China Eastern's Business Class offers lie-flat seats in a 1-2-1 configuration for privacy.
China Eastern's Wi-Fi uses a Chinese IP, blocking Western social media sites.

Direct departures
Shanghai Pu Dong to Milan
Monday
Air China, China Eastern
Air China, China Eastern
Tuesday
Air China, China Eastern
Air China, China Eastern
Wednesday
Air China, China Eastern
Air China, China Eastern
Thursday
Air China, China Eastern
Air China, China Eastern
Friday
Air China, China Eastern
Air China, China Eastern
Saturday
Air China, China Eastern
Air China, China Eastern
Sunday
Air China, China Eastern
Air China, China Eastern
Direct returns
Milan to Shanghai Pu Dong
Monday
Air China, China Eastern
Air China, China Eastern
Tuesday
Air China, China Eastern
Air China, China Eastern
Wednesday
Air China, China Eastern
Air China, China Eastern
Thursday
Air China, China Eastern
Air China, China Eastern
Friday
Air China, China Eastern
Air China, China Eastern
Saturday
Air China, China Eastern
Air China, China Eastern
Sunday
Air China, China Eastern
Air China, China Eastern
On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.
On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.
Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
cannot get seat information for LAX to IAH when check in in XI,AN
UA is ok. But check in was a very bad experience
I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).
Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
Communication between the captain/crew and the passengers needs to be improved.
Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.