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Find Cheap Flights from Shanghai Pu Dong to Osaka Kansai International (PVG - KIX)

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Shanghai Pu Dong to Osaka Kansai International Flight Information

Avg. Flight Duration 2h 30m
Flights Arrive in Osaka Kansai International
Flights Depart from Shanghai Pu Dong
Flight Price $168
Distance 812 miles
Airlines Peach, Hong Kong Airlines, China Eastern, Asiana Airlines, Japan Airlines, Air Macau, Juneyao Airlines

Good to Know

Low Season:
November
Best time to beat the crowds
3%
expected price decrease
High Season:
August
Most popular time to fly
17%
expected price increase
Average Price:
$735
(avg. price over the last 2 weeks)
Good Deal:
$438
or less (round trip)

When to Book Flights from Shanghai Pu Dong to Osaka Kansai International

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $438 or less.
The cheapest flight from Shanghai Pu Dong to Osaka Kansai International was found 90 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be July, August and September. The cheapest month to fly is November.
Morning departure is around 12% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Shanghai Pu Dong to Osaka Kansai International Flights

How long does a flight from Shanghai Pu Dong to Osaka Kansai International take?
An average nonstop flight takes 2h 05m, covering a distance of 812 miles.
How many flights are there between Shanghai Pu Dong and Osaka Kansai International?
There are 574 (nonstop) flights between Shanghai Pu Dong and Osaka Kansai International per week, averaging 81 per day.
Which airlines provide the cheapest flights from Shanghai Pu Dong to Osaka Kansai International?
In the past 3 days, the cheapest round-trip tickets were found on Peach ($168), Hong Kong Airlines ($251) and China Eastern ($373).
Do I need a passport to fly between Shanghai Pu Dong and Osaka Kansai International?
Yes.
Which airlines fly most frequently between Shanghai Pu Dong and Osaka Kansai International?
China Eastern (15 times daily), ANA (15 times daily), Japan Airlines (14 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Shanghai Pu Dong to Osaka Kansai International?
For Shanghai Pu Dong to Osaka Kansai International, Monday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Osaka Kansai International back to Shanghai Pu Dong, the best deals are generally found on Thursday, with Saturday being the most expensive.

Book cheap flights from Shanghai Pu Dong to Osaka Kansai International (round-trip)

Airports
Origin
Shanghai
$168
only
$168
Destination
Osaka
$168
only
$168
Mon, Mar 18
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 05m
Sat, Mar 23
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 6 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
OKA
TPE
Okay 4.3

Price

Everything

BKK
OKA
Mediocre 2.0

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

OKA
FUK
Excellent 8.0

All

Seats to small and they didn't check ID to ticket

BKK
OKA
Excellent 10.0

We loved the price, timeliness, communication and friendly service

The terminal at OKA, it was confusing to find and to get to.

BKK
OKA
Excellent 9.0

Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays.

No beverage service was offered even if we would have had to pay for anything. No other issues.

Tue, Oct 16
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
13h 25m
Mon, Oct 22
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
17h 40m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
HKG
SFO
Excellent 10.0

Everything

Food

MNL
HKG
Excellent 10.0

I never thought that Hong Kong airlines was this good

The courtesy of the airline stewardess

HKG
LAX
Okay 5.6

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

HKG
NRT
Excellent 8.6

The A330 used on the HKG-NRT route was a bit old and out dated.

SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

Wed, Mar 6
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 05m
Sun, Mar 10
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 4 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
OKA
FUK
Excellent 8.0

All

Seats to small and they didn't check ID to ticket

CTS
KIX
Excellent 8.0

Low fare punctuality. Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers.

The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it.

KIX
OKA
Okay 4.0

Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

BKK
OKA
Excellent 9.0

Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays.

No beverage service was offered even if we would have had to pay for anything. No other issues.

BKK
OKA
Mediocre 2.0

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

Fri, Oct 12
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 15m
Mon, Oct 15
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 45m
Trip: 4 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 30 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
PVG
KIX
Excellent 9.0

Everything was great! Except that we took forever to depart! Would still recommend it. :)

PVG
KIX
Mediocre 2.0

The China Eastern staff in Shanghai is useless and they need a long lesson on customer service. Thankfully the staff in Kansai (which are unaffiliated with China Eastern) were kind, considerate, and located my luggage in one day.

PVG
KIX
Mediocre 2.0

Nothing

Terrible service

PVG
KIX
Good 6.0

Food

PVG
KIX
Mediocre 3.0

Technical difficulties caused my transfer flight to be delayed. Food was mediocre.

Sat, Dec 15
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
6h 25m
Mon, Dec 31
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
5h 05m
Trip: 17 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,596 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
LAX
Excellent 9.3

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

SEA
ICN
Excellent 8.6

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

MNL
ICN
Good 6.0

the service

the food and entertainment system

SFO
ICN
Excellent 10.0

Tons of leg room.

No soap in bathroom

CEB
ICN
Good 6.6

Crew was kind & do their job well ensuring passengers are taken care of. Food was very good.

Takeoff delay in Cebu. Moved from one gate to another to accommodate another airline thus making our departure an hour late.

Mon, Jan 7
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 05m
Tue, Jan 15
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 9 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
BKK
OKA
Mediocre 2.0

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

KIX
TPE
Good 7.5

Cheap

You have to pay for everything

CTS
KIX
Excellent 8.0

Low fare punctuality. Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers.

The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it.

KIX
ICN
Excellent 10.0

Attendance

Language

BKK
OKA
Excellent 9.0

Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays.

No beverage service was offered even if we would have had to pay for anything. No other issues.

Wed, Jan 9
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 05m
Thu, Jan 17
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 9 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
OKA
TPE
Good 7.0

Great crew

No entertainment.

KIX
ICN
Mediocre 2.0

We were unable to board the plane as they would not permit us to check in. I've reached out to request a refund but have not yet heard back.

BKK
OKA
Excellent 9.0

Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays.

No beverage service was offered even if we would have had to pay for anything. No other issues.

BKK
OKA
Excellent 10.0

We loved the price, timeliness, communication and friendly service

The terminal at OKA, it was confusing to find and to get to.

BKK
OKA
Mediocre 2.0

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

Sat, Oct 27
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 25m
Sat, Nov 3
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 8 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 3 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
HND
SFO
Good 6.0

Staff and service good

777-300 plane business class very old and tired

MNL
NRT
Excellent 10.0

Service was excellent and seats were comfortable.

NRT
JFK
Excellent 10.0

Flight experience in JAL is excellent.

HND
OIT
Excellent 10.0

Spoke english

NRT
JFK
Excellent 10.0

I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!

Really no complaints

Sat, Oct 20
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
13h 25m
Thu, Oct 25
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
17h 40m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
HKG
TPE
Excellent 10.0

They serve food on a 90 minute flight.

SFO
HKG
Good 6.0

The flight attendant was very nice

The flight meal took me a long hours to get figured it out. I wanted to change to vegetarian meal and had a very frustrated time and called a lot of times and still when I checked in, it was still not resolved.

HKG
SFO
Excellent 10.0

Everything

Food

HKG
SFO
Good 6.0

Overweight person next to me kept coming into my seat space. Impossible to sleep well with a stranger bumping into me frequently. I had the window seat.

SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

Mon, Jan 14
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 05m
Tue, Jan 22
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 9 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
OKA
FUK
Excellent 8.0

All

Seats to small and they didn't check ID to ticket

KIX
TPE
Good 7.5

Cheap

You have to pay for everything

KIX
OKA
Okay 4.0

Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

CTS
KIX
Excellent 8.0

Low fare punctuality. Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers.

The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it.

OKA
TPE
Good 7.0

Great crew

No entertainment.

Thu, Oct 25
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
13h 25m
Sun, Oct 28
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
24h 45m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

TPE
HKG
Excellent 10.0

They gave us a meal. Hkg to tpe

HKG
SFO
Excellent 10.0

Everything

Food

LAX
HKG
Excellent 10.0

Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!

Everything was great! No issues.

MNL
HKG
Excellent 10.0

I never thought that Hong Kong airlines was this good

The courtesy of the airline stewardess

Wed, Mar 6
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 05m
Mon, Mar 11
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 5 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
BKK
OKA
Mediocre 2.0

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

KIX
ICN
Excellent 10.0

Attendance

Language

KIX
ICN
Mediocre 2.0

We were unable to board the plane as they would not permit us to check in. I've reached out to request a refund but have not yet heard back.

OKA
TPE
Okay 4.3

Price

Everything

KIX
TPE
Good 7.5

Cheap

You have to pay for everything

Mon, Oct 29
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
9h 15m
Wed, Nov 7
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
9h 35m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
HKG
SFO
Good 6.0

Overweight person next to me kept coming into my seat space. Impossible to sleep well with a stranger bumping into me frequently. I had the window seat.

LAX
HKG
Excellent 10.0

Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!

Everything was great! No issues.

SFO
HKG
Good 6.0

The flight attendant was very nice

The flight meal took me a long hours to get figured it out. I wanted to change to vegetarian meal and had a very frustrated time and called a lot of times and still when I checked in, it was still not resolved.

HKG
TPE
Excellent 10.0

They serve food on a 90 minute flight.

SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

Tue, Oct 2
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
16h 35m
Fri, Oct 5
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 15m
Trip: 4 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 52 reviews
Boarding
6.4
Comfort
6.1
Crew
7.3
Entertainment
3.8
Food
6.8
PEK
MFM
Mediocre 2.0

we did not fly as we missed the flight due to freeway accident delayed 1.5 hours

airline told to come back next day and would have to pay another change fee for each leg of the flight totaling $1,000 USD. Opted for another airline to leave same day for same price and spare the cost of another hotel night's stay and taxi charges. airline agents really did not care.

MFM
NRT
Good 7.3

Flight times

Movie choice , no onboard TV

KHH
MFM
Good 7.3

Quick boarding, pleasant flight attendants, short flight

Rickety plane, busing us to the terminal after landing

ICN
MFM
Excellent 9.3

Flying out of Macau is more convenient than HK

The check in line was very slow today in Seoul

MFM
BKK
Excellent 8.6

Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely.

There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music.

Sat, Sep 29
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 15m
Wed, Oct 3
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 40m
Trip: 5 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 6 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
4.8
Food
6.2
PVG
BKK
Excellent 8.0

Business class seats need to be improved

Seats

PVG
KIX
Okay 4.0

It arrived safely

more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport.

XMN
PVG
Good 6.8

We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight.

PVG
KIX
Mediocre 2.0

Nothing

Everything

PVG
KIX
Good 7.0

Getting from A to B safely. Some of the crew were extremely helpful and sweet.

When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)

Tue, Feb 5
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
6h 55m
Mon, Feb 11
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
8h 20m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Nov 27
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
2h 05m
Thu, Nov 29
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
2h 55m
Trip: 3 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
HKG
OKA
Okay 5.2

Professional and attractive flight attendants. Clean cabin.

"We'd like to buy the noodles." "Sorry, we're sold out of that." "We'd like to buy some grape soda." "Sorry, we're sold out of that." "I'd like to buy a model airplane." "Sorry, we're sold out of that." This was on the way to Hong Kong, where they may load up on some of the catering items, but not on the duty free. Strange for an LCC to be so low on inventory, which is a huge part of their revenues. My other gripe is that the only source of water in the holding area at Okinawa's LCC terminal was, like the flight afterward turned out to be: sold out. Oh, and they split the two of us up upon checking in (two hours prior to the flight) by seating us on opposite sides of the plane. I can't believe the entire rest of the plane paid for confirmed seats and left only single seats. Like AirAsia, Peach has Navitaire's reservation system, and apparently, like AirAsia, Peach intentionally splits groups up in the hopes that they will pay to sit together. If this is the case, it is wrong. I agree with LCCs' notion that baggage is a service, for example (at least seven people handle a bag on a nonstop flight), or selling food rather than giving it away. But it is really low to intentionally cause discomfort and then charge to relieve it.

BKK
OKA
Mediocre 2.0

Nothing.

The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them.

OKA
TPE
Good 7.0

Great crew

No entertainment.

BKK
OKA
Excellent 10.0

We loved the price, timeliness, communication and friendly service

The terminal at OKA, it was confusing to find and to get to.

KIX
ICN
Mediocre 2.0

We were unable to board the plane as they would not permit us to check in. I've reached out to request a refund but have not yet heard back.

Wed, Oct 31
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
14h 25m
Tue, Nov 6
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
24h 45m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
MNL
HKG
Excellent 10.0

I never thought that Hong Kong airlines was this good

The courtesy of the airline stewardess

LAX
HKG
Excellent 10.0

Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!

Everything was great! No issues.

HKG
SFO
Good 6.0

Overweight person next to me kept coming into my seat space. Impossible to sleep well with a stranger bumping into me frequently. I had the window seat.

SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

HKG
SFO
Excellent 10.0

Everything

Food

Thu, Nov 8
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
7h 25m
Mon, Nov 12
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
8h 20m
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
HKG
LAX
Okay 5.6

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

TPE
HKG
Excellent 10.0

They gave us a meal. Hkg to tpe

HKG
SFO
Excellent 10.0

Everything

Food

MNL
HKG
Excellent 10.0

I never thought that Hong Kong airlines was this good

The courtesy of the airline stewardess

SFO
HKG
Good 6.0

The flight attendant was very nice

The flight meal took me a long hours to get figured it out. I wanted to change to vegetarian meal and had a very frustrated time and called a lot of times and still when I checked in, it was still not resolved.

Thu, Mar 28
PVG
Shanghai Pu Dong
KIX
Osaka Kansai International
8h 20m
Thu, Apr 4
KIX
Osaka Kansai International
PVG
Shanghai Pu Dong
12h 55m
Trip: 8 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,596 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
HKG
ICN
Excellent 9.3

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

SFO
ICN
Excellent 10.0

Tons of leg room.

No soap in bathroom

ICN
SEA
Mediocre 2.0

It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves.

SEA
ICN
Excellent 8.6

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

MNL
ICN
Good 6.0

the service

the food and entertainment system

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