Delta was fine though my flight was delayed 4 hours into LGA and my return into ORD involved a taxi of 1+ hour to the gate
wifi too slow or would not connect and entertainment kept on freezing
Cancelled my flight. Left me in airport for 12 hours. Rude gate attendants. Worst delta experience I’ve had. I hope they have a focus group and return to thinking about customer service.
One of the restrooms didn’t work. The ones that did never got replenished. Flight attendant just sitting there on their phone. No notification that the bathroom was broken so long lines. Apathetic crew.
DTW line is too long. The flights from DTW to BWI are always delayed for unknown reasons.
One of the best airlines that I flew on, the flight attendants were very attentive and professional.
Check in process was terrible. Lady at counter didn’t know what she was doing
They boarded very early. We rushed to transfer and got to the gate 5 minutes after boarding was scheduled to start, however they were making a last call and holding signs for “all customers” to board. They were helpful at the gate, but I was surprised to see that we were some of the last to board at 5 minutes after scheduled boarding was to begin.
Service was good for such a short flight. Small plane but smooth flight.
Could not hear any of the announcements. The speakers seemed out of service. I wish the entertainment system would allow me to watch on my own iPad than the airplane ‘s old display.
Baggage claim signs were not updated with my flight information, so I had to guess. The app wasn't updated either.
Not being stranded in Chicago for her airport to 11:30 tomorrow morning the 3rd
Everything was great. Only thing that could’ve made it better was buy on board options for hot food, but the snacks were decent. The flight attendants were great. I had no complaints. I was able to make it to my destination safely
David went above and beyond to make our flight the best that it could be
My experience was medium staff where great I dislike flying in triple 7 seats very uncomfortable and no room on jet all the rest of the flights where great
The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline
The crews are great.. Easy boarding. Inflight entertainment ok. Food is a disappointment.
Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time
Seat cushions were worn down and it hurts as I seated under 5 hours of the plane ride.
There was no door or screen for privacy in Business class. With the price and class, the privacy is something the passengers expect. Understandably not all plane has the option but consider reconfiguration of the cabin. I would rather take other airlines in the future. The meal and snack options are different than what was in the website and printed information sheet. I also missed snacks but never offered again. It was not worth the price I paid.
