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Flight stewards were sometimes short when passengers made requests at the same time. The requests were simple but a smile & a remark of "I'll get to you soon" instead of a curt & passing "Wait a minute." Flying is not cheap & good manners should be a given when taking care of people cramped in seats for longer than ten hours. The food tasted great but doesn't look appetizing. The mid-meal break food or merienda were great in the last two flights I was on.

It was amazing with great service. But the seating could have been better if there was ample arm rest areas

Flight attendants did very well, they were all friendly and very helpful .

Everything is ok except the manner of transporting the people that includes me on a wheelchair. That was my first time cuz I was suffering from “sciatica “ and couldn’t walk well. Upon arrival at LAX it took me almost 3 hrs to get out of the airport bcuz of these wheelchairs procedures. If only I can manage to walk I should have done so OMG. Other than that so far everything is ok. THANK YOU.

Absolutely terrible. I will never fly that airline again. The problem was with the constant emails changing my seats, arrival/ departure times and the aircraft. The staff at the airports and onboard were great. Between making the appointment in May 2025 and my actual trip I had over 50 emails announcing changes. I was traveling with 3 other couples and they experienced the same thing.

Excellent! All flight related was memorable ! My first experience with Mabuhay Lounge,,, not so good

Not a pleasant experience from the start of booking first flight all the way through to the actually flight. Only saving grace is the food.

Checking in was okay but boarding a little bit slow

My biggest concern was with all the schedule changes. Both inbound and outbound flights times were changed, including a time change less than two days before the scheduled departure.

The check in crew is rude. They are strict in luggage. How about you buy something in duty free and then they tell you to remove some of your stuff you’re ending up throwing everything. The crew are nice. But the seat is really hard it’s not comfortable in long flight. I’m not planning again to book a flight in Philippines airlines it could been better if you trained your check in crew to be compassionate and nice. I travel a lot in emirates qatar but never experienced anything like that.