Daily cleaning, installation of cabin HEPA filters on flights from San José to Illinois
United Airlines has waived its change and cancellation fees on flights from San José to Illinois. Confirm policy on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 31m
The cheapest ticket to Illinois from San José found in the last 72 hours was $140 one-way, and $230 round-trip. The most popular route is from San José to Chicago, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $140.
United Airlines flies most frequently to Chicago from San José.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Illinois.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Illinois with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "It’s always a joy to fly with JetBlue. The staff is so courteous and friendly. It makes the flight that much more enjoyable."
Cons: "Everything was perfect."
Cons: "Horrible communication during flight delays and pilot timing out. Sat at the gate for hours with no communication."
Pros: "Nice crew, better planes than Spirit Airlines!!"
Cons: "Multiple delays & gate changes! Arrived 2 hours later than expected- not good for my ride home who had to wait so long!!"
Cons: "Two hour delay between boarding and then sitting on the runway."
Pros: "The seats were comfortable, and the crew was friendly."
Cons: "Entertainment units were just there for the sake of it, and didn't actually provide any entertainment"
Cons: "JetBlue is amazing and my favorite airlines for domestic travel."
Cons: "clearly communicate delays. We had no idea what was happening or what our options were."
Pros: "Boarding was fast and easy but that may have been because it was a small plane."
Cons: "After landing we sat on the tarmac for 2 hours! This is unacceptable. The gate was occupied by a plane having mechanical issues. This was the second time I have flown JetBlue and the second time I’ve had to sit on the tarmac for hours because of some sort of issue. Never flying JetBlue again if I can help it."
Cons: "We waited at least 8 hours in the delay and I wasn’t texted early enough to plan ahead. We waited in the airport and then we waited on the turnpike before take-off."
Pros: "LOTS OF LEGROOM"
Cons: "They have a habit of not being ontime"
Cons: "The new security check in with the automated bins."
Pros: "Free Wi-Fi, TV Channels, legroom"
Cons: "Asked the stewardess to have a blanket and water she had not brought. Service was bad ."
Pros: "The early boarding for families with strollers and the comfortable seats with a little more space than other airlines."
Cons: "2 hr delay. Poor ventilation"
Cons: "We are still on the plane. Can’t get off because there is lightning in the area. Ridiculous. It is raining lightly. I would really like to get off the plane"
Cons: "I have a problem with my ears, and asked the crew for nozzle drops, they don’t have"
Pros: "Having a tv"
Cons: "Sound jack not working properly , older plane no amenities"
Cons: "When I went to check in for my flight all sets had been picked only the upgraded sets were available for an extra cost. So with saying that I went to the airport with out a set number think my family and I would get bumped, even if the email said they never over book their flight,this was my first time flying jet blue I wasn't going to trust an email so the hole time I was worried about that when I should have been enjoying my last day on vacation."
Pros: "The crew could not have been more helpful and pleasant making the delay bearable as they were overtly communicative w all via text, email, and in person keeping is updated! HIGHLT RECOMMEND and will definitely be flying again. :)"
Pros: "Great service and smooth flight. On time, all good things."
Cons: "An individual who was very overweight sat next to me and took up half of my seat as well. I understand we all deserv to ride comfortably and my intent is not to shame them. That said, if someone can’t put the armrest down I think the airline should require them to purchase both seats as it’s very uncomfortable to be in the position of having no seat for the entire ride. I’m an average sized person so it was a challenge but even tiny people deserve the full seat they purchased. There really should be a rule or something."
Pros: "Wide array of snacks and drinks, tv/movies to watch for free, excellent staff from beginning to end, and tons of legroom. The complimentary free check of my carryon way awesome."
Cons: "I liked everything! No complaints at all."
Cons: "Delay and 4 hours in the craft upon arrival to Chicago"
Cons: "Almost a 9 hour ordeal. 4 hour delay because of weather for flight because one crew that was supposed to take our flight had “timed out.” Didn’t take off til after 1am. Finally landed and sat on plane because a plane at our gate was “disabled.” It’s 4:33am, I’ve been off the plane for half an hour, no baggage coming out of the carousel yet and no sign of this absolutely horrific experience ending anytime soon."
Pros: "The crew was great, and so was a JetBlue pilot dead-heading in the seat next to me. I liked the space in the MoreSpace seat I paid for. I relieved that the upgrade seat came with boarding in the first group. Some airlines you pay for the seat, but you're still group 3 or 4 and, meaning all sorts of anxiety about the most miserable part of any flight, the dreaded fight for the overhead bins, wondering it you'll have to check the bag and then wait for it at the destination. Thank you for removing that."
Pros: "The leg space"
Cons: "Delay and the space between seats"
Cons: "I never got the opportunity to fly because I was stuck in unusual traffic in a tunnel for over an hour just minutes from the Boston airport. I was later told there was a fire. I called the 1-800-JETBLUE number and I explained that the situation. The agent said that there would be a $75 change fee and at 4:47 pm there were no more flights out that night and that I would also be charged the fare differential the following day. I quickly went on line and found a deep discounted fare on United for $56! When I got to the airport there were several other people with the same situation. Not a enough agents on staff and no concern that I might miss my new flight on United. Thank Gid I acted fast and got another flight that evening or I would have needed to spend the night in the airport like a woman and her mother traveling to San Jose! Need more professionalism !"
Cons: "I was delayed half a dozen times, only to be canceled. Rescheduled on a flight that was scheduled to depart two hours before the original flight. Rescheduled after an hour hold. That flight was delayed the following day. Was diverted to Baltimore only to find out only some of us on our flight are getting out by a rude agent. Then no information at all. Had to run to catch an amtrak. Later found out if I stayed I would have stayed another 13 hours in Baltimore. Missed work and had no one home to take care of my family. Oh, and travel insurance will not cover anything. The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled."
Pros: "JetBlue has great staffdelayed by an hour"
Cons: "Delayed by an hour for a 2 hour flight!"
Cons: "Another plane mechanical issue causing another delay of over 2 hours."
Pros: "Good flight. The staff was nice, especially Chris. Nice to see complimentary beverages and snacks still offered on domestic flights."
Cons: "Seats are terrible, and getting worse every year, but thats coach on all airlines not just Jet Blue. Hard armrests, weirdly shaped bucket seats which are appalling in any other position than straight up with 90 degree waist bend. Thats not how humans sit for extended periods of time. A 5 degree recline is not a recline; its a joke. At least the tray table was bigger than my phablet, unlike Spirit where the napkins look like tablecloths on these ‘tables’. Overall, it is better than the cheapest airlines."
Pros: "The crew"
Cons: "The plane being 4 hours late and then arriving in Chicago only to find out we have to taxi for 30 minutes because there is no free gate for us. I’m really tired and should have been in bed 5 hours ago"
Cons: "There was uncertainty about departure time. The departure time changed several times. Landed in Chicago 3 hours late at 3 AM."
Pros: "When I got off the plane"
Cons: "it was late, the plane was dirty, the tv screens didn't work, and the seats were small."
Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."
Pros: "leg room & movie"
Cons: "It was too cold inside."
Pros: "Everything on time."
Cons: "The seat in hard."
Pros: "Most of the basics were good."
Cons: "The flight was substantially delayed and when we got to Chicago we had to wait a long time for a gate agent so that we could deplane because only one gate agent was working at that hour (10:20 p.m.). Also, the flight delay notifications came after I was close to the airport and at the airport--earlier notifications (if possible) would help. The tv/movie portion of the entertainment was not working at all."
Pros: "Changed to 3 hour earlier flight WITHOUT extra "change fee". It was FREE !! Enjoyed in flight TV with FREE drinks and snacks. As United goes backwards in customer service and costs, JetBlue leaps forward. Good work JetBlue."
Cons: "More options in snack boxes and/or food items"
Pros: "Everything Entertainment Early landing"
Pros: "Jetblue left on time from JFK"
Pros: "The on flight tv was down so I couldn't listen to music like I nearly always do on my flights."
Cons: "I didn't like waiting on the tarmac after we landed for what seemed like 25 minutes or so"
Pros: "The take off into the air was calm and not frightening."
Cons: "The flight we had scheduled with them was canceled and there was no email or form of communication sent to tell us before arriving to the airport. We found out while attempting to "check in." They were hesitant in providing food vouchers for us when our original flight that was supposed to leave early in the morning (6:30am), now left at (5:59pm)."
Pros: "Free wifi"
Cons: "The delay"
Cons: "Hour delay"
Pros: "Apologetic staff and easy check in process."
Cons: "3 hour delay on tarmac, flight attendants very slow with the service. Only got drinks 20 minutes prior to landing. They seemed inexperienced and flustered."
Cons: "Overhead space limited"
Pros: "Funny. Kind. attentive."
Cons: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."
Pros: "Great crew. Good food. On time."
Pros: "Smooth, efficient and timely."
Cons: "Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes."
Cons: "Working USB ports. On time departure."
Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Pros: "Comfortable Seating!"
Cons: "Flight delayed Quite a bit."
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Pros: "In flight service was fast and well organized. The dinner was very good. Flight was turbulent free and no isues."
Cons: "The plane was at the gate but it took over an hour for international inspection and a long time for the plane to be cleaned."
Cons: "WiFi didn't work"
Cons: "Crazy rough, fast landing but not boring!!!"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Pros: "see above"
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Pros: "Quick and easy"
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Cons: "On time, free upgrade."
Cons: "could be cheaper"
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."
Pros: "Amenities, service, and punctuation of flight"
Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Cons: "Flight delayed 2 hrs"
Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"
Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Pros: "Planes were new and nice"
Cons: "Booked together seats were separate and kept getting emails and alerts we were bumped to standby only to call in and be told it was not the case."
Cons: "The flight was an older crew , seem a bit rude sometimes especially during the beverage and meal services. Not all of the flight crew was like that, but the over all feeling existed."
Pros: "Hey, domestic U.S. flights aren't all bad! I was pleasantly surprised by the kind service and amenities on this Delta flight. There's a plethora of free movies to watch, and the crew continually checked on us to make sure we were hydrated. I think Delta may become my new prefered carrier for domestic flights."
Cons: "Bathroom ran out of toilet paper, but staff helped fix this after I talked with them."
Pros: "I enjoyed the movie, all else was good"
Cons: "Did nt get to finish the movie, arrived at destination early. Thank you Delta, great trip."
Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"
Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."
Pros: "Two Delta agents a kiosk assistance were not aware of the Hurricane Irma policy of waiving baggage fees to my destination. I informed them that the website indicated it would waive baggage fees to certain destinations if checked in at the airport before a certain date. Another Delta agent nearby had to show them a copy of the policy before I could get my baggage fees waived."
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Pros: "Both check in and gate agents were friendly and helpful."
Cons: "The boarding process seems to have some hiccups...like everyone crowding the gate and the wrong people boarding at the different boarding times. This all began when airlines charged for baggage and carry on became the only way to travel without excess fees. There is not enough overhead storage for everyone to carry-on so let's go back to no fees for baggage. The boarding process will become smooth again."
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Pros: "Friendly staff. On time departure and arrival."
Pros: "nice snack"
Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Cons: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."
Cons: "We had over 2 hours layover in Atlanta. After eating lunch at getting to gate B1 and waiting a while, I got an alert from the Delta app on my phone that said that the flight was now loading at A30. This was incorrect information that had several people upset. This was my first flight to use the Delta app to track my baggage. It was never updated to let me know where it was until after I landed in BHM. The app indicated that my bag was on another flight"
Pros: "Both of my flights were on time which i know sounds basic but all of the flights i’ve catched from SJO to X were late and this time my connection in Panama was only 1h15 and we got there earlier, so that was nice!"
Cons: "A bunch of seats were free and we were mostly sat all together (3 person next to each other).. With the covid situation i think it could be good to be more separate if possible"
Pros: "On time excellent attention perfectly clean"
Pros: "EVERYTHING WAS OK"
Cons: "PERFECT FLY"
Cons: "Easy and fast acces to aircraft."
Pros: "Prefer access"
Cons: "Schedule, we got late at Panama AirPort"
Cons: "Everything it’s fine"
Cons: "Scan machine at gate. Needed two not one. Never got to eat. Waited in line 30 mins"
Pros: "see previous comments"
Pros: "The price I paid for the ticket was outstanding, and that I am not charged for my checked bag."
Cons: "Yesterday, COPA "did not have a system" so they were doing everything MANUALLY. I almost missed my connection because we were supposed to leave San Jose at 11:23, but did not get off the tarmac until almost noon!"
Pros: "It was a regular trip"
Cons: "The connection trip Panama, San Francisco, very bad xq the scale in Cancun, very long without being able to get off the plane and not even water do not offer, that very bad scale, my taxi see san francisco I lost it and I had to pay it xq ya It was scheduled as well as a meeting."
Cons: "Too warm in cabin. Someone was sitting in my seat 7D and actually began to negotiate w me to sit somewhere else."
Pros: "We seré stuck for 50 minutes in the plane, when landing as there was some problem probably with the airport ability to accept us. At first the captain anounced something but then no information was given. It was quite stressing."
Pros: "El tiempo fue rapido"
Cons: "La comodidad del avion. Son muy estrechos."
Cons: "I didn't have a seat from Panama to Sao Pablo, because they oversold"
Pros: "The breakfast was good, warm, fruits were fresh."
Pros: "The captain seemed like a very considerate and professional woman! Props to her for giving us more info than captains usually do"
Pros: "Servicio, puntualidad, amabilidad, calidad, todo excelente"
Pros: "Puntual, comfort, smiles"
Pros: "Great overall experience. Hassle free."
Cons: "Lo últimos grupos deberían pasar primero."
Pros: "It was everything pretty good!"
Cons: "No complaints"
Cons: "We did not have the little TVs"
Pros: "muy poco volar en copas"
Cons: "en la aereolinia me dañaron una maleta y la otra aun no me la han entregado."
Pros: "The call center was not accured The fligh atendent did'nt pay any attention"
Pros: "The price was really good, was the best way to returned yo Nicaragua."
Pros: "The aircraft was so clean. The personal so kindly"
Cons: "Everything was ok"
Cons: "Nothing,it was all great"
Pros: "14 hour Layover when you have to recheck luggage is terrible. Can't even check in for 8 hours so stuck outside the airport with no place to go until 6 in the morning. Not good at all."
Cons: "14 hour Layover and luggage did not go straight through. Had to recheck baggage after 8 hours. Then wait another 6 hours inside the airport."
Pros: "Good airline. Try to use then often. ."
Cons: "The plane was way too cold for me"
Cons: "El aeropuerto de Panamá e el peor que he visitado en mi vida"
Pros: "Made it home safe"
Cons: "Seat didn't recline and horrible gas smell. Blower didn't work."
Cons: "Baggage was left behind and It aaroved 5 days later, terrible follow up and no compensation at all, total nightmare"
Pros: "Good staff. Clean. A lot of room."
Cons: "No self checking in kiosk."
Cons: "Boarding was too slow"
Cons: "10 hr delay in San José. A nightmare!"
Cons: "Both ways we had to sit and wait on board for over 2 hours on tarmac prior to take off. Captain said needed more fuel and to fix problem or to lessen weight. Tried to get bottle of water because I was dying of thirst and staff could not sell a bottle of water. Only give a 3oz cup full. Which was gone in 2 seconds."
Cons: "Nothing wrong. Complete perfection"
Cons: "The online booking company was confusing and not friendly"
Pros: "The people from Copa are so helpful answer questions I like that."
Cons: "I'm still traveling.. copa rebooked on united.. is coming in at midnight instead of 2pm.. missed an dinner event I have planned. Disappointed some people.. plus I'm still not home.."
Cons: "Less baggage weigh allowed than normal. Cost an extra $100. Plane left late with no explanation."
Pros: "Como la gente me trató"
Pros: "Caring and through personnel in the face of a virus."
Pros: "Need remplace the seats and need more space"
Pros: "Todo esta bien"
Cons: "Treat form Volaris personal at Cancun terminal"
Pros: "Got me from point a to point b"
Cons: "Crew informing passengers better, being reimbursed for seats i paid for but couldn't sit in because of a plane change"
Pros: "Flight cost and on time"
Cons: "Seat are not so confy and they serve absolutely no water. No wifi for in flight movie or anything. If here was it was not clearly offered either."
Pros: "Not much."
Cons: "Everything. Especially fun was the thousands of mosquitoes INSIDE THE PLANE!!! Off to buy some calamine lotion."
Cons: "Everything went well."
Pros: "Nothing. This is like the 3rd time I fly with this airline and it’s always something."
Cons: "Not having us sitting for 40 minutes because they arrived early and we couldn’t get out. If they get there early it should be something good for everyone but it’s actually the worst."
Pros: "Always on time"
Cons: "More comfortable seats"
Cons: "This fly was pretty good!"
Pros: "good crew"
Cons: "seats uncomfortable- no padding!!!"
Cons: "Volaris closes flight doors an hour prior to departure. Thats unheard of. Meaning they close even if you do not have to check luggage and even though its within boarding time, if you are not checked in at least one hour prior to departure you will not be able To fly And they offer no refunds or reb"
Cons: "a lot"
Pros: "Excellent customer care and great customer service."
Cons: "Too many people using the restroom. Maybe you might suggest passengers to use the airport restroom facilities before boarding the plane. In my opinion, there was too much people activity for the restroom during the flight."
Cons: "Get the forms to fill up"
Pros: "Nothing Volaris made us miss our flight and they charged us to be on the next flight tomorrow."
Cons: "Everything could be better."
Cons: "Light free snack"
Cons: "I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible"
Pros: "Nothing to like. Crew was unprofessional, rude, and no comfort in the flight."
Cons: "Everything could be better. At least offer compliments coffee/sodas instead of charging for every little thing."
Cons: "Maybe courtesy soft drinks and peanuts"
Pros: "On time"
Cons: "Had to pay extra for a suitcase that was a couple of pounds above the 10 Kgs, and a small tube where I bring my fishing pole (paid as much as a large suitcasewhen it only weighted 1.2 lbs). In the previous flight they also charged us for printing the boarding passes (we we unable to do it online),"
Pros: "Recuperaron el tiempo perdido en el vuelo"
Cons: "Perdimos tiempo para ser trasladados a terminal remota"
Pros: "That you guys sold our seats and still in Tijuana for another flight"
Cons: "Same as above"
Pros: "Low prices and attractive flight schedules"
Cons: "Hard to keep track of all the additional fees. Very little legroom."
Cons: "No comments"
Pros: "That we landed safely"
Cons: "This airline needs to be shut down please, if you’re over 5’4 it’s not for you. Seats are hard and uncomfortable, they are never on time with anything. The bilingual representatives just stare at you when you ask something in English. You’re charged $25 us if you’re 1pound over the 22 lb limit."
Cons: "Flight Network never booked my ticket, you need to remove them"
Pros: "Travel time"
Cons: "No real food only snacks"
Pros: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "checking in process, Over one hour in line which. 2 people 1 regular bag $55 dollars. Pay for everything on the plane except water. Poor ventilation. Couldn;t even lay tray down without it sticking in my gut, I could go on. I fly quite a bit and this was probably the worst experience"
Cons: "No real food"
Pros: "Loved that there was food offers . We were so hungry. We had been awake for 24 hours an we hadn’t eaten for hours and hours ."
Cons: "I didnt Know there was a menu option. At start of flight no one mentioned there was a menu for food choice . I saw It after our meals were handed out . My kids got a sandwich that was Jalepeno style sauce . It was too spicy for them to eat. If i had Known by the flight attendants (by them re assuring i knew Of the spice on the sandwich ) or by being told ,about the menu earlier , I wouldnt Have ordered it . That’s the only negative thing to say . Cuz their sandwich was really spicy ."
Cons: "Llegue 1 hora antes de mi vuelo y no me permitieron hacer mi check in porque “debería estar ahí 1.5 horas antes”. Me indicaron que debería comprar otro vuelo, ya que ellos no hacían cambios. Me tuve que cambiar de aerolínea y adquirir otro vuelo para el día siguiente."
Cons: "Worst customer service i ever had."
Cons: "One hour delayed"
Pros: "Everything went smoothly and efficiently. I think they offered soft drinks or snacks but I was asleep."
Cons: "The fact that I was unable to use TSA Pre-Check on this airline."
Pros: "Punctuality, friendly flight crew"
Cons: "Boarding was an unorganized free-for-all"
Pros: "La posibilidad de viajar a Chicag sin escalas"
Cons: "La línea Volaris o por lo menos el avión en el que viajamos es muy viejo. Y el mantenimiento deficiente."
Pros: "On time"
Cons: "Bad service"
Cons: "It was extremely delayed and the personal was terrible goving information or any solution"
Pros: "Their great manners and service."
Pros: "I like the customer care from the crew but the crew from the airport could have been more helpful in helping me figure out where I needed to go to catch my flight. The app also failed on me when I needed my boarding pass. But the flight and the crew that attended it did a fine job. The space is justifiable for the price of the ticket, unlike other airlines that boast value. As always the flight was on time. I didn't have any food or entertainment."
Cons: "The accessibility of the boarding passes. The app needs to be revised for bugs."
Cons: "Tiny seating space. Don't be fooled by the low starting price they have a bunch of hidden fees. Cero interest in helping costimers. There are openly after people's money. I never review anything unless is alarming. Go with interjet or Jetblue or anything else. Please listen, not BIAS on this one, fam."
Pros: "The flight was smooth"
Cons: "The flight left one hour after it was suppose to, there was no announcement about what was going on or why the delay. Service wasn't that good and having to pay for every little thing is a pain."
Pros: "Check in was almost no hassle and boarding was efficient."
Cons: "No free pretzels"
Pros: "Great value overall, and great service."
Pros: "Fast and easy ride"
Pros: "How clean the laboratory's was."
Cons: "No order in getting off plane."
Cons: "Seat which I paid for it"
Pros: "there was long wait in baggage check in counter, improvement on that will be appreciated. otherwise, overall experience is quite good."
Pros: "Absolutely nothing."
Cons: "Tight squeeze seating, gum chewing staff with talons for fingernails and excessive jewelry and an attitude of excessive power over all on board, tight aisle space, non reclining and uncomfortable seating."
Cons: "Overall terrible experience"
Pros: "It was okay"
Cons: "Entreteimen we didn't have any? ???"
Pros: "Food and entertainment does not apply"
Cons: "Bag cost is too expensive."
Pros: "The fast pace lines got check in"
Cons: "It took about 35 minutes to taxi in once landing"
Pros: "I appreciated the leg room on the seat. Thank you for the second row seat"
Cons: "luggage charge and cost of beverages was too high. The amount of leg room is horrible."
Pros: "Cheap efficient."
Cons: "Boarding process was a little clumsy."
Pros: "Good accommodating staff"
Cons: "Heavy charges for luggage Improvements in website"
Cons: "Plane was cramped for leg room"
Pros: "Seat was nice but didnt recline"
Cons: "Seat not reclining and no wifi"
Pros: "Nothing !"
Cons: "Everything , the whole trip."
Pros: "Everyone was nice, and worked fast."
Pros: "Not much,"
Cons: "It actualis lfigh.ly cost money to cancel th"
Pros: "Everything about spirit is good !!"
Cons: "Just the delays"
Cons: "Add on costs for carrying. Can't use electronic boarding pass. Seat bottom with very little cushion. 12 A. Checking in on website is a nightmare. It took four times to finally get checked in."
Cons: "Spirit has way to many delays"
Pros: "I like having an assigned seat, everything else was fine."
Cons: "$100 to check two very small bags is pretty unreasonable compared to other airlines."
Pros: "Friendly staff and clean plane."
Cons: "Zero entertainment options."
Pros: "Fast boarding"
Cons: "Plane needed maintenence which delayed departure by an hour. Upon finally arriving wasnt able to unboard plane quickly."
Pros: "It was cheap"
Cons: "JUST KIDDING IT WASNT. AND IT WAS A HEADACHE"
Pros: "I thought it was fantastic all around. Traveling was easy."
Pros: "Affordable price"
Cons: "Chairs do not recline"
Pros: "Both flights late, amazingly little room, pretty much amateurish all the way around."
Cons: "Only use spirt if you have no bags and no money...that's what I was left with..."
Cons: "Delayed multiple times and then canceled No good rebooking options provided."
Cons: "Too costly for checking bags"
Cons: "Both flights got cancelled at last minute. Ended up taking United."
Cons: "The check in was utterly insane. No organization. Confusing lines. Frustrating and ridiculous. I fly often with American and United. . . they are organized and efficient. This was a nightmare!"
Cons: "Too many fees"
Cons: "Don't like their check in software or their baggage policies"
Pros: "Smooth ride"
Pros: "Every thing"
Cons: "Liked everything"
Airlines flying from San José to Illinois have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José to Illinois
Masks required on board, masks provided on flights from San José to Illinois
Social distancing seating
Middle seats unavailable to book on flights from San José to Illinois
Testing for antibodies, testing for symptoms for flights from San José to Illinois
Waiving of change fees. Search flexible flights from San José to Illinois