Find cheap flights from Shanghai Pudong Airport to Osaka Itami

Cons: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight

Cons: Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice

Pros: The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park.

Cons: Not one thing.

Pros: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Cons: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Pros: Crew took great care of us.

Cons: No complaints.

Pros: Professional and friendly crew. Food was excellent

Pros: The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!

Cons: The food was a little bland, but that is nit picking. For airline food, it was very good.

Pros: Great seat, cabin crew was fine.

Cons: Too much confusion trying to just find a shower in the lounge

Pros: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Cons: Very professional and friendly crew. Food quality was excellent.

Pros: The service and food was great. Plains are new.

Pros: nothing

Cons: justfly is really terrible, tried calling everyday 4 days before my flight because my flight was cancelled, i requested a reroute, i was told it is referred to an offline agent. no body called so i had to call back and was told the same story for 3 days, so requested a refund still the same nobody calls or email. this is really a of test of the agency, they failed miserably... i will post my experience in fb

Pros: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Cons: Many movies were old

Pros: crew amazing

Pros: The service and food was great. Plains are new.

Cons: More movie choices. More substantial second meal.

Cons: Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL.

Pros: I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!

Pros: Every thing in airplane was wonderful. I would like to recommend this airline to my friends

Cons: You are best .

Cons: Very professional and friendly crew. Food quality was excellent.