The boarding was very smooth and efficient, and my seat mate was a very interesting person to talk to. A wonderful flight.
We upgraded not quite first class but close enough well worth the money!
Paid $600 for the better seats and they refused to give a full can of soda. Didn't get much of a window seat, the window was closer to the person in front of us. There was some guy on the plane in the same section as me and my husband and they gave him full cans so I guess it's who you know. I couldn't even eat the food, it made me nauseous. They arrived 30 minutes late and we almost missed our next flight. They didnt even ask for those with connecting flights to be let off first. Checked luggage handle was torn off by staff. Not worth the extra cost or going out of my way to book with Hawaiian. I won't go with them again.
That there were movies to watch, even though not such great options
Lost luggage that was gate checked, paid $600 extra for upgraded seats and they weren't great. We had a window seat but there was barely a window.
Free rum punch, staff were pleasant
Crappy entertainment- you had to pay for 90% of the movies and television options, which are better quality and free on Alaska and Delta flights. Sucks for parents flying with children. And even though Hawaaian promotes offering a full meal at each flight all we got were yucky sandwiches.
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