SFO - NRT

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SFO — NRT
Sep 23 — Sep 301
Round-trip
1 adult
Economy
0 bags
From?
To?
Thu 9/23
Thu 9/30
There are travel restrictions to Tokyo Narita Airport.Learn more
Stay informed and receive email updates for when travel restrictions ease for Tokyo Narita Airport.

Good to know

Low season

AugustBest time to beat the crowds with an average 16% drop in price.

High season

DecemberMost popular time to fly with an average 27% increase in price.

Average price round-trip

$948(avg. price over the last 2 weeks)

Good deal round-trip

$826or less

Good deal one-way

$473or less

When to book flights from San Francisco to Tokyo Narita Airport

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $473 or less one-way and $826 or less round-trip.
  • The cheapest flight from San Francisco to Tokyo Narita Airport was found 67 days before departure, on average.
  • Book at least 5 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is August.
  • Morning departure is around 134% more expensive than an evening flight, on average*.
  • You can book your parking at SFO Airport 2h in advance. For long-term parking, the rates are $2 per 15min or around $25 per 24h. For international and hourly parking, the cost is around $36 per 24h.
  • If you’re looking for a facility at SFO Airport in which to freshen up or even take a shower, you can find suitable facilities with showers called “Freshen Up!” They are located in the International Terminal on the Departures/ticketing level near Gates G1-G14.
  • If you’re looking for a quiet place to relax, meditate, or read in SFO Airport, you can visit the “Christian Science Reading Room,” which is located in Terminal 2 near the entrance to Gates C1-C11.
  • If you are waiting to board a flight at SFO with children, your children can visit three special children’s spots. The first is an interactive exploration area with weather exhibits, located in Terminal 3 near Gate F18. The second is another interactive play area in Terminal 2 near Gate D7 and Gate D15. The third is an interactive exploration area for children, featuring an artistic display of lighted circles and spiraling patterns (it’s called “Spirogyrate”); this children's area is in Terminal 3 near Gate E7.
  • For your convenience, Narita Airport (NRT) in Tokyo provides a luggage service, which allows you to have your baggage sent to a hotel or residence in advance. You can even have your baggage sent to the airport at the conclusion of your trip. All you have to do is contact the home-delivery counter at Narita Airport.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking San Francisco to Tokyo Narita Airport flights

  • ANA, United Airlines and American Airlines have all waived their change and cancellation fees on flights from San Francisco to Tokyo Narita. Confirm policies on booking site.

  • Most visitors from San Francisco will not be allowed to enter Tokyo Narita Airport.
    Visitors from permitted countries will not be permitted to enter if they have been in a banned country in the last 14 days. All foreign nationals without a re-entry permit will need to apply for a visa.
    Restriction do not apply to Japanese nationals, holders of permanent or long-term residency permits with a re-entry permit or re-entry confirmation letter, spouses or children of Japanese citizens or permanent residents, direct relatives of Japanese nationals.
    For more details visit the Japan Ministry of Foreign Affairs.
    Read more about travel restrictions for Tokyo Narita Airport

  • Visitors from San Francisco will need to quarantine for 14 days upon entering Tokyo Narita Airport.

  • Visitors from San Francisco must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Tokyo Narita Airport.

  • Written Pledge Form

    Quarantine Questionnaire

  • Masks: Required in public spaces.

    Restaurants: Open with restrictions

    Bars: Open with restrictions

  • Grand Hyatt is a luxurious on-site airport hotel located right by the airport's main entrance; the hotel has 351 soundproof rooms. If your flight gets delayed for more than a few hours, you can book an accommodation at this luxurious hotel.

  • There are animal-relief areas available at the San Francisco airport, including drinking areas and garbage areas. Animals are also allowed in the AirTrains that transport travelers to their terminal. Be aware that escalators and walkways are not safe for animals, so make sure to carry your pet, walk with them, or transport them in a kennel. Use elevators when necessary.

  • You can use AirTrain to get to your terminal at SFO. AirTrain provides a convenient train system for travelers to get from one terminal to the next. There are two lines that comprise SFO’s AirTrain system.

  • There are customized airport concierge services that include meeting and assisting families who are arriving, departing, and connecting to another flight. There is also baggage assistance provided to traveling families. Car-seat rentals are also offered with the help of the Airport Travel Agency. Nurseries are available in Terminal 1, Terminal 2, Terminal 3, the International Terminal Main Hall, and the International Terminal's G gates at SFO Airport.

  • Japan Airlines, Air Canada, Asiana Airlines, Cathay Pacific, and United Airlines provide flights to Tokyo/Narita Airport. Furthermore, Japan Airlines and United Airlines provide non-stop flights to Narita Airport.

  • The average nonstop flight takes 31h 15m, covering a distance of 5112 miles.

  • 7 direct flights run between San Francisco and Tokyo Narita Airport on a daily basis. On average, there are about 50 departures each week.

  • A passport is required to fly from San Francisco to Tokyo Narita Airport.

  • For San Francisco to Tokyo Narita Airport, Thursday is the cheapest day to fly on average and Friday is the most expensive. Flying from Tokyo Narita Airport back to San Francisco, the best deals are generally found on Monday, with Tuesday being the most expensive.

  • San Francisco and Tokyo Narita Airport are both served by 1 main airport. You will leave San Francisco from San Francisco and will be arriving at Tokyo Narita.

  • KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Francisco to Tokyo Narita Airport.

  • KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tokyo Narita Airport from San Francisco is likely to change within 7 days, so travelers know whether to wait or book now.

  • Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tokyo Narita Airport with an airline and back to San Francisco with another airline.

  • Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tokyo Narita Airport from San Francisco up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

Top 3 airlines serving San Francisco to Tokyo Narita

Scores according to KAYAK customer reviews
8.7
Japan AirlinesOverall score based on 4527 reviews
8.8Boarding
8.6Comfort
9.0Crew
8.5Entertainment
8.4Food




Pros: The flight never occurred. The first leg of my flight from Ho Chi Minh was cancelled and I was not informed. I discovered this when I went to check in. I called Kayak to resolve this since I had confirmation of the booking and was placed on hold. After 2 HOURS I hung up. At roughly 4:00 am I spoke with someone at Kayak who confirmed the flight was cancelled and that I was not contacted. An offer was made to put me on another flight a day later but that was impossible because of needing another Covid test. I was able to arrange another flight that was more expensive.
Cons: I would like to be reimbursed the difference in flight cost since I was not informed about the flight cancellation.

Cons: Is easy to book from your even I don’t really understand English and Japan airlines was wonderful service. Thank you 😊

Cons: Waited way too long for my bags

Pros: Nice staff
Cons: More Movies and TV shows

Pros: It was a great service overall!

Pros: crew was amazing
Cons: nothing. amazing flight

Pros: The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by.
Cons: The movie selection could have been much better for such a long flight.

Pros: crew was excellent!

Pros: Crew was very attentive. Plane was clean.
Cons: Bigger water bottles?

Pros: The crew was amazing

Pros: Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable.

Cons: Menu options, movies

Pros: Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia.
Cons: Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!).

Cons: Flight crew not too interactive

Cons: More variety of movies

Cons: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Pros: Flight went well and was on time. 2nd best experience for economy seat.

Pros: Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too

Cons: Entertaining in English

Pros: Crew members are extremely friendly and the seat has more leg room.
Cons: in flight entertainment can add more movie and TV shows.

Pros: All of the crews were polite and friendly, and the food was tasty.
Cons: If there're more variety of movies, that would be great.

Pros: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite

Pros: Perfect service, never had a more pleasant and attentive crew
Cons: Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?

Cons: Flight attendants

Pros: Crew very helpful. Seat roomy.

Pros: Service was excellent. Premium economy seats well worth the few extra $$.

Pros: Easily upgrade to premium economy class
Cons: Some staff lack of basic english

Pros: Beautifully presented and tasty Japanese food. Electronic windows.
Cons: Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus.

Pros: none
Cons: very poor communication of information

Pros: Great service.

Cons: I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle.

Pros: Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?
Cons: Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that.

Pros: Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes.
Cons: They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it.

Pros: The food on this flight was horrible. Big disappointment. Usually, the food on Japan Airlines is wonderful. However, on this flight, the food was a crab/mayo sandwich with yogurt. However, the service was wonderful, as always.

Pros: Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)
Cons: I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature.

Pros: The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines.
Cons: Nothing.

Cons: Leg room

Cons: Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area.

Pros: Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future.

Pros: The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.
Cons: Selection of video entertainment could be increased and improved.

Cons: I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs.

Pros: Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!
Cons: Everything!

Pros: Entertainment was excellent
Cons: I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation.

Pros: The service, food, entertainment, everything was perfect. Thanks so much

Pros: The ground crew in HKG airport was really helpful.
Cons: I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation.

Pros: Very spacious and comfortable, modern plane

Pros: I liked that the seats were a 2-4-2 configuration. Most American carriers will have a 3-5-3 seating configuration. JAL has won some prestigious seat awards in 2015 for innovation and comfort.
Cons: The JAL website specified most trans-atlantic flights with the newer and more spacious seating in Premium Economy. Departing from San Diego, this was only an option once a year I was told at the check in counter. I was counting on extra width and legroom as I am 270 lbs and 73" tall. I was disappointed that these up-gradable seats were not available. I also did not like that we sat on the Oksaka tarmac at a divert airport from Narita (Tokyo) and were not given an option to leave the plane and find alternate transportation of our choice to get us to our destination. I understand the high winds and bad weather was not allowing us to land on time, but we sat on the tarmac for 2 1/2 hours and then left to fly into Narita 5 hours late.

Pros: .
Cons: .

Cons: I did not fly out that night due to the covid testing needed. We bought the ticket November 11 it did not say we needed to get tested before flying When we went to check in there was a long line because a lot of people that was flying out did not know also about getting tested before flying Eva employees said that this protocol started December 1st if that’s the case why didn’t they email travelers that bought tickets before December 1st And let them know that covid19 test needed. Also at check in we were inline for 2 hours just to let us know we couldn’t fly out they should have a Monitor saying “ ATTENTION PASSENGERS IF YOU DON’T HAVE COVID-19 TEST RESULTS IN HAND YOU CANNOT A BOARD.” So that people didn’t half to stay in line for so long.

Pros: Food
Cons: Seats

Pros: Good aisle seat given & very good food selection and in flight crew service
Cons: Better organize boarding sequence, I notice the space limitation in the line for boarding.

Cons: The entertainment options were not reflected online

Cons: Seats in economy are very tight and I'm thin. The movies were not as current as advertised. The crew was not very friendly.

Pros: On time departure and arrival
Cons: The food

Cons: food was not that great .

Pros: The food was pretty good and the crew was very attentive. Checking was easy.
Cons: Nothing really.

Pros: The quality of the ground handling is very good and the attitude is friendly! Handling things quickly
Cons: Children's meals can be changed a little more, then the amount is a little less!

Pros: Bigger space for legs room
Cons: The food

Cons: The flight departed over one hour late from SFO and caused a mis-connection at Taipei,

Pros: The crew was awesome! Will definitely do EVA again!

Pros: I had a medical emergency and the crew took very good care of me.

Pros: Everything are good

Pros: The crew was very attentive.
Cons: There were not a lot of movie options.

Pros: Crew was very friendly. Very clean toilets.
Cons: Maybe add more movies.

Cons: Good

Pros: on time

Pros: Clean, efficient and friendly.

Pros: First time to fly on EVA, heard lots of good reports about the airline. It was not bad but I expected more. Was nothing close the service you get on ANA, Thai Air or even Philippine Airlines. Smile once in awhile EVA Attendants...
Cons: Food was the worst airplane food I’ve ever had. Entertainment and movie selection was not great. But it is geared more towards the Chinese market, maybe those movies are better. Crew was professional but cold as ice. Think I got one smile from a an Attended.

Pros: Crew was very accommodating!
Cons: Just being in the plane in general. Sitting for 12 hours is really uncomfortable

Cons: Nothing

Pros: I like the staff, they were helpful and kind.
Cons: I having to wait to use bathroom.

Pros: Great seats!

Pros: Food
Cons: Delayed and I wasn’t able to make it to my connecting flight to cenu

Pros: Everything amazing

Pros: Timing of light dimand meals
Cons: Long and inefficient boarding, didn’t save my seat selection and reassigned me to an uncomfortable seat

Pros: All good except....
Cons: The seat reservation made on line was not honored upon check in. Had reserved an aisle seat and got stuck in the middle

Cons: Flight was too long.

Pros: Loved the airline. Flight attendants in economy were the best I've encountered
Cons: Some more clarity on carry-on limits would be helpful as would participating in TSA Precheck for US travelers.

Pros: Seat is reasonably comfortable in Eco Plus
Cons: Flight departed 30 minutes late, gate in SFO was a mad house with no practical lounge options for *G (must use UA Club in T3 which is a 10-15 minute walk). Please also give more than a thimble of water / beverages - serving sizes are tiny compared to US airlines.

Cons: Boarding pass

Cons: Salad dressing tasted weird.

Pros: Good.service n clean. staffs are helpful.Will recommend to friends
Cons: On my flight they are few crying babies could' not relax.Babies take turn to cry.

Pros: I was able to request a special meal, vegetarian, before my flight, food was served hot and very tasty
Cons: For me, they always leave the lights on way too long. But did find a nice blindfold in the bathroom to block out the light.

Pros: We lucked out on a sparsely filled flight so nearly everyone had a row to themselves, even in Economy class. Food was tasty, and the crew provided many opportunities for drinks. Crew was friendly and even volunteered some drawing packs for our 19-month old!
Cons: Snacks available limited to dry crackers and cookies primarily. Entertainment options - easy to use though limited selection (for US-based films at least).

Pros: Plus points: Boarding slightly late but OK once it got going. They seemed to have a reasonable drinks selection on board. Cute safety videos.
Cons: Once boarded some people move around and "re-allocate" their seat. Some recline seats during the meal service and staff are reluctant to tell them off depending on their age. Food unimaginative. A321 narrow-body - only one movie on main screen (inaudible but with Chinese-only subtitles) and no seat-back TV on a 3-hour flight. Overall not so good but another flight I took, widebody (A330) service, has seat-back TV and so is more tolerable.

Pros: Staffs are all very polite and well mannered
Cons: Nothing

Pros: The movie selection was ok. Could be better.
Cons: Is there anyway to get the tv screens to be less bright? The guy in front of me had movies playing and I could not sleep because the screen was shining right in my face. The food. ick. Airplane food is bad as it is but this was terrible. I had some pork over rice dish that was grody with an overly sweet dessert cake/pudding concoction. The breakfast congee was ok.

Pros: I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food

Pros: The flight attendants were on point and very well trained. Decent legroom in Economy class and decent inflight entertainment. Flight on tune and boarding was seamless. Will fly EVA air again.
Cons: Food was decent but could have been better. Entertainment was ok but could have used more choices. Not much too gripe about though.

Pros: Friendliness and courtesy of crew, modern plane and good food. Well definitively fly EVA more!
Cons: In my Emergency seat position, whenever someone opened the washroom door, the washroom light would wake me as the light would shine in my eyes. Maybe offering eye cover for extended seat position would help.

Pros: cheap airfare that includes check-in baggage, clean restrooms
Cons: Some brusque attendants at the counter and on the plane, cabin smells like pee (but only while boarding), standard legroom (72 cm), average food (Turkish Airlines is waaaay better)

Cons: Take height and weight when booking flight.

Pros: The seats were large and comfortable, and the food options were stellar.
Cons: Because I was checked in so late (they were reviewing my documents for over an hour) I think they forgot to place a tag on my suitcase. This is turn resulted in my suitcase being left in Taiwan where I had a 4 hour layover. I am now currently waiting for my bag to be delivered to my place of work (hopefully in one piece).

Pros: The boarding was easy and the planes were on time
Cons: The movie/TV selection was not very good and the weight limit for an international flight was very low.

Pros: Newer plane and good service
Cons: None

Pros: I loved all the ammenities like slippers, blankets, and also the bathroom ones like toothbrush and sanitary pads. This proved your airline has great attetion to detail. Also the food selection was delicious.
Cons: The tomato juice was super watery and tasteless. I was expecting a thick and savory tomato juice like the V8 or Calamaro brands, which most airlines cary. Also the head sets provided weren't the best they didn't fit well and were cheap quality.

Cons: The passenger who sat next to me had disgusting, stinky breath for the entire flight. Had nothing to do with the airline. Lol.

Cons: . I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation.

Pros: The crew were attentive & accommodating.
Cons: Food was not that good at all.

Pros: Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough.
Cons: There are not much choice for food aside from the usual that come from the airline catering service.

Cons: Not enough drinks offered for 15 hr flight

Pros: No!

Cons: No movies, seats were hard , could have used more beverages.

Cons: food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets

Pros: The flights were fine. The service good. The airplanes clean.
Cons: The food was not as good as other Asian airlines. Transferring planes in Manila is a nightmare. They performed an extensive passport check and 2 additional security checks for everyone. Took almost 2 hours. Had to be chaperoned to the next terminal. Manila airport is a disorganized mess. Not the airlines fault but be aware when transferring through Manila

Pros: Good in flight entertainment, low cost, service okay
Cons: Bad service in terms of understanding things.

Pros: I particularly admire the free media entertainment options and quality of the meals served!
Cons: I was seated in the middle of the cabin, where it is rows of four seats, and the way the space under the seats in front of them were divided caused there to only be three separate and staggered places to put carry-on bags. With all four of us in my row needing to put bags under there, it was dicey.

Pros: The crew is all right helpful.
Cons: The flight time keep on changing:(

Pros: Very friendly staff and modern plane.

Cons: Biz class was so so

Pros: Crew was very friendly and attentive, movie and tv options were great.
Cons: I appreciated that I was given a gluten free meal but one side was hot and the other side was slightly cold still. I am not sure how that could be possible, but it was my experience on that flight.

Pros: N/A
Cons: The baggages are very very late.

Pros: None
Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.

Cons: Stellar service from check-in especially cabin staff was on point. Thank you PAL

Pros: Absolutely:$

Pros: The crew is totally unprofessional and uptight
Cons: A more professional and well trained crew

Pros: On time. Good service
Cons: More leg room

Pros: I loved the space in Business class. It was comfortable and great for sleeping.
Cons: The movies in the entertainment system were boring and the food fell short of what I would expect from business class.

Pros: Lots of space and warm, soft, pillows and blankets.
Cons: My entertainment remote didn’t work and they ran out of mango juice and the bangus.

Pros: Some of the crew are really friendly and accommodating.
Cons: Space was very tight. I can’t imagine how the tall people can fit.

Pros: Clean comfortable plane. Decent leg room. Attentive staff
Cons: Manila airport needs upgrades

Pros: Flights to Manila and Denpasar were fine.
Cons: During the long 15hour layover to Bali, lunch and dinner vouchers were provided as long as you stay in the terminal. However, if you decide to leave the terminal, you had to relinquish the vouchers. No access was given to use the Mabuhay lounge and there’s not much options for rest or entertainment at Terminal 2.

Pros: Broken tv control and head sets x 2 wish I could have used my bose

Pros: Why there’s an extra charge if you seat in row 53 below. They put me to row 71.

Pros: Most ofit
Cons: Transfers in manill

Pros: Everything
Cons: None

Pros: Very nice attendant
Cons: Very irresponsible staff

Pros: Liked the crew - ground and in air folks are always awesome. Pinoy food is always yummy and their J&B Whiskey is always welcoming.
Cons: Nothing except for the price. Checked again the following week and it was $100 cheaper. Sucks but what can I do???

Pros: Had to upgrade to sit at the bulkhead area. Seating areas are too tight.
Cons: Sitting near the bathroom smelled very bad.

Pros: Like the movies, but had a problem with the iPad provided
Cons: I did not like the smaller seats, spaces& the tv iPad . The stewardess were not quick assisting the passengers. They did not make sure the toilet supplies are replenished. The food were not good. I am a frequent flyer, the food they served were all the same.

Pros: Japan is so nice and clean. People were very helpful. Good food.
Cons: During my Manila 8 hour layover, someone forced tonight unlock my luggage, opened some gifts inside( canned candies) envelope containing money and gifts. At this point while writing this review, im not finish unpacking and will continue to check next day to make sure im not missing anything else.

Cons: Unorganized for seating, they don’t prioritize family with a baby to seat together. 12:35am flight still delayed!

Pros: Service was even better on the second leg of the trip and the leg room and seat were very comfortable.
Cons: More new release movies would have been good.

Cons: I paid $300 for 2 excess baggages, one of them they left behind in San Francisco, and the other one was mistagged, had a hard time claiming it as it was tagged to someone else. Had to prove them luggage was mine by taking contents out and showing them pictures of me actually wearing or using those that were in the luggage. As for the other missing baggage, who knows. Horrible experience.

Pros: Nice crew. Delicious food

Pros: I liked the fact that it was relatively efficient terms of service on the plane. Flight attendants were courteous and hospitable, despite the fact that the flight was full. It was also a relatively smooth flight.
Cons: First of all, it took a very long time to check-in, despite the fact that I had done web check-in the night before. I think a lot of people felt the same way. It took also a very long time before we took off. We were told that it was because of the luggage being loaded but it took almost 2 hours before we finally took off. In the plane, there was a man who was obviously intoxicated and was talking in a very loud voice. I think that someone should have spoken to him about his behavior and proper decorum on the plane. Also, the flight didn't have WiFi working on the plane as well (we were told that it wasn't working) and the seat back was broken. I wish that they had told us that ahead of time to manage expectations. I hope that the next flight that I take on Philippine Airlines will be better. I hope that these comments/suggestions will really be taken into consideration so that they can make their service even better because I would really want to use Philippine Airlines again.

Pros: Fast boarding and very nice staff.
Cons: Seats were hard to recline

Pros: The comfort of the cabin and the service from the crew was superb.
Cons: Nothing

Pros: None. Seat was so uncomfortable and the food was not good at all and the service is very poor. This airline is the poorest service I have ever flown with.

Pros: I was really amazed with all the staff working for the airline. They were all very nice and helped so much with my handicapped mother before, during, and after our flight. It was already a long flight and very difficult so the staff definitely helped tremendously. The staff were very accommodating all throughout the flight. Very impressive customer service.
Cons: We didn't have much leg room for the long 14 hour flight. And the paper towels in the bathroom were a bit thin so it was hard to dry your hands after washing.

Pros: Was able to use the wifi to access the internet for free for 30 minutes of the flight. Can pay $20 to have it through the entire flight but limited to on 150 MBs. Transfer at MNL for domestic flight was flawless.
Cons: Seat cushion was very hard. No movies were available on the individual screens. I could not get the myPAL app to work with the wifi and use the entertainment options on it. This was on RP-C7775.

Pros: The crew was polite and boarding was okay
Cons: Being in a cramped space for fourteen hours in opinion is torture, they need to give passengers who travel 12 hours more leg room I am 6'2" and being cramp is not good.

Pros: Nice music while boarding. Good food.
Cons: We boarded early yet it took 45 minutes to take off. No complaints besides that.

Pros: Left on time, super friendly staff which is rare in my other options (usa carriers), the only non stop flight without layover available to me, faster than before by an hour, food really pretty good for airline food and lots of it. Good entertainment options for no extra charge. Did not get nickel and dimed over crappy movies and a bag of peanuts like USA based airlines love to do. Will use again as usual.
Cons: Nothing except business class is so damn expensive. I would love to try it someday.

Pros: The boarding was on time and it was a smooth landing.

Cons: Why do we have to buy water? It's just water!

Pros: Food was excellent!

COVID-19 information

Safety measures for airlines flying from San Francisco to Tokyo Narita Airport

Airlines flying from San Francisco to Tokyo Narita Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Tokyo Narita Airport

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Masks required on board, masks provided on flights from San Francisco to Tokyo Narita Airport

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Middle seats unavailable to book on flights from San Francisco to Tokyo Narita Airport

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San Francisco - Tokyo Narita Airport Flights

Departure:

San Francisco (SFO)United States

Destination:

Tokyo Narita Airport (NRT)Japan

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Tokyo Narita Airport - San Francisco

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