Flight crew were ok, however to charge for a carry on is ridiculous when the ticket I used was the balance for a Caribbean flight.
Pros: "The crew was amazing!"
Cons: "Everything was fabulously executed."
Pros: "Everything about the staff was amazing. The plane was excellent I like the backseat televisions."
Cons: "Everything about Jet Blue is amazing."
Pros: "Seat where great"
Cons: "If the plane was on time"
Pros: "Good crew"
Cons: "Food options & Entertainment"
Pros: "Very nice crew"
Cons: "Handicapped husband had a really tough time getting in and out of 6th row window. Really needed isle seat"
Cons: "Flight was 6 hours late. When finally ready to go could not find crew"
Cons: "Flight was 5 hours late taking off. Still not sure why... a pothole issue?! On runway waiting, and no bathroom breaks for piglet waiting for paper work to take off! It was a mess, a lot of angry pry."
Pros: "Smooth flight. Departed on time and arrived on time. Old aircraft but it was an early flight so slept the whole way."
Cons: "Updated entertainment. More options for food in the morning... still a 3 hour flight. Thanks"
Cons: "New plane...321? The controls for TV on arm rest need to be moved. When I rested my arm on arm rest, I kept mistakenly change the channel!"
Pros: "Crew and seat were good."
Cons: "TV was broken."
Cons: "The flight was 4.5 hours late. No information was really provided as to why it was late. Check in crew at boarding was grumpy. Then headphones at seat didn’t work. They have a credit for $75 to use toward Jet Blue future flight, should have been a $75 refund toward that flight, at the very least."
Cons: "Plane was at gate for an hour before boarding but actual boarding was 45 mins. later than scheduled."
Pros: "Nothing on this flight, delayed again 6 hrs"
Pros: "EVENTUALLY IT GOT US TO FLORIDA FROM NJ"
Cons: "THE PILOT/ATTENDANT ANNOUCEMENTS DO NOT BROADCAST THRU THE HEAD PHONES IF YOU ARE USING THE "ENTERTAINMENT" SCREEN."
Pros: "Crew was very friendly and accommodating."
Pros: "I loved the snack options, the channel options, the seating arrangement, etc"
Cons: "technical difficulties made some channels blurrier than others, but I could hear just fine for the music channel"
Pros: "My 8 year old daughter, Ellie, listened patiently to the safety instructions that Beth gave. A few minutes later, Beth came by with a personalized greeting card for Ellie with flight wings. Beth made her feel so special. Thank you, Beth!"
Pros: "prompt, courteous and very professional"
Pros: "Onboard entertainment tv and movies. Free Snacks and Drinks."
Cons: "Newark airport terminal smells and is congested. Flight was delayed several times amounting to an hour delay."
Pros: "Arrived early. Halloween candy distributed. Good legroom and friendly attendants"
Cons: "On board entertainment wasn't great"
Pros: "Leg room, TV, all crew"
Cons: "Tray table was dirty"
Pros: "Love flying jet blue.. tv and snacks!"
Pros: "JetBlue staff did keep us updated on the delay."
Cons: "I was second person in group C for boarding and they get checked my bag when there were plenty of people behind me in the last 2 groups."
Pros: "Although inconvenient, Capt kept us fully appraised. Excellent crew."
Cons: "No complaints"
Pros: "All went as scheduled"
Pros: "Good entertainment"
Cons: "Four hours late"
Pros: "Legroom, seat, WiFi, price"
Cons: "Seat did not recline. Only snacks are chips. Terrible screen."
Pros: "Free wifi"
Cons: "Over charged for baggage"
Pros: "Left as scheduled & landed 25 minutes early with a very nice crew."
Cons: "TV reception was sporadic."
Pros: "The service in economy"
Cons: "The long layover at JFK. On the long flight the square footage around my seat can become extremely small especially when the person ahead of me decides to recline to the max."
Pros: "Crew was generous and kind"
Cons: "Delayed flight was accompanied by much beurocratic confusion. Has to obtain a new flight"
Cons: "Flight left 2 hours late and my tv did not work"
Pros: "Dislikes Need to upgrade the plane. Visible wires hanging in ceiling. No TV for wife, mine had no sound. Loses benefit of having a tv. Middle armrest cover is hanging off. Overall very disappointed."
Cons: "The flight was delayed for at least 40 minutes because there was no copilot!!"
Cons: "3 hour delay due to equipment problems"
Pros: "Legroom and entertainment and cabin staff!!"
Pros: "Even though our flight was delayed, they kept us informed and did their best to make us comfortable. Great staff."
Cons: "Our flight to Fort Meyers was delayed 4 hours."
Pros: "On time both ways. Great service. Could not ask for anything more."
Pros: "Do too a mechanical problem the original plane was replaced with another. The entire crew was excellent."
Cons: "The delay caused me to miss my sons college baseball game."
Pros: "I liked how easy it was to board and how the flight left exactly on time and arrived early."
Cons: "The entertainment wasn’t great and the crew weren’t that friendly."
Pros: "JetBlue did not alert passengers of flight delay till everyone was at he gate and checking in. Flight was 3 hours late"
Cons: "Nothing, worst flight experience I have had. They could not even get the gate ready for boarding and kept us in the tarmac 30!@inures."
Pros: "I passed out at takeoff and slept like a baby the entire flight home. Everything was great."
Cons: "I am Mosaic but my checked bag was the last to come off the conveyor belt. Just a little annoying when my ride is waiting on me."
Pros: "ON TIME AND VERY PROFESSIONAL CREW ON FLIGHT 811"
Cons: "Delay 3 hrs on runway. Lack of communication. Personal medical issues put in harms way. No tv."
Pros: "In flight tv was great."
Cons: "The cabin was about 85 degrees the entire flight. They ran out of water and the crew was not very friendly."
Pros: "Crew seemed nice."
Cons: "The entertainment sucked, couldn't even turn on the TV. Whole row was nothing but white static."
Pros: "the minute you are on the air the flights where very good"
Cons: "this ticket that included the flight was operated by american airline and jet blue and was under Iberia name... actually there was no father to that flight! and i couldn't make any checkin on line and needed to carry my bag to my connection flight.. and i did buy one ticket ! that included the connections."
Pros: "I have found this to be the best airline to fly."