Daily cleaning, installation of cabin HEPA filters on flights from San Francisco Bay Area to North Dakota
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Scores according to KAYAK customer reviews
Pros: "The pilot went around to passengers and apologized foe delay."
Cons: "3 plus hours of delay????"
Cons: "I love Alaska"
Cons: "Didn’t like sitting on tarmac for 40 minutes after arriving. Got very warm and uncomfortable to breathe"
Cons: "No worthy"
Cons: "the new saver fare option sucks, it makes travel more stressful and very undignified"
Cons: "I was not notified that my card was declined and this caused a ton of delays"
Cons: "The plane was amazingly cramped."
Cons: "Free food and blankets"
Pros: "How smooth and orderly the whole trip went"
Cons: "No snacks :("
Cons: "It is much better now"
Cons: "Not being delayed"
Pros: "Got us to LA"
Cons: "Delayed once everyone was boarded. No warning on the turbulence."
Pros: "Staff great"
Cons: "Same old movies"
Cons: "Nothing, all was perfect!"
Cons: "Delay Part not available"
Pros: "Awesome staff and plane. I Miss virgin!! well done to Alaska for keeping the spirit alive."
Cons: "Changed gates twice, boarded late, sat ont he runway, waited for a gate on arrival and then waited for baorrding ramp."
Pros: "Que aparte de la bebida sirvan un sanduche o algo para comer"
Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."
Pros: "Perfect trip no complaints!"
Cons: "I liked all of it"
Cons: "Seat was broken and would not recline so incredibly uncomfortable for red eye. I was freezing (though I’m often more chilly than others). Not great food options."
Pros: "Arrived earlier. Good accommodations."
Pros: "That the plane was still there when I arrived at the gate."
Pros: "No delays"
Cons: "nothing to speak of"
Cons: "Delayed 2 hours."
Pros: "Prompt boarding"
Cons: "Sitting on the plane for 1.5 hours prior to departure because the plane was too light. This should be something that is determined prior to boarding the plane."
Cons: "Better vegan snacks available for purchase would be great."
Pros: "Same as before."
Pros: "The staff was super friendly and the plane was new. It felt brand new."
Pros: "the ease of booking"
Cons: "the meanest most rude racist hostess ever! her insinuations and degrading way of speaking to me left me speechless. i will file a format complaint and might even take it further."
Pros: "I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed"
Cons: "needed more water"
Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."
Pros: "Play more Christmas carol during Christmas season"
Cons: "If United can serve more than orange juice or water, so can you"
Pros: "I arrived early"
Pros: "The pilot introduced himself and kept us updated on the weather and turbulent."
Cons: "no complains"
Pros: "The steward."
Cons: "Lack of help with information on transfer between terminals at Seattle/Tacoma"
Pros: "Ease of printing boarding pass and especially the luggage tags."
Cons: "The captain said the plane had been running late all day.... For 4 different flghts¿dont they have any other planes to use to catch up?"
Pros: "Friendly people"
Cons: "Old planes"
Cons: "Loved it!"
Pros: "Cleanliness. Safety. Friendly."
Cons: "Delightful experience except at SFO checkin."
Pros: "Covid safety protocols and people following was excellent."
Cons: "Serve alcohol :)"
Pros: "Crew great....moved passengers around near us for Covid related separation."
Cons: "Cramped.....too many seats in too small of a plane....I'm 6ft / 190 lbs"
Pros: "Good organization, good hygiene, polite crew."
Pros: "On time"
Cons: "Aircraft was too warm. Needed more air!"
Pros: "compared with other airlines they were just OK"
Pros: "The crews were very fast and efficient. The Dinner was good but the breakfast was very basic."
Cons: "The seat was so crammy and disgustingly uncomfortable"
Cons: "Connection at Schiphol often tricky;"
Cons: "My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough"
Pros: "On time, smooth take off and landing."
Cons: "Better food and more water."
Pros: "My seat didn't recline"
Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"
Cons: "Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms"
Cons: "The sits are uncomfortable"
Pros: "Free food. Extra room."
Cons: "Waiting on runway"
Pros: "Delta Comfort om commuter jet"
Pros: "Flew us safely home."
Cons: "We waiting on the runway for over a long period."
Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Cons: "3 hours delay"
Pros: "Had the whole Comfort section to myself!"
Cons: "Didnt fly from San Francisco to Atlanta"
Pros: "Quiet, quick, no issues"
Cons: "Slow boarding. Slowest boarding everr. Maybe not enough overhead space, doesn't make sense how there is not enough overhead space while calling zone 2 passengers."
Cons: "Flying into blizzards suck, don’t do it"
Cons: "There is no place to specifically order vegetarian options in booking. Luckily virgin carries extra"
Pros: "Excellent service and upgraded snacks in economy"
Pros: "Too many people, no room for carry-ons, departed almost an hour late."
Cons: "Too many people, no room for carry-ons, departed almost an hour late."
Cons: "waiting on the tarmac for 40 minutes"
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Pros: "All I need to say."
Pros: "it was great experience"
Pros: "Ground team was amazing--efficient, pleasant, rapid turnaround"
Cons: "Incoming plane was 1.5h late and there was no meaningful explanation (saying that the plane was late coming in bc it was late getting to its prior stop isn't really an explanation)"
Pros: "Comfort and boarding"
Cons: "Delay and food"
Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."
Pros: "Very smooth"
Cons: "Asked for hot tea but what I got was barely tepid."
Pros: "Excellent trip. Provided ample food snacks and drinks."
Cons: "The attendents only served one round of beverages in Comfort Plus."
Pros: "Individual screen and USB port"
Cons: "No issues that could be controlled I.e. Person in seat in front for mine leaning way ......"
Cons: "Price of food"
Cons: "Boarding took too long - full plane and double seat booking changed 10 minutes early estimate to 20 minutes late"
Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"
Pros: "On time"
Cons: "half-broken screen, couldn't access anything on the left side"
Pros: "Plane was a newer one, clean, and the stewards were nice."
Cons: "New seating was terrible. The seats are so jammed together that my knees were pushed up into the seat in front. How can anyone be comfortable with this kind of seating arrangements?"
Pros: "On time"
Cons: "Smallest plane ever. Absolutely no leg room or overhead space."
Pros: "The flight back to Columbus made up for the flight from CLT to SJC."
Cons: "This was a multi city, round trip starting out of CLT. My connection was way too close, and we missed the connection due to a mechanical problem. The lines to get vouchers were super long, and the hotel was not the best. It was way after midnight when I got to the hotel, and I did not feel safe staying at a Quality Inn. I had to walk to my room outside, and had leave in the morning in the dark as well. I was traveling alone. Please put your passengers in a better hotel, closer to the airport. I did not expect that from American Airlines."
Pros: "Flight attends are very friendly."
Pros: "Great flight"
Cons: "Running out of bin space by Group 3 is just wrong."
Pros: "It didn’t happen"
Cons: "It didn’t happen"
Cons: "The crew, the whole experience,"
Pros: "Easy check in and boarding"
Cons: "Flight was delayed 45 minutes while sitting on runway"
Pros: "delivered as expected"
Cons: "drink cart earlier and more often"
Pros: "Comfortable flight and was able to get a couple hours of sleep in."
Pros: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Cons: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"
Pros: "Friendly crews"
Cons: "Baggage claim took over an hour. Wasted so much time."
Cons: "Another delay on second segment of cross country flight — this time for maintenance issues that were never fully explained. took off an hour late from DFW."
Pros: "Good service."
Cons: "No power outlets."
Pros: "Great flight overall"
Cons: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"
Pros: "The flight itself was fine."
Cons: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."
Cons: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."
Pros: "Flight was routine except that I was astonished and pleased that the movie was “Love Simon”. Thank you American for maybe helping to change some attitudes in the center of the country."
Cons: "The food is still laden with gluten. The only gluten-free option was peanuts."
Cons: "Flight was delayed six hours. Flight crew arrived late further delaying trip. Connecting flight missed. Promised hotel reservation by American were non-existent when arriving in Dallas. Had to try to sleep in airport. Will never willingly fly American again"
Cons: "5 delays with the flight. Had to Switch to a flight leaving from SFO and pay $60 for an Uber to get to SFO"
Pros: "Everything seemed to go as normal. We were able to get 5 seats together."
Cons: "Wasn't a dislike, but would have liked to board a little earlier with kids of age 5, 7, and 9. However, all was fine and staff were pleasant."
Pros: "I was upgraded and dinner was delicious."
Pros: "Friendliness of crew"
Cons: "Fourth roundtrip flight where I have been unable to use my upgrades to upgrade to first class on any of the four segments. What good are the upgrades?"
Pros: "I was taking students and we had seats all over but they rearranged so my students could sit together. It was a nice flight with a friendly crew."
Pros: "British Airways I feel did everything to make it as best as possible."
Cons: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."
Pros: "Everything was on point"
Pros: "Early departure and arrival. Great flight and crew on a full flight."
Pros: "Entertainment was available in front of us on a screen versus an onboard app, which was much appreciated."
Cons: "Oh man, I have so many things I need to say. I tried giving AA a chance, but compared to when I flew on WestJest two months prior for almost the exact same trip (I flew to San Francisco versus San Jose that time), WestJet was by far more superior in terms of customer service, boarding organization, and friendliness. First of all, what bugged me profusely was the lack of seat selection and the crazy pricing for certain seats. On WestJet, the emergency exit seats were available without any additional cost, yet AA was charging $66 USD to sit there. Furthermore, seats closer to Business class also carried a charge of $25 (or something like that) - ONLY because you get to board sooner. I would understand if there was extra legroom involved, but really, it's just a matter of sitting and getting off before anyone else. If anything, those seats should be given to passengers who have tight connecting flights and need to get off asap. even in those cases, you shouldn't be charging someone almost $30 just so they can make it to their next flight that YOUR company arranged within such a short time frame. But the most annoying thing about my trip with AA was the fact that I had to take out all of my belongings from my carry-on and carry them in my arms because there was no room left in the overhead compartments. Excuse me?? How is there not enough room? So I had to walk with my laptop, my iPad, my Beats headphones, my laptop and iPad charger, amongst other things, in my hands to the aircraft. Thank goodness I found a plastic bag, because otherwise I probably would have lost something expensive on that plane. Furthermore, as I walked to my seat, there was most definitely places that I could have stowed my carry-on luggage in the overhead compartments. You shouldn't let people put things like purses and bags of food in the overhead, when those can be stowed underneath the seats in front."
Cons: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."
Pros: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"
Pros: "Flight boarded on time and landed 30 minutes early. Best part is the gate was open in Chicago so we truly arrived early. Flight crew was great too. Very helpful and courteous."
Pros: "Ease of boarding and on time flights"
Cons: "Leg room and entertainment"
Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Cons: "No pre boarding for family with kids"
Pros: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."
Cons: "- This was an older Boeing 738 plane that American Airlines refurbished. It still has the old style overhead bins and just feels old, - Like on many on these older planes, the power outlets don't work. - No food offered, even for Executive Platinum member. Unpleasant crew."
Pros: "Legroom was decent and the flight was fairly empty. So lot of space."
Cons: "No vegetarian food though it was mentioned earlier."
Pros: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Pros: "We had a very pleasant staff!"
Cons: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"
Pros: "Boarding was fine. We started late but they managed to get us to our destination on time so I made my connection with no problem."
Cons: "I had on a jacket but I was so cold I was shivering. I asked if I could have a blanket but I guess they don't have those anymore. The stewardess did ask them to give us a little more heat but it must have gotten turned back because I was shivering again by the end of the flight."
Pros: "The gate agent was able to find me another option."
Cons: "The phone agent was really bad at helping."
Cons: "The flight was not smooth, it seemed like the pilot didn't know what he was doing. I arrived an hour early for my flight and my bag got left behind. I'm only here for a day and a half and my bag won't reach me for another 24 hours. Really poor experience with AA."
Cons: "Looks ghetto and no wifi"
Pros: "Water and sodas"
Cons: "Onboarding crew made me pay 200 usd for extra weight without telling me that I could move lbs from one bas to another and pay less."
Pros: "efficient, courteous staff"
Cons: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"
Cons: "The delay my fly canceling poor communication I miss my dates etc"
Pros: "My flight was delayed and this is the second time Emerican airline will not give us at least food vouchers to help us out. The receptionist act careless about your situation, I'm still Stuck in Phili where I wa supposed to meet my connection flight, I had to spent the night at the airport!!! American air line is know for this type of dilemma, I will never again fly with American again. I just don't understand how they are not liable for anything at all!!!"
Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Pros: "Quick flight, arrived ahead of schedule"
Cons: "The smell"
Pros: "Nothing really"
Cons: "Depart on time Not Loose my luggage Track all luggage every step of the way instead of crisis management only when a lost luggage claim is filed"
Cons: "If you dont have TSA precheck....get it...lifesaver"
Pros: "Great crew"
Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "The crew was great. The flight arrived early and boarding was smooth. Seats were not that great. Would definitely fly with them again."
Cons: "A free beverage and snack."
Cons: "No hot coffee on 7:40am flight. Not right."
Pros: "The plane, the crew..."
Cons: "Seats wider"
Cons: "Still in Reno. Aircraft broke down"
Pros: "Crew was really nice! Flight was quick and easy"
Cons: "Super rude personelle"
Pros: "Boarding is always a pleasure out of Provo, with no security wait and a pleasant crew. The plane we took was a newer model, and is similar to many Fronteir and economy Delta planes. Unfortunately that means that even a short one-hour flight leaves pains."
Cons: "Our ride was very turbulent, whether that’s due to weather or pioloting I’m not sure. Either way it would have been wonderful to have a free cup of water. Sat for de-icing for about 20 minutes before takeoff."
Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"
Cons: "The flight was delayed 30 minutes"
Cons: "Bags charge for 105$"
Pros: "Crew was very friendly, very polite unlike the United flights I have taken. I was told the space would be uncomfortable but it was absolutely fine for the short flight."
Cons: "No beverage service. Not even water is offered."
Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"
Pros: "Friendly Crew. Staff did expedite our checking bags to make our flight when we asked about our flight that started boarding early and made sure our bags made the flight. Excellent pilots, trip went seamless from wheels up to wheels down."
Cons: "Boarding started 30 minutes earlier than first notified as, Long lines to check bags."
Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"
Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."
Pros: "I’m 5’10- tall for a woman but average height I’d say overall. I was so cramped in that seat that next time I will choose another airline to get more rom."
Cons: "No free water?! That’s just cruel considering the flight was over 2 hours."
Pros: "Free bags for military. Friendly, efficient, on time, price. It was all good."
Cons: "Nothing. Excellent flight."
Pros: "Mostly the Price! Wonderful Crew Too!"
Cons: "Wish they had flights on Friday and later on Sunday..."
Cons: "Both departing and return flights were delayed by just over 5 hours."
Cons: "Flight cancelled on the way to the airport due to weather. Weather wasn't due to turn bad for 36 hours."
Pros: "Flights were all on time"
Pros: "The original booking price was great."
Cons: "All of the additional charges for the flight may make other airlines cheaper. You even have to pay extra if you pick a seat before you check in at the airport. If you don't print your ticket online or save it to your phone, you have to pay extra for that too! Overall, the worst part about the flight was that the seats are actually very uncomfortable. I'm not sure if this flight was now worth the original case posted."
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."
Pros: "I am handicapped and was given the best possible service"
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."
Cons: "Delayed 5 hours!"
Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."
Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."
Cons: "They arrive to the airport over an hour early and went to the desk we're asking them to print my ticket they informed me that they cannot check me in at the desk I had to do it online I didn't have the ability to do that so therefore I miss my plane"
Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."
Cons: "Honestly i have no complaints."
Cons: "They booked me and two others for the same seat"
Pros: "Quick easy flight"
Cons: "Plane was dirty and old. Was nauseated on both flights."
Pros: "Didn't have any problems. Flight was on time departing and returning and non-stop."
Cons: "When I booked my flight, the website didn't give me an option of whether I had a carry-on or checked bag."
Pros: "Cost Flight Crew Deplane option from Front and rear"
Cons: "Only 2 flights per week Delayed flights All the "additional" charges $40 to check a bag $30 to bring a bag on board $12 for priority $12+ to book a seat in advance The method for Boarding that put every on in zones 2 and 3 in line before letting people who paid for priority get on board $22 for water"
Pros: "Replace 1 star ratings with na since offered."
Cons: "Flight departure delayed two hours"
Pros: "It was cheap and was no different than other flights I have taken."
Cons: "Their station at the airport didn't open until about an hour before my flight."
Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."
Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."
Cons: "Too cold.... It is no possible to be in this temperature!"
Pros: "Well organized"
Cons: "No free wifi :("
Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"
Pros: "Nice airplane"
Cons: "Everything was bad!!!! With a lot of delay"
Pros: "Roomier comfortable seating."
Cons: "Paying for luggage and food"
Pros: "At least there was room to sprawl out and rest."
Cons: "We boarded our plane and during preflight check on the runway the captain learned there was mechanical error (in the right engine fuel something). The issue could not be solved and we had to change planes. On the second plane, the captain shared with travelers that "and two loose wires were found, so it's good we caught that and changed planes". What the heck? Shouldn't basic functions be checked before a plane is boarded? What was supposed to be a 1030 red eye, turned out to be a 1 AM bloodshot eye."
Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"
Pros: "The complimentary snacks and beverages were nice."
Pros: "They were prompt and polite"
Cons: "We were trying to print our boarding passes and computer didn't recognize our bar code. United employees were trying to help us and they couldn't print it either until we approched counter. We didn't see that much of professionalism on United employees. At one point one of the employees told us to go back to Air Canada counter and I thought she was not trained properly."
Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."
Pros: "Why's is there to like!!!?"
Cons: "No blanket.. No pllow"
Pros: "The fact that everything went as planned with no delays."
Cons: "It was a very unpleasant experience overall."
Cons: "I was treated with the most disrespectful tone, hurried like cattle."
Cons: "The food"
Cons: "Being stuck in the middle"
Pros: "It was on time"
Cons: "united was very rude to me. they charged me twice for the same ticket and never refunded me that money."
Pros: "Glad they waited for me."
Cons: "slow departure no A/C on the plane for an hour wifi broken"
Pros: "Everything was fine"
Cons: "Hour long delay."
Pros: "On time, organized boarding"
Cons: "Constant updates, saying more delays"
Pros: "The messages updating ( gate change, delayed and revised date if departure , Ext.) is regarding the trip Is awesome."
Cons: "Very delayed"
Cons: "After sleeping in the airport all night, I was put in the seat next to the restroom which smelled really bad"
Cons: "90 minute delay!!!"
Cons: "It was delayed by 3 hrs"
Cons: "Online check in was ambiguous and I wasnt sure if I as checked in or not. The gate did not have scanners for the boarding passes on the united mobile app."
Pros: "It was on time and the lights were dimmed so I could sleep better. The staff was also very friendly and helpful."
Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"
Pros: "The service is not close ro KOREAN AIR ON THE PLANE. The plane is old . The cres is tired.."
Pros: "Had ways to stay entertained onboard"
Cons: "Hard to get comfortable"
Cons: "have no idea if I'll even make it thru the day."
Pros: "Staff seemed lively and created good atmosphere; thank you."
Pros: "Both flights were early, which was nice for a change."
Cons: "A little bumpy"
Pros: "Service was good"
Cons: "Many alerts in my e-mail."
Pros: "comfort and everthing was good"
Cons: "ac was too cold"
Pros: "The personnel were attentive and polite on the flights"
Cons: "Both going to Eugene and returning the plane was dirty, crumbs and dirt on the floor, garbage/trash in the seatbacks...very poor standard How do you people live with yourselves,?this was a substandard experience for a substantial amount of money."
Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"
Pros: "Nice big plane and great staff"
Cons: "45 minute delay"
Airlines flying from San Francisco Bay Area to North Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco Bay Area to North Dakota
Masks required on board, masks provided on flights from San Francisco Bay Area to North Dakota
Social distancing seating
Middle seats unavailable to book on flights from San Francisco Bay Area to North Dakota
Testing for antibodies, testing for symptoms for flights from San Francisco Bay Area to North Dakota
Waiving of change fees. Search flexible flights from San Francisco Bay Area to North Dakota