Daily cleaning, installation of cabin HEPA filters on flights from Santa Rosa to Kaua'i
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 580 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 1 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kaua'i.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kaua'i is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kaua'i with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kaua'i up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Very friendly and efficient crew"
Cons: "Everything was great!"
Cons: "Really comfortable. Great flight"
Pros: "Makeup was on point!"
Pros: "We were in the premium seats and that gave more legroom. Complimentary drinks were great and the flight crew was amazing."
Cons: "I couldn’t use the network to watch movies."
Pros: "Footrests under the seat in front of you"
Cons: "Not sitting in the plane for 2 hours before it took off"
Cons: "Boarded everyone then immediately said we are delayed. Sat at gate for 1.5 hrs. Crew not very friendly."
Pros: "Free upgrade!!!"
Pros: "Brand new aircraft. Tons of legroom"
Cons: "Device entertainment was glitchy and I wasn’t able to watch, despite following directions for device compatibility."
Pros: "TSA time in Portland was 20 min at 9:30am on a Tuesday. Power outlets in the boarding area were nice but could’ve been more of them. Flight attendants were outstanding (AK 841)."
Cons: "Hard seats"
Pros: "Super fast turn around, great in flight crew (Tonya was very nice). Barely any wait time to get my bag upon landing. Love the free beer and wine, of course. The plane was late and we were boarded and in the air in about 10-15 at the most. Ground crew at STS is always good. Flight was fine, a bit bumpy on the landing. Great sunset and view of the full moon."
Pros: "I hate this bus thing"
Pros: "Nice crew comfy seats especially for a prop. Good overheads"
Cons: "Delay of 90 mins"
Cons: "They closed the check-in counter 40 minutes prior to check in AND the flight was delayed 10 minutes. So even though I was at the airport a full hour before departure, I was not allowed to check in and I missed the flight. I had to be rerouted through Seattle and got home 8 hours later than planned. Very frustrating."
Cons: "One hour delay leaving sts"
Pros: "I had an empty seat and the stewardess asked me if it was ok to move a person, so I agreed. She gave me miles just for that."
Pros: "We got in 45 min early. As always, super friendly, clean, and comfy (for coach). We have their credit card, so free checked bags which is wonderful ."
Pros: "Flt arrived early. The crew were all very friendly and the service was excellent."
Pros: "Everything was on time. Crew was nice, no issues."
Pros: "Great flight, lots of attention by crew. Arrived early!"
Pros: "Great service on time"
Cons: "No complaints"
Cons: "Crew was rude with handling of the beverage and food carts and passengers trying to get down the aisle. This is an issue on all flights, but this crew was inconsiderate and seemed to dislike their job"
Pros: "I liked how the captain came thru the plane talking to everyone and engaging. I didn’t try any food so not sure how it was but the coffee I had tasted burnt. I didn’t use the entertainment available but the WiFi was so slow I was unable to use my device."
Cons: "Most of the plane was asked to use the back restrooms which caused quite a line for quite some time."
Pros: "Flight left on time."
Cons: "No wine, had to be shuttled to terminal. Done ever time after Virgin purchase. (At LAX)"
Pros: "Food selection and frequency of service"
Cons: "We sat in premium, the first row after first class and the trays were in the arm rests, so we couldn't move our out of the way. Very uncomfortable seats for paying an extra cost for them."
Cons: "The flight left without me and six other passengers, despite the fact that I got to the gate at 5:30am for a 5:45am flight."
Pros: "Check in person Alaska counter went out of her way to make sure that my wife and I had seats close together so I could help her on the plane and help her get seated."
Cons: "Everything went well. I was very happy with the service and the flight."
Pros: "Apparently mechanical problems early in the day put our jet 89 min behind, but all involved worked the magic to achieve only a 60 minute late arrival. Loved the sparkling water (she was kind enough to make mine vegan even : - )."
Cons: "Late start and long taxi and long bus rides. BUT, the conversation with the new found friend was off the chain. I'm cool with the Sonoma means a taxi and bus portion - worth the fare."
Pros: "I survived"
Cons: "The plane was older then my grandma"
Pros: "Very convenient to fly from Santa Rosa to LA"
Cons: "It was a small plane so it was a little crowded"
Pros: "Liked being able to board the plane from both ends, much quicker."
Cons: "No entertainment but none was expected"
Cons: "After arriving at the santa rosa airport, an airport smaller than most bus stations, I tried to print my boarding pass at the kiosk, it told me to go the Alaska desk for assistance, easy enough considering theres only 1 desk in the entire airport, however there were no Alaska employees there. I waited, and waited, and started to panic as the flight time approached but knew the plane was literally 10 steps away so I did my best to remain calm. I tried to enter when people started to board, but despite my confirmation number, receipt for my flight and 2 forms of photo ID, the security team informed me that I must get a boarding pass from the non existent Alaska air employees. After waiting for 45 minutes and watching my plain board and fly away, an employee finally showed up and did his best to help me, but also told me its normal for Alaska to leave their assistance desk unmanned, and I should have used the kiosk... Which didn't work. After putting me on a bus to SF airport and assuring me they have a flight waiting for me with united. I was surprised to discover they actually shipped me to an airport 2 hours south, with no ticket waiting for me. After a 24 hour ordeal I finally made it to my destination, and all I was offered for their horrible customer service and "forgetting" to confirm the flight they claimed was waiting for me, was a 24$ food voucher!!!! Wow, a full day late for my cousins wedding, but I got a food voucher! I'm shocked and appalled at their lack of professionalism and will NEVER fly with Alaska again"
Pros: "The ease with which we disembarked. Having two options to exit made it so nice. I was out the door in two minutes."
Pros: "That's all it was. Okay."
Cons: "There were about 50 types of memberships that kept getting called before us peasants could board. I liked the cheery nature of one of the boarding staff."
Pros: "Easy checked bag drop off. Loved not driving to SFO . Easy boarding . The whole experience was great much more relaxed than when I have to go to the city . This is my first time flying out of STS . Loved it ."
Cons: "Small commuter plane , but I'll have to get used to it ."
Pros: "The staff was extremely friendly and attentive. Boarding was a breeze and hassle free. They brought around beverages 3 times during the flight. Right before landing they handed out complimentary cocktails. This was my first time flying with Alaska Airlines, I would fly them again."
Cons: "No complaints!"
Pros: "Was late to the gate, and with the ramp still attached to the plane were told the flight was closed. Still traveling, through San Diego and board a plane this morning to Kauai. I sent an long email to customer service. Not a happy camper."
Cons: "What happened to the complimentary meals? Lordy, it was a 6-hour flight!"
Cons: "Bag got taken off plane because plane weighed too kuch"
Cons: "No window shades...on a sunny day. Uncomfortable, unsafe and difficult to work on a computer. ps, at leadt I got on the flight. This airline is ruthlessly unsympathetic to people that miss boarding - even when plane not full and even when there is a second holding area requiring additional wait time."
Pros: "Flight attendants offered drinks. I wasn't offered beverages on the flight from LAX to STS and was very thirsty."
Cons: "The overhead speaker was WAY too loud. It felt like they were screaming at us the whole time through the intercom."
Pros: "The crew was great, plane clean and comfortable and ride smooth"
Cons: "We were held up for almost 3 hours due to weather in LAX. Not the airlines fault but it was a 6AM flght and there was nothing at STS airport to eat. No tea. Coffee and cheezits. Crew tried their best"
Pros: "Great stewards, great price, comfortable + clean + modern airplane. What else could you ask for"
Cons: "I could ask for live TV on the backs of the seats, as with Jetblue and others"
Pros: "Really cramped overhead storage. Not TSA dimensions."
Pros: "Loved the staff!!"
Cons: "6 am is really early"
Pros: "The crew and the overall flying experience was fine"
Cons: "But my travel luck proceeded to haunt me and my only bag I had travel with me was lost and they have no idea where it is.... hope to get it soon since I have work tonight and tomorrow morning"
Pros: "Overall great."
Pros: "Complimentary beer"
Cons: "American crew and gate agents are awesome!!!!"
Pros: "Great crew"
Pros: "They looked for 18 people to get off the plane because of weight restrictions and the process was very disorganized"
Pros: "Crew was fantastic. They offered to valet my bag as I was boarding when they saw that it was cumbersome for me. The stewardess put me in a great seat when I was helpful to another passenger upon boarding. Also everyone seemed to be quite attentive and helpful during the covid situation, where people are a bit unnerved. I appreciated the effort to make everyone happy."
Cons: "The landing was a bit rough, but the rest of the flight was a dream. Definitely one of the better experiences Ive had in my 34 years of flying."
Pros: "Movie selection, clean plane"
Cons: "Rude passengers that do not respect personal space even after notifying a flight attendant."
Cons: "One of the crew at the airplane was really rude was a Male. He needs be more sensitive with special needs passengers."
Cons: "This is my first time that I travel to US form dec 18 and have to pay for luggage. I can understand if that’s a company policie, but maybe I can flight in another airline that’s doesn’t have any variable fees."
Pros: "They crew was extremely attentive."
Cons: "No tv screens and internet was shoddy."
Pros: "The crew was great except the steward making announcements was difficult to understand at times. She sounded as if she had laryngitis. I hope she is doing better."
Cons: "Entertainment cold have been provided for the clients"
Pros: "There was a lot of entertainment choices"
Cons: "Seats are so crammed. Plane was late."
Cons: "Onboard entertainment was not reliable on one of our TVs, and the earphones ports barely worked, had to hold the plugs to hear. MinimL food choices, and you had to go to the rear of the plane to get it. Staff on plane was not super friendly."
Cons: "To change a flight they want $200! That is why I changed to Southwest."
Pros: "The crew was amazing! And the seat was comfortable."
Cons: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"
Cons: "Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting."
Pros: "Left on time. TSA boarding pass."
Cons: "1. Seats uncomfortable- too close together. Causing the person in the middle to lean on me. 2. The seat in front of me reclined into my space leaving me no room to extract my food tray and to cramped to work on my computer. 3. When buying a ticket no assigned seat. Paid 100.00 extra to select my seat and it didn’t allow me to choose anyway. When I went to select my return seat I had two choices- a middle seat or pay an additional 35.00 for a premium seat. 4. Had to pay 140.00 for luggage with no carry on (70.00 each way) 5. Not going to fly American anymore."
Pros: "Chicken wrap"
Cons: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"
Pros: "Crew was very helpful."
Pros: "comfortable seating, lots of movie choices. food and drink selections were nice.Galley snack choices were underwhelming"
Cons: "Staff was fair, but nothing compared to the service on JAL from CA to Tokyo. Very loud throughout the flight pushing the drink cart through the 8 Business Class rows instead of just delivering drinks to the 32 people in the section. Once the initial food & beverage service was complete, the service practically disappeared unless i sought them out in the galley."
Pros: "We landed safely; Beautiful infotainment screen that did NOT work"
Cons: "Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours"
Cons: "After take off I could no longer hear anything through the headphone jacks. Staff was VERY rude & unpleasant the whole trip. Feed half of my family, and left the other half of us to sit there until there was only one choice left, Then completely forgot to serve me anything."
Pros: "Our flight was delayed for almost 3 hours. They accomodated us with free snacks and sandwiches. The flight crew were very professional and were nice to us, because a lot of us were worried about making our flight. They kept us updated with all the changes. They had good entertainment selections. The pilot got us to our destination about 5 minutes early."
Cons: "Our flight was delayed about 7 times, we changed gates twice, and the I got to my second layover with 20 minutes to spare instead of the usual 2 1/2 hours. When I tried asked the stewardess if I could deplane with business because I was running late for my connecting flight, she said they no longer do that because passengers don't listen to them. Instead of trying, she juat said no. I felt like an inconvience to her, like it was my fault I didn't have enough time between my flights."
Cons: "My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances."
Cons: "Food Seats so tight"
Pros: "Easy normal flight"
Cons: "Congestion in Chicago sat on runway 30 min"
Cons: "Never given instructions on use if inflight WiFi. No food service on a three hour flight???"
Pros: "Left on time arrived on time. Also, luggage got to the carrousel quickly."
Cons: "Nothing it was a short flight and the plane was mostly empty."
Cons: "51/2 hour delay!! Should have brought in another plane."
Pros: "Crew was great. Courteous and efficient."
Cons: "For a long flight the entertainment options were pathetic. Also the flight was 2 hours late. And there were no chargers at the seats so that also limited the entertainment options. The food was too salty and fatty."
Pros: "Flight was delayed an hour in LAX due to mechanical issues. Entertainment system was great."
Cons: "Flight Delay"
Pros: "Speedy boarding, friendly crew."
Cons: "Seats are definitely cramped."
Pros: "Timing was on point. Majority of the staff was friendly. Wifi with gogoflight and as I am a T-Mobile Customer is definitely a big good point."
Cons: "No food was given if you didn’t buy anything. Even being the flight almost 4 hours. ($10 for a chicken wrap...)"
Pros: "Crew was very nice."
Cons: "Flight delayed by 5 hours last minute, making my layover 17 hours long. The delay caused my car rental place to give away my reservation so I had to wait an additional 2.5 hours to get a rental car. The primary reason for my travel was a wedding and although I made the actual wedding, I missed most of the pre-wedding activities that I had rsvped for. The seats were really uncomfortable, particularly the lack of low back support. I was very sore after the flight and was unable to sleep despite having been awake for over 24 hours prior to the flight. We were finally given meal tickets but was unable to use as everything closed at 10pm."
Pros: "mas de media hora en la pista y 15 minutos mas para desembarcar"
Pros: "Entertainment comfort crew food fligjt"
Cons: "Not 1 thing"
Pros: "Very attentive staff. They kept the energy up the whole 8 hour flight. I had a great seat assigment."
Cons: "Chairs were a bit uncomfortable, but that's almost all airlines for me because I am tall."
Pros: "I like the movie selection"
Cons: "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"
Cons: "Seat would not recline. Normally wouldn't be an issue, but it would have been nice to be more comfortable on a 9 hour flight."
Cons: "No wifi nor power outlets. The entertainment was okay at best."
Cons: "There was no food or entertainment and the seats were old and uncomfortable and it was ridiculously cold"
Pros: "Clean, smooth flight, on time. Enjoyed the blankets and the inflight movie options were good."
Cons: "Cramped, and we didn't get seats together... Hate the system where you have to pay $30-$95 additionally to choose your seats before check in, just doesn't seem fair when the tickets are already crazy expemsive and you're paying for your luggage as well... if you don't pay extra, you (we) end up sitting across from the restroom for six hours of in and out excitement."
Pros: "Crew was nice"
Cons: "Food was poor"
Pros: "That I slept a bit"
Cons: "Uncomfortable chairs, no Economy plus option, old plane, no individual TVs for private entertainment."
Pros: "Avianca originally denied me a boarding pass because of a broken ankle injury sustained while on vacation. After a lot of arguing with the check in staff I was 'allowed' to purchase an upgrade to fist class. The Cusco checkin staff (except one) should be ashamed. The flight crew was fantastic."
Pros: "On board flight entertainment did not work No kid friendly meal options Bags checked onto the wrong flight from PHL-DEN"
Pros: "Crew was very upbeat and attentive to passengers. We sat in Main Cabin plus and there was a lot of legroom."
Cons: "1. Limited menu of food for purchase 2. wifi did not work over the Pacific--their wifi is ground based rather than satellite based."
Pros: "American Sirlines flight # AA1249. Was a poor experience. Flight was over an hour late due to flight crew had not arrived. The plane was too small for such a long flight Los Angeles to Atlanta. Took an hour to collect our baggage from baggage claim. I will try to Avoid American Airlines on the future."
Pros: "Ontime working airplane with good crew"
Cons: "Setting is crowed especially when person in front reclins entertainment does not support many android and no kindle device"
Pros: "I like that their fleet has become slightly more modernized. Leathers seats are a plus"
Cons: "In flight entertainment and charging stations are a must. Slightly lacking in both those. Their flagship dreamliners have all these amenities but are new planes. Boarding on American seems like a broken process."
Pros: "Crew was excellent on both legs. Pleasant, accommodating. Good overhead storage space. Free tv was nice although I didn't watch it."
Cons: "Cramped! I'm 5'2" and could barely get my underseat bag in and out. Very late boarding and departure. Don't like the glass of soda and they don't hand you the can but that's just me. And, of course, we boarded very late."
Pros: "Thank god for the classical music station channel 1. Flight going back was better in comfort, space and entertainment options. But still will choose airline more carefully the next time I fly."
Cons: "Plane was small and tight. Didn't have room for small duffle bag but accepted putting under my seat, even though I don't understand people trying to get on with two bags. Wifi not free in airport and didn't work. Wifi also not free on plane. Movie was nothing i wanted to see."
Pros: "Amazing crew and comfortable seats"
Cons: "Food, movies"
Cons: "My second (of three) flights was late. United texted me that my next gate was a “2 minute walk” from my arrival gate. Instead, it was a 15 minute walk plus a shuttle bus away. The gate didn’t change, the info was just wrong. Fortunately, my third flight was delayed about 30 minutes. But this also was not communicated in the United text until late."
Pros: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Pros: "Crew was above and beyond. Really helpful and kind."
Cons: "United flights always delay. Rushing to Airport with all the traffic delays only to be told the it will be delayed for 30 mins is unacceptable. This occurs every time I fly on United. Also reported that the power outlet is not functioning 3 times but nothing was done .. also huge delay getting out!!"
Cons: "All went smoothly for this short trip. I booked several weeks ahead but still couldn’t get nonstop from STS to SAN."
Pros: "This plane is 4 seats across ... no middle seats"
Cons: "Overhead bins are tight even for standard suitcases."
Pros: "The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight."
Cons: "Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth."
Pros: "Crew attitude and service excellent"
Pros: "The breakfast sandwhich they gave me for free (because they didn’t have lunch? Idk they just said don’t worry anout it when I went to hand them my card)"
Cons: "Of course economy is just not comfy. Also I couldn’t sit with my girlfriend :( And the backside of the seat in front of me was dirty (fluid stains). They also didn’t have lunch on a 6 hour flight from 9am-3pm"
Cons: "Seats were super small, people kept bumping us, and so did the crew, without even say sorry"
Pros: "Full flight but still received great care and attention from the crew."
Pros: "Clean, good crew, not too cramped."
Cons: "Seats are very uncomfortable on the upright position. It would be nice to have some complementary food on a long haul. Even air Dolomiti on a 1 and a half hour flight offers better than... pretzels!"
Pros: "Crew was responsive to an engine circuit breaker issue while taxiing and returned to the gate to have it addressed. Took off two hours late, but secure in the knowledge that the problem was not a flight safety issue. Kudos to the crew."
Pros: "The service was excellent! The crew was happy and accommodating."
Cons: "It was cancelled"
Cons: "This plane was awful. I don't know how anyone who is not miniature sized could be comfortable on this plane. I am 6' 1" and ~ 200 lbs, not huge by any means, but not tiny. I legitimately could not stand up (so I had to sort of slouch walk down the aisle to find my seat at the back of the plane), then the seats themselves were so narrow that I ached terribly when seated in any position for more than acouple of minutes."
Pros: "Every thing about it except for snacks Wish there was a meal from sfo to ohare"
Cons: "The piolets ability"
Cons: "2 hour delay after almost 3 hour layover"
Pros: "Made up slight delay on take off in the air"
Cons: "One hour on tarmac."
Pros: "I'm sure this flight would have been fine if it wasn't missed due to previous maintenance delays on my first flight causing a catastrophic snowball to my entire trip."
Cons: "I like that they had freer media for us to see and wifi abalibl"
Pros: "Same as above (for both flights"
Cons: "Same as above (for both flights"
Cons: "Delayed for over 3 hours due to jetbridge being stuck to plane. Basically 2 5.5 hours have taken me 2 full days instead of one"
Pros: "Crew was nice"
Cons: "United seems to havens excessive amount of delays."
Cons: "Flight was delayed over and over. They then changed the gate at the last minute."
Pros: "The crew members were great"
Cons: "VERRRRRYYYY OUTDATED"
Pros: "Snacks and drink"
Cons: "3hrs waiting for the plane"
Pros: "I didn't not make to my flight on time because I didn't know I need yo check in a day ahead but luckily there was another flight leaving over an hour and a staff was able change the flight for me without charging a fee. that was very nice. My seat was on three roll seats and there was another person was same roll and we share other seat and strength our legs."
Cons: "In flight movies did not work."
Pros: "Streamlined experience and on time. My choice of seat as well at the terminal desk."
Cons: "Pay for wifi and tv. Jet blue gives it to you for free."
Cons: "Yyyy Ggggggggggffggvfggggdswfgggfffffrffgfggggfffff"
Pros: "The fact i got to my destination"
Cons: "No entertainment system or wifi available"
Cons: "I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED."
Cons: "I think United is all about themselves and not the customer that group boarding is the worse and I travel first class and there was no food on the plane they had the nerve to announce it did not get a meal I do not think that is fair for $159 the company that I work for is about fifty of us and I will not be recommending any of them to you guys your special seats is only about who wants to pay for it like I said only about yourself United"
Pros: "The crew was very attentive. They offered refreshments when we needed."
Pros: "Courteous staff"
Cons: "Rough landing!"
Cons: "Flight was overbooked"
Pros: "After the 2nd broken plane, they gave everyone $10 food coupon"
Cons: "Three hour delay, two broken planes, but all things considered not too bad."
Pros: "It wasn't crowded/full flight, so that was nice. Otherwise everything else was below standards."
Cons: "On the flight from Houston to Panama city we experienced United's personal entertainment where you could use your iPad to watch movies. The Carmel/waffle treat was amazing and they offered a full can of soda. On the reverse flight, this flight that I'm reviewing, none of these amenities were offered. Additionally the temperature cycle between ice cold and quite uncomfortably warm."
Pros: "Much better leg room on the upgrade. Thanks for the blanket too."
Cons: "And, on a 5.5 hour flight the flight attendants only came down the aisle one time to offer drinks or snacks. The seat was sort of dumpy, my charger wouldn't stay plugged in and the pocket on the seat in front of me was ripped."
Cons: "Same as above, including late flight"
Pros: "Shortened flight was unexpected & appreciated. Not sure if I lost some weight or united finally lengthened safety belts but I didn't need extension this trip."
Cons: "Feel like I got conned & ripped off over set upgrade at the checkin kyiosk. Offered an economy upgrade for $79 which actually was $94. I selected seat by window that had no other passengers listed in the seating aisle but somehow in the short period of time I upgrade & walked to gate a middle eastern family with 4 kids, none over 4yrs of age happen to book the seats in my aisle. It was not comfortable & definitely not an upgrade worthy of the xtra $ having kids kicking my chair, yelling, & crying majority of the trip. Had an extreme migraine when finally landed in Houston."
Pros: "The flight attendants were friendly and helpful, the food was decent, inflight entertainment was alright, though there were problems with the monitor I was using."
Cons: "The plane didn't depart on time due to a problem with the plane. This wouldn't have been too much of a problem, except there were similar aircraft problems with almost every United flight I've been on in the last 2 years."
Cons: "You guys are bank robbers I didn't even fly I called days in advance and you still jacked me"
Cons: "The crew wasn't the friendliest. Kind of a buzz kill when you're en route to Kauai."
Cons: "There's very little room between sest rows."
Pros: "Not much positive on this flight other than I was headed home. I had a decent seat but I had to pay extra for it."
Cons: "This review is for another flight that paid for the same day as this flight from LA to Lihue. The actual flight for this review is a different flight that I paid to get my friend on so could get home. He pretty much had an equally bad experience. The following is my review from my flight from San Diego to Lihue, through San Fransisco. I paid for both flights but wasn't offered the opportunity to submit a review for the flight I was on so I'm taking this opportunity now to do so. I was on a flight home after losing one of my best friends. The flight attendant was extremely rude, making me feel like she was going out of her way to get me a drink of water and never returned to offer food after they missed me when they went down the isle. The gentleman attending to the first class passengers was beyond rude to anyone attempting to use the lavatory near the first class section as if people were supposed to know that it was only available to first class passengers. I was never offered food and myself and other passengers repeatedly ignored by our flight attendant. The entire flight was freezing cold and the air blowing so loud that I couldn't hear any volume on the movie player I was watching, making that nearly impossible as well. I landed at my destination feeling cold and hungry with a pretty bad taste in my mouth towards United Airlines. I don't normally fly United but due to the untimely hospitalization of one of my best friends and having to fly on such short notice, it was all that was available. I used to be a united mileage member but my points expired and became useless to me, living in Hawaii with very few flights in and out of the state several years ago. They seem to have added flights since then but other airlines have won my loyalty since then. I was hoping for a better experience as I remember having better experiences flying United. After this recent experience, I'm not sure that I will be flying United again, especially given the price of fares and what you get for what you pay. You'd think the staff would be more welcoming knowing that people pay so much to fly and then pay for everything else once on the plane. (A comfortable seat, food, drink, etc)."
Airlines flying from Santa Rosa to Kaua'i have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santa Rosa to Kaua'i
Masks required on board, masks provided on flights from Santa Rosa to Kaua'i
Social distancing seating
Middle seats unavailable to book on flights from Santa Rosa to Kaua'i
Testing for antibodies, testing for symptoms for flights from Santa Rosa to Kaua'i
Waiving of change fees. Search flexible flights from Santa Rosa to Kaua'i