Pros: "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
Cons: "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Cons: "Very late and boarded too long before leaving the gate."
Pros: "Quick boarding, extra space to put things in front of you"
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Pros: "I arrived safely."
Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."
Pros: "We left and arrived early. Smooth flight overall just a great experience"
Cons: "We couldn’t have peanuts. Not really a negative but"
Crew was inconsistent in instructions in advising passengers about seat backs during take off. Perfunctory announcements except from cabin.
The experience with Breeze was really great. The app makes managing flights easy. You can check in on there 24 hours in advance, and your boarding pass is there, too. The flight crew and the staff at both our airports were wonderful. Snacks and drinks were reasonably priced. The seats were very comfortable, they even had adjustable headrests on every seat. The only downside is not having entertainment or Wi-Fi available onboard.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.
Pros: "Quick easy flight. Friendly staff and fast check in."
Cons: "Charges for everything. Couldn't even get a coke in flight."
Pros: "Flying Spirit meant no reclining seats, meaning no one was making me uncomfortable! Flight crew and gate attendants were wonderful, helpful, and friendly!"
Pros: "The ticket price was amazing. It made the negatives acceptable. Friendly but scarce attendants. Although there was no electronic boarding pass for my phone, the printed one did contain useful information."
Cons: "I was unable to find out how the $9 Club could save on baggage fees. No answer from online help. I thought baggage fee would be in line with American. But NO it was twice as expensive. Next time I will wear camping clothes and pack everything in my personal carry on. Web site is difficult to navigate."
Pros: "I like that we eventually arrived at our destination."
Cons: "Gate 17 at IAH smells of what I assume can only be urine. The carpet is sticky and filthy. The gate organization is chaotic and frustrating. Low cost should not equate to what is being offered at Spirit. No pride seen by employees. Book with someone else."
Pros: "I got to my destination without crashing and it was fairly inexpensive."
Cons: "They don’t even offer water for free. The seats were so cramped and I’m not even tall."
Pros: "Price ok"
Cons: "Prices competitive BUT once you start adding baggage fees (and realize limit is 40 pounds versus 50 like most other carriers and have to pay extra), seat selection charges, pay for water or soft drinks, maybe not so much cheaper after all . Long flight and no movies, seats do not recline, so not so comfortable. We boarded late. Disruptive and loud children and people trying to sleep but crew did nothing."
Cons: "Canceled at the last minute due to weather but I was able to get on another flight so apparently it had nothing to do with the weather."
Pros: "terminal, check in easy, cost, decent seats, parking close by"
Cons: "i was cold from 60's weather in atlantic city i asked for a blanket and was told they did not carry them, paying for coffee and water"
Cons: "After I couldn't print boarding pass online (unless I bought one of the 4 seats costing an extra 29 dollars) they then managed to bump me to a much later flight with no compensation since I wasn't 3 hours early"
Cons: "Flight was delayed by almost 2 hours due to missing flight attendant"