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It was so disappointed trip by unexpected company's fault delay. It had taken 3 hours delay for mechanical maintenance plus another 3 hours for bad weather.

SEA HND sector internet only worked for the last 2.5hrs of flight….. never had this kind of incident with other airlines

12 of the 14 hours were in the dark, all during daylight. Didn’t use my light because it disturbed other people it was illuminating. 14 hours sitting upright in a cramped space was horrible.

The staff is amazing, I cannot stress that enough! The food is really good and snacks at stations to take for yourselves. Economy seating is fine, not the most comfortable, but our friends in Premium Economy said they were very comfortable! Decent entertainment options, but being built in, you have to use their cheap headsets unless you have your own plug in ones. I only have Bluetooth earbuds.

I was too late to get onto this flight. Kayak shouldn't let you book a connecting international to domestic flight when flying ANA. Your domestic flight could be in a different terminal and you won't make it because you have to go through immigration and customs.

I was able to change my flight last minute. It was more expensive, but that was my fault. Thank you for allowing me to fly!

There wasn't much entertainment for my short flight but the onboarding process was smooth and the crew provided wonderful service. The seats were also reasonably comfy. Great flight.

Great service, wonderful meals, excellent entertainment, clean bathrooms, top notch experience

It was very good. Lots of room with superior food and service. I will not hesitate to fly ANA in the future!

I chose my seat for the window: there wasn’t a window in my row. The charging function for my device didn’t work.

Not enough seat cushion. Butt was hurting especially on long flight. Not enough movie selection. Entertainment was outdated. Coffee served was cold. Other than that flight was good.

Humm, I should have known that the seat I peaked on my flight from Inchon to Manila was designed for a toddler or very small person.

The staff hold my luggage to steel and exchange my stub, i was very disappointed.

Kayak along with airfare assay are attempting to steal my money. Charges are being pressed.

Customer service and attention to details. The food was good.

I am thankful that I was able to fly using Asiana

Very clean ,flight attendants very professional,nice , Boarding was very easy

It was amazing. I was not expecting the phenomenal customer service Asiana provides.

The boarding process was good. The toilet could be better maintained.

It’s wonderful service aboard. Delayed for departure but arrival in Korea went so well.