the checked in luggage and the car locked in a security garage til monday. We were stuck and strabded and spent an additional 85$ just to stay in a hotel near the airport. We woke up this morning in our same clothes and are here in the airport today hoping for better customer service. The most HORRIBLE SERVICE EVER."
Pros: "What I supposedly saved in ticket prices was made up in baggage fees. I had to pay $ 55 for a carry on bag??? $2 for a cup of coffee on the plans. I will Seriosly THINK before booking a Spirit flight in the future!!!"
Pros: "The crew was expecially attentive, changing my seat from row 28 to row 4 (I am disabled)"
Cons: "No food or snacks"
Pros: "Please stop sending me this.. You will not get a good review from me .. Your airline is horrible from start to end!!!!!!!!!_"
Airlines flying from Raleigh to Puerto Rico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Raleigh to Puerto Rico
Masks required on board, masks provided on flights from Raleigh to Puerto Rico
Social distancing seating
Middle seats unavailable to book on flights from Raleigh to Puerto Rico
Testing for antibodies, testing for symptoms for flights from Raleigh to Puerto Rico
Waiving of change fees. Search flexible flights from Raleigh to Puerto Rico