On-line check-in was available.The process in Taipei to board the flight was good.
Fast flight, friendly crew
Size of seats and entertainment
Late leaving, slow baggage claim
The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA.
Food and service was excellent.
Seats in economy were narrower than other airlines.
Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid.
Food was good also
The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn
비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다
they were on time and very polite.
Boarding could have followed through with the row system rather than everyone all at once.
More than enough seat space I was on seat 28. I actually slept most of the time which usually doesn't happen so I guess it was just that comfortable. Attendants were great and food was fair but can't really expect much for airplane food. I would definitely fly Korean air again.
Love the service on this flight! Super friendly and quick to service.
The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow.
Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight
Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly
Crew was nice and responsive
The overall experience is regular at best
Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
The crew was good and very good pilot's
No leg room between seats
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