Nice employees but very small plane fir a long flight to the Caribbean.
Cons: "Social distance . They sell a 90 % of capacity."
Cons: "More healthy food... not junk food."
Pros: "With the Covid-19 precaution in place, I felt really safe on the flight. Masks were required at all times; the crew did a great job with handing out safe snack and waters. JetBlue did a great job."
Pros: "lie-flat seats at sensible price"
Pros: "It was on time. Comfortable seats. Enough leg room."
Pros: "the seat didn't move which made it upright throughout but ok good decaf coffee though not speedy to arrive"
Cons: "on early flights it would be nice to have some decaf coffee available the droning on of needing overhead space gets wearying, since there was no problem on this flight"
Cons: "landing was smoothest I've ever experienced."
Pros: "Seat spacing and comfort were above average. Enroute turbulence was a negative. Food not tried. Entertainment not to taste but wife enjoyed."
Cons: "Baggage check in, some idea of meal choice and availability."
Pros: "Nice planes, better treatment than other airlines."
Cons: "Fly at Mach 2!"
Pros: "I slept a lot, there is more space than most planes"
Cons: "We were delayed by 3 hours, the flight had so much turbulence throughout, no water was passed out during our delay, in fact, it took way too long for beverages. When I boarded and settled in, a flight attendant was crushing Ice for about 30 minutes and the flight crew in the back was really loud during the flight when most of us were trying to sleep."
Pros: "I always shop on kayak. It's reliable because of the consistant results."
Cons: "Map program on screen To many ads"
Cons: "Leg room was ok, overall not bad"
Pros: "The inflight crew was amazing. Natalie was a sweetheart and super helpful. She even gave some of us a tour of the galleys and taught us a few things about Mosaic customers as well as a few other operational things. I didn’t catch the other flights attendants names as they covered more of the back of the plane but they were both insanely hospitable and it was very clear that they loved their jobs as they were having fun. The women who checked us in also accommodated is with Even More Space seats after knowing we were crew members!"
Cons: "As a non-rev I have no room to criticize. Only thing would be that the A/C model was an older version of the A320 (and I know that it will be updated eventually)"
Cons: "BOARDING WENT SMOOTHLY, FLIGHT ATTENDANTS WERE GOOD, FREE ENTERTAINMENT WAS GREAT, SEATS WERE COMFORTABLE."
Pros: "Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not"
Cons: "Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue."
Cons: "Flight was delayed an hour! Not happy about that!"
Pros: "On the trip from Boston to Nashville, I was really tired so I slept the entire way, by passing my good snacks."
Cons: "No comments."
Pros: "Excellent healthy snack options and variety. Friendly crew. They recycle. Arrived on time"
Cons: "Landed 10 minutes early only for them to announce we had 10min delay at the gate. then we sit on runway for 40 minutes with no explanation. That is unacceptable.. context for anxious passengers is a must. Customer sat plummets from this. A little communication goes a long way."
Pros: "Lots of space, kept us up to date about the delay."
Pros: "Flight delayed. Other than that everything was good, friendly crew, TV program on board, drinks and snacks, plus a carry-on item allowed, will use JetBlue more in the future ."
Pros: "The flight was very delayed due to weather, but the airline had us on the way as soon as possible. Safety first."
Cons: "I have no complaint."
Pros: "I liked everything. Check in no trouble. The gate agents were pleasant, didn’t have an assigned seat, no problem, gave me an aisle just as I asked. Take off, landing on time & drama free. Way to go blue."
Pros: "It was comfortable. Flight attendants were nice and friendly."
Cons: "No free disposable headphones"
Cons: "The 3 hours delay"
Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"
Pros: "Terra chips"
Cons: "- Seat did not go back - Flight attended lied about why it would not go back (stated that it was because the passenger behind me had his tray table out) instead of just acknowledging that it was broken - No outlets"
Cons: "I had a terrible experience. This is the last time I’m flying on JetBlue. A 5 hour delay because of mechanical issues is unacceptable."
Pros: "Everyone was awesome. The pilot was humorous. Very relaxing."
Cons: "There wasn't anything I didn't like about the flight."
Cons: "Ticket was 76$. I needed to push it back a couple of days. Jet Blue wanted to charge 75$ to change dates. I blew off the plane and bought a train ticket for 66$ Also, I had the insurance but was told my reason for moving may not be covered."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Pros: "Crew was great. Very helpful and informative."
Cons: "My seat did not recline no matter how hard I pressed the recline button or tried to lean back and it felt like the bottom cushion was nonexistent. Might need to bring my own cushion for future flights. I drive for a living and comfortable seats can make or break travel"
Pros: "Free wifii and comfortable seats"
Pros: "Nice snacks—root chips!"
Cons: "Considerably delayed but it happens"
Pros: "love the snack selection and movies"
Cons: "flight was bumpy but due to weather not jetblue s fault"
Pros: "The flight crew and ground crew were all very good, the flight left a bit late but they made the time up in the air."
Cons: "The seats on both legs of my trip were worn out. The seat was sunken in, leaving a bulge at the edge of the seat that caused my legs to go to sleep. Given the real issue of blood clots in planes, Jet Blue needs to make sure their seats don’t contribute to poor circulation."
Pros: "Polite flight attendants and on schedule!"
Pros: "During the medical emergency the crew went into action and asked for help and kept the captain appraised of the condition of the passenger. Made me happy to see the crew hustling for the benefit of others."
Cons: "If the snakes are unlimited why do they hold on to the basket of snacks so tightly and then ask which "one" you want?"
Cons: "Most TVs in the seatbacks were glitching and had picture issues."
Pros: "Smooth process, friendly crew"
Pros: "Boarding was delayed but we arrived on time. I always enjoy flying JetBlue and intend to do so in the future."
Cons: "I was expecting the same choice of movies that I had seen on the westbound trip, so I could finish one that I had started. I'll have to find it elsewhere. Chocolate chip cookies were recalled. ????"
Pros: "I was running short on time to finish my work in the city before my JetBlue flight. I called to see if it would be possible to reschedule - they made it so painless! They were happy to put me on a later flight and there were many options, and for a very low change fee. I definitely got lucky with availability and really appreciated how painless they made the experience!!!"
Pros: "On time, good seats, personable crew,"
Pros: "Good leg room, TV on every seat. Easy boarding and unloading"
Cons: "Broken headphone plug on plane"