Find cheap flights from Santiago de Querétaro to Maryland

Pros: "Old aircraft showing its age."

Pros: "Fast easy flight"

Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"

Cons: "90 minute delay"

Pros: "all good"
Cons: "unsure"

Pros: "NOTHING."
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."

Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."

Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"

Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"

Cons: "Excellent"

Cons: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."

Pros: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Cons: "Nothing."

Pros: "Smooth flight. Everything was great."

Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."

Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."

Pros: "Everything was great everyone was fantastic. F"

Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Cons: "Never told why we were delayed by more than 90 minutes"

Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Pros: "Everyone was friendly and got us to our destination"
Cons: "None"

Pros: "Nothing"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."

Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"

Pros: "Quick flight"

Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."

Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."

Pros: "The staff was wonderful and the flight was smooth"
Cons: "N/A"

Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"

Pros: "Snacks & beverages on a 1 hour flight. Very nice crew"
Cons: "Older plane, no entertainment"

Pros: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."

Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."

Pros: "Nice crew, comfortable"
Cons: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"

Pros: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."

Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Pros: "Nothing"
Cons: "Terrible staff"

Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."

Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."

Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."

Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."

Pros: "Comfortable seating and roomy"
Cons: "Nothing"

Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"

Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."

Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."

Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."

Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Pros: "Delta met and exceeded all of my expectations on this Atlanta to Baltimore flight."
Cons: "Wonderful service, on time departure and arrival."

Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"

Pros: "Crew was ok"
Cons: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"

Pros: "On time, friendly staff"

Pros: "The time we take to aboard"
Cons: "The space between seats"

Pros: "the good serice"
Cons: "better plan es"

Pros: "Boarding. Very confusing who were they calling to board. I had Amex privileges and did not pick up when I could bosrd"

Cons: "Should have bilingual people working there"

Cons: "I reviewed the wrong one. My last comment and score was for this flight. My last flight even though the spaces were smaller I had no problems with my bag and it was a nice flight."

Cons: "Flight was delay 3:30 hrs"

Pros: "The crew was exelent, seat was very confortable"

Pros: "Nice and quiet flight"
Cons: "Seat space everything was to crowded"

Pros: "The time, wasn't long flight"

Pros: "Overall, Aeromexico staff in the airport were kind and friendly. Flight crew members were friendly, attentive and presentable. I appreciate the fact that Aeromexico still provides food and refreshments."
Cons: "Flight was delayed by approximately 30 to 40 minutes. However, I appreciate that staff kept us informed and updated on flight status. Since I hadn't reserved a seat, I got seated near the emergency exit. On a positive note, it's more spacious hence more leg room. However, you're not allowed to keep any items with you in case of an emergency during take off and landing. It seems that there was some type of entertainment on the TV screens but noticed they were on for less than 40 minutes and then they went blank for the remainder of the flight . I'm not sure if other passengers were offered headphones but I was not."

Cons: "The flight was delayed a bit more than one hour, we never got notified there was a delay, the in-flight service was less than mediocre, and the overall experience was not good. I'm glad it's over."

Pros: "The service and attention to the customer"
Cons: "N/A"

Pros: "Almost everything was perfect!"
Cons: "The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers."

Cons: "I don’t like the food"

Cons: "The plane is in terrible shape"

Pros: "Excellent service a board also the crew very polite, educated and helpful all the time with the passengers"

Pros: "We loved the service, the seats comfort, and the punctuality."
Cons: "There’s always a ‘but’... if your hub is the Benito Juarez... you have to do something! The service at the airport is simply TERRIBLE."

Pros: "GOOD SERVICE"

Pros: "Spacious cabin layout with great food and entertainment options."
Cons: "Zero complaints. It was a great flight"

Pros: "Nothing"
Cons: "The crew is rude and not helpful. Had the only seat that did not have a working tv and the crew did not care to fix it or move me while there was open seats on the plane."

Cons: "I needed assistance and it was kindly provided"

Cons: "It was an Aeromexico flight when I tried to check in via my app it dint let me it meme me go to delta finally I have to call them to do the check in"

Pros: "Courteous crew."
Cons: "N/A"

Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary. The meal was complementary also."

Pros: "Flight was on time, we had inflight entertainment via TVs in the headrest, boarding was great, everyone was very helpful."

Pros: "Sales rep understanding"
Cons: "Sales rep unable to provide compensation when company delays flight for many hours or a day"

Pros: "They took very good care of my fragile box."

Pros: "Helpful check-in in Mexico City."

Pros: "The staff was friendly and helpful. They gave us food which I was not expecting. They had an in-flight movie as well which was unexpected."

Pros: "Free food and drinks. A lot of movies to choose from"
Cons: "My golf bag for then doesn’t count as a normal bag, so they charge $150 per trip. Absolutely robbery. As well, internet on the plane is well over $100. Again, robbery."

Pros: "arrived ahead of schedule"
Cons: "took an hour to taxi after landing no vegetarian options for food"

Pros: "swift flight so that we could get off of the plane quicker."
Cons: "getting in and out of the seat was awful. especially when the seat in front is reclined. the armrest on the aisle seat should be able to move up as the others in the row did. the metal underneath the armrest is pretty sharp and jagged, scraped my palm as i was trying to get the seatbelt to buckle."

Cons: "The flight gate was never posted on the departures screen, if it were not because we kept asking we'd have probably missed our flight. The flight was also delayed by 2 hours and we were never informed of this...it just happened as we went in circles around the airport."

Pros: "Excelent"

Pros: "The food in the airplane and the entertainment during the flight."
Cons: "I had two 50 pounds baggage allowed to check in and 2 carryon because I was traveling with my son. But I didn’t use it, I just bring a carry on. I bring a musical instrument And the airline CHARGE ME!! That’s robbery. The shoul allowed me past my instrument that have the size permitted in their policy as a checked bad. They didn’t refund my money! It’s robbery!"

Pros: "Smooth flight"
Cons: "People make you feel dumb when you have a question or they need to repeat something they mentioned before. Is very hard to understand sometimes trough the speaker."

Cons: "Only non-vegetarian sandwich"

Pros: "The crew was really nice"
Cons: "The plane does not have any entertainment"

Pros: "Nothing"
Cons: "The flight from DC took a lot of time, as consequence I missed the other flight to Zacatecas. Now I have to wait 10 hours and the outrageous part is that I had to pay $200 extra for the other ticket"

Pros: "First time I've been served a meal on a flight in a long time! Liked the seat-back video display, too."
Cons: "Seat was terribly uncomfortable."

Pros: "I like the crew it's very nice person's"
Cons: "Same times need another tip of snacks"

Pros: "All the movies And tv shows"
Cons: "The most uncomfortable chairs and a long boarding process"

Pros: "Very comfortable flight, great entertainment options."
Cons: "Flight crew only passed though cabin twice. No food."

Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."

Pros: "If you have not had the chance to flight in this plan, you have to, it offers more space between seats, and the comfort is in another level. Plenty of choices in entertainment about 20+ movies to choose. Food and service were great."
Cons: "Landing was not the best but considering it was windy, it is acceptable."

Cons: "I am not sure if it's something new that you guys changed but on my way back from Guadalajara to Chicago they charged me for my luggage, but when I flew frome chicago to guadalajara they didn't charge me I don't know if it was something that change that I wasn't notified or what but I don't think that was fair that I had to pay without me being notified that there was a change if there was one , other than that everything else went great"

Pros: "Coffee, SMILES on faces of the Capt., Stewards, Professional Appearances by AM staff from beginning to end. (unlike American Airlines) We had a snafu at boarding and a Miss Gina Diaz in San Jose Airport was MOST super helpful. We ar3e booking more flights on this airlines! FOOD was AWESOME.... really!"

Pros: "Everything was great other than it would've been nice if they had cut me some slack on the new flight i needed after i missed mine (my fault)"

Cons: "30 min to de-ice an E170? Why?"

Cons: "Everything was on time great"

Cons: "The attendants attitude."

Cons: "Boarding is slow and awkward, with too many passengers with carryons that don't fit. AA did not enforce size restriction on carryon bags, nor help maximize bin space. Mainstream carriers really need to rethink boarding procedures. I've been spoiled by the speed of Southwest and the attentiveness of SWA staff to the process."

Cons: "Taxi time on both ends were ridiculously long."

Pros: "Entertainment options were awesome, and we had charging stations too! Made flying very comfortable and passed the time well. Also, the boarding process was super quick."
Cons: "Nothing, we were very happy."

Cons: "3 hr delay. Had to finally swap airplanes."

Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."

Pros: "The seat wasn’t very comfortable"

Cons: "It was hot"

Cons: "Didn’t get my whole can of soda and pretzels are cardboard."

Cons: "Wifi didn’t work."

Cons: "Nothing, great job"

Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"

Pros: "Free movies on the included display and electric outlets are top notch."
Cons: "I wish they would offer food service more in the middle as we just ate before boarding."

Pros: "I liked being able to board early as an active duty service member."
Cons: "I don't really have anything to complain about."

Cons: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."

Pros: "na"
Cons: "AA has a tendency of delaying flights."

Cons: "The wifi was out so I was unable to do what I needed to do and I was unable to stream music"

Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"

Cons: "The airline"

Pros: "Everything BUT the ticket agent"
Cons: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."

Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."

Pros: "On time departure and arrival."
Cons: "Hard landing!"

Cons: "Baggage lost."

Pros: "The free entertainment."
Cons: "Everything was great."

Pros: "Ease of boarding with the group numbers"

Cons: "Nickel and diming people for every little thing. I didn't mean to select a paid seat upon making my reservation on-line, and I couldn't get it to come off. Had to pay anyway."

Cons: "Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F."

Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."

Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"

Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."

Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."

Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."

Cons: "It was one hour late."

Pros: "Great steward with fabulous sense of humor"

Pros: "todo me gusto"

Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."

Pros: "Not applicable"

Cons: "No tv/movies."

Cons: "It was a headache!"

Pros: "Easy connections"

Cons: "No"

Cons: "Food choices are pretzels or crackers."

Pros: "All great."

Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."

Pros: "We arrived earlier that predicted. I liked it."
Cons: "They gave us just 2 small snack"

Cons: "No entertainment, no food."

Pros: "The crew was outstanding and the flight on time."
Cons: "One of the bathrooms was not working properly so everyone had to do with two bathrooms."

Cons: "The boarding time"

Pros: "Fast flight. Made it 12 min earlier to the gate."

Cons: "THERE was NO flight! WTF were you sending me reminders for!!!!! There was complete disruption here, preparing for a surprise flight that did NOT exist!"

Cons: "Tv did not work, internet to bad"

Cons: "75 minute delay on tarmac. At least no connection to make so it worked out but still not a good situation."

Pros: "On time"
Cons: "Worthless entertainment system"

Pros: "Free drinks and a snack."
Cons: "United entertainment app doesn't work on all devices."

Pros: "The flight tracker on the Kayak apps is very helpful. Great job!"

Pros: "The price was decent. The plane was delayed by about 20 minutes, and they worked hard to get us on the flight quickly so we could make our connector flights."
Cons: "For a 5 1/2 hour flight, the only snack we got was one cookie. For the 4 1/2 hour flight, the only snack we got was a very small bag of pretzels. There is no TV. They give you free United wifi that you can use if you have a device to watch movies/TV on, but they don't have any outlets to charge the device, so it's kind of pointless. You have to download their app before the flight starts. I was having issues with the app on the previous flight, so I tried to get help with it before we took off. Our flight attendant acknowledged she heard my question and then just walked off and didn't help me."

Pros: "I liked the flight attendant, who was kind and courteous."
Cons: "I hated the plane. I do not feel comfortable on prop planes, especially one held together by duct tape. My son pointed it out to me inside and outside. The plane should be. out of commission."

Pros: "I rebooked on another flight very easily! That was excellent"

Pros: "Zero. Literally nothing."
Cons: "Delayed more than 4 times. And changed gate. Just terrible"

Pros: "Least expensive and quickest trip"
Cons: "Not always available on return trip"

Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"

Cons: "Very limited free entertainment"

Pros: "Attendants were nice"
Cons: "Switched from ANA to an ANA operated by United. I wish we could have stayed with ANA. Legroom was shorter by at least 3 inches, so knees hit seat in front. Made for an uncomfortable flight, reminding me of why non-US carriers are the better way to go"

Pros: "On time/early"

Pros: "Great flight friendly person sitting beside me, would like seat towards front but my husband likes sitting in back , we had seats in row 27 & window seat for him he likes looking out. It was very enjoyable. Thank you"

Pros: "The low cost of fare. The ease of ticket purchase thru kayak. Convenient e-mail services. United Airlines service was courteous and very handicap friendly."

Pros: "Leg room. The app had movies. Friendly people. Not crammed with passengers. I FINALLY got a window seat"

Pros: "Your ground crew and flight crew is very professional. Thank you for an uneventful flight."
Cons: "Slight delay that was beyond anyone's control. We had a safe and comfortable flight."

Pros: "The crew worked quickly and efficiently to get us all on board on time had a mechanical delay but was fixed quickly"
Cons: "The seats were not as comfortable as some of the other plane models but it was a quick flight so it didnt matter much. Also the entertainment provided didnt work on my phone luckily i had my own"

Cons: "Sat waiting to take off too long. Not enough of a beverage . No entertainment ."

Pros: "Crew"
Cons: "Seat did not recline at all. I have no idea if the entertainment was any good because I did not experienced it"

Cons: "A one-way a form from BWI to Denver is $169. The cost of an upgrade for this flight from Houston to BWI was $589. Please explain that United."

Pros: "The flight and price was consistent. United is a great company and the tickets were on time."
Cons: "My requested seat was changed. I felt as if there is no certainty and confidence in choosing a seat."

Pros: "It was a crowded flight home, I knew that when I checked in online. I was forced to check my bag plane-side...to be picked up at baggage claim upon our arrival. Inconvenient to say the least. The crew announced there was in-flight wi-fi {available for purchase, of course} only to come back on and apologize that the wi-fi was down for this flight. The crew did do beverage service, but never made it to the last three rows of passengers. Overall, just not the type of customer service I am used to from other airlines. I chose this flight based on the price. I don't think I'll chose United again in the near future."

Pros: "Everything"
Cons: "Keep improving for sustainability in market. Best"

Cons: "2nd flight missed due to multiple flights from gate 130. No seats close to gate. Speakers not loud enough. Garbled speakers. To much background noise. Very confusing. Was able to rebook later flight but very inconvenient and not optimum. Also plane was too hot. No air circulation."

Cons: "Probably one of the worst flights I have ever had. Flight cancelled - bumped back to last flight of the day. Even the standby was a mess up, boarded the plane where my seat was already taken, and after 10mins standingin the middle aisle, asked to leave. Just a drama"

Pros: "The flight itself was ok."
Cons: "They have lost my bags. I won't receive them till Friday."

Pros: "Food was great as alwaya, staff was ok"
Cons: "Boarding at IAD is difficult, the airport is very space restricted. (At the united terminals) so it makes kt a little uncomfortable. The configuration of the old United planes in business is horrible, 2-4-2. I was on a 4 seat and you don't get your own place. By far, Continental planes are much better. Apart from this: Love United"

Pros: "Meh"
Cons: "Our seats were Infront of the emergency exit, couldn't relax. I'm 6'6" , so the incline if the back isn't comfortable and we couldn't recline. We had asked switching seats on our flight to Spokane because we were given the same seats. The airline told us seats were chosen at random and they couldn't control them so we had 4 legs of our two flights stuck in no reveling seats. I was very disappointed."

Pros: "Customer service"
Cons: "No problem"

Pros: "Yes"
Cons: "All"

Pros: "Same as above."
Cons: "None"

Pros: "Part of personal device show of "By the Sea""
Cons: "San Fran to BWI unable to view end. Hubby watched Olympics I refused to pay for two devices."

Pros: "I like that you guys offer the free wifi and entertainment. You guys should offer headphones as well. I had no idea that was offered until I got on the plane."

Pros: "Nothing"
Cons: "Delayed 1.5 hrs"

Cons: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."

Pros: "assigned seating"
Cons: "Hate the lack of leg room."

Pros: "Over all it was a great flight aside from the rain delay but that's Mother Nature for you"

Pros: "the crew handed out complimentary headsets which was nice"

Pros: "I enjoyed that this aircraft had in-seat entertainment displays."

Pros: "The PRICES are Terrible It went from $81 dollars to $1397 dollars. There timing on changes there Prices are Bad. And I think there seats could be adjusted a little bit more because I have Neck Problems"
Cons: "The Welcoming getting on the flight"

Cons: "Limited leg room. Seat didn't recline."

Cons: "Flight was cancelled after waiting 16 hrs at airport. Service lines were all the way out of terminal. When I was next in line to speak with someone the employee told me he was closing his counter because he had been there all day . Very disappointed in the way United handled it. Still have not received anything from them other than a refund."

Pros: "The food at ohare"
Cons: "Having to wait an additional 6 hours for my flight home."

Pros: "Was ok."