Find Cheap Flights from Shanghai Hongqiao Intl to Tokyo (SHA - TYO)

Pros: The crew are great!

Cons: Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly.

Pros: Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines.

Cons: More western food options, better selection of tv shows for entertainment

Pros: the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)

Cons: Better seats and food. More water please

Pros: Nice cabin crews

Cons: Should serve more water because it's a long flight

Pros: It seemed noise free but I think that’s because they turned all the lights off as if night time. The flight attendants were helpful when asked and friendly

Cons: The 1st 6 hours I had to keep calling for water as no one came around. More movie options.

Pros: Onboarding on time and kind

Pros: Good food. Good communication.

Cons: More water.

Pros: The flight crew

Cons: More space

Cons: Check in and apps stuck in 80'

Pros: Food was good. Good leg room. Smooth flight.

Pros: The meals were an experience in itself. It felt like I was at a 5 star restaurant.

Cons: The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo.

Cons: The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???

Pros: Food was OK. Beyond expectations.

Cons: Late departure, no entrateinment system.

Pros: It arrived safely

Cons: more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport.

Pros: Aisle seat with Ok legroom

Cons: Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough.

Pros: Quick check in.

Cons: Flight delayed.

Pros: The crew was very nice and the plane was comfortable. Would fly again anytime.

Pros: The crew was fine. Polite.

Cons: I'm 185 cm and couldn't sit straight in my chair. I get that it's a budget airline, but the 3 hour flight felt like 13 hours. Way too small for the price. Would not book again for anything over 1 hour. They also seen to be quite slow, as the flight was delayed 30 minutes without apparent reason, explanation, or even notification.

Pros: Uncomfortable seating that cannot recline on a red eye flight from S’pore to Shanghai

Cons: Airline service was bad.

Cons: No

Cons: Food, movoes

Pros: Not very comfortable

Pros: The flight was faster than the arrival time

Cons: Delayed flight. Ofcourse

Pros: Efficient boarding

Cons: None

Pros: Seats were comfortable. Lavatory was spacious. Airplane was clean.

Cons: I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead.

Cons: Improve on the congestion of DVO

Pros: Foods

Cons: Delay time was too much

Pros: Foods

Cons: Delay time was too much!

Pros: Flight times

Cons: Movie choice , no onboard TV

Pros: Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely.

Cons: There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music.

Pros: Innovative seating arrangements in business. Service was good.

Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.

Pros: Yes for both.

Cons: Nothing.

Pros: The flight was delayed from sfo to Hongkang. Very disappointed.

Pros: seat and flight were great , smooth ride as well

Cons: breakfast could be better but was fine

Pros: Its is amazing and seat are super comfortable.

Cons: Already great enough.

Pros: The crew was super nice and helpful.

Cons: There was no in flight entertainment.

Pros: Excellent, friendly crew

Pros: Flight service

Cons: Comfort of seats in business class

Pros: Exit row seats ..

Cons: No food, drink or water ... no snacks either ... peanuts cost a few baht, 9 baht per bag at 7/11

Pros: It was awesome, everything was great....

Pros: On time

Pros: Seats are comfortable. The crew was nice.

Cons: They never check passengers, if the seatbelts are on.

Pros: The crew was really nice.

Cons: The check-in process was a disaster. First we couldn't check-in online, so we couldn't choose our seats. When we arrived at the airport and asked to be seated together, they said there are no 3 seats together anymore. What's the point of traveling together with friends if we are seated far away?

Pros: Crew was good and seats were ok.

Cons: More room but we all know space is limited. Food can be improved though

Pros: They were good.

Cons: Better English language and Better professional training.

Pros: NONE

Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.

Pros: The Flight was awesome in all aspects, And the Seats were exceptionally comfortable

Pros: China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well.

Cons: The quality of food. Maybe the food is okay, the heating up of them tends to be over done.

Pros: Great customer service

Cons: On time departure

Pros: Sitting in the emergency row.

Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.

Pros: Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays.

Cons: No beverage service was offered even if we would have had to pay for anything. No other issues.

Pros: Attendance

Cons: Language

Pros: Cheap

Cons: You have to pay for everything

Pros: Nothing.

Cons: The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.