SAL - SMF
Find cheap flights from San Salvador to Sacramento
Good to know
|August||Best time to beat the crowds with an average 13% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$544||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from San Salvador to Sacramento
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $159 or less one-way and $320 or less round-trip.
- High season is considered to be November, December and January. The cheapest month to fly is August.
- Morning departure is around 8% more expensive than an evening flight, on average*.
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Top 5 airlines serving San Salvador El Salvador Intl to Sacramento Intl
Scores according to KAYAK customer reviews
Pros: "The staff was accomodating"
Cons: "No in-seat entertainment."
Cons: "They did not load my luggage in the airplane because there was not enough room. They promised to deliver it to my hotel at the night of the same day, but they did not. They gave me the same excuse, there was not enough room in the airplane, even though my luggage had a priority to be in the airplane. I had to discuss it with the call center stuff for a long time to make the arrangement to receive it as soon as possible. The call center stuff was not very helpful and just gave me a lot of unreasonable excuses. I am very disappointing with Avianca."
Pros: "I had an emergency row seat, giving me more space."
Cons: "This was an older plane both SFO-SAL and SAL-SFO. The ride back had tv screens every 5 seats or so."
Pros: "I fly avianca often and their service sometimes very, this particular time the crew was very professional and polite. We did good timing, but I do need to add that avianca has never been late to a fly I have taken, always on time. Food has changed, it used to be better and more generous but food in general on a plane these days is not the reason why you would enjoy flying."
Pros: "All was amazing"
Pros: "The crew was so prifessional"
Pros: "When Taca was managing it was a total disaster: Now under Avianca we experienced great courtesy from the crew, acceptable food and snacks, and prompt service. Taca took the prices to the ceiling and it was a shame to pay 900.00dls for a trip to El Salvador.to make it worst they threw peanuts and soda y our trays, which was poor second class service. It took us almost 10 years to return to Avianca/Taca. but now we are pleased. Definitely your best point is CUSTOMER SERVICE. ( pRICES STILL HIGH). tHANK YOU."
Cons: "VOLUME ON THE ANNOUNCEMENTS ARE TOO LOW, AND HARD TO UNDERSTAND BECAUSE THEY RUSH, CREW SHOULD SPEAK SLOW, PAUSED AND CLEAR ON BOTH LANGUAGES, ESPECIALLY IN ENGLISH SO TO MAKE IT UNDERSTANDABLE FOR ALL."
Pros: "The personal are very helpfull"
Pros: "Food was excellent. They gave me dinner and a snack. High quality food. Staff members were really polite."
Cons: "Entertainment was really poor. Seats didnt have a screen to watch movies or music."
Pros: "Everything food service crew"
Cons: "Security personnel at Msgr Oscar Romero International airport were ugly manner and very unprofessional, disgusting the way they treat people, I am Diplomatic Consul General and he didn't care and gave me more grief!!"
Pros: "The attention I received."
Cons: "The food."
Pros: "Everyone was lovely anf kind"
Pros: "It's just ok"
Pros: "The food they served for dinner was enjoyable."
Cons: "After arriving in San Salvador from San Jose, another passenger informed us that there was a flight departing for LAX at around 3:30 PM. Considering that our flight was scheduled to depart at 7:25 PM, we decided to ask the customer representative at the Avianca information desk if there were any open seats available on our flight home to LAX. She informed us that there were open seats BUT we would have to pay an extra $200 to board that flight. I have been on other airlines before and they have offered me the option to get on an earlier flight - FREE OF CHARGE. Considering I had bought my complete, round trip ticket for $435, the idea of paying an extra $200 for one leg of my journey seemed ludicrous! So I stayed the 6+ hours in El Salvador. Fast forward 6 hours and the desk agent at our gate announces that our flight is completely booked and they are offering $300 for anyone who will give up their seats. I am PISSED. Avianca knew our flight was overbooked and had the opportunity to take two passengers off the list and free up seats for the next flight! Instead, they chose to make us wait and delayed our flight. I do not understand Avianca's customer service procedures. Why would you not put my friend and I on the next flight when you know the next flight is going to be overbooked and possibly delayed? I'll I know is that if I can avoid flying with Avianca in the future, I will do it."
Pros: "great onboard service and on time arrival"
Pros: "I love that it was easy to get an exit seat(I need the leg room for my knees) and that they still feed people( not once but twice)"
Cons: "Really nothing to complain about although I did have to wait a little long for my bag(we all did)."
Pros: "Extra space because flight was relatively empty"
Cons: "Old plane with bad facilities. Had to use plane earphones because plane only had two prong headphone that only displayed one ear audio if you plugged in your own headphones. No neck rest for head on seat. Entertainment system was slow to respond and had problems throughout the flight (needed to be reset by crew). Overall just an old and outdated plane, which was terrible for an international flight - especially the longest of my 3 legs home. Once again, entertainment was far too limited. Only one recent hit movie, which I already watched in my 1st flight during the 16 hour journey."
Pros: "It was awesome that movies and checking bags were free for the flight! That was something i did not expect:)"
Pros: "Friendly staff, free checked baggage, beverage service."
Pros: "The service is very good! And the food is too. The entertainment is very cool too. Specially for long flights."
Cons: "Eveytime I go to Colombia my first option has always been avianca. However this last time was not like before. After the merge with Taca I noticed and felt the difference. When I purchase a ticket with Avianca I expect Avianca service and airplanes. I can tell that the airplanes are Taca not Avianca and that is very upsetting. The Taca airplanes are extremely uncomfortable and small. My tickets to Colombia are not cheap. If I am going to pay $1,000 for a ticket a expect a comfortable flight. I am seriously considering flying with American airlines from now on..."
Pros: "The flight crew was very nice and the food was pretty good. I was surprised to get food at all considering one flight was just an hour."
Cons: "At the initiation of my trip, the flight had been over-sold. The check in agent tried to kick me from the flight even though I had bought my ticket over a month prior. She said that I had to check in online to ensure my seat, but I had never received any sort of email. Finally we called a manager over and I got my ticket. On the way back I tried to get on their site but was unable to. However, I had no issues with the return flight."
Cons: "Boarding process Meal"
Pros: "Food Crew Entertainment"
Pros: "I definitely will fly with Avianca again ."
Pros: "El servicio bueno. El personal muy amable"
Cons: "La comida, no estuvo muy buena."
Pros: "Flight in time."
Cons: "They told us that it was a full plane but it really wasn´t"
Pros: "Nothing. There is nothing to like about Avianca."
Cons: "The flight was overbooked as they always oversale all their flights. The people of the counter tried to blame it on my for not pre-booking online! I've traveled all over the world, and never heard an excuse as lame as the one provided by the Avianca staff. If i buy a ticket, they need to provide the service, and not condition it to the online pre booking process. A lousy experience, looking forward to never use Avianca again."
Cons: "Unfriendly crew staff."
Pros: "I LOVED how friendly the crew were. It was a very smooth flight... Most importantly we arrived at our destination on time!"
Pros: "I met a nice gentleman from Columbia who sat next to me and spoke English. He was able to help me with my meal choice and custom forms."
Cons: "None of the flight attendants spoke English. So I had no idea what I was doing when handed the Custom forms because they were a little confusing the way they were worded in English."
Pros: "Punctually its flight"
Cons: "Everything was fine"
Cons: "The couple next to me kept getting wine from the flight crew and were obnoxiously drunk. I couldn't hear my movie, couldn't sleep, couldn't read, but also couldn't leave. I was hungry because Avianca only served pork dishes I couldn't eat and didn't offer me something else. Please consider ALL of your customers' comfort when creating your food and beverage policies."
Pros: "No much."
Cons: "They open your luggage and review every ítem in detail even my underwear. They ask to the children to take out the shoes."
Pros: "My seat was comfortable"
Cons: "I had to pay too much for extra pounds. The tv sound was not working at the seat at was at. The crew was to slow to remove the trash after food. They were so slow that coffe was not provided because by that time people were asking for it there was turbulence. Too slow the crew from this flight."
Pros: "Really impressive crew. They even served food and drinks on a commuter flight. Classy. I'll fly again!"
Cons: "one hour from El Salvador to Peru, plane had to return back to El Salvador. We waited 6 hours in El Salvador with "we will update you in 20 minutes" about plane status. Plane was "fixed" and we all boarded the same plane which had problems."
Pros: "Everithing the comfort, clean plane, the service, smooth landing"
Pros: "Our flight was delayed leaving LAX, but our boarding passes for our connecting flight to San Jose were ready when we arrived in San Salvador. All smooth. Love Avianca!!"
Pros: "The same comment that Lima - San Salvador flight."
Cons: "Same that Lima - San Salvador."
Pros: "The economy seating was very comfortable, it felt as if I was riding in the economy plus type seating that a lot of the US carriers offer as a basic upgrade option."
Cons: "Igual sillas de bebes un problema"
Pros: "quick flight!"
Pros: "Nice and quick"
Cons: "Walking outside to board plane"
Pros: "On board entertainment was perfect, nice selection of movies and series. The crew was helpfull and the food was good."
Cons: "See other comments"
Pros: "buen servicio"
Pros: "I liked the fact that the flight took off and arrived on time."
Cons: "It very much felt like flying on a low-cost carrier like Spirit, except that you are allowed to check-in two bags plus you are fed. Not bad for the price, really. I would fly TACA over Spirit to Latin America whenever possible, that's for sure! I also found it kind of curious how the passengers from El Salvador to Miami on this flight were rather snobish and conceited. It almost felt as if we were flying on a higher-end airline like LAN or United."
Pros: "Safe, uneventful flight. Everything was great!"
Pros: "The crew was polite and professional. Boarding went very smoothly and the flight left on time. Baggage was very quick when we arrived in Seattle as it was already coming out when we arrived in the baggage claim area."
Cons: "I would have like to have been offered disinfectant wipes to use on the food tray. Otherwise it was a perfect experience."
Pros: "Great crew. Good food. On time."
Pros: "Just ok"
Cons: "update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC"
Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."
Pros: "Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional."
Cons: "The little individual TV screens are tough to see for older eyes."
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "The crew was amazing. I've got the exit seat: very comfortable."
Cons: "Entertainment choice could improve, very few choices."
Pros: "Crew was very friendly and attentive. Smooth and comfortable flight."
Cons: "Seats are not as comfortable as usual, yet all flights seem to be getting worse regarding seat comfort. Time to start replacing."
Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Pros: "Everything A-Z"
Cons: "They sell the headsets for $2!!!!!!"
Pros: "Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost."
Cons: "Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent."
Pros: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Cons: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."
Cons: "They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible"
Pros: "Delta was OK"
Cons: "Lack of attention by the fly stuard in Virgin Australia Virgin had a 45´delay"
Pros: "The crew"
Cons: "The turbulence. Poor california git lits of smoke."
Cons: "The flight was very hot. Passengers near me were sweating and we Hall had thick layers on because it was cold out. I understand trying to make it warm it there’s no need to turn up the heat that high."
Pros: "Very attractive staff in flight"
Cons: "Having to unpack and repack when carry on bags are checked in waiting hall"
Pros: "The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out."
Cons: "The bumpy air. But you can’t fix that. Lol."
Pros: "Overall experience"
Pros: "Charging stations, roomy seats"
Cons: "One attendant was a bit snarky."
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Pros: "Excellent crew"
Cons: "I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold."
Cons: "Never took it!"
Pros: "Nice updates"
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Cons: "Flight boarding was an abomination as it was delayed 6 times. Then we had to board (by bus) to a location about 1-2 miles from the gate. Gate agents DID NOT keep the passengers updated. A simple announcement every 10-15 minutes would have made a big difference. Also video screens on several rows did not work, no entertainment for a 7 hr flight."
Pros: "Nice enough crew"
Cons: "The MD88 is such a crappy plane for anyone that wasn't born a dwarf. I'm tired of filling out these and yet you do nothing about it. It is criminal to cram is in like sardines like this."
Pros: "Great selection of movies to watch."
Cons: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."
Pros: "Excelent service"
Cons: "For a 3 hour flight no onboard entertainment. Such a let down"
Pros: "Anna from South Africa was funny, and super accomidatinf"
Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"
Pros: "The comfort and attention on the part of the cabin crew of the flight was quite good."
Cons: "What I did not like was the process to go to the assigned air terminal in El Salvador, the process was slow and we took the flight at the end of the last one. The same was the process from Los Angeles to Seattle that was our scale. Process too long and go back through security, the boarding gate was almost closed. I think that for these cases they should leave more time for the stopovers that come from international flights. For my part I did not choose this option, since I was traveling with a person with mobility problems and separated the group for admission to the process of entering the USA."
Pros: "The plane was really nice, food was good. I had a pleasant time."
Pros: "I liked the fact that I was able to watch a movie on my phone."
Cons: "The flight was very rough at times."
Cons: "The flight was an older crew , seem a bit rude sometimes especially during the beverage and meal services. Not all of the flight crew was like that, but the over all feeling existed."
Pros: "Flight arrived early!!"
Pros: "Good flight crew"
Cons: "Flight was delayed with no explanation."
Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."
Pros: "Great experience"
Pros: "In-flight entertainment (if you brought a tablet or laptop with you), yummy gluten free pretzels, good flight attendants."
Cons: "A complimentary sandwich would have been nice for a 4 hour flight."
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "I was able to do my check in and seat picking fast with no problem"
Cons: "A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people"
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Pros: "Daughter's first flight and the crew really made it a special experience for her."
Pros: "The boarding was made very comfortably. The staff was nice."
Cons: "Mas separación entre pasajeros"
Cons: "Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen."
Cons: "More leg room"
Cons: "I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ... thank you"
Cons: "I will never flight with Aeromexico again!!"
Pros: "Crew was nice-"
Cons: "for a red eye they should turn the overhead screens off!"
Pros: "Boarding. Very confusing who were they calling to board. I had Amex privileges and did not pick up when I could bosrd"
Pros: "Guaranty the flight and not tell you that the plane is full and you can flight until the next day"
Pros: "The movies"
Pros: "The price"
Pros: "The a accommodations for my mother who is handicapped."
Pros: "Everything was according to plan, I had no bad experience"
Pros: "Hate it the flight."
Cons: "Terrible flight.We should of have the opportunity to sit closer to the the front of the plain considering that we were a family of six with little kids all under the age of 10."
Pros: "The Guadalajara airport is slowly looking more and more like a proper international hub. Cheers to that!!"
Cons: "Aeromexico is becoming like there counter part, Volaris. Not a good thing at all. Hidden fees every where."
Pros: "Great customer service, very helpful from start to end ... always with a smile and willing to help"
Pros: "The flight was on time, the crew was polite and attentive, and I appreciated the meal."
Cons: "The temperature in the plane got very cold once we reached peak altitude - folks in my row felt the same. The flight lacked wifi and power outlets, but it's a budget flight so that is acceptable. However, some budget flights/airlines do offer that."
Pros: "The onlt airline providing every pasanger with Free drinks and food. Live the beer and mix Tequila drinks."
Cons: "I did not like paying $50 us for the second bag i thing $ 25 its ok 50 its to much... I need ir to Boeing chese and tequila so my carry on bag tas over waigt so i check ir in."
Pros: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."
Pros: "The soft seats & movie"
Pros: "My husband and I enjoyed the convenience of the direct flight. It was so much better than spending several hours in airports just to save a few dollars."
Pros: "The crew"
Cons: "The front desk staff"
Cons: "They charge a lot of money for luggage, thats not fear"
Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"
Pros: "Nice service"
Pros: "Food was just terrible¡"
Pros: "I loved the movies and the food they supply"
Pros: "It wasnt crowded, staff was always available, and made it on time !"
Pros: "The food in the airplane and the entertainment during the flight."
Cons: "I had two 50 pounds baggage allowed to check in and 2 carryon because I was traveling with my son. But I didn’t use it, I just bring a carry on. I bring a musical instrument And the airline CHARGE ME!! That’s robbery. The shoul allowed me past my instrument that have the size permitted in their policy as a checked bad. They didn’t refund my money! It’s robbery!"
Pros: "They gave me an emergency row seat and being tall that's great, the food was pretty good and we got free beer."
Cons: "Boarding took along time."
Pros: "Crew is pleasant and professional."
Cons: "Boarding process is incomprehensible and had nothing to do with your location on the plane. Very inefficient, particularly on a large 777. Pilot was very quick and used "beyond our control" as an excuse for every delay. 6 hour delay in Buenos Aires and 1 hour on the tarmac in Guadalajara. Reading light didn't work and TV screen was unwatchable."
Pros: "- The food as good. - They passed 3 times with drinks. Really nice. - You have your own screen with good content - Sweet / good take off and landing"
Cons: "- They turned on the heating (in early october)"
Pros: "One of the best flights I ever had on the last past 10 years I'm very happy with it thank you keep on going"
Cons: "That the flight they gave me was till next week"
Pros: "In general the service was good!"
Cons: "In México city needs to be better organized the people from Aeromexico who attende the customers!"
Pros: "staff was decent."
Cons: "no usb plugs, no head phone jacks for movie, no wifi. very crowded tight seating almost unbearable."
Cons: "Boarded and sat in hot plane with AC off for 15 minutes"
Cons: "The entertainment was awesome. Made the flight time go very quickly...Proceso de check in no es de lo mejor, después no tiene servicio de entrenimientos, pero ofrece un refrigerio que otras compañías aéreas no brindan."
Cons: "One hour delay, returned to airport we left from an hour after departure. Ended up arriving over 3 hours later than expected"
Cons: "The plane had to go back to Guadalajara after 1hour of flight due to mechanical problems, they had to put us on another plane ,it was scary."
Cons: "The thing I did not like is that I call Aeromexico to pay for the extra loggage tha I had before my fly and the person that I talk to told me that everything was all paid for and when I got to the airport guess what, The extra luggage was not paid so they charge a lot more than what I would have paid the first time a call."
Pros: "The professionalism. The accuracy of arriving and the plane itself was very clean."
Pros: "Flight was on time flight attendants were very nice and helpful to all needs definitely using this airline again"
Cons: "Plane was a older felt a little more crammed in with it being three row seats"
Pros: "The Flight was on Time , good crew , good Food"
Cons: "Plane over an hour late. Missed my bus connection to Reno."
Cons: "Flight has been pushed back on multiple occasions and we're still waiting to hear if it will ever leave or be canceled due to an ill flight attendant . Staff also says if canceled no accommodations will be provided because of a convention in GDL. Maybe we'll make it home eventually."
Pros: "Not much"
Cons: "Not timely; not organized. Seats were crammed tight...not comfortable."
Cons: "Our flight was overbooked and we were moved to a later flight causing a 7 hour layover and arrived at 2am the following morning."
Pros: "Not much"
Cons: "The carrier was supposed to be Alaska it turned out to be American Airlines and with that comes the confusion checking in with the wrong confirmation number. On a separate note, this was a bundled itinerary and the Thrifty Car shuttle was so infrequent and slow to the terminal I nearly missed my flight... I am not sure if I would bundle my travel plans again..,,also Thrifty car rental was short on cars in Liz Angeles on arrival"
Pros: "It was on time, no delays"
Pros: "Made it to destination"
Cons: "Gate changed without any notification"
Cons: "Late on hour"
Cons: "I had a delay of 4 hours. Got home very late. Not what I had planned on."
Cons: "Delayed takeoff by 1 hour waiting for a crew to fly in. Upon crew arrival, new crew member states that there are standby crew available and he's not sure why they didn't call on them. Then we continued to wait for 3 more passengers who were delayed and now had a chance to board our flight. Once landed, gate was occupied by yet another flight running late so we waited for 15 minutes to get to the gate."
Cons: "Changing terminals atleast 4 times"
Pros: "Everything happy and in time. Nice staff"
Cons: "Because of airline delay and increased immigration wait time, we missed our flight. No compensation but we were connected to another flight to Sac. 1-1/2 hours later, which worked out okay, except we got home very late at night."
Pros: "It was o k."
Cons: "No complain"
Pros: "Do you really think there is anything to like about flying these days. We are sardines pack on a your planes."
Cons: "Purchased business class seats, boarded in group 5. Had no where to put my 1 backpack. All the storage up front was gone. Why should I pay extra for a seat if I have to wait for everyone to get off the plane so I can go back 10 seat rows to get my bag. Dirty tray tables."
Pros: "I arrived safely."
Cons: "The crew managed to serve a glass of water. No snack, not even a bag of pretzels. They managed to collect trash four times. Again, they barely acknowledged the passengers. What happened to customer service?"
Pros: "Arrived early"
Pros: "The attention and services"
Cons: "There was no individual entertainment on board (TV’s, internet, etc)"
Pros: "nothing really"
Cons: "crowded seats , packed flight,"
Cons: "No food for sale"
Pros: "The flight was on time."
Cons: "The seats are hard and uncomfortable"
Cons: "Flight was very delayed"
Cons: "The long delay was terrible"
Cons: "Four hour layover on a flight from Edinburgh to Sacramento."
Pros: "Everything, the plane was big and comforting, the fly attendants were very courteous and professional. Awesome fly."
Cons: "Flight into DFW was delayed over an hour and ended up missing connection from DFW to SMF by less than 10 minutes because connecting flight left the gate early! We had 5 people in our group, including 3 children under the age of 10. Instead of taking off on time or just a couple minutes late (and oh by the way, the flight to SMF was scheduled to land early because of favorable winds) the flight left the gate early while we were sprinting from gate C31 to A17, missing the door closing by minutes and stranding our party for a three hour wait for an aircraft that went to SFO instead (75 miles away from Sacramento). As the coup de gras, our luggage didn't make it on the plane to SFO so now it's sitting in Sacramento awaiting delivery. I know there were a lot of upset people with the weather delays yesterday, but a bit of foresight or accommodation by American or a particularly savvy gate agent could have prevented the 5 of us from being among them."
Cons: "It also didn't happen due to rerouting"
Pros: "It seemed like it took longer to board this time. Otherwise, all was good. Flight was on time leaving and early landing."
Cons: "It seemed like boarding took longer that usual this time. It seems like it would go more smoothly if it were set up that everyone boards in the order from where they are seated, starting in the back, working forward."
Pros: "All was good ..."
Cons: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
Pros: "How friendly the staff at the gate always are."
Cons: "How lazy and unfriendly the staff at the ticket counter in LA are. I really hate that they make you check in yourself PLUS print out your own bags tags while they just stand there looking at you. What a waste of time and my money paying to be on this flight!"
Cons: "There was an announcement made after takeoff that due to "turbulence" no hot beverages would be served. That is just unbelievable! I spent a good amount on a ticket and you mean to tell me that you won't serve coffee due to turbulence?? Turbulence is staple of every flight. What an excuse!!! American Airlines stinks! No tvs on any of the flights too."
Pros: "Super service from a great crew!"
Pros: "Flight crew was awesome!"
Cons: "Connected from Cabo through Phoenix... seems that AA has really done a great job with passengers, but luggage is a whole other story, waited over an hour in Phoenix for luggage to come out, of course it didn't make the connection (had to clear customs in Phoenix)"
Cons: "The seats even in first class were so old the springs were stabbing me in the back. No entertainment system. American Airlines is ALWAYS late. I was delayed 5 hours. Food is horrid. Rating applies to all American flights I've been on."
Pros: "No comment."
Cons: "Due to flight delays and missed flight because of the delays, we had to rebook and reticket and took a different airline"
Pros: "Gate crew kept the door open as we dashed to our connection and welcomed us by name as they hustled us on board. Ground crew did an amazing job of transferring our luggage in the short 10 minutes or so that we had between planes. Thank you everyone!"
Pros: "Price was right"
Pros: "Flight was good."
Cons: "Just getting through immigration in Miami fl."
Cons: "I was unable to get this flight and rebooked onto a United flight that was denatured 4 hours."
Cons: "Flight attendant rude. No smile, only saw them once"
Cons: "The layover was supposed to be an hour...ended up taking 3.5 hours!"
Cons: "El vuelo partió casi 1 hora de retraso lo que significó que debí correr para alcanzar mi siguiente vuelo."
Cons: "They forced me to check my bag in to baggage claim instead of at the gate. The airport staff were extremely rude and disrespectful."
Cons: "Everything was perfect"
Pros: "Music/radio was nice at my seat; got into Sacramento early"
Cons: "No gate # on boarding pass, almost missed flight; kind of had to slouch to look out the window; rough/fast landing"
Cons: "That there is no internet"
Pros: "The plane was almost empty and so I was able to rest comfortably."
Cons: "The flight got late and then were told its early And I literally had to run terminals after Finding out that my luggage was still missing. It's been two days and I haven't got my luggage yet"
Cons: "The rental car they have different than show price is diferentente u pay more than kayak ofert to hight price they I was. Not happy you should be check that they said the insurance u offered is not valid in el salvador"
Cons: "Poor service any customer service"
Pros: "Friendly flight attendant"
Cons: "Long walk to gate"
Cons: "Absence of entertainment"
Cons: "No food I was hungry .. because In the airport I didn't have time and they just give cookies lol"
Pros: "Not much. We did arrive alive, which is the best part of it."
Cons: "First flight of the day took off late because of a mechanical issue. Couldn't they fix it during the night?"
Pros: "United has a lot of issues but I can handle it...."
Cons: "I was so upset that when I went to El Salvador and when I came back UNITED charged me for my bag and my partrner bag too... I spent another 125 USD for that and you guys never say a word about it before ... that is not fair at all...."
Cons: "Flights from SMF to ORD to IND included on board flight entertainment at no cost. Flight from IND to ORD it was included. However from ORD back to SMF there was a fee. For the amount of money paid for the flight and for someone on a tight budget, this was extremely disappointing."
Cons: "Customer service was terrible. I was told I was not their customer and they wouldn't help me. When the agents sent me away for the 2nd time, after promising to hold the door, I returned and the agent closed it in my face."
Pros: "See above"
Cons: "See above"
Pros: "same as obove"
Cons: "same as above"
Cons: ""Dish Network TV" $7 for every 2 hours, if you don't pay they just repeat the add in front of you for the entire flight. So greedy. This is why Delta is so much better. Tons of movies, newer, and FREE. United Airlines is terrible."
Pros: "Smaller plane enhanced comfort"
Cons: "Did not use entertainment app"
Pros: "Close gate our connection."
Cons: "More trouble and delay on take off."
Cons: "Very noisy!! A dog whinned the whole time. Flight attendants were ok."
Cons: "Give something else to eat free."
Pros: "Leg room"
Cons: "Staff in main cabin was nasty"
Pros: "Nothing delay"
Cons: "Mahor delay and tarmac issue refund immideate"
Pros: "On time but good"
Pros: "Quick flight, beautiful day, interesting company sitting next to me very pleasant flight."
Cons: "The flight was overbooked and they were offering vouchers for later flights, wasn't a bad thing, though, I'd have done it."
Pros: "Crew was very nice and customer service oriented."
Cons: "Seating, lack of leg room, no in-flight entertainment to even pay for, cost for said trip, food and drink costly."
Pros: "Nice staff"
Cons: "Little delay"
Pros: "Bigger plane more smooth ride the pizza was excellent"
Cons: "The running to the next plane in 15 min because of the delay the landing was hard"
Pros: "Not much."
Cons: "After sitting on the tarmac for over an hour we were told by the pilot that we had to go back to the gate to get more fuel! All this because the plane's computer did not agree with the central computer. So: 1) Why didn't the pilot check and fix this discrepancy at the gate? 2) Why did it take more than hour for them to decide what to do? 3) Why did the pilot and cabin crew take over an hour to inform us what was going on? There were many angry people on this flight, including me."
Cons: "Hard landing, puking passenger that started at boarding til landing. Bags were smashed up, that's just the beginning."
Cons: "Where do I begin with this experience, It all starts with a 200 dollar fee for surfboards. Highest of any airline I've ever seen. And ended with delays on every leg of the flight (all Maintnence issues ) and lost boards in Texas. Do not fly this airline, they are the worst"
Pros: "The seats on the E175 were more comfortable than those on other RJs."
Cons: "Our seats and boarding passes were given to two other people! How can someone else board a plane with our names on the boarding passes?!"
Pros: "the customer service rep was very professional and helped us out."
Cons: "my girlfriend and I were removed from the plane. she had received troubling news from her family that kept stacking on, not to mention we were tired from traveling all day thanks to delays making us miss our flights. and when we gestured for an attendant to come by, light dark skin, facial hair, glasses. he had customer service come by and we reiterated the question if we decided we would like to get off the plane would it be possible to receive a voucher for the flight. but we told him that we were just trying to consider options and we were good to go, and the customer service told us that the attendant did not feel comfortable with us on the plane, and that my girlfriend reached out and touched him and he did not feel safe. we never even raised our hands our eye brows. they caused us all kinds of hell, we couldn't get another flight till 2210, they embarrassed and humiliated my girlfriend because she was crying. unacceptable."
Cons: "Baggage pick up"
Pros: "Getting to my destination on time."
Cons: "Hate LAX. Hate the empowered TSA. LAX seems to be forever under construction. Avoid if possible."
Cons: "Fly being delayed for more than 6 hours"
Pros: "Flight was delayed an hour, so they didn't charge for TV."
Cons: "Flight "attendant" bumped into my shoulder every time she walked by. Splashed with liquids (ice/soda) multiple times by the flight "attendant" running the drink cart, then they skipped past me when it came my turn for a drink. Very cramped cabin."
Cons: "Absence of food on International Flight. Tight seating. Old plane. Lack of free entertainment."
Pros: "Everything else was fine"
Cons: "For such a long flight and quite expensive some food should be provided. I have never flown before like that (over hundreds of overseas flights) and had NO FOOD given at all."
Cons: "not offered any break on food or beverage, or wifi."
Pros: "Flight from LA to Sacramento was one hour delayed! No heartfelt apology, almost like this happens all the time."
Cons: "We're treated like livestock!"
Pros: "being group 3, yet row 30. Not being cramped. being with an actual United flight crew (instead of a Sky West)."
Cons: "6 hour delay in SFO is apparently not unusual. Gate agent tells us that they will always bump that flight for other western regional airport since SMF doesn't have a curfew. United could care less and not transparent. And then they have the gull to tell us it was weather related. There was no bad weather anywhere in the western US that day! I tracked the plane backwards online and it never left Cali all day. United lies to shift blame away from their decision to screw all those on that flight. Advise: If you have this connection skip it, rent a car in SFO and drive to SMF. You will be to the good many hours."
Cons: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."
Pros: "As above"
Cons: "As above"
Pros: "Everyone was kind and professional."
Cons: "There was one guy helping me with my boarding pass who was rude."
Pros: "Excellent attention in the fly"
Cons: "I had round trip from Sacramento to Cancun, the staffs service was poor, there are even no greeting and smiling when I every time checked in. That is really bad experience with united airline"
Pros: "It was good to be in Houston for a brief moment!!"
Pros: "Flight was on time"
Pros: "Enjoyed it"
Cons: "Delayed flight. Missed connecting flight. Desk attendant was rude about it. Not a frequent flyer so never had that happen before. Says free wifi on flight but passengers couldn't connect. I won't fly on this airline again."
Pros: "Everything was on time"
Cons: "Seat are to tyht some international airlines ofer food and entertaning for free on more than 2 hours fly"
Pros: "The flight was short and on time."
Cons: "Patronizing flight attendant"