Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand
staff are overall friendly.
flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay
I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?
Great service, comfortable seats.
The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.
Delayed flights, missed connections, lost luggage
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