Really bad experience – delayed for 6 hours without any notice, no food or drinks provided, and stuck in the horrible Cartagena airport.
I’m entitled to a refund per LATAM due to the mid flight itinerary change and being stuck in São Paulo for 24 hours and needing to get a hotel. The airline was dismissive and of no help.
Horrible the worst airlines I have ever flown. Cancelled flight with no choices and when contacted them they were not helpful
Because the flight was late, we lost the connection to Brazil. You, Delta delayed, and you Delta anticipated the door closing in 15 min from Miami to GRU. Why? It caused a lot of stress! I almost could not see my mother in law alive because of your delay.
Lost ,y connection due to a mechanical delay, huge line to get new connection and vouchers
Boarding was done by woman who insisted on strict standing in line policy; food was ok; entertainment minimal
It was a very good flight, no entertainment is the reason for not checking that box.
Our flight was cancelled and it took them 5 hours to reschedule and the next morning they said we still didn’t have a new ticket.
We didn’t have any entertainment. I tried to go online without success. The airplane was extremely cold and they didn’t have blankets.
Change of gate in Santiago devolved into half plus hour delay and a really tight connection in Lima
Great breakfast and coffee …..fastest bag service I have ever had in NOLA
The flight was delayed for 2 hrs. We were changed to a smaller plane, which was shaking a lot.
I had a good experience. I liked being informed about the status of my luggage
United had no (zero) record of our flight. It took over an hour of us standing in line with surly employee while others waited to get resolved. I have never experienced such poor service and poor empathy.
Great flight ✈️ I requested a vegan meal and don’t think offering frozen fruit cup for breakfast is a good idea people want something warm or neutral like the muffin but it was cold from being in the paper bag with the frozen fruit 🧐 and unfortunately I didn’t have either and I don’t like wasting food so that was a disappointment. Flight was on time departure and arrival flight crew were good.
The seat was reasonably comfortable. I hope the food could be hotter and more tasty.
Everything was OK, except one moment. After online check-in, Air Canada have sent me two same boarding passes. I asked to resend, but it comes the same again.
Nuts would be better than pretzels as the non sweet snack
As usual, terrible. Delayed flight, missed connection and wasted hours at the airport. The only reason I use this airline is because of limited options.
I did not like ANYTHING about Discover....see my previous comments regarding our trip. I will do everything possible never to fly with Discover again!!!
