China Eastern's Business Plus offers suites with doors and enhanced catering on A350-900 aircraft.
China Eastern offers Wi-Fi on long-haul flights, though Western sites may be blocked.

| Low season | April |
|---|---|
| High season | June |
| Cheapest flight | $346 |
Direct departures
Shanghai Pu Dong to Frankfurt am Main
Monday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Tuesday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Wednesday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Thursday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Friday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Saturday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Sunday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Direct returns
Frankfurt am Main to Shanghai Pu Dong
Monday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Tuesday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Wednesday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Thursday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Friday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Saturday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Sunday
Air China, China Eastern, Lufthansa
Air China, China Eastern, +1 more
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
cannot get seat information for LAX to IAH when check in in XI,AN
UA is ok. But check in was a very bad experience
I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).
Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
Communication between the captain/crew and the passengers needs to be improved.
Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.
Food & service very good next I will pick up again
Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!
it was great the cabin crew were polite and detail oriented.
My girlfriend had a health emergency and couldn’t board the flight. I asked for a refund, but you only offered half of the purchase price as a refund. Very disappointing.
Ground staff and cabin crew were excellent. Flight was perfectly on time. Zero issues.
Even after a delay, getting off the ground, thanks for keeping me safe, the airline made certain that my connecting flight was rebooked to get me to my final destination. It was actually rebooked twice, and my luggage still managed to meet me. The airline gave me a credit for food and beverage to be used at the airport vendors, regretfully, the credit did not transfer to my final boarding pass. Oh, well…
Flight was great. Smooth flying, movies good. Open seats allowed for good stretching.
Come on. A two hour, 7am flight and a small bottle of water and a tiny chocolate bar was provided. No coffee, no nothing. Poor.
Not enough veg food for passengers. I actually did not get veg food and starved the entire flight duration.
The crew on my Frankfurt to Chicago flight were outstanding!! Friendly, helpful and worth taking the time to write an excellent review on their behalf. I would fly Lufthansa again just because of their warmth, kindness and humor!
Overall, the service was excellent, the crew verry professional, and departures and arrivals were perfect.
The staff were so very cheerful and happy! It really made my day to encounter such chipper folks throughout my journey