Find cheap flights from Richmond to Missouri from $82
Round-trip
1 adult
Economy
Sat 4/29
Sat 5/6
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Best round-trip prices found by our users on KAYAK in the last 72 hours
1 stop from $194
2+ stops from $187
1 stop from $427
2+ stops from $278
Good to know
Low season | February |
|---|---|
High season | February |
Cheapest flight | $82 |
Average price round-trip | $3,008 |
Good deal round-trip | $289 |
Good deal one-way | $136 |
Best time to beat the crowds with an average 2% drop in price.
Most popular time to fly with an average 2% increase in price.
Flight from Richmond to Kansas City
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Missouri
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be June and July. The cheapest month to fly to Missouri is January.
- Morning departure is around 18% more expensive than an evening flight, on average*.
FAQs - booking Missouri flights
Top 5 airlines serving Richmond Byrd Intl to Missouri
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29333 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Pros: "The concourse, gate and plane cleanliness was great! It should have always been this way. Not being packed like sardines was even better."
Cons: "Atlanta concourse wasn't nearly as clean as MSP or Richmond."
Pros: "The concourse, gate and plane cleanliness was great! It should have always been this way. Not being packed like sardines was even better."
Cons: "Atlanta concourse wasn't nearly as clean as MSP or Richmond."
Cons: "Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!"
Cons: "Nothing"
Pros: "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
Cons: "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Cons: "Great flight!"
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Pros: "The free upgrade"
Pros: "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
Cons: "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."
Pros: "Nothing"
Pros: "I did get home eventually"
Cons: "Flight was delayed. Seats are cramped."
Pros: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Cons: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Cons: "Late boarding and take off with no explanation."
Pros: "I arrived safely."
Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."
Pros: "The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings"
Cons: "Not even given a toothbrush or tee shirt to sleep in."
Pros: "Snack"
Cons: "I was delayed over 2 hours"
Pros: "I got home"
Cons: "Seats were tiny as hell"
Pros: "I love the in-flight movies!"
Cons: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."
Pros: "Large jet, attentive crew, on time."
Pros: "Attendants very friendly and helpful. Greeted everyone with a smile and a pleasant voice. One woman was having a very hard time. She evidently was afraid to fly and wanted to get off the plane. The attendants were very kind to her, spent time with her and informed the pilot. The pilot made several comments using her name making sure she knew every time we were about to run into some turbulence. I thought that was very kind."
Cons: "Sometimes very hard to hear the instructions and the pilot when they are speaking. Snacks are very small quantity and often stale"
Pros: "Good choice of video programs."
Cons: "The flight attendant took 25 minutes to appear, and had enough time for one round of service. First class, at least you should get two drinks. Fly basic economy, there just isn’t any reason to fly first class."
Cons: "Direct flight, on time arrival"
Pros: "Everything was so very nice. The seats were fantastic in First Class. So comfortable. The service & food were delightful. The only negative was the screaming infant. This is my second trip on Delta in First Class in the past three months. Both times the trip was ruined by crying babies. ☹️"
Cons: "The crying infant."
Pros: "And arrived early, too.☺"
Pros: "i fell asleep until we arrive to STL."
Pros: "N A"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
Pros: "On time, quick flight, nice people."
Cons: "It was freezing cold."
Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."
Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."
Pros: "Everyone was very efficient and friendly."
Cons: "The microphone needs to be louder. It was very hard to hear."
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Pros: "Boarding was smooth and fast. The crew was helpful with a wheelchair passenger, and get everybody else on board soon after. We depart the gate a couple of minutes early, and arrived almost half an hour early."
Cons: "The first class seat were not much more spacious than the comfort+ ones. Choice of snacks were limited as it was a short regional flight. No overhead or seat back entertainment, but you can stream from the media server through in flight wifi."
Pros: "Did not eat or use entertainment."
Pros: "Excellent service"
Pros: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."
Pros: "Excellent flight. Nice new aircraft."
Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Pros: "On time, nice crew."
Pros: "on time departure"
Cons: "airplane needed to be vacuumed"
Pros: "Very friendly and curtious crew made the flight very pleasant"
Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"
Cons: "The flight was very bumpy and didn't have the option to watch a movie."
Pros: "The cookies!!!"
Cons: "To cold on plane"
Pros: "They switched me to better seats"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "All flights were on time."
Cons: "In Atlanta when I changed planes the gates were to far from each other. In different terminals."
Pros: "Although not the crew or airline's fault at all, we had to sit and wait for the Vice President to leave the airport, which delayed the whole airport, really messed up my plans in St. Louis. Very friendly staff, and the captain kept us very well informed of the whole situation. Besides running out of choices to drink (they were down to water with no ice by the time they got to us) it was an ok flight."
Pros: "Nothing"
Cons: "The flight had more people on a smaller plane. Made no sense"
Pros: "If I could choose my seat"
Pros: "Comfy seat, nice crew"
Pros: "Crew was friendly and nice."
Pros: "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
Cons: "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."
Cons: "Certain crew members could've been a bit more approachable and friendly."
Cons: "Delayed three hours with no communication or compensation. Poor customer service"
Pros: "as expected"
Cons: "Person in front of me had seat reclined from take off to landing. Nobody checked. Nobody told him it had to be upright during takeoff and landing. I believe that is a safety issue. Isn’t that why the flight attendants are there?"
Pros: "The boarding process was quick, seats were comfy, staff was very nice."
Pros: "Crew friendly and accommodating, even on short flight"
Cons: "Good - no complaints."
Pros: "Service was good"
Cons: "Nothing"
Pros: "Flight attendant gave me a free beer!"
Pros: "Old aircraft, ok flight, on time"
Pros: "Friendly and attentive crew. On time."
Cons: "Flight was delayed and I missed my connecting flight."
Cons: "First flight delayed 45 min, then cancelled. 2nd flight 3 hrs later."
Pros: "On time and no hassles."
Cons: "Uncomfortable old dirty aircraft."
Pros: "Flight was pleasant and all the crew members were courteous."
Pros: "Great pilot. Outstanding control over the plane. Arrived an hour and a half before originally forecasted three days prior."
Pros: "Flight crew very friendly."
Cons: "Everything was as expected. 1 star on entertainment as there was none. Would have liked to have been able to get 3 seats together without extra charges."
Pros: "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
Cons: "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."
Cons: "It was nice. And boarding was good too."
Cons: "the fly got delayed for more than 3 hours."
Cons: "There was just an announcement that the refreshments will be served shortly but there were no refreshments. Take off and landing was horrible. Flight was shaking way more than usual."
Pros: "Nothing. I will never fly American again."
Cons: "Both flights delayed. Over six hours late."
Pros: "It was easy to travel"
Pros: "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
Cons: "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."
Pros: "The middle seat was empty I had an aisle seat. That was wonderful."
Cons: "No wifi screens for books or movies but I had my iPhone."
Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."
Pros: "Why would a jet this size wobble all the way across the Atlantic! The pretzels were even stale, and they served a "pizza" that was a stale mini loaf with sauce and a little mozzarella. People were starving when breakfast was served. The thermostat fluctuated from horribly hot to freeing - for 14 hrs. The crew slammed things down on table trays, grumped, were giving harsh orders to patrons rather than gently directing them. These ladies do not enjoy their job. I am done with Delta. We were also an hour late taking off due to a door on a cargo hold not closing. I was embarrassed that our Aussie friends experienced this as their first American flight."
Cons: "Food, attitude of flight attendants, comfort of cabin. Pilot took charge of thermostat issue and kept us informed in a friendly manner regarding the status of our take off and flight progress."
Pros: "On time"
Cons: "Boarding numbers"
Cons: "Seemed to be an unnecessary delay in departing a half hour late"
Cons: "Forced to check my carry on. Took 30min for the bags to come out on the carousel. Which is why i never check my bag."
Pros: "Speedy boarding"
Cons: "Unmotivated crew, uncomfortable seats."
Pros: "very friendly staff"
Pros: "Nothing to expect from Domestic fight."
Pros: "Plane was ancient"
Pros: "Good"
Pros: "Entertainment, 110 plugins for devices, internet."
Cons: "only free meal option was cinnamon cookies."
Pros: "The ginger ale."
Cons: "This was my return trip with more delays due to maintenance issues of the aircraft. 10/17/16 flight 1585 was the outgoing flight delayed five hours on my departing trip. I waited at the baggage carousel 15 minutes for my bag after over an hour delay due to switching aircrafts. With a flight arriving this late in the evening with the low volume of bags checked (due to checked luggage charges), this should not be the case. Five minutes to gulp down ginger ale."
Pros: "All flights were on time Greatly enjoyed the trip"
Pros: "On time, arrived early."
Cons: "Seats too close in front of you."
Cons: "Again out of snacks and she skipped our row for drinks. Again small issues but what else are they doing?"
Pros: "Flight was on time. Plane was clean. Staff very professional."
Pros: "Crew, clean"
Cons: "Flight delayed as we were pushing back from the gate."
Pros: "It took off on time and life was good."
Cons: "The Flight Attendant never gave me back my credit card."
Cons: "3 hour delay...and no voucher for the delay"
Pros: "Quick flight."
Cons: "Crew was rude and illogical."
Pros: "Flight was fine, crew was professional and thoughtful."
Cons: "Crew seemed a bit out if sync....but only at first. Later, great."
Cons: "Communication with the customers"
Pros: "Flight was on time"
Cons: "Give complimentary water"
Cons: "Bag fees are a little high"
Pros: "the non-stop flight works very well. lay overs are never welcomed, but tolerated because they need to be"
Cons: "hard to think of anything"
Pros: "Crew was friendly and accommodating."
Cons: "?"
Pros: "Nothing really"
Cons: "Depart on time Not Loose my luggage Track all luggage every step of the way instead of crisis management only when a lost luggage claim is filed"
Cons: "If you dont have TSA precheck....get it...lifesaver"
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Cons: "Amazing flioght and service."
Pros: "Plane was comfortable, crew was fine, but"
Cons: "Three hour delay? Unacceptable. Not entirely the airline’s fault, but still..3 hours. Not good."
Pros: "Quick direct flight that wasn't packed"
Cons: "The woman that checked my bag kept calling me "sir" and after I corrected her a second time she rolled her eyes and said "oh, I don't even look up" I am not a man. For Pete's sake pay attention."
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Pros: "Nice pilot and crew."
Cons: "The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits..."
Pros: "Efficient, direct flight, outstanding price, quick boarding, left late but arrived on time"
Cons: "Nothing. I did not try food or entertainment on this flight."
Pros: "The staff was great"
Cons: "Seats were way to small for tall people with long legs..........."
Pros: "Timing and ease of travel"
Cons: "Nothing"
Pros: "Arrived ahead of schedule."
Cons: "Airbus seats are as uncomfortable as school bus seats."
Cons: "The seats were a bit cramped but I suppose most are these days"
Cons: "Long delays"
Pros: "nothing"
Cons: "flight delayed 3 times didn’t leave until 11pm 3 hours late last delay because pilot was late. didn’t get home until 3am."
Cons: "Seats are hard"
Pros: "Great flight. Great staff."
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Cons: "The beer"
Pros: "The entire crew we're so accommodating and Robin was hilarious, made the hassle of traveling enjoyable and entertaining."
Cons: "Nothing all was great!"
Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"
Pros: "Cost"
Cons: "Left late"
Pros: "Plane, staff, made best of bad situation. Seats are only OKAY to Good, but NO airlines are really comfortable so by comparison they were good"
Cons: "The delay - this time not due to the airlines, so thus the good review."
Cons: "I understand that Allegiant has a pricing structure to implement, but forcing passengers to keep personal items between their feet when most of the overhead compartments were empty was just insulting and ridiculous - not to mention dangerous. In the event of extreme turbulence (or worse), all those personal items would be flying around the cabin."
Pros: "Cheap."
Cons: "Both departing and return flights were delayed by just over 5 hours."
Cons: "Allegiant needs to put more than just school bus seats in their aircraft."
Pros: "Flight went smooth"
Cons: "I checked into my flight with luggage to check in. The lady behind the counter said I could not check my luggage that the only way for it to get on the plane was to take it through the TSA checkpoint. They confiscated everything in my bag that was over 3oz which was quite a bit of stuff hence the reason why I was trying to check it in. I will not be flying Allegiant air again."
Pros: "The original booking price was great."
Cons: "All of the additional charges for the flight may make other airlines cheaper. You even have to pay extra if you pick a seat before you check in at the airport. If you don't print your ticket online or save it to your phone, you have to pay extra for that too! Overall, the worst part about the flight was that the seats are actually very uncomfortable. I'm not sure if this flight was now worth the original case posted."
Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"
Pros: "The price for the flight and the direct flight make it worthwhile."
Cons: "Boarding process was completely chaotic; they had two lines, one for people with paper boarding passes and one for those with electronic passes, but they just let everyone line up all at once which was way too crazy. It needs to be better organized."
Pros: "The price."
Cons: "The customer service. The plane breaking down and causing a 2 hour delay. The lack of compassion from the flight crew. The fact that the seats don't recline. The fact that our baggage was $222 one way."
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Cons: "Having to pay for drinks. But, I didn't even not mind it that much. I'd much rather a cheaper flight"
Pros: "Flight attendants were very kind."
Pros: "Nothing about it at all"
Cons: "I didn't like the turbalance on the plane I didn't like the service check in line Need more people helping in the airport"
Pros: "pleasant flight got there and back safely"
Pros: "friendly crew clean plane, speedy service"
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."
Pros: "The ease of booking and picking seats were great. I also like checking in via the app."
Cons: "don't mind paying for snacks, that's totally fine. In fact, the prices weren't extravagant, so that was totally acceptable. I don't REALLY even mind paying the baggage fee for a carry on as long as the rules are enforced, but there were people who were BLATANTLY over the size limit who hadn't paid, which seems unfair when I paid $36. The reason I know they didn't pay??? They were MY traveling companions. I can only imagine if they did it, then many other people did it as well. So the money is no big deal when the flight is so inexpensive, but the baggage policy needs to be kept fair. I could barely fit the bag I paid for to be in the overhead storage, b/c backpacks, jackets, and purses were crowding the bin."
Pros: "Crew was friendly and did their best under difficult circumstances."
Cons: "Takeoff was delayed by 2 hours. When we arrived in Rapid City, we were stuck in the taxiway for more than half an hour before we could get to our gate."
Pros: "No issues. Responsive flight attendants, on time"
Cons: "$5 to print my boarding pass at airport. and using online tools to print was not intuitive Seats that don't recline."
Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."
Pros: "Very pleasant crew and accommodating"
Pros: "Very pleasant and accommodating."
Cons: "Was late"
Cons: "Flight departure could have been on time"
Pros: "The crew WAS amazing. The seating was a little tight, but ok."
Cons: "For a flight over two hours, a snack would have been nice."
Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"
Cons: "Seats are very small, could be bigger and more comfortable"
Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"
Cons: "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."
Cons: "Small seats but part of traveling.."
Cons: "delayed. missed my connector and had to rebook to a later flight"
Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."
Pros: "nothing"
Cons: "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."
Pros: "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
Cons: "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."
Pros: "Boarding was seamless"
Cons: "Planes were older and tight."
Cons: "The flight was delayed for 2 hours... One of my bags was on another plane had to find the bag at 1:00 am ... No Fun"
Cons: "2 hour delay"
Cons: "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"
Pros: "nothing"
Cons: "United horrible customer service"
Cons: "Attendant was not friendly"
Pros: "Comfortable seat, nice crew."
Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."
Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."
Pros: "The crew was very professional."
Cons: "Nothing, good flight and no problems."
Pros: "We were early getting into the Springs."
Cons: "Nothing"
Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"
Pros: "On time and nice attendants"
Cons: "No snacks!"
Pros: "Flight was re booked and we got seats on the next flight"
Cons: "Flight was delayed and the plane was waved off from the runway when it landed in EWR"
Pros: "Nothing"
Cons: "Being stuck in plane on tarmac was horrifying. Knowing I was going to miss my connection and that I couldn't do anything was awful. May never use United Airlines again."
Pros: "Free directv because of the delays"
Cons: "Flight delayed an hour and a half"
Pros: "I liked the staff on the DELTA flight I was transferred onto."
Cons: "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"
Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."
Cons: "They lost my bag"
Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."
Pros: "Staff and easy boarding"
Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"
Cons: "We arrived early and then sat on tarmac for so long we were technically late.."
Pros: "The crew was helpful! Boarding went well."
Cons: "The fact that my husband was seated 18 rows behind us."
Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."
Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"
Cons: "We sat on the tarmack for three hours and when finally got to springfield, my luggage was not there."
Cons: "Whers my bag!?!?!"
Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."
Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."
Cons: "This flight was cancelled, so I can't say how the flight was. However, I can say that in my 20 years of travel, this was by far the worst, most stressful experience I have ever had. I was placed on 2 other flights with 2 other airlines and wasn't notified until AFTER I was already checking in with another airline (this is also after calling the airlines regarding the cancellation, several hours before heading to the airport). Worst experience. Do not recommend."
Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"
Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."
Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"
Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."
Pros: "Convenient, cheap, best route"
Cons: "Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer."
Cons: "They board quickly but keep you waiting for too long to take off. No updates by the flight crew when there's a delay."
Cons: "Not one single thing."
Cons: "The delays, the flight as a whole, and the airline NOT losing my bags!"
Pros: "The boarding"
Cons: "I realize it’s an economy airlines, but to have to pay to get water seems a little extreme."
Pros: "Simple plane"
Cons: "Could have been on time. Missed connection. Spirit blamed weather and rebooked me next day 24 hours later. No meals or hotel took 3 hours to learn that I was on my own. Don't use Spirit not worth it."
Pros: "Yes was really nice"
Pros: "Nice crew. On time departure."
Cons: "Seats a little more comfortable."
Pros: "Price was good. No frills as no tv or food...not even peanuts. Plane left and landed on time. Free personal bag size was good."
Cons: "All was as I expected so no complaints."
Cons: "Not sure how to solve it, but trapped in window seat while row people slept"
Pros: "Customer service was good and no delays"
Cons: "Nothing that I can’t think of."
Pros: "Clean new plane"
Cons: "Not much legroom."
Pros: "Crew was friendly and efficient. We had a weather delay from thunderstorms and the pilot kept us appraised of updated departure time."
Cons: "Had to pay $30 extra for my 5 lbs of souvenirs that put my bag over 40 lbs."
Cons: "The seats left much to be desired. No room to move or get comfortable."
Pros: "Nothing"
Cons: "Old seats - no recliner seats"
Pros: "Flight crew was great"
Pros: "The price initially was a good price for direct flight."
Cons: "I think the charge for carry on is rediculous, customer service was not impressive as well as friendliness."
Pros: "Semi relaxed environment"
Cons: "Very late. Dirty when getting on board, crew members weren’t most friendly and WHY KEEP THE LIGHTS ON the entire trip. So uncomfortable yikes."
Pros: "New plane nice crew"
Cons: "Small tray tables"
Pros: "If you don't want to pay $100 for a bag of peanuts then this is the airline for you. You can buy nuts in the air if you really wanted to."
Cons: "Lack of WiFi."
Pros: "Nothing"
Cons: "Spirit sucks"
Pros: "the price of the ticket was low and the company gave a $50 voucher for enduring a 2.5 hour delay in the middle of the night"
Cons: "the seats are so small and they do not recline; it seems unsafe when people are sleeping with their heads propped on the chair in front of them; there was only one working bathroom on the plane"
Pros: "When getting our tickets at the airline, we had a lady help us who was super friendly and made it a piece of cake! We haven't flown in such a long time. It was relieving. Security and bag check was a lot easier and smoother than I thought it would be. Also helped that we were early. Staff was very friendly."
Cons: "When getting off the plane it was a struggle. Row by row getting off would have been easier. But getting on was no problem at all."
Pros: "It was a direct filght with a smooth landing."
Cons: "Absolutely everything else. Seats are horribly uncomfortable. 40lb weight limit for checked bags instad of 50 makes a HUGE difference. & paying extra for seats youve already thought u had purchased is ludacris! I'll NEVER fly SPIRIT AIRLINES AGAIN!!!!"
Pros: "The original ticket price was ok but it was barely a positive."
Cons: "The original "cheap" ticket became meaningless when I had to pay 120$ for my bags. Plus pay for water on the flight? The seats don't decline. It is the most uncomfortable airline I've ever flown, and will hopefully never have to fly with spirit air again. The ticket price isn't even that cheap."
Pros: "Spirit's strategy seems to be stripping down to the bare essentials, and you can see it in the plane interior. The seats are hyper-thin shells, no screens, nothing fancy. But I was actually pleasantly surprised by the seat and space; it didn't feel claustrophobic as I worried it would. It was spartan but adequate."
Cons: "Spirit nickels and dimes you on EVERYTHING. Maybe that makes for a slightly cheaper ticket, but it also makes for a lot of unpleasant surprises. Sorry, your carry-on will cost you $60. Want a glass of water? You'll need to pay for that."
Pros: "We got 1st class sears... don't ask me why. We could not pick our sear assignment in advance... so we figured when we got go the airport we'd take whatever we got."
Cons: "DTW.. walk from the Spirit Airlines kiosks to all the way to the other end because we were TSA preapproved. Then back again to catch the flight."
Pros: "I wish I had known that they charge BOTH for carrying on AND for checking a bag. I probably would have spent more money to fly a different airline in more comfort. I wish Kayak had made that a little clearer."
Pros: "The plane seemed clean and the people very nice."
Cons: "Once I accepted the idea it was only a backpack size personal belongings which I had and no free snacks which I didn't need. I was fine. I liked the direct flight."
Pros: "That we took off and landed."
Cons: "I had to pay $58 for a CARRY-ON bag and then join the "$9 Club" to then spend something like $49 for the same bag to come home. The flight attendant laughingly said "The only two things that are free on this flight are the bathroom and the trash collection." On my flight back from Chicago, I ordered a double, neat Buffalo Trace to celebrate the fact that I'll never fly Spirit again. At least they have their humor showing right in their slogan: "Less money. More go." Yep, less money for me, and now much less go."
Pros: "Friendly Crew"
Cons: "Flight delay and they did not announce the gates for connecting flights"
Pros: "Flight time was decent"
Cons: "Beware.. they charge for carry on! Only allowed one free personal item. No food. No complimentary drink. Attendants appeared unprepared and inexperienced. Seats were uncomfortable. Will never fly spirit again."
Cons: "The seats were very small and so uncomfortable! I've never been so squished on a flight. Also, the crew was very rude and giving attitude to everyone, even for the simplest of questions. The flight was delayed for 3 hours and then we had to taxi around for almost another hour."
Pros: "Direct flight"
Cons: "The 40 pound weight limit on checked baggage is both surprising and infuriating. Then the 30 dollar additional fee is completely asinine if you are between 40 and 50 pounds on that checked bag. Also your fee for a carry-on bag is completely ridiculous. I ended up transferring weight from my checked bag to my backpack to avoid the 30 dollar additional fee. The result was that the airplane weighed the exact same as before I transferred weight, and Spirit airlines angered their customer. I was courteous to all the staff but I would rather pay more for a flight, have better customer service, better baggage policies, and avoid all the nickle and dime charges that Spirit employs. I think I just took my first and last flight on Spirit. Good luck to you!"
Pros: "Nothing, actually."
Cons: "The crew was rude and ineffectual."
Cons: "5 hour delay, Spirt doesn't give out refreshments, average service, charge for carry on"
Cons: "The flight was cancelled for no reason and check in was next to impossible. It was crowded in the waiting area and the people working the counter were less than accommodating when we tried to get a refund."
Pros: "The flight landed early which is great. The staff was friendly, and a flight attendant did the safety brief to the tune of "Leavinf on a Jet Plane" by Peter Paul and Mary."
Cons: "Spirit Airlines really should have an app!!! Everything would go much smoother if they had an app, and I think I'd probably be more loyal to Spirit if they make the ticket buying/ saving them in passbook smoother and easier."
Pros: "The crew was fun and light hearted"
Cons: "I should've read all the fine print about the fees. While it may seem like you're getting a great price is really not by the time you pay for everything from baggage fees there and back plus seats together there and back. Seats were uncomfortable and didn't recline. Not impressed"
Cons: "No free water and the plane was fairly disgusting and they charge for absolutely everything which, in the end, doesn't actually make the flight cheaper for most, I'm guessing. That wasn't the worst of it, however. They forgot to email the passengers the night before to let them know that my flight which was already delayed about two hours required passengers to still get there before 10:30 PM or they would not be able to print a boarding pass. The employee in the office of Laguardia, where I was advised to go, was rude and incompetant, refusing to print a boarding pass for a flight that did not leave for another hour and a half, anyway. Finally, they gave us tickets for the next flight, but it was the next day--over 12 hours later than my original flight. I had to miss work because of this. I was advised originally by the employee at the desk downstairs to call the phone number on the back of the useless kiosk "boarding pass" and, this sent me through over an hour of back and forth between the incompetent phone employees and the incompetent desk worker. The desk worker kept making excuses, saying "TSA is closed anyway," although, when I went up the stairs to TSA, they advised me that they were not closed and just needed the woman at the office to print a boarding pass, which apparently they do all the time. Overall, a terrible experience both ways with a disgusting plane and a majority of useless and rude airport employees. They really do mean it when they say "below average leg room," too. Ended up paying what I would have paid in the end for a much better flight. Never take Spirit Airlines."
Cons: "They don't give us anything even though water"
Pros: "Airline was overpriced, plane was an embarrassment. I've been on jump planes and cargo planes that were more comfortable. The crew was extremely rude. They lied to the entire plane and treated everyone on board the extreme disrespect. I will do everything in my power never to fly spirit again"
Cons: "Spirit cancelled with little notice and offered no other flight options for 48+ hours. I lost over $100 switching to another airline at the last minute."
Pros: "Nothimg"
Cons: "Missed my flight because their machine couldn't print out my boarding pass, bit it did manage to charge me for my carry on, and I had to go to full service which was out of the lanes. They also had a bag drop lime that was 400 feet long and a passport check lime, because their machines were broken, that was equal in length o the full service. All the lines were chaos. I bought. Ticket from Delta within 1.5 hours of the flight and got home great."
Pros: "Nothing"
Cons: "Everything"
Cons: "Their web-site is horrible! Tried multiple times to get my bags pre-checked and seat selected. Never worked. Refused two different credit cards that worked fine at the airport. But at that point I was charged extra due to the delay and needing to have things handled by a counter person. Also had trouble getting my boarding pass printed. The web site kept circling back to the same "Print your boarding pass" page. Tried calling customer service. Was routed through a maze of choices that never offered talking to an actual person. Finally found a way to trick the system and couldn't understand the accent. Will never fly Spirit again if there is any other choice. Hassles are not worth the potential cost savings."
Cons: "At least a coffee /water/ and a cool drink could have been provided. The yellow/black color seen in booking/check-in process sends CREEPS and CHEAPS, while the price is not at all cheaper than other air lines."
Pros: "The initial price for the roundtrip flight was hard to beat."
Cons: "If you would like to bring anything with you on the flight it'll cost at least 50 percent more. More than an hour and a half delay. I received updates regarding the delay on my phone prior to arriving at the airport, and when I arrived at the gate the time wasn't updated."
Cons: "getting stranded in ft lauderdal/Hollywood airport for over 12 hours"
Pros: "They provided me with a free beverage to compensate making us split up."
Cons: "plane was delayed, and did not announce delay until after original departure time. Someone was sitting in our seat and the flight attendant encouraged my wife and i to split up. My wife ordered a wine and the bottle had a piece of gum stuck to the bottom of it."
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