Daily cleaning, installation of cabin HEPA filters on flights from Rapid City to Central America
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 24m
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Scores according to KAYAK customer reviews
Cons: "See previous"
Cons: "Boarding zones is confusing. What does boarding zone "basic" mean?"
Pros: "The flights were on time. The crews on both flights were friendly."
Cons: "Figuring out how to get boarding passes after seat assignment was not easy or forthcoming because I flew basic economy, especially on my connecting flight. Having instructions on that would be helpful."
Pros: "Boarding was smooth."
Pros: "It was an intern final destination and the boarding crew answered all my questions and put me at ease."
Cons: "Everything was perfect."
Pros: "Entertainment. Flight attendants. Food"
Cons: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."
Pros: "Clean first class seat."
Cons: "My connecting flight, and the the flight not being delayed the night before."
Cons: "Missed flight due to unnecessary delays"
Pros: "Yes Crew was amazing. Seat was comfortable"
Cons: "No comment"
Pros: "Food was so good. Crew was also very nice."
Pros: "Issac was amazing!! Best flight attendant I’ve had in years."
Cons: "Nothing. My experience was fantastic."
Pros: "Crew were very good"
Cons: "Seat assignments should be assigned when we checked in. They weren't for the second leg. But, the seats are fine."
Pros: "Better than spirit"
Cons: "No WiFi kg was an old plane and the stranger next to me was 6’4” so pretty uncomfortable"
Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"
Pros: "Preboarded and all went smooth and quick"
Pros: "Perfectly on time. Good food and very good friendly service!"
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "overall flight great,pleasant trip, courtious well informed crew"
Cons: "In flight entertainment screen down"
Cons: "They ran out of blankets, earphones on the flight"
Cons: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."
Cons: "Rapid City, I could check my BAG through to PDX."
Pros: "Food service was good."
Cons: "The the audio stopped workin halfway through the flight."
Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "Very quick boarding process. There was no entertainment so I couldn't rate that."
Cons: "There should be a N/A option if there is no entertainment available."
Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"
Pros: "Food available for purchase. Entertainment system."
Pros: "I liked the cabin interior and the inflight entertainment system."
Cons: "The complimentary fruit slices and cheese gave me servere food poisoning (strong symptoms for 36h+). The flight change (added fuel stop an hour before takeoff) showed in the app as canceled flight and disabled the boarding pass. And the several times at the gate verbally advertised on board WiFi didn’t work at all. Not a good expierence."
Cons: "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved"
Pros: "On time with early arrival"
Cons: "Small plane Little communication from crew Security took forever to get through at RC airport"
Pros: "The flight was good. It crashed zero times. I was pleased not to check my carry-on bags. They were attentive in calling for wheelchair assistance for me."
Cons: "Seats are consistently too small."
Pros: "Quick boarding/unboarding."
Cons: "Wouldn't allow me on earlier flight, when there was room, without change fee"
Pros: "The food was good. The entertainment choices were plentiful."
Cons: "I missed having a personal vent by the individual lights above the seats."
Pros: "The gate crew was great, so was the flight crew. My journey home was quite calming."
Cons: "The delay, I know it was due to storms."
Pros: "The seats were very comfortable. The snacks and sandwich were good. The staff was very friendly, helpful and nice."
Cons: "We were unable to connect to the airplane WiFi, so we couldn't enjoy the onboard entertainment. The plane was not as clean as we would like it to be. There was old food under my seat."
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?"
Pros: "Very nice, comfortable plane, everything went smoothly in spite of our little airport being overrun with eclipse tourists."
Cons: "We paid extra to be able to pick our seat ahead of time but when we got there we were told that in the first leg of our trip the flight was oversold and therefore we didn't have seat assignments anymore. The delta folks blamed Kayak. We did get seat together, but not the ones I had previously chosen. Also there was no beverage service on this flight."
Cons: "The hard landing did not inspire confidence."
Cons: "paying extra for leg room and checked bags"
Pros: "On time,smooth good servive"
Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."
Pros: "They had good movies"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."
Pros: "Don't know yet. We're still waiting to leave."
Cons: "That you're asking how it was before I left."
Pros: "One of the male flight attendants was very nice"
Cons: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"
Pros: "entertainment system included lots of good choices and free. Crew attentive and friendly. Fairly comfortable seating. Boarding was quick (with Delta Amex card). Several snack choices instead of just the old standby of pretzels."
Cons: "Captain not at door to greet passengers as they left - usually a given."
Cons: "No shoulder room"
Pros: "Reasonably comfortable, quick flight."
Cons: "Missed connections due to late flights - twice."
Pros: "They offered some entertainment"
Cons: "Took no caution with coronavirus. Packed the plane with the seats full and all rows filled. I was not expecting this especially since my flight was not cheap."
Cons: "With Covid they could hand out a bag containing water and a snack."
Cons: "American airlines oversold and that caused us to start late. The seats are too small for 2 adults to sit next to each other. 1/2 the people wore masks. when we arrived we sat on the taxiway for an hour"
Pros: "Lounge was nice at DFW"
Cons: "American Airlines alone received over $10 billion in COVID relief, yet they are steadfast on a policy that separates customers on the same reservation (basic economy). $$$ over health & safety. Other airlines are leaving the middle row empty while AA wants a second bailout from Congress. Shameful!"
Cons: "First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!"
Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"
Pros: "Crew was amazing"
Cons: "complimentary ear plugs for when there are crying children"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Pros: "Nothing really"
Cons: "WiFi on both ways was not working"
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "Great Crew"
Cons: "More room"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Pros: "The crew were nice and accommodating."
Cons: "The seat was not comfortable, my back was hurting from a very short 2hr flight."
Cons: "My luggage was delayed. I received it the day after"
Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"
Cons: "Flight was 90 min late due to mechanical issue. Missed next two flights, was rebooked in coach vs paid for first class."
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Pros: "Just ok"
Cons: "No customs forms on board. Big inconveny"
Pros: "Good seat"
Cons: "Headset didn't work and no replacement"
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Cons: "In a period of 20 minutes in the hour before boarding there were three gate changes. The last one was a change of terminal and gate. You have been doing this for years and you should know how to do this already."
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "The flight was comfortable and the crew were very nice."
Cons: "I didn't look like that we had to board outside because a flight going to Texas was late."
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Pros: "The precision of bookings thru airlines were right on the spot.."
Cons: "The long lay over.."
Cons: "Announcements were way too loud and they kept trying to sell us their new credit card. Bad enough being crammed into a tiny seat, but then you don't get any peace and quiet."
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Pros: "Thanks, we had a very good experience, Everything was just fine."
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Pros: "Everyone was nice. Flight left on time an landed early."
Cons: "The front row for the exit is too small. The diagram i looked at said it was an exit row on the 2nd leg of my flight. It wasnt!! Uncomortable for my legs. Im 6'3"
Cons: "Too cramped."
Cons: "First flight was cancelled and alternate flight was delayed. USB charging port didn’t work. Very disappointed."
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Pros: "Great staff. Arrived very early. Smooth flight ."
Cons: "Food was slightly over cooked"
Cons: "seats should be priced based on passengers' weight."
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Pros: "Perfect t"
Pros: "Newer plane and one very friendly male flight attendant."
Cons: "Aside from one younger male flight attendant the service was terrible. They did not pick up garbage and ran out of meal selections. One flight attendant by the name of Valerie was incredibly rude. I would recommend American Airlines invest in younger and more professional flight attendants."
Cons: "They didn't send our luggage leaving Gatwick so it was never on the plane to NYC. We got our luggage 2 days later with no form of compensatory damages to our trip. It was an American airlines plane not British airways. I don't know if I will ever fly out of Gatwick or use British airways again."
Pros: "the clerk at the boarding desk was kind"
Cons: "Food is garbage.."
Cons: "No power outlets. A bag of chips in 1st class is pretty weak. Compared to Europe flights we can from, aircraft felt like 1960's Aeroflot."
Pros: "Great first class staff."
Pros: "Crew was professional. Boarding was effcient"
Cons: "As for confort, let's say that we know now how sardines feel in their tiny can."
Pros: "The flight was quick and everyone was nice."
Cons: "No entertainment but it was only and hour flight."
Pros: "I have been flying American Airlines for years and never had a big issue. The crew was better some times than others but I usually travel at night and try to get some sleep. Obviously, I like the newer planes and hope that the fleet will eventually be replaced entirely."
Cons: "Delay that caused us missing the connecting flight."
Pros: "Not sure I can comment on this particular flight."
Cons: "On time departure, being truthful about delayed departure time and taxiing time, easier landing (had a lot of ear pain from rapid air pressure drop), It took over 30 mins from the time the plane landed for bags to load on the carousel"
Cons: "Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class."
Pros: "No problems"
Cons: "More comfortable seats"
Cons: "Food. Comfort"
Pros: "Crew, seat, entertainment were okay..."
Cons: "The check in at CDG (Paris) was a disaster. There were 4 or 5 different flights checking-in at the same time so people were standing in line for hours... United did not have enough personnel to properly handle their customers. I suggest they make self check-in stations available for customers."
Pros: "Weather delays and the Boeing 737 problems a little out of their control. Some things could have done better, but some good employee efforts."
Cons: "Small planes are subpar.. Food useless. Baggage fees. When things go bad you're on your own."
Cons: "When boarding we were suddenly told that we're not allowed to take any carry-on and all this without prior notice as far as we knew. They just told us bluntly, our tickets are not eligible for any carry-on which ticked us off and they wouldn't budge."
Pros: "Outstanding service"
Pros: "Not much"
Pros: "Nice flight attendants, clean cabin"
Cons: "Flight delayed 2 1/2 hours. Arrived late to destination"
Pros: "The landing was one of the smoothest I have ever experienced on the Belize runway. And that is saying alot, as the runway is very rough!"
Pros: "everything was on time and no one got kicked off of the flight!"
Pros: "Getting home safely!!"
Pros: "The plane window seat"
Cons: "Perhaps a choice of two items could be given for a snack."
Cons: "Extremely small plane. No tv in headrests or on plane, Not enough room for everyone's carry on, no usb charging ports, don't offer unlimited snacks and beverages. They did not offer ANY drinks or snack on this flight which is ridiculous."
Cons: "Basic Economy fare will flag at the kiosk for check-in. I'd rather have a warning to indicate no Carry On bag allowed, and flag at the gate for them to check. Both legs of the trip caused an extra 5-10 minutes to wait for help to proceed"
Cons: "They should board the plane from the back to front, it just makes sense to do it this way, less people out if place and it would board faster"
Cons: "My flight was delayed (not due to weather) almost 4 hrs"
Cons: "Flight attendants disappear after early dinner serving. They hid in the galley until breakfast service. For a 15 hr flight, this is unacceptable. They should be able to offer snacks and drinks during the flight."
Pros: "Kansas City airport has to be the worst in the country. Over an hour to get through TSA."
Cons: "I was to be in Kansas City at 4PM and did not get in until after 11PM. Two planes with mechanical problems. The return flight was ahead of schedule all the way."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I got to my destination safely."
Cons: "They gave us free tv to watch but my headphones didn't work in the jack. Even the pair they gave me didn't work. Also my flight was almost an hour late."
Pros: "That i had all four seat available to me and very helpful"
Pros: "Was a tease... understandable to charge for movies... but why have a tv with a preview then must pay??? Not good"
Cons: "No tv... asked to pay after 20 min for direct tv"
Pros: "Due to predicted snow in Philadelphia united made the flight change easy and I arrived in Philadelphia ahead of the storm"
Cons: "Flight was comfortable and united employees helpful and considerate"
Pros: "The flight was fine. Crew was polite. No problems with that part."
Cons: "Tell me why it costs $470 to fly 1.5 hours from S.F. To Denver. Absurd! I flew from Denver to San Fran for $90, the same week. Never again!"
Pros: "That we didn't crash."
Pros: "Flying after 22 years just too long of flight time and switching planes!"
Cons: "Online reservations! I like talking to real people! Had a friend help me through the process! I think if your switching planes the second ticket should give you the gate number to go to next! Having to stop and ask is wasting time!"
Pros: "Small airport, comfortable seating, polite crew"
Cons: "Snack wasn't my style"
Pros: "New crew"
Pros: "The courtesy of the attendants was good"
Cons: "snacks could be doubled"
Pros: "The staff was very helpful. When overhead storage was full, bags were checked at no additional cost."
Cons: "Had trouble with the highly advertised entertainment. On the trip from Rapid to Chicago, the entertainment wouldn't work. I was fairly comfortable in my aisle seat, but think it I had to be in a center of window seat, I would have been very uncomfortable."
Cons: "Crew members were not helpful."
Cons: "Plane was delayed Missed connection in Denver Then while on plane about to take off, pilot realized plane lacked fuel to make our destination My 4 1/2 hour flight took 9.... Terrible experience"
Cons: "The fact that the person next to was in my seat as well"
Pros: "Fantastic service"
Pros: "I liked when I got home 12 plus hours later than I was supposed to!"
Cons: "The three canceled flights and 7 delays that I was out through were awful!"
Cons: "The seats are uncomfortable and the AC wasn't working"
Pros: "quick easy boarding"
Cons: "Old plane. Magazines were old and missing several pages."
Pros: "My flight was rescheduled so I hope I did not get charged for another flight."
Pros: "Nice crew."
Cons: "Constant ads on the tv"
Pros: "Flight was on time, workers were courteous, gates were easy to find."
Cons: "For a trans-Atlantic flight this was a very small plane with very tight seats. The bathrooms smelled throughout the plane. Many seat back TVs didrn't function."
Pros: "Short. Crew was efficient"
Cons: "Flight delayed 50 minutes."
Cons: "Absence of food on International Flight. Tight seating. Old plane. Lack of free entertainment."
Cons: "Pilots capabiliy. Excellent smooth landing. Friendly crew."
Airlines flying from Rapid City to Central America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rapid City to Central America
Masks required on board, masks provided on flights from Rapid City to Central America
Social distancing seating
Middle seats unavailable to book on flights from Rapid City to Central America
Testing for antibodies, testing for symptoms for flights from Rapid City to Central America
Waiving of change fees. Search flexible flights from Rapid City to Central America