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SJU - KOA

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San Juan (SJU)
Kona Intl
Fri 4/23
Fri 4/30
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Top airlines flying San Juan Luis Munoz Marin Intl to Kona Intl

Scores according to KAYAK customer reviews

7.2
American Airlines
Overall score based on 45,403 reviews
7.5
Boarding
7.1
Comfort
7.8
Crew
6.9
Entertainment
6.7
Food
Airline reviews

Cons: "Free WiFi"

Cons: "Free WiFi"

Pros: "Fast transportation"
Cons: "It could be better if the pandemic was over, I think everything could be better."

Cons: "Personal monitors. Free food."

Pros: "The crew was friendly, the seats were comfortable, no complaints about the flight."
Cons: "We got to the gate and I had to use the bathroom, we waited for the jet bridge to be place but there was a malfunction. I had to get up despite the plane not parked at the gate."

Pros: "the crew was amazing and the seats were awesome"
Cons: "on this trip nothing"

Pros: "The boarding process was not complicated and my moved along in an orderly fashion."
Cons: "Make the seats more comfortable! Especially on long fights where the risk of blood clots are higher."

Cons: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"

Pros: "Super comfortable"
Cons: "Excellent"

Pros: "It left on time and arrived on time"
Cons: "Service, comfort and food as I would rate these below 0 if there was that option."

Pros: "Yes"

Pros: "Desde PR comenzó todo mal por supuesto desperfecto y los de servicio al cliente su solución fue que no podía hacer nada, cuando llegara a Miami resolviera lo de mi próximo vuelo. Fue un pésimo servicio"
Cons: "Pudo haber sido resolver para no perder la conexión a mi destino final."

Cons: "It was OK, no big issues or concerns."

Pros: "Old aircraft. Ucomfortable seat."
Cons: "uncomfortable seat"

Cons: "Flight delayed because the crew arrived late the night before. This created a chain of events that got me to Newark 7 hrs later than scheduled."

Pros: "Just about everything was wonderful. Flight crew was great, infotainment centers are always a plus, and the seats are better than I remember (don’t get excited, slightly)."
Cons: "This was considered an international flight, as we discovered when we were directed to the international terminal. It was also a 6 hour flight so... where was the food?! We could pay upwards of $10 for 3-4 options, none of which were 100% kid friendly. What’s up with that?"

Pros: "Nothing"
Cons: "Delayed for 3 hours in SJU, no notice until after departure time had passed. Missed my connection , offered only option if 4 hours lay over. waist of time x whole day"

Pros: "Great crew. Great entertainment but. Ot so comfort."
Cons: "I was in a window but have a big person in my side and can't move in 3 hours."

Pros: "Our seats were booked by a cruise line and were not together on this flight. When my husband asked, the gate agent was able to seat us in at least the same row."

Pros: "On time"
Cons: "Flight attendant had some attitude as if they were not enjoying their work."

Pros: "New onboard entertainment"

Pros: "Í like al the fligth ."

Pros: "The un seat entertainment"

Cons: "Not enough food to feed all passengers and the service was very slow."

Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"

Pros: "I like it was fast and smooth"
Cons: "Not too much space in the plane"

Pros: "That I arrived at my destination"
Cons: "Everything"

Pros: "Once again, another good and on time flight with American. I was once again surprised."
Cons: "Landing was ROUGH"

Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"

Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."

Pros: "The Crew was nice ."
Cons: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."

Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."

Pros: "Quick boarding and on time departure"

Pros: "AA is excellent."

Pros: "Everithing is excelent."

Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"

Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"

Cons: "They got us off the plane to get on a another plane there for we were delayed"

Pros: "New plane, great entertainment. Good service! Clean plane ."

Pros: "Todo muy bueno"

Cons: "20 min delay at Dallas International"

Pros: "It was great."
Cons: "Everything was good."

Cons: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."

Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."

Pros: "Todo estubo muy bien"

Pros: "Easy booking, Great prices"

Pros: "Nothing"

Pros: "My experience with American Airlines was horrible I was on flight 1357 and me and my husband started boarding the plane my husband stopped so put the bag in his seat the flight attendant Sonya #695655 taliago Portuguese was very nasty rude and disrespectful and came off very racist she told my husband to sit down and move out the house as he was placed in his bag on top of his seat then when my husband told her he was placing his bag up over the seats she asked to see his pass his boarding pass then he told her he just wanted to put his bag up over the other seat because there was no more bathroom over his seat she argue with my husband after my husband left the situation alone she then comes in with another flight attendant who was more Ruder than her it was a 20-minute delay with the both of them yelling at us and threatening to kick us off the plane then didn't offer us any drinks or snacks she kept giving my huaband nasty looks the whole 4hours she was very racist and I would never take American Airlines again experience was horrible"
Cons: "This is my first time flying American Airlines and my last time I'm a human being I am African American and Puerto Rican and just because of the color of my skin I was going to get put off the plane bad experience"

Pros: "The videos"
Cons: "Seats are small"

Pros: "The service of the air hostess."
Cons: "Definitely more space is better."

Cons: "Gate changes 6 different time Delays a lot Bad airline horror not recommended"

Cons: "Cabin felt quite warm"

Cons: "Another airport would be better, no extra charges for bags would be even better!"

Pros: "Nothing"
Cons: "What a rip off airline trying to nickel and dime you every chance they can. You think you got a value until they add in extra money every chance they can. $13 to pick your seat. Tight fitting seats. They don't allow a carry on bag when you book economy and you have to pay for your carry on. Etc."

Pros: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."
Cons: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."

Pros: "The gate was right next to the one I flew in from."

Pros: "Nothing At All"
Cons: "United Airlines Was Unwilling To Assist With The Changing Of My Flight Due To The Circumstances In Puerto Rico And Wanted To Charge Me $1250 Just To Move My Flight One Day I Will Never Be Using This Service Again.Not To Mention They Wanted To Charge Me $75 Just To Pay For My Bags In Cash"

Cons: "It took a very long time and multiple stops to get to my destination which should not have taken so long. Also it was extremely expensive for such a difficult itenerary to go from SJU to PVD."

Pros: "Good"
Cons: "Abritieng"

Pros: "The respect for the time and the organization to boarding"
Cons: "My baggage did not arrive to my destination"

Pros: "United provided excellent service for my return from Puerto Rico to the mainland. Unlike other carriers, United quickly adapted to the reality on the ground and adjusted their schedules accordingly. The result was a safe, comfortable, flight for a very reasonable cost given the very short amount of time I had to make reservations. Thank you!"
Cons: "Seriously? Landing on one end of one terminal and having my connection at the end of another?"

Pros: "That it was only a 5/6 hour flight"
Cons: "Movie choices were very limited. Need better snacks than only little mixed crackers."

Pros: "United flew from Puerto Rico to Newark - did not attempt to schedule through airports affected by the hurricane in the southern US"
Cons: "United flights out of San Juan were expensive for those of us who were stuck by hurricane Irma and delayed. I paid almost double what my original carrier charged, but at least we got out 4 days earlier. I see that the carriers have dropped/frozen rates for customers stranded by hurricane Maria, but United was listed at least $100-$200 per ticket above other carriers"

Pros: "The airplane was nice, has power outlet, entretainment, and comfort."

Pros: "Traveling from SJU to GSP, my mom got to the airport in SJU for her 1am flight. To find out it had been canceled. No call or email before hand, the had to wait until 2am to change the flight and get a hotel voucher. After that, next day they board the plane and de-board the plane due to mechanical problems. Another night and just a couple of 10 vouchers. She never received an explanation or recompense for loosing part of her trip in the san juan airport. This is the second time ahe has gone thru this in the same year with United. Awful experinece."
Cons: "No warning for cancelation. No explanation of what is happening and no effort to make it better."

Pros: "A list we were given a nother. Day to travel"

Cons: "I selected the original flight for it's times, which would work best for my grandmother who was traveling solo and needed wheel chair access. Then I receive an email there will be a 7 hour delay and there were no other flights available for my original time slot. United this is the second time you have "delayed" or changed my seat after calling and selecting it and inconvenienced me. I will look for other providers from now on!"

Pros: "Nothing"
Cons: "That I had to pay for baggage separate from tickets purchased"

Cons: "2 hours delay"

Pros: "Good flight"
Cons: "Nothing"

Pros: "The atención!! Was really good"

Pros: "Comfort and food"
Cons: "wasn't comfortable and didn't have USB to charge"

Pros: "Late"
Cons: "To late"

Pros: "Nothing it was late as hell"
Cons: "Nothin"

Cons: "Boarding personnel was short and rude in some instances. Condescending comments were made when passengers were not forming lines to their liking."

Pros: "Speed when they change us from gate"

Pros: "Had a complimentary drink given to three of us because some rain water leaked in as passengers were boarding the plane. The staff was excellent beyond that!!!"
Cons: "Our flight was late leaving and for some reason when I checked in on my phone it said I needed to see an agent for my seat assignment"

Pros: "Nothing at all"
Cons: "Layover for every flight, technical problems with plane, boarding & unboarding the plane, uncomfortable, never again"

Pros: "Having so many options to watch through the free wifi entertainment."
Cons: "It was so hot in the plane."

Cons: "I have never flown United before. This being mg first time attempting to, has lead me to believe that I will never choose united airlines. After boarding my early morning flight from San Juan to Houston, all passangers were seated we were at a stand still for 2hrs before being instructed to depart the plane. We were sent back to the service desk for rerouting. This line was also an hour and 1/2 long . Fortunately I was able to transfer to another airline, but this overral experience with United was horrible."

Cons: "Ran out of the food that i wanted... settled with something that wasn't great."

Pros: "Nothing"
Cons: "Everything"

Pros: "Great experience"

Pros: "It was quick to checkin but considering we were one of the few flights it should have been that way."
Cons: "No snacks were given to my kids cuz they were sleeping, the plane was freezing took a lil while until someone finally listened to the complaints and turned the heat up. No one was able to give us direction at San Juan airport all information desk were closed. It was a very stressful frustrating time at the airport. We were flying with 2 young kids at 2am and there was no body there to help, anyone we asked question we were given the wrong info not pleased one bit."

Cons: "Excelent service from kayak and the airline"

Pros: "Early arrival"

Pros: "United responded pretty well to the situation and gave hotel and food voucher."
Cons: "My fly got delay and because of that I didn't get in time to my connecting flight."

Pros: "Even though I change my date of flight everything was good, very good customer service100 percent."

Pros: "Excelente"

Pros: "It was an over night flight and I usually fall asleep on those, but sometimes I have to wake up due to noises etc. This wasn't the case. Thanks"

Pros: "Nothing even went i got thete 55 minute early they didn't allow me to board the plaine i wad sent to anothrr airline and i. Still stuck in north carolina to 10:00 pm went i could been in my bed by now no more united for me."

Pros: "Overall, it was easy going"
Cons: "They didn't even provide nuts!! No snacks at all after the long trip."

Pros: "Everything"

Pros: "The stewards were awesome. Funny kind and attentive"

Pros: "I like the boarding process and the confort."
Cons: "My birthday was yesterday, August 22, and we were traveling to Atlanta, and at the San Juan airport the flight to Chicago was delayed so we upgrade to first class because we don have enough time to get birthday diner in the stop in Chicago to Atlanta, so the thing was that they didn't have enough meals for the costumers, they were 2 meals short , my husband couldn't eat so we ask for other options and they only had 2 thing that my husband couldn't eat, because they were horrible. So that brought my husband mad, so it was not enjoyable because every time he tried to do something to feel calm again but they couldn't do anything to help us calm down. They keep telling us that it was her mistake that she miscounted and that they didn't give them enough snacks, we didn't had snacks for the rest of the flight it was stressed full. Tomorrow i have to travel again back to Puerto Rico, and im scared that tomorrow will be a horrible day traveling with United, with no space for being comfortable with no food for 9 hours, im worried that the flight is delayed again and that a lost my flight back home, were my dogs are in a hotel till that night so im scared to have to pay another night for my dogs, and I wouldn't be able to pay it. I hope you could help me to figure something out to make this experience more enjoyable my phone number is 7876440442 Zaimee Esteves and Gian K Cruz"

Pros: "Smooth ride"
Cons: "No drinks or snacks Well think it was only water or orange juice available"

Pros: "Everything"
Cons: "I have no complaints so far"

Cons: "Having to pay for food and WiFi access."

Cons: "That you have to pay for a movie and snacks."

Read more about American Airlines
COVID-19 information

Safety measures for airlines flying from San Juan to Kailua-Kona

Airlines flying from San Juan to Kailua-Kona have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from San Juan to Kailua-Kona

Mandatory masks

Masks required on board, masks provided on flights from San Juan to Kailua-Kona

Social distancing seating

Middle seats unavailable to book on flights from San Juan to Kailua-Kona

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from San Juan to Kailua-Kona

Book cheap flights from San Juan to Kailua-Kona

Recent round-trip flight deals

4/28
Wed
2 stops
American Airlines
29h 09m
SJU - KOA
5/3
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American Airlines
29h 17m
KOA - SJU
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American Airlines
31h 36m
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American Airlines
43h 03m
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American Airlines
17h 51m
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American Airlines
27h 24m
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United Airlines
25h 45m
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35h 34m
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4/28
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20h 26m
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American Airlines
19h 03m
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21h 38m
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American Airlines
27h 24m
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27h 26m
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18h 07m
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25h 45m
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28h 38m
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21h 55m
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30h 30m
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37h 34m
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42h 15m
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21h 29m
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American Airlines
20h 26m
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American Airlines
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United Airlines
23h 44m
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21h 55m
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Multiple Airlines
48h 56m
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32h 43m
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United Airlines
23h 38m
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Multiple Airlines
25h 13m
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Multiple Airlines
36h 06m
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46h 46m
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United Airlines
20h 55m
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United Airlines
33h 03m
KOA - SJU
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Multiple Airlines
48h 56m
SJU - KOA
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Multiple Airlines
33h 54m
KOA - SJU
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55h 54m
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5/27
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Multiple Airlines
16h 59m
KOA - SJU
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Recent one-way flight deals

5/18
Tue
2 stops
United Airlines
25h 45m
SJU - KOA
5/19
Wed
3 stops
Multiple Airlines
39h 44m
SJU - KOA
5/19
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American Airlines
33h 38m
SJU - KOA
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