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We never fly any other atrline if Emirate flights are available. In all aspects we rank it the best.

Service was great. Food was perfect. My mom needed a wheelchair and I was worried that I will miss the connecting flight. Emirates ground staff and wheelchair staff ensured we get to our gate on time.

Although lauded as a superior carrier, I found nothing out of the ordinary about the flight. Even in the AirBus 380, there wasn't much space in economy - especially when the seat in front was reclined. Admittedly, the toilet was more spacious than I've ever seen on an airplane, but the ill-fitting divider between the cubicles left a visible slit that was quite disconcerting. The crew were ok, but they were clearly "just doing their job." There was little enthusiasm - although given the number of the passengers, I'm not surprised they were jaded. I'd fly Emirates again, but I don't hold them above other carriers.

Fly Dubai takes low cost and thrift to new depths in terms of service levels, terminal 2 is grossly inadequate for capacity and resembles a crowded buss or railway station,, the fly dubai( Emirates) flight is never on time(was 2.5 hrs delayed), and this is not an isolated experience, the flght air conditioning was turned low while we waited on the tarmac for take clearance to save fuel, should say more!!!! The depths! I only fly this airline from a compulsion, emirates code shares for connections to Muscat

Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.

Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.

Flight got canceled without any prior information and it caused lot of trouble

More leg room and comfortable seats at least for long flights

Great flight. Comfortable seats, courteous service, and excellent selection for entertainment.

The plane and services in Emirates flight from Los Angeles to Dubai were very good . But plane and services in flight from Dubai to Delhi were very poor/uncomfortable. Staff at Dubai and crew in Dubai plane was very very disappointing|shabby. Wheel chair was given only for a very small part of layover at Dubai and we faced great inconvenience. In short , our experience Dubai onwards(fly Dubai) was very bad and uncomfortable.

Pre-boarding seemed tom happen at the same time as Business Class - I thought the idea was to allow people who needed extra time to board without interference from other boarding types, but I guess that's how they do it at LAX.

The good: we liked fast boarding, the departure and arrival on-time. The not-so-good: The crew should learn from their sister-company Swiss with whom we took the flight to the US. Austrian onboard personnel need to smile more and provide a better service. Food was okay, there was the usual issue with “no more chicken” by the time they reach row X 😕. We did not understand why the crew collected trash so randomly and inadequately. We missed the free internet for messaging which was privided by Swiss as well. Hope this feedback helps.

They should be kind to the people Food is always plain pasta bread is from the fridge they don't even warm up Seat is so uncomfortable body hurts

I am very satisfied for choosing that Airlines! It was my first time but the everything went smoothly! Thank you!

This is truly the worst travel experience of my life. The UK ETA program had a technical failure, and I was stuck in limbo for 24 hours, unable to board my flight and unable to navigate anything in my itinerary. I had to rebook an entirely new flight and I’m now out doubled the money. Unconscionable.

OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices

Despite the booked seats in front of the land we were moved to the back of the plane even first like 8 lines were totally without pasangers. When I tried to sit on empty seat flight attendant asked me to go to my dedicated seat in the fully crowded back of the plane. She was not able to explain why. Food was very poor on flight LAX - VIE.

Austrian airlines lost my bag in Vienna and it took 2 days to find it and deliver it to me

There was not enough sparkling water and beer during the flight. Coffee was not hot

There was not enough sparkling water available during the flight from LAX to Vienna.

We flew with Qatar Airlines before (2021) , the service was much better than this time, the flight attendants were not very friendly and cheerful . One of the attendants asked the person setting next to me (by the window) are you Mr. ……, if you may need any thing to let her know . I asked for a dinner meal with beef , she said, we are out, only chicken is available, then she said wait I may get you one with beef, she came back and gave me chicken. Then she gave the gentleman next to me the beef meal . The bathrooms were left dirty and full of overfilled paper tissues, urine every where on the floor and on the toilet seat . Qatar Airways has an excellent reputation and deserves better . Thank you 🙏

The flight was smooth Thank God but the delays and changing gates for 3-4 times made me so tired of walking back and forth with heavy bags I thought I was going to pass out with heavy headaches but Thank God finally found the final gate and home safe. These delays happen anytime for important reasons so just be patient when you come across these situations.

Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible

Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.

Wore experience due to delay and took me 3 days to reach my destination.

The overall experience for the price we paid was mediocre. Nothing outstanding! Check in process was standard. Flight attendants could have been more well mannered. I found it rude when the attendant nudged me with the snack box to grab my attention when not looking. She could have said ,’excuse me’ instead. My son’s in flight entertainment was not working. The food was not great either. The snack options were not so great with kids in mind. Overall, might not travel qatar again.

Crew members service are at its best Seating area is very compact, could be better

Boarding was delayed by 2 hours since the machine that assigned boarding passes broke down and we were left waiting to drop our luggage

Excellent service and very comfortable business class for a long journey. Carry on bags in business class weight limits

The boarding was very unorganized, they had my dad “83 years old “ stand for long time to Wait in the line then stand behind the counter, we had two kids with us but the separated my dad from us for long time

Entertainment system is okay, flight attendants were ok. Leg space very narrow, I couldn’t get what I wanted to eat, dinner nor breakfast.

Excellent experience with business class area. Staff was attentive and food was amazing. Only one bathroom for business class which was logistically difficult for the staff while preparing meals. Need to offer fluids with meals. I did not get enough water to drink. But overall I rate it 5 star.

As a big guy the seats are way too small for me. Would prefer more comfortable seats on these long haul flights.

The staff at IST airport could have been more helpful. Too much wasted time and the plane from IST to KHI was just horrible. The plane was not clean and smelled bad!

This is my 2nd time with the Turkish airline. Would definitely recommend. In stability we connected to Indiago would not recommend, very cramped seating. No inflight entertainment..service was inferior.

Vegan food tasted good. Restroom could be kept cleaner. Seat tray table was a bit tilted so food tray kept sliding down a bit. Flight crew can be a little more friendly, caring and approachable. Their faces lacked smiles and tone was stern.

Flight was delayed then we had to redirect for medical emergency during which time we had no information on what is the plan. The connecting flight was also delayed.

Awful seats, poor air circulation. Smelled like poop for 3-5 mins after someone used the bathroom. Child screaming for 13 hours

We are thankful for the useful gifts provided by the airline.The entertainment and crew were also very good

Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers

The flight was very smooth, however, the quality of food was mediocre.

Flight was delayed by two hours. This really messed things up because I missed my connecting flight in Addis. I had a meeting in Entebbe which was scrapped because my flight from Addis landed later in the day.

The crew was unfriendly and very rude to name a few (Helina). I felt unsafe due to most of the cabinets were open while on flight. All in all the flight was ok, but the crew needed more training on customer service most of all for international flights.

The plane was old and the luggage racks above us were visibly shaking during turbulence. Water was dripping on our heads during landing. Our flight was over 2 hours late departing but we were not updated or told what to expect as the screen at the gate continued to read “on time”

Check in took over an hour because printer was not working. Attendant did not know how to give free layover Addis Ababa hotel vouchers or update frequent flyer number. After repeated attempts, got voucher emailed. However hotel wanted printed voucher hence more delay. Bus time from hotel back to airport was printed 4:50 hours, but hotel reception called at 3 pm saying bus will leave at 4 pm. Then hotel reception called again saying 4:15 pm. We rushed at 4:15 pm and bus was not ready until 4:40 pm. Many audio outlets were not working in planes.

The food was terrible and the seating was uncomfortable, but the airline did a great thing letting us board in Abbis Ababa on our connecting flight after our original flight was very delayed.

The flight is packed and it feels like the space per individual has gotten smaller. Excruciating for a 14hr flight.

I had a comfortable seat that makes my trip wonderful. I appreciate the Ethiopia crew, they were very helpful

It was wonderful best Air lines covert and all very happy with their service they have been very helpful and friendly

Flight was delayed an hour. Also, I bought an extra legroom seat online; but the actually plane was a different configuration so I didn't get what I paid for . This happened on the Addis to Lusaka leg of my trip.