Terrible weather, I got an earlier flight from Nantucket. I was lucky Staff were excellent, pilot superb, Once up, I really was not aware of the winds . Super flight, almost like in summer. I was so worried was going to miss Boston to Dublin connection but got to mainland in loads of time. No food or entertainment required on this short hop.Lucky to have such an expert service .
The flight to Boston segment of my round trip was abruptly canceled (eventually citing Logan Airport construction as the reason) leaving those of us flying from Boston in a very tough spot. I had to get a ride to the Martha’s Vineyard Ferry, sail to Woods Hole and then hire a very expensive ride all the way to Boston, as the remaining scheduled buses wouldn’t get me to my 5:10 pm Paris flight on time. This cancellation wasn’t Cape Air’s fault, but even an hour earlier warning would have allowed me to ferry to the mainland and catch the 12:00 bus to Logan for $38 instead of over $200.
We were the only ones on the plane to Culebra, and left 24 minutes early. Flight was beautiful to boot!
Cape Air was great. Kayak was very poor. No ticket to print or explanation that they transferred to another service.
It was good. It was convenient and frequent enough to be a very useful flight to reach more regional hubs. I felt comfortable enough to sleep. During the flight but loved seeing the countryside when I was awake.
It’s less complicated from Culebra to SJU airport. Next time I will prefer to leave from Isla Grande airport to Culebra !!
We traveled in a small Cesna so there was no food or entertainment. The pilot was excellent enjoy being able to see the places we were flying above. It was an OK flight.
My pilot on Cape Air was AMAZING!!!! I hoping that next time I fly I have him as my pilot. He made me feel safe and secure in his skills.
I so appreciate this service into and out of Glendive. Always a good experience with crew and support team.
It was not what I had expected but it was a great way to see the landscape.
13 hour delay stuck in Detroit and missed a day of meetings. It was terrible
Nothing really it’s just the flight availability that hurts sometimes
WiFi didn’t work on two of four planes. Flight attendants were not overly friendly or welcoming. Planes were extremely slow to board and deplane.
I was told that they needed to check my bag at the gate and to pick it up at the gate in Richmond. No big deal. I know they can't control the weather, but we flew around RIC for 45 minutes to avoid the storm and were 25 minutes late leaving as well. Once we landed, we were told to go to baggage claim to pick up our luggage. I went to bathroom, paid for parking, and went to the assigned baggage claim location. United flight people came down with us as well. They got their luggage immediately. Next, South West people came down about 10 minutes later. They got their luggage next. We finally got our luggage around 30 minutes in waiting. Was not a wonderful experience. No reflection on Delta, but the ground crew was lousy at best.
The seats got pretty uncomfortable pretty fast. The armrests are bigger than on other planes, so I had less room in the actual seat. My butt hurt by the end of the flight. :/ comfort was the primary issue. The crew were fantastic!
Friendly crew, quick boarding. We even arrived a few minutes earlier than our original flight plan. No onboard screens, but it’s a relatively short flight so it’s not really an issue.
Ongoing flight was delayed. Staff at bag recheck was able to get us on an earlier flight. With only 20 minutes till take off we feared our bags would not make the new earlier flight. We were most delighted that they did and were there when we landed. Delta came through
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
Delta planes have the WORST seat comfort of any plane in history. It's the opposite of ergonomic, in every sense. They also recline minimally, are covered in a vinyl and have no feet rests. Then the disembarking process is chaotic and time consuming (because of the way they load the plane and deal with luggage). Overall, somewhat frustrating but we arrived safely :)
Flight was cancelled after 3 1/2 hours. Support for rebooking was overwhelmed. Lost first class tickets and to fly economy.
Flight from Munich to O’Hare was great but it was on Lufthansa, a UA partner. It had more legroom than United, seat slid forward to make reclining more comfortable, they offered free drinks. United offered none of this. Oh and the food was superior to United’s which honestly, sucked.
It was great. Expect that we left a bottle of whiskey which was a present for someone in the overhead bin and when we called the airline to see if they found it they told us we need to talk to the airport lost and found. We told them we called them and they said the airline is responsible for that but the airline kept saying it’s the airport. We told the airline agent on the phone that we want to speak to the manager and she did that the manager will call us the next day and that never happened. So please do better with this in the future. We use Discover a lot and we pay business class tickets and the lack of assistance on this matter is just not great customer service.
I’m so sorry, I can’t remember her name, I believe it was Dimpti. She was stellar, also a mature Asian flight attendant, lots of flowers in her hair, just as amazing! But literally the crew was AWESOME . Only downside is there weren’t any charging outlets. Maybe I needed to ask a flight attendant , but it would’ve been nice to have one easily accessible.
Efficient all round, very good crew. Short flight so the food, of course, was just snacks
I learned that seating towards the end of plane that a line forms for the restroom and people use your chair as a hand railing, bumping your seat consistently. I was seated in the aisle. I think that next time if I am towards the back row I would want to sit in the middle or window seat.
Although the flight was delayed the crew and the flight itself were very good. Couldn't fault anything and after the disappointment of being abandoned in the US by BA it was a welcome relief to travel with United
Breakfast was not loaded at SFO due to catering company change. Seems like a major airline at a major hub would have thought of something else or warned passengers to pick up food before boarding a 3 hour flight.
It was fine. The flight attendant appeared to be in a bad mood but everything was fine.
Only water and pretzels served on six hour flight. Did not see crew rest of flight. No video screens and so no wired audio. Poor sound on plan so did not understand anything said by crew. This is a safety issue. Electrical socket did not retain charging block so could not charge phone. No video screen so could not watch movies. Phone is not a substitute.
The Palm Springs to Chicago O’Hare was on Time and Palm Springs airport is easier navigate. As our connection was only an approximately 50 minutes, we asked staff for insights for the Chicago airport in terms of transferring into the other terminal from which our flight left, and they were unhelpful. However, the United App was very helpful in terms of notifications and even providing directions. The Chicago to Detroit flight was significantly delayed which we all know does happen. However, there were very few updates or notifications as to why this was happening when we would actually arrive. It took nearly 30 minutes for bags to make it to baggage claim. We arrived nearly 1 hour late on a 40 minute flight.
Our seats were moved for no reason. The plane was old and wifi and tv were slow. The flight was delayed over an hour for a paperwork issue. Only bright spot was the flight attendants good service.
Every thing went smooth. No complaints except deplaning could have been quicker
Everything was good except checking bags . I had paid for two bags but it didn’t show so we had to do it again while people waited and we were struggling to get to our flight
Great price, easy check in, love the free drinks and snacks, and nice crew. The only negative part was waiting for your seat assignment 5 minutes before boarding, and the seats are a bit uncomfortable.
Flight was good wish there were more snacks options for such a long flight but stewardesses were very pleasant as was flight crew.
WiFi was not eorkig (again) And the plane was from 1990 with the screens which were.not touch and most didn’t even work and if lucky could tune in tv
JetBlue is always consistent and great, the food is limited in selection, but at least you can grab as much as you want on snacks and drinks at the Blue Locker.
Flew business class. Everything was excellent. No issues at all. Not very many “good” movies to choose from. But lots of mediocre ones
There were multiple delays but JetBlue tried to make the boarding and departure process as quick and efficient as possible. The crew was as detached from reality as could be, meaning: not very friendly and just doing things by the numbers.
Wifi screens were great. Both flights were delayed, spending all day flying home and then getting home at 3am ruins the next day also.
The homeless eat better than what was served on that plane. Pretzels and ice cream? My last trip to Europe. Everything is small, but the bill.
very bare bones flight no entertainment screen, download shows prior to boarding to watch on phone or tablet.
Customer service in first class does not exist on American Airlines
Nothing...a plane ride to where I needed to go.
Terrible will never fly it’s them again. Delayed 6 hours and not even a free drink. Disgusting airline and terrible customer service
Terrible experience with baggage claim at CLT. Posted as arriving at belt 4 and screen there showed the flight. Waited for over 1.2hrs before someone randomly came by and said the bags for that flight had been dropped at CD1 an unknown time ago. There was no notification in the app, on the screens or by any airport personnel prior to this time. Waiting 1.2 hrs after a 2 hr flight for a bag you paid $40 extra to check is infuriating and disappointing.
The flight was smooth, on time and without any issues.
The Overall Experience was great. No issues with the flight.
It was a short flight on small plane. We luckily had the first row after 1st class so lots of legroom. No complaints.
Impossible d'ajouter des bagages avant l'arrivée à l'aéroport. Obligé de le faire au dernier moment.
