The flight was fine see earlier note for the problem
All good the seats a little tight and no I pad screen
Everything was good except the fact you charge more for a carry on bag vs a check in bag and to top it off in US$ that was not impressive
Our flight was cancelled at the last minute for maintenance reasons and we were rebooked on a late flight when we purposefully booked our flight to be home early due to work.
Seemed like an old plane. Very noisy. The seat cushions were so old that the metal bracing of the seats were poking through. There was plenty of leg room though.
The whole experience from check in to deboarding was fantastic.
Just an evening before they canceled my ticket and offered me ticket costing 3 x times more than. I will not fall prey to these scams,Will never book through kayak now. Such a bad experience.
was okay except.. 1)the porter check in webpage doesn't let you print your boarding pass from home 2)that there was a 90 min cut off for checking in on the kiosk in general, and to print a boarding pass, even tho i checked in online already....
Great! Personable crew. I love that they pour complimentary beer and wine.
I love the 2 seats per row. More room. The crew were excellent.
Great breakfast and coffee …..fastest bag service I have ever had in NOLA
Last minute cancellation, followed by last minute delay with the rescheduled flight. Both due to interval operation issues. Poor resolution.Very disappointing.
Late departing. Late arriving. More worried about limiting bags on board. Free beer and wine a nice surprise.
Flying in the Dreamliner is always comfortable. Though the food options for Air Canada aren't great.
Flight got delayed for no reason. And Air Canada was doing 3 boardings via the same gate. It was chaotic!
I n the Toronto airport I had trouble finding my zone. It was 47. I went from Zone 1 to the end of the line.didn't find it. Then saw my zone somewhat by accident over by where you first come in. Signs could be more helpful or more personnel directing people like me.
Wonderful airline. All staff were pleasant and helpful. What is sad is that it wasn’t grand gestures just everyday pleasantness and friendliness that are missing from the other airlines I have flown recently.
Friendly efficient crew, but plane had no way to charge phone. That is a near necessity with today’s travel where we carry out travel documents on our phones.
Orderly boarding. The flight to Montreal was difficult to get to on time, but had help from staffer.
Orlando to Canada, despite being close and an international flight, the plane was not at all comfortable. It felt like the chair was being pushed forward, in addition to not having a TV and having to choose from a tiny glass of drink, for example, water or soda. I couldn't have both. When I asked the flight attendant for an extra glass of water, she looked at me with an ugly face. This is ridiculous. They don't want to give water to passengers. I will never fly with this airline again in my life.