Find cheap flights from Richmond to Connecticut
Good to know
|February||Best time to beat the crowds with an average 5% drop in price.|
|May||Most popular time to fly with an average 7% increase in price.|
Average price round-trip
|$299||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Connecticut
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Connecticut is July.
- Morning departure is around 3% more expensive than an evening flight, on average*.
FAQs - booking Connecticut flights
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Top 5 airlines serving Richmond Byrd Intl to Connecticut
Scores according to KAYAK customer reviews
Pros: "The crew was excellent, super nice and kind."
Cons: "For the ones who don’t have “even more space” is very difficult spend all the hours. The legs hurts! Also, the organization at the moment of boarding. Omg!! If we have a group letter respect that and wait, the security people as to work on it. People need to understand that they have to respect the rules. No everyone stand up and doesn’ let you get in because they are in the middle. Security has to work on it."
Cons: "This is the third time that my flight is delayed when traveling with JetBlue, no compensation received."
Pros: "The flight was great on time and pleasant staff"
Cons: "Nothing great"
Pros: "My flight was a little over an hour so it was quick, but the crew was great. We got complementary drinks and snacks despite the short journey. The plane had TVs on the seatbacks for those who like the entertainment!"
Cons: "My only complaint is the flight delay, caused by a malfunctioning AC, but that’s not the airline’s fault. The pilot got us there only 20 minutes later than scheduled despite being delayed by more than 30 minutes."
Pros: "Great unlimited snacks, full can of soda, friendly crew, on time with take off times from gates."
Cons: "TVs didn’t work. Would have been nice if there were a couple preloaded."
Pros: "Flight was great, comfy, love the free WiFi."
Cons: "One ditzy crew member on her iPad as we boarded and missed my garbage as I tried to hand it to her. Other crew members were excellent."
Pros: "service in the gate was excellent"
Cons: "a flight attendant has a friend or a partner as a passenger at the emergency crew, and they were making rude comments about a family aboard. It was very uncomfortable"
Pros: "great crew and gate staff"
Cons: "tv choices were lightweight: would have liked something more interesting/serious"
Pros: "The flight was delayed due to some maintenance issues. Staff were friendly calm and helpful to the extent they could be with something out of their control. The company rerouted a different plane to take us since ours was going to be so late, turning a 2 1/2 hr delay into just a 1 hr delay. Boarding was super efficient, in flight service excellent. They comped us our headphones because of the delay, a nice touch. This is my 3rd great customer service experience with JB in as many months (the other 2 involved waiving charges to change flights, once gor me when I was suddenly ill, and for my cousin, when a changed circumstance made her need to travel on a different day, alone with 4 kids). Between Kayak and JetBlue app I got very frequent updates on flight status, but gate staff also were there and informed us in person."
Pros: "Over all the flight from Richmond Virginia to Orlando Florida was good and even with delays the staff were very friendly and helpful in informing the passengers of what to happen next."
Cons: "Delays! That is all. Huge inconvenience. Overall it turned out okay though."
Pros: "The crew, the bathroom, on time"
Cons: "Problems with 1 tv but crew was helpful; arm rest padding was loose on one chair"
Pros: "plenty of legroom"
Cons: "plane with mechanical difficulty"
Pros: "The flight was great."
Cons: "The tv controls didn’t work"
Cons: "It was very interesting to see that the flight attendants on the plan were taking people orders for beverages with a note pad and then coming back with a tray. This just seems like a very inefficient way of getting a simple task done."
Pros: "It was a good flight"
Pros: "Movies, Snacks, legroom, promptness of take-off"
Pros: "As always I'm never disappointed with jet blue. Great snacks and the wifi and tv are a plus! I only fly jet blue when available. Direct flights from Richmond Virginia are awesome."
Cons: "Not a thing. 0 complaints"
Cons: "I brought my carry on and wanted to put it up in the overhead bin and the steward told me it was too big. It was under the measurements listed but with the wheels he said it stuck out too far. I asked him to turn it sideways which he did and it fit but he insisted it be put in baggage claim even though the plane was half full and there was plenty of room. I don’t mind as long as I don’t find out later I was charged $25."
Pros: "It was on time."
Cons: "Seats were not comfortable."
Cons: "We sat towards rear of the airplane and the flight attendants were very loudly talking during the entire flight whenever they were in the galley."
Pros: "It boarded with ease, it left on time, and we got in early. Perfect!"
Pros: "Seat was comfortable but our flight was over 1 hour late. In Hartford the baggage has not started to come out 20 minutes after lanfing."
Cons: "See above"
Pros: "Love JetBlue!"
Pros: "In flight movie"
Cons: "Still no cookies"
Pros: "Leg room !!!!!! Had as much room in couch as in Business class on most other carriers. Flight attendants were super nice and accommodating."
Cons: "Flight delayed by a day. No reasonable efforts to get us there through another airline."
Pros: "The flight was on time, the flight attendants were professional and efficient, the seats were comfortable"
Pros: "Boarding was simple, the seats were spacious, the flight was easy, the landing was smooth. I love flying with delta!"
Cons: "I have nothing negative to say with my flight today."
Pros: "We were in row 9. We had the row to ourselves so lots of leg room and a middle area to stretch out and into. A rare experience these days. And on time. Great trip."
Pros: "Efficient, good communication."
Pros: "Friendly crew, flighr arrived early even though we were a little late leaving, bags came out fairly quickly at destination, flight not overcrowded, plane was clean."
Pros: "TV worked!"
Cons: "Really cold and the dude behind kept kicking my seat"
Pros: "Leg room."
Cons: "The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation."
Pros: "El vuelo no se atrasó y a pesar del mal tiempo, pudimos llegar bien."
Pros: "Great customer service!!"
Pros: "I have never had an issue with JetBlue, and I only fly with them now. This was a price capped flight to get me out Florida, and I couldn't appreciate it more. The crew was great, and it was the smoothest landing I've ever had!"
Pros: "I did like the movies available"
Cons: "Not sure but seems like the flight was over booked. Flight crew should make sure carry on bags are whats in the storage not a birthday cake"
Cons: "Muy malo el viaje"
Pros: "Landing home"
Cons: "9 hour delay in terminal. Not enough seats for everyone."
Pros: "Much more leg room than most airlines."
Cons: "No entertainment at all. The flight was delay. I never have that experience before, I would like to get my refund back."
Cons: "Air conditioner was leaking ice and water the entire flight."
Pros: "Well treated"
Cons: "Delayed for two hours"
Cons: "The pilot was 2 hours late so i was really late arriving to my destination."
Pros: "Free Wi-Fi"
Pros: "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
Cons: "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"
Cons: "I’m a pretty big guy so this won’t apply for many other people . But the seats didn’t have much space . It was a very uncomfortable experience. I have taken many other flights and this one was one of the worst."
Pros: "crew was ok. entertainment ok"
Cons: "they always give us seats way back in the plane."
Cons: "Great flight!"
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Pros: "The free upgrade"
Pros: "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
Cons: "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Pros: "Flight was on time. Boarding, flight, deboarding were all fine. Service was fine."
Cons: "The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again."
Cons: "Late boarding and take off with no explanation."
Pros: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Cons: "The bathroom was smaller than my seat!"
Pros: "I arrived safely."
Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."
Pros: "The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings"
Cons: "Not even given a toothbrush or tee shirt to sleep in."
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "I got home"
Cons: "Seats were tiny as hell"
Pros: "Large jet, attentive crew, on time."
Pros: "Attendants very friendly and helpful. Greeted everyone with a smile and a pleasant voice. One woman was having a very hard time. She evidently was afraid to fly and wanted to get off the plane. The attendants were very kind to her, spent time with her and informed the pilot. The pilot made several comments using her name making sure she knew every time we were about to run into some turbulence. I thought that was very kind."
Cons: "Sometimes very hard to hear the instructions and the pilot when they are speaking. Snacks are very small quantity and often stale"
Pros: "Everything was so very nice. The seats were fantastic in First Class. So comfortable. The service & food were delightful. The only negative was the screaming infant. This is my second trip on Delta in First Class in the past three months. Both times the trip was ruined by crying babies. ☹️"
Cons: "The crying infant."
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "And arrived early, too.☺"
Pros: "every person who was not a delta employee, those people were kind and helpful."
Cons: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Cons: "One thing I didn't like is that this flight had three different numbers,. Aeromexico, Delta, and KLM. AND we didn't know which counter to go to to get our tickets ( it turned out Delta). There was not a single number to call to ask questions it get help....it turned out that JustFly was the contact, but we purchased through Kayak."
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Pros: "N A"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
Pros: "I lost the flight To hartford and I pay 4 the hotel"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "On time, quick flight, nice people."
Cons: "It was freezing cold."
Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"
Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."
Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."
Pros: "Everyone was very efficient and friendly."
Cons: "The microphone needs to be louder. It was very hard to hear."
Pros: "Boarding was smooth and fast. The crew was helpful with a wheelchair passenger, and get everybody else on board soon after. We depart the gate a couple of minutes early, and arrived almost half an hour early."
Cons: "The first class seat were not much more spacious than the comfort+ ones. Choice of snacks were limited as it was a short regional flight. No overhead or seat back entertainment, but you can stream from the media server through in flight wifi."
Pros: "This time the tea was nice and hot!"
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Cons: "Everything!! I wanna be compensated for this nonsense I went through!!"
Pros: "Excellent service"
Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."
Pros: "Delta gave out free snacks and then I got a flight for the next day."
Cons: "After being delayed over 5 hours and then being on the airplane the flight got cancelled."
Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."
Pros: "on time departure"
Cons: "airplane needed to be vacuumed"
Pros: "Very friendly and curtious crew made the flight very pleasant"
Pros: "They switched me to better seats"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "All flights were on time."
Cons: "In Atlanta when I changed planes the gates were to far from each other. In different terminals."
Pros: "We left from gate B7, which has been reconfigured so that passengers line up by zone. This prevented cramming the gate and spilling over into the hallway. It made the boarding process smooth and efficient. The agent didn't let people that snuck into an earlier zone board before their time."
Cons: "Once on board, you are packed in like sardines. While the seats are new, they are uncomfortable. There is hardly any leg room. I am 5'10" and my knees were hitting the seat in front of me."
Pros: "On time with a very pleasant crew."
Pros: "great stewardess"
Cons: "extremely cramped old plane with no wifi. Really folks?"
Pros: "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
Cons: "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"
Pros: "On time and no hassles."
Cons: "Uncomfortable old dirty aircraft."
Cons: "Flight delayed two hours."
Pros: "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
Cons: "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"
Cons: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."
Pros: "The 737 was excellent. Boeing still makes the best aircraft."
Cons: "Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad."
Cons: "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Pros: "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
Cons: "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."
Pros: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Plane was nice, seemed fairly new. There were two outlets for my row installed on the supports of the row of seats in front of us. Looked like it was made for plugs from a number of countries. Pretty nice feature. Headrests has an adjustable pillow that you could use to cradle your head for sleep. Didn’t use but seemed interesting."
Cons: "Seats too narrow. There weren’t especially narrow. In fact, I’m sure I’ve sat in narrower ones. This is just a feature of every economy seat I suppose, but it’s still a negative. O"
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "Nothing. I will never fly American again."
Cons: "Both flights delayed. Over six hours late."
Pros: "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
Cons: "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."
Cons: "Ground crew was inadequate and unorganized. Ground crew caused a late flight to be even later. Plane was overbooked and the ground crew was more interested in filling the flight than accommodating Advantage Member seating."
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."
Pros: "Relatively smooth flight"
Cons: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Pros: "The seats were more comfortable. You"
Cons: "The middle seat and the guy in front of me who decided to recline!!!"
Pros: "Bottom tier entertainment provided"
Cons: "Advertised wifi not functional. Limited TV access (1 8" tv for every 12-16 seats) poor programming random NBC clips and partial episodes) and terrible movie. No selection/plane tracker"
Cons: "Haven't taken it yet!"
Pros: "Crew, clean"
Cons: "Flight delayed as we were pushing back from the gate."
Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."
Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Cons: "So delayed that I was going to miss connection to talked my way onto a direct into New York"
Pros: "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Cons: "The delay"
Pros: "Quick flight."
Cons: "Crew was rude and illogical."
Pros: "Pleasant crew, on time leaving, early arrival, smooth takeoff and landing."
Cons: "Didn't use entertainment."
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Pros: "The crew seemed nice, and the seats themselves were basically comfortable. The option to check baggage at the gate was good, since it was a nearly full flight."
Cons: "The seating was completely cramped. Airlines need to decrease rows in order to provide actual legroom. The boarding process didn't seem very logical in terms of rows and seats. I don't believe there was any food, but that may be because it was a red-eye. The pilot thought Springfield was in CT, which was alarming to me."
Cons: "The delay"
Cons: "Everything, will never fly American Airlines again"
Pros: "The crew was courteous, friendly, and efficient"
Cons: "The flight was overbooked by ten, leaving the possibility of my reservation not being honored and missing the flight."
Pros: "Quick, efficient flight"
Cons: "Great airport"
Pros: "Made up some lost time because of a late start. But it was good that it was late or we wouldn't have made our flight."
Pros: "Everyone I interacted with was wonderful including the personnel at the terminal."
Pros: "The Crew"
Pros: "First time flying. Good overall experience"
Cons: "I missed my flight from Atlanta to charolette but made it in time for my connecting flight which was delayed but was not allowed to board had to wait for next connecting to Richmond. Home later than I wanted."
Cons: "Received call at 1:00 am cancelling my flight at 5:00 am which I had scheduled for weeks. Had to find another flight from Richmond, Virginia to Oklahoma City. Finally find a way with a four hour layover in Dallas."
Cons: "How about a sip of water atleast"
Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"
Pros: "Flight is a quick and easy one."
Cons: "It truly bothers me that during pre-board, United says, "if you have a disability you can board now." Who would want to be the person moving forward to board? Southwest says something to the affect of "if you have a pre-board and need a little extra time." Maybe they could change their verbiage to sound a bit more like we're in the 21st century."
Pros: "I liked the Dutch sweet breakfast waffle very much."
Pros: "Everyone was friendly, but touchdown was kind of brutal"
Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."
Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."
Cons: "Took a long time to get support when gate changed. Could not walk at the time due to skiing accident."
Pros: "Left on time. Arrived early."
Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."
Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"
Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."
Cons: "This was a connecting flight which I missed because of a giant delay on the first leg of my journey"
Pros: "On time flight. Great service from United crew."
Pros: "crew ok"
Cons: "two delays caused anguish no info on connecting flight on board plane couldn't access entertainment without additional software arrived ewr late would almost ;miss boarding after running from gate 82 to 114 to find the flight was late," waiting for a plane." could not get accurate departure info. (people were waiting to pick us up) arrived at bdl just before midnight two bad flights not good at all"
Pros: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Pros: "Quick flight time."
Cons: "The crew seemed so much less friendly on this flight, however they got the job done. I was scolded for having a carry on with me, although I did notice there was still a portion of overhead space that was unused. Also, no in-flight wifi service like the last flight was available it seemed. That was a bummer"
Cons: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."
Pros: "Staff were nice."
Cons: "They didn't even provide nuts!! No snacks at all after the long trip. There was a one hr delay at departure from NEWARK. And the seats were VERY UNCOMFORTABLE!!"
Cons: "Small plane, no TV for a long plane ride"
Pros: "Free entertainment"
Cons: "Uncomfortable seating and couldn't sleep"
Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."
Pros: "Free entertainment on your own devices"
Cons: "We left late, so even though I had rushed to catch my connection, we still sat in the plane for half an hour. Is it possible to build in more time between connecting flights? Which luckily was also late. Too bad people now have to pay for food."
Pros: "Crew on the plane was helpful and nice."
Cons: "Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled."
Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"
Cons: "Same as above, including late flight"
Pros: "Delays in both flights"
Pros: "Everything went smoothly"
Cons: "Uncomfortable seats"
Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."
Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"
Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."
Cons: "Flight delay"
Cons: "Had to wait to takeoff for approx 15 minutes due to maintenance preparing paperwork"
Pros: "No one sat next to me. Flight was early!"
Cons: "Unhealthy snack."
Pros: "Convenient, cheap, best route"
Cons: "Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer."
Pros: "easy transfer"
Cons: "had to transfer"
Cons: "Dulles International Airport on a beautiful June 3, 2016. Flight was from Dulles to Hartford and due to depart at 12:30 pm. 12:30 pm - Notified flight delayed an hour or so because they didn't have a flight attendant for the flight. 2:00 pm - Notified flight delayed because Flight Attendant was found but on way. 4:00 pm - Notified the Flight attendant would not be able to make it, but they were looking for another one. 6:00 pm - Notified a Flight Attendant was found and was on a plane that was inbound and would be landing any minute. Notified plane with Flight Attendant arrived at gate and they would be there any minute and we could begin boarding. 6:45 pm - Flight was CANCELLED!!!!! I could go on about how I was rebooked on an 11:00 pm flight on American Airlines out of Reagan, my checked bag was not returned to me and I was told it was on another plane United plane that would beat me to Hartford, they shuttled me to Reagan. I got to Hartford and my bag was not there......SURPRISE!! This was ridiculous and thank god I was traveling alone and had time. I felt bad for the families with small children who had to suffer through this stupidity."
Pros: "I didn't like anything ppl were rude."
Cons: "I didn't like that both my flight were delayed. One was"
Pros: "The flight crew were nice"
Cons: "The seats were uncomfortable. We were not able to choose a snack, I had no knowledge what was inside the snack package, did not like. Unfortunately, our flight was delay a few times due to storm at Houston, we experience lots of turbulence while flying, no fault of the pilot. I think you should install TV's to help passengers relief some flying stress."
Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"
Pros: "The entertainment on the app for movies is pretty cool but everything else sucks!!!"
Cons: "Never never never ontime. I can't trust your flights to get me where I need to go. 3 weeks in a row your 5:20pm out of Richmond, VA was late due to waiting on an aircraft. How can that be? You didn't fix the problem the first time? I won't be flying United unless something changes. You lost a customer for life"
Pros: "Blanket for lap"
Cons: "No service /selections. Paid for movie and fat child continually shut off TV w his fat arm on my armrest Boarding is very poor no assists as flight attendants virtually unattentive LAX dirty disgusting and no shops seating or restaurants No mvmt to allow stiff swollen legs all cramped in tiny seats. I pay bag fees while others get free checked bags at the gates. Many people are able to carry huge extra backpacks w no enforcement from staff Slows the whole trip down"
Pros: "So glad the flight left on time and we actually arrived early!!"
Cons: "'Snacks' were spicy and they should be aware not everyone likes spicy food"
Cons: "United's customer service (in the airport) is terrible."
Pros: "Everything was on time and good"
Cons: "Never took second flight it was canceled. I was very upset"
Cons: "They cancelled my flight into Hartford. I got stuck in Houston then they sent me to Boston. My car was at Bradley international on Boston so I had to wait a few hours when I landed at Logan before a rental car became available, which cost me an extra 200 dollars. I rented the car and drove to Hartford (2 hours) to drop the rental off and get my car. Needless to say I was exhausted for work on Tuesday after getting home at 3am and traveling all day. My original flight from Houston to Hartford was suppose to land at 8pm at Bradley airport. I had several people I was on the trip with who also flew into Hartford the same day with similar arrival times at bradley who were on different airlines. They either had small delays or no delays at all. Extremely inconvenient the trip home was. Although I am all for safety first I am not sure why other airlines still made the trip or simply delayed the flights. Doesn't make much sense since I usually fly United and always consider them the benchmark of air travel. Thanks. Torry Gajda"
Pros: "The flight was nice"
Cons: "I needed more leg room. I'm a big man I was in the middle seat."
Cons: "I've watch video's about the company and it was nothing like what I watched . Our flight was great the staff was great and i will be flying with you guys in August !!!"
Cons: "Seat was very uncomfortable. Felt like a bar in the middle of my back."
Pros: "direct flight"
Cons: "water should be free"
Pros: "New plane nice crew"
Cons: "Small tray tables"
Cons: "Had to go to gate to get seat assignment. Wait on line for long time . It took 3 computer terminals and 4 attendants to get seats because they said no one terminal could handle simple assignment. Hour delay as they sold final seats Paid for TSA fast lane There was none"
Pros: "The PILOT was one of the best...wish I knew his name. Take off and landing was so smooth"
Cons: "Flight attendant was nasty...should have gotten her name"
Cons: "No food, that is ok. But not even a cup of water is provided for free -- that is sad!"
Pros: "Awesome flight!! Seats a bit uncomfortable so gave 3 stars, food expensive not un usual seems the same on most flights where food isn't free. Overall awesome staff and flight!!"
Cons: "Good experience crew was great"
Pros: "Boarding went smooth"
Cons: "If you are over 5’10” don’t ever fly Spirit as the seats are exceptionally small. Surrounded by screeching babies the entire way kicking my seat the entire flight. Absolutely miserable"
Pros: "stewardess was pleasant"
Cons: "Plane was 4 hour delayed luggage cost very expensive it makes them no cheaper and probably more expensive than other airlines"
Pros: "Price was great! Plane arrived early. Check in went smoothly and great customer service. Crew was friendly and professional."
Cons: "The seats are small and uncomfortable but I was prepared for that and it was ok for a 3 hr flight. I would not fly Spirit for a longer flight b/c of the seats."
Pros: "clean plane"
Cons: "my carry on single bag was charge $55 because it was overstuffed by an inch. Rip off"
Cons: "Their r too pricy charge u too much for luggage the seat too they should have everything included one time payment"
Pros: "Flight itself was quick and well done...."
Cons: "App is terrible... they tell you it's cheaper to pay for carry on and check in bag ahead of time but the app would not allow you to do so. At the airport they charge you $10 new for each I think it's a scam...."
Pros: "Easy boarding, printing boarding passes,nice flight attendants, early arrival times, clean"
Cons: "The chairs don’t recline and very little leg room. Couldn’t go on a flight over 3 hours on spirit"
Pros: "Flights arrived early"
Pros: "On time departure"
Cons: "Golf travel bag was damaged (wheels gone and zippers ripped, soft shell with holes in it). How does this happen on a direct flight? The bag does not have to go very far..."
Pros: "The price"
Cons: "Seats are hard and uncomfortable"
Pros: "On time boarding and departure. Nice job by pilot."
Cons: "Loud. Talkative flight attendant and people she was speaking with."
Pros: "Simple, cheap, no complaints"
Pros: "This airline is no frills basic but the flight attendants are professionals"
Cons: "The seats suck very little padding and on a 3 hour non stop I was feeling it right where it counts"
Pros: "Nonstop flight"
Cons: "Fees associated with everything, minimal leg room"
Pros: "love the flight"
Cons: "no complaints from me this time"
Pros: "Trip was great boarding and crew staff"
Cons: "No entertainment"
Pros: "Crew was very nice!"
Cons: "Out of almost all alcohol and snack choices...really?"
Pros: "on time and smooth flight"
Cons: "whats not to like"
Pros: "Nice and surprisingly comfortable. It was my first time flying with Spirit and I wad a little apprehensive but they were very professional and everything went smoothly. Crew was entertaining. We even arrived early!! Sweet!"
Cons: "No frills. Paying extra for carry on and printing a boarding pass is outrageous. On the other hand it made me travel light. No crew at any spirit gate if it wasn't boarding. I wanted to ask someone a question about a friend who was coming on another flight and couldn't find anyone."
Pros: "crew was friendly... the price i paid was reasonable"
Cons: "it was SO COLD on the airplane! i had goosebumps the entire trip! the seats are a little small - and quite frankly i am NOT a big person"
Pros: "No delays"
Cons: "Seats no cushion"
Pros: "Fast boarding and upgrade to the front seats"
Cons: "One of stewardess had poor customer service skills as she yelled at me to get off the phone instead of kindly saying that phones should be put away now. We were still at the gate ."
Pros: "On time and everything went smoothly. :-)"
Pros: "Attendants we're great."
Cons: "Should not charge for coffee, tea or water."
Cons: "Spirit Airline employees did not inform us that there was an option for a gate pass to take my 82 year old mother through security. When i mentioned this to a ticket agent, she told me that is only offered for young children travellong alone. What the HECK is the difference for the elderly? Also, there was another elderly passenger on same flight whose daughter had said pass. They need to get their perspective straight where elderly travellers are concerned."
Cons: "Can use some improvements."
Pros: "Friendly (and funny) staff and flight attendants. On time. Comfortable."
Pros: "Wouldn't do it again. Uncomfortable seats and they kill you on bags."
Cons: "See above please. I fares are bait and switch."
Pros: "Energetic flight crew"
Cons: "You pay an additional fee for EVERYTHING!! You may think your tickets are cheap but if you add the price of a $50 carryon, $5 if you want a drink, additional fees if you want to choose your seat (such as being next to your children or spouse) it really ends up being the same if not more than other airlines... plus you're sitting in the worlds skinniest seats"
Pros: "Easy boarding"
Cons: "Very uncomfortable. They should tilt a little. By the time we arrived my back was my killing me. All the little charges. Don't like paying for carry on luggage."
Cons: "I have traveled on several different airlines in my lifetime and wanted to give your airline a chance. Although your ticket prices are lower than most, I do like to travel with a piece of luggage or at the very least a reasonable sized carry on. The fees to have a checked bag are ridiculous and the measurements required for carry on are substandard! The seat sizes are less than roomy and please know I am by most standards an average sized person weighing in at approximately 150lbs. The tray tables are extremely small and couldn't imagine having to actually put food or drinks upon them. Which leads me to your food and drink pricing, let's just say you don't even wear a mask when you rob your passangers! I would rather be thirsty and hungry than to pay the absurd amount of money you ask for. The crew, not real friendly doing the bare minimum of what is required. The captains on each end were more interested in talking on their cell phones than by greeting passangers. It goes a long way with passangers when you feel confident or at the very least acknowledged by the crew. There was no entertainment offered on my flights, which is fine as I can surely entertainment myself for 2 + hours. Their website is less than user friendly. Having to set up separate accounts for myself and family is time consuming and completely unnecessary! When there was an issue with the tickets it was very difficult to get any real help from customer service. The 'hidden' fees with Spirit are absolutely crazy! No money saved! I was so disappointed in my experiences with Spirit Airline. I couldn't in good faith recommend them to familyand friends ."
Pros: "Spirit Experience Everything on this trip ran smoothly. Employees and staff were friendly and helpful. Plane was clean. Flight was on time, as scheduled!"
Cons: "I was unaware, when I booked the flight, that choosing a seat would cost extra."
Pros: "Flight attendants"
Cons: "No complaints for the cost- you get what you get and you don't get upset! Service with a smile!"
Pros: "Good service, no thrills."
Cons: "The price for one small bag $52 x 2 = $104 and the waiting in line to handle and pay for the bag! It's an eye opener to find this where the other airlines charge it upfront.with the ticket, saves waiting & paying & handling the bag. No more SPIRIT for me!"
Pros: "Spirit between Hartford and Myrtle Beach is not only the least expensive flight, but the only direct flight available. Know that you need to plan ahead with luggage and 2nd carry-ons (not inexpensive add on fees) to get the most value. It's only a 90 minute flight - don't need food or entertainment."
Pros: "It is not a discount airlines if they charge you for everything!! By the time your done you could have paid a full fare and at least had pleasant service. Flight was delayed. Got an email but when arrived at airport it was listed as on time. Ran to get to gate to find out it was delay. Essentially no staff."
Cons: "Will not fly Spirit again if I can avoid it."
Pros: "On time great service and the pilot did an outstanding job."
Cons: "No issues with this trip it would be nice if my Pre TSA number showed instead of making me go to the counter and get new boarding pass every trip"
Pros: "Courteous, smiling flight crew--professionals--were aboard the plane, well-versed in their jobs and prepared for every eventuality."
Cons: "It was not Spirit's fault that the flight was delayed for two hours--that was due to weather--but there were no updates and when the clerk got on the intercom she was very soft-spoken and hard to hear. In order to effective deal with flight delays, one needs to have consistent updates, so that one can inform friends and family and arrange for rides from the airport that don't have to wait forever for the palne's arrival. It is difficult to be over six feel with long legs; leg room is nonexistent,, and non-reclining sits are difficult. Although I would never pretend that this was at all the fault of anyone at the airline. I was seated next to a woman who was very large--at least 400#, and quite broad-shouldered--and she took up half my seat. My back still aches, I couldn't lean back or straighten out or get comfortable in my seat because of her size. It made for a painful, difficult flight."
Cons: "We had a note do on each way me but all was good"
Cons: "Delayed on a 2 hour flight"