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The crew could deploy more customer focus and not frown when asked a question. I’m speaking of one lady in particular who raised a hand in my face for me to wait whe I tried to ask a question and never came back to me. Very unprofessional and rude.

They set someone on our assigned seats and we ended up finding seats for ourselves to ensure the family sits together.

Very efficient and excellent service. Nice amenities and beautiful plane. Elevated meals. Boarding could have been more organized. We missed our connecting flight due to EU entry but Lufthansa was extremely quick to rebook us.

Aircraft had fairly roomy seats on economy. Food was good (beef dinner).

Broken seat did not recline fully, broken footrest, no air vents, no electricity for charging devices, outlets for headphones or isb did not work. Rude crew. Horrible experience. Would never fly Lufthansa again

The Discover flight from TPA to FRA was exceptionally unprofessional and incompetent in organization. First the entertainment system was completely nonfunctional for the entire plane and no competent IT support to fix. Than they could not serve any coffee or tea because they ran out of water - reflecting the exceptionally incompetent management at Discovery and most embarrassing for Lufthansa and a German airline, more like a third world country. The food was mediocre at best and minimalistic for Discover, particularly with the much higher standards at Lufthansa.

I had a sprained ankle and had to go down the stairs to the bus and then up the stairs to the plane. Food / dinner served cold

Small plane, only two bathrooms, no screen for videos. Not wide enough seats

Very helpful crew, including airport people, getting us in wheelchairs and working so hard to get us where we need on time!

Flights have been completely changed with another airlines just a few hours before departure. New trip had a short connection time between flights and separate check-ins were required. The first flight was a bit delayed, so we had to pick up our luggage after the first flight, run to another terminal check in and drop off baggage again. We almost missed the second flight. That was painful!!!