Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices.
Long layover in Istanbul.
They stole Items from my bag
Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful.
On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip.
Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient.
The crew was kind and helpful and the movie selections, food, and seats were all great.
Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights.
Late one hour. Apparently equipment failure
A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!
I am a 76 yr old traveller, did not get the change in flight schedule until I booked my flight. I was at Dubai airport for over 12 hours waited for the 3AM flight that took another 14 hours. Very stressful and tiring. There was not even a proper accommodation for this very long wait between flights. This experience will be told to all my friends and trust me it will be a very bad, negative endorsement.
There was no option during check in to request meal options- ex vegetarian request.
Food was good and seating was comfortable.
That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration.
The food has alot Indian herbs & tasteless , unlike the lounge which has excellent taste.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.