Daily cleaning, installation of cabin HEPA filters on flights from Sioux Falls to Ohio
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 12m
The cheapest ticket to Ohio from Sioux Falls found in the last 72 hours was $141 one-way, and $302 round-trip. The most popular route is from Sioux Falls to Columbus, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $141.
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Scores according to KAYAK customer reviews
Pros: "Flight experience was good"
Cons: "Delayed bording 1.5 hours due to staffing issues"
Pros: "The crew was nice"
Cons: "We didn't really have social distancing on board but it was as good as could. be expected"
Cons: "Very good"
Cons: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."
Cons: "Temperature control. Information about the delay"
Pros: "Good Flight"
Pros: "Super crew. Reasonably good food. Liked how safety conscious crew was."
Cons: "Nothing. Great job everyone"
Cons: "Food. Phone charging at seat, entertainment screen."
Pros: "the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan."
Pros: "top notch KLM are the best"
Pros: "Everything about delta"
Pros: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Cons: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"
Pros: "The crew was amazing. Especially the pilot and copilot"
Cons: "Boarding process."
Pros: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."
Pros: "It was early arrival"
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Cons: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."
Pros: "They were very helpful. I hurt my leg and am on crutches and they were extremely helpful to get me to my next gate in Minneapolis and to get me to baggage claim in Philadelphia."
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "Pls see above"
Pros: "i fell asleep until we arrive to STL."
Pros: "Flight was perfect!"
Cons: "The passenger next to me was occupying 1.5 seats but the crew didn't help."
Cons: "Haven't left yet!!!"
Pros: "Nothing..there was literally nothing that I liked about this flight. The gate clerks were helpful."
Cons: "Sooooo many things......there was NO PILOT!!!! Delta knew this 30 minutes before my flight landed and yet Delta did not post or communicate that the flight was going to be delayed and then ultimately cancelled because there was NO PILOT. Of course when they scheduled the flight for the following day not only did they not have a full crew, they had NO PLANE. On the whole, it was pretty terrible."
Pros: "Entertainment was good."
Cons: "The crew was very rude."
Pros: "Good food. Great service"
Cons: "Small seats. Crowded."
Cons: "Older plane and seemingly frustrated crew. They had very little patience."
Pros: "I was able to watch TV on my way to my destination."
Cons: "I upgraded for the cabin Round trip and when I flew back from my destination I didn't have the same good experience. I did not have the TV flying back. The plane was too rocky one minute going smooth then out of no where it into high speed. The plane was shaky."
Pros: "Crew was very nice and accomodating"
Cons: "Entertainment system was very poor. Quality of sound and picture were substandard. Could not understand or see the movies. Seat were uncomfortable and boarding in Atlanta was very poorly handled. Probably will not fly Delta again although we have frequent flyer status."
Pros: "Wi-FI available (although I didn't use it)"
Cons: "No direct flight in the morning, so had to take two connecting flights, and leave home very early in the morning."
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Cons: "requirement to wait for seat assignment until at the gate"
Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."
Cons: "Wifi not working"
Pros: "Timeliness of flight."
Cons: "I was told if I didn't show proof of a return flight to the US that they wouldn't let me board. I live in Mexico. None the less I had a return trip booked for a family event on another airline."
Pros: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Cons: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Pros: "I liked everything."
Pros: "I always have a great experience on Delta! Thank you"
Pros: "Wide-bodied aircraft; free on-board entertainment with a good selection; complimentary snacks, helpful staff"
Cons: "Waiting 45 mins for baggage to arrive on the carousel at LAX, but probably due to the terminal move currently happening and not the airline's fault."
Pros: "As of April, they have free small meals. We had a turkey sandwich which was filling. Later came a snack, just enough to tide one over until finding dinner."
Cons: "Seats still cramped."
Pros: "The flight attendants were so nice and accomadating. Even came by to refill our waters! I've never been on a flight with such friendly flight attendants!"
Pros: "We liked the jet-ways to get to the plane, the food was acceptable. the plane was clean and the crew was helpful. The missing luggage was found and delivered to my home."
Cons: "The seats were so tight that even average size people had trouble getting their seats back a little. Somehow kids were placed in exit rows and seat exchanges had to be made. They ended up in my row. One piece of my luggage showed it was available at the conveyor but couldn't be found. It delayed our long day and was frustrating to think it was missing. No distinction where Delta has it's gates in Mexico City."
Pros: "People, your people were fantastic!"
Cons: "Due to last minute and absurd changes made to my itinerary by Delta without my knowledge, I was not on this flight."
Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"
Pros: "Fast boarding and short time from gate to take off."
Cons: "Stinky rest room like it was blocked."
Pros: "Flight attendant was phenomenal."
Cons: "It was hot on the plane and the gate situation was a disaster. So chaotic and stressful. So crowded. Asking people to take later flights. Sucked."
Cons: "I can not rate this flight because I missed it since my connecting flight was so late due to mechanical issues."
Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"
Pros: "The flight was short."
Cons: "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."
Cons: "My seat back screen was inoperable. I had other stuff to do, so not a problem although I would have liked having music and movie options. Oh well... In other news, AA’s morning food options are incredibly lame. It’s almost as if they don’t want to sell any food. Finally, can come one tell me where to buy stock in those mediocre little Biscotti cookies they (and every other airline) pass out for free? Must be KILLING it!"
Pros: "Crew was amazing and work diligently to make everybody feel comfortable."
Cons: "Nothing. I had no issues!"
Cons: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
Cons: "If delay to much pls let customer out of plane"
Pros: "That I arrived safely"
Cons: "Seats could be bigger after all you get charge for a trip, they could also have more flights and stop cramping up the place then there’s no overhead space. Perfect example of Corporate greed"
Cons: "The terrible communication for delays and boarding."
Pros: "Crew was nice. Plane was clean."
Cons: "Seats could have been better and inflight entertainement missing"
Pros: "Inflight movie, friendly crew"
Pros: "The seats were very comfortable and the staff was friendly"
Cons: "The flight was delayed in arrival to Chicago, so we were delayed in departure."
Cons: "No in-seat entertainment"
Pros: "Fast quick flight. Bags out quickly."
Cons: "Seats are far too cramped for someone who is 6,2."
Pros: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Cons: "I can't comment on food. I didn't get any."
Pros: "See above"
Cons: "See above"
Cons: "My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me."
Pros: "The crew on this flight was excellent."
Cons: "For the fourth flight in a row with American the flight was late. I guess you don’t want to be in a hurry with this airline and have a long layover if you are connecting."
Cons: "Flight delayed multiple times and then again upon landing at destination."
Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Pros: "Friendly Staff"
Cons: "3 planes all with mechanical issues... numerous people left stranded, the whole thing was a nightmare. Finally got home around 1 00 AM. But the worst part was the gate agents I literally felt like I was disrupting their day! Email sent to American."
Pros: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Cons: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
Pros: "Direct flight from desired origin to destination Boarding by zones"
Cons: "Uncomfortable, small, seat space with inadequate legroom. Lack of personal entertainment options. Paid extra for earlier boarding group which only benefited me by about 5 people. (NOT WORTH IT!) Lack of complimentary food options. (Pay for everything)"
Pros: "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
Cons: "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
Pros: "Good choice of movies."
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."
Pros: "Arrived safely and on time."
Cons: "No power outlets at seats."
Cons: "Crew didn't walk around to offer wanter/drinks except during meal time and it would have been nice if they did."
Cons: "There were no available snacks and drinks between meals in a long international flight. In other airlines, they have continous supplies of snacks and drinks at the food area for passengers to enjoy at their leisure."
Pros: "Pleasent crew and a non-turbulance flight."
Cons: "The yougurt splashe all over my shirt when I opened it, too much pressure I guess. No liquor !"
Pros: "The crew was excellent people, very friendly and helpful."
Cons: "American airlines is the only airline without TV screens in each seat. Furthermore, the control in my seat was not working."
Pros: "The flight was quick once we took off!"
Cons: "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"
Pros: "Quick flight"
Cons: "seating too small."
Cons: "Small seats, no wifi, no chargers, terrible entertainment."
Cons: "The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed"
Cons: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue, multiple flight chnages"
Pros: ". ."
Pros: "The friendly flight attendant."
Cons: "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
Cons: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Pros: "Flight in air"
Cons: "Take offs and landings"
Cons: "Delayed 2 hours. Weather, I get it but...when on the ground, we all baked..no Ac in the plane ...and an awful landing..thought we were going to crash.."
Cons: "Don't like the habit of having the staff reserve the last 3 rows of the airplane for personal usage when there are no other spare seats on the plane. Then we were lied to by the attendants that they did this to balance the weight across the aircraft. The seats are incredibly uncomfortable to begin with and mine had a broken seat bag making things worse. All in all a miserable flight to Europe for my kids and me."
Cons: "Rude attendants. Belittled my daughter in public."
Pros: "No seat not comfortable."
Cons: "No legroom."
Cons: "Seemed understaffed at the airport, never anyone around to answer questions about why our plane wasn't even there until 20 minutes after we were supposed to have boarded. They finally showed up, but didn't mention that we'd be delayed (which I eventually found out thanks to a KAYAK alert). Kept telling us the flight would be 62 minutes, but it ended up taking forever. Probably not Allegiant's fault, but they acted like they wanted to hide the fact, rather than own up to it and apologize for the inconvenience as if they valued all of us as passengers."
Pros: "direct flight"
Cons: "airport hassles"
Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"
Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"
Cons: "Free beverages"
Pros: "Crew and plane ride."
Cons: "The seats hurt us."
Pros: "Not bad for the price, convenience beats all"
Cons: "First class"
Cons: "The landing. the approach was so rough. I've flown 6 times this year. And that was the roughest approach ever"
Cons: "The air pressure in the cabin was awful. My ears hurt & it gave me sharp pains in my head. Even typical yawning & blowing nose did not help."
Cons: "More space under the seat in front of me for my carryon"
Pros: "Cheap and direct no frills"
Pros: "Love Allegiant!"
Pros: "It was good quality for the price."
Pros: "There was nothing outstanding really"
Cons: "It’s a low cost airline, so expectations are very low. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems"
Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."
Cons: "Allegiant needs to get stuff together when it comes to boarding."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Pros: "Fast boarding. Crew were pleasant."
Cons: "Free beverages"
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Cons: "Very uncomfortable"
Pros: "The boarding wasn’t smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers."
Cons: "The women at the podium listing flights could have been friendlier and more customer service oriented... there was a lot of mumbling into the speaker for boarding ... and the person kept giggling into the mic. Once past boarding, everything was great !"
Cons: "Unfriendly Flight attendants"
Pros: "On time flight... good stew's, all around pleasant experience."
Cons: "the seats are hard and very narrow."
Cons: "Still in Reno. Aircraft broke down"
Cons: "Signs at the airport and terminal info"
Cons: "Being stranded for 6 hours in the airport for no weather reason, with no compensation."
Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."
Pros: "The plane was very clean and well lit. The crew was excellent. Very friendly and nice."
Cons: "The seats are pretty uncomfortable. They are so close together and there is no room to store anything. The tray tables are a joke, you can't even fit an iPad on them. The bag check process was trouble at both legs. They have lower weight limits than the major carriers and that really should be highlighted better when you book with Allegiant. Also, bag checkin for the flight I was on started at 7:45am. There were only 2 people at the checkin counter and one of them was busy doing something and ignoring the customers. So that was a little annoying."
Cons: "The flight was delayed 30 minutes"
Pros: "somehow after waiting on tamarac for half hour, we still got to Asheville, destination, on time."
Cons: "boarding in the rain, areas to check your bag and check in were so crowded you couldn't even find a proper line calling out names, some of the voices couldn't be heard no one available to answer questions what line a person should get in.som"
Cons: "5 delays between for a 4:27PM flight that eventually took off at 3:15am. My biggest issue is the unrealistic delay that could have left us in the airport for 11+ hours. Very thankful that they did allow me to change departure locations to another airport at no charge. That flight went well, even arrived early."
Cons: "The beer"
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Cons: "Ground crew at ticket very slow and inefficient. Two groups missed their flight because of it."
Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."
Cons: "15 minutes waiting for luggage—still none out."
Pros: "Attendants are the deck and on the plane are use to getting asked why is there a charge for this is have short answers ambitious are friendly."
Cons: "I was charged double for my ticket, was not told I had to pay for bags till confirmation, I then called them to see why, because I was charged 2 times for Flight my card shut off, they would t even comp my bag. had to pay for my seat, 5$ to check into the flight at the desk, 17$ for a bag online, $50 at the check in counter. $2 for bottle water on the plane?? I will avoid them entirley"
Pros: "2 hours and one flight. Done!"
Cons: "No entertainment"
Pros: "Very cheap ticket Non stop flight to HTS with excellent service. Eat before the flight. It is a short flight but if needed bring your snack... airports near big cities..."
Cons: "Did not purchase any food and there was no entertainment offered"
Pros: "I never have any issues. Everything is always great."
Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."
Cons: "I paid for 1A. Was moved because "the crew needed the seat" to the middle. There were SO many open seats. Was unacceptable."
Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"
Pros: "Cost. I felt like I got what I paid for. With big name carriers I'm never quite sure what I'm paying for. Allegiant got me from point A to point B in the same manner. I just didn't get complimentary peanuts. And I'm quite okay with that. Seating, space, cleanliness was the same as other carriers. As long as Allegiant maintains their planes I'll keep flying with them."
Cons: "Everything was satisfactory. I don't have any complaints about this flight."
Pros: "I arrived less then 5 hours late"
Cons: "No free peanuts, no free pritzells,no tv show, no movie"
Pros: "The stewardess was great on trip up there and back!"
Cons: "Little bit bumpy ride in some spots"
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Pros: "Boarded quickly and got into air fast."
Cons: "Way behind schedule and virtually no snacks or drinks."
Cons: "Nothing really"
Pros: "They lost my luggage."
Pros: "Missed this flight"
Cons: "Missed this flight"
Pros: "Kept getting bumped into"
Pros: "Amazing amount of legroom! Very comfortable seating, even in economy."
Cons: "I would like to see passengers behave better. One lady pushed in at boarding and went ahead despite the checker telling her she was out of order, Another passenger used both underseat storage in front of him and under him so the person in back of him had no place to put things. Staff should try hard"
Pros: "It was just okay"
Cons: "Nothing just flying in a smaller plane"
Cons: "When transferring our luggage from the flight from Panama, we had to walk all the way to the entrance of the airport as if we had just arrived there instead of being able to transfer the luggage directly. This was not communicated, and we ended up walking around a lot and having to ask at the info desk. When we finally got to the counter, the woman there gave confusing instructions and was incredibly rude to us. As for entertainment on the flight, we couldn't do anything without the app, which you have to get before you're on the plane. Boo."
Pros: "This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile."
Cons: "When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying."
Pros: "Flew United out of Sioux Falls. Check in took forever. United employees were miserable. Did get some help from a very nice TSA woman. TSA check in was a nightmare. Almost missed flight. Complete chaos. The sat on runway for 40 minutes waging for luggage to be loaded. Almost missed connecting flight. Just plane horrible. Very helpful stewardess however."
Pros: "Everything was as planned"
Cons: "Given that the airline tickets were purchased together many months ago, it would have been nice if we - husband and wife - would have had side-by-side seating. In the computer age of 2018, that cannot be very difficult to orchestrate."
Cons: "This airline is never on time. Their employees are rude and unhelpful. Planes were dirty! I won’t fly them again"
Pros: "The service"
Cons: "Plane too small and uncomfortable"
Pros: "Excellent service."
Pros: "Comfortable seat"
Cons: "The onboard wifi was not working."
Pros: "When we finally got in board and going the pilot got us there quickly to make up for lost time. Staff was nice, it was beyond their control."
Cons: "We waited an hour to board due to a seat that would not stay upright and mechanics fixing it. I was very tired after international travel and it was my last flight to get to my car and go home."
Pros: "Coffee was delicious. No imagination with the snack of pretzels."
Pros: "For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once."
Cons: "WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall."
Pros: "On time. Friendly employees"
Cons: "The snacks"
Cons: "No Information about when we would leave jersey"
Pros: "cheap tix"
Cons: "Still in Chicago"
Pros: "Flight was okay"
Cons: "Flight was almost 2 hrs delayed"
Pros: "Wheelchair was provided"
Cons: "Long wait for wheelchair"
Pros: "Arrived early"
Cons: "Was way too hot on the plane."
Pros: "Super nice crew."
Pros: "Liked the staff, always friendly even with several delays. The assist staff were excellent"
Cons: "Did not like the delays and gate changes - but that wasn't the airlines' fault"
Pros: "Dirty, tired airplane. This (and every other flight going out around our gate) was "oversold"- egging travelers to give up their seats"
Pros: "the plane was on time, smooth take off and landing, crew was efficient and friendly. it was great !"
Cons: "Group 5 was a very delayed boarding beyond what it should have been with no explanation. Felt like second class citizen"
Pros: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Cons: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."
Pros: "Fast flight"
Cons: "feeling cramped"
Pros: "Short flight"
Cons: "Plane was delayed 1 hrs because short of crew member"
Pros: "Time of flight"
Cons: "Crew. The flight attendant in the forward cabin was rude and yelled at the passengers."
Pros: "courteous attendents and airport personnel. on time flight"
Pros: "Plane was very comfortable. Attendants were friendly and it was very smooth and quick!"
Pros: "Friendly crew"
Cons: "Maybe pick a packet food that is more favoured by more people. The wasabi peas weren't a good choice for our family"
Cons: "Good trip overall."
Pros: "Flight was delayed because they couldn't get their passenger count straight! 30 min delay just to leave the gate!"
Cons: "When we arrived 20 mins late and then no one was at the terminal gate to put sky walk in place! After 20 min wait we had to walk down the aircraft stairs outside and go thru a door and climb two flights of stairs just to get into the airport"
Pros: "Everything was smooth and senseless. And I liked kayak updated me which baggage terminal my bags were. Saved a lot of time walking around the Dulles terminal."
Pros: "I liked that I could do self check in and get my boarding pass without joining a long line. Had a great flight and no complaints."
Pros: "Service was good. Flight was on time. Comfort was fair. Bathroom on board plane was so small my knees would hit door."
Pros: "We got to Columbus early"
Pros: "The plane had tvs on the back of each seat"
Cons: "They didn't have wifi"
Cons: "Plane was very late"
Pros: "Upgraded leg room is significant. Boarding was easy."
Cons: "No in flight entertainment, very minimally padded seats. Had to wait to check our bags as the front desk was vacant for about 1hr not having any flights before ours."
Pros: "No frills with this airline. Very lean operation. The crew in the City and onboard were bright and positive and handled disgrunted crowds in an effective but respectful way. Pilot was excellent. Airline provided food vouchers for delayed flights."
Cons: "Delayed flight 4 times. Seats are waay uncomfortable."
Pros: "Got me to my destination. Made my connection. What was the entertainment?"
Cons: "Lack of complimentary beverages. High charge for checked luggage & carry on luggage. Too many additional charges. Enjoyed flying with other carriers better with amenities with cost equal to or less than cost to fly Frontier. Late departure."
Cons: "Our plane landed late, we boarded late, and arrived in Columbus nearly an hour late."
Pros: "Friendly helpful staff. This was my first flight and I was nervous. They were very understanding. I also had some motion sickness and the flight attendants made sure I was as comfortable as possible."
Cons: "I'm a big guy and was seated with two other big guys. Kind of cramped."
Pros: "Literally nothing."
Cons: "I charged the airfare, thinking that would be all, like other airlines. Then I found out they charge for luggage. THEN I found out they charge me for a seat... on the flight I already paid for. Boarding was disorganized, seats were thin padding on plastic, quite uncomfortable. I also had to clean crumbs and trash off my seat before settling in. They charge you 2.99 each for water and airline peanuts; i didn't partake. they only gave me one boarding pass and when I boarded the plane, they said that is was the flight to Denver and then they were continuing on to Columbus. I assumed this meant I stayed on the plane when we landed in Denver, but no, they informed me the plane was then going to Cedar Rapids. I had no second boarding pass or gate number, so I asked the attendant. She took forever to help me, looking up my info for a minute and then talking to the other attendants and passing out papers to the boarding crew before acknowledging me again. Twenty minutes later, I had my gate, which I barely made to board in time for flight takeoff. Overall, the process was stressful, uncomfortable, and more expensive than if I had purchased a flight from Delta, Southwest, or Alaska. (All airlines I have flown and been happy with. Delta had a missed layover once and completely put me up for the night and was very helpful through the whole affair.) All said and done, I will not be flying Frontier again."
Pros: "Flight attendants were great and can't beat the price!"
Cons: "Flight was delayed for over 2 hours and did not once get an update from frontier staff on what was going on...nor did they apologize for the delay when we finally boarded."
Pros: "Plane was clean. Departed on time. Arrived early."
Cons: "Delay delay delay. Was not aware of all the costs added on, with paying for carry on, and water. Even the staff seemed to know the airline was not worth anything. No pride in their work or workplace."
Pros: "Passengers and crew"
Cons: "Uncomfortable and annoying seats"
Pros: "Plane was clean, everything was on time."
Cons: "I had to pay 40 dollars for a checked bag and 45 dollars for a carry on, more than doubling the cost of my flight. Why not ask me when purchasing a ticket, you know, before I pay, before hooking me with 85 plus dollars in bag fees? Frontier may advertise low ticket prices but after you purchase your not-likely*refundable ticket you're on the hook for their endless fees. Even peanuts cost you. Use a different airline and save yourself the let down."
Pros: "First time flying frontier, staff was very nice, I checked my bag and paid the standard fee like every other airline. The seats do not recline and are ultra thin, I think this made it more comfortable on the shorter 2 hour flight as it seemed to provide more knee room. I think customer experience could be brought up very easily with better online/app and mobile boarding pass. The plane didn't seem old and seemed inline or slightly above for its price point. I'm ok with no real food or entertainment especially with 4drink being free, but in flight wifi should standard even on a discount flight."
Cons: "I don't like paying $45 for a carry on"
Cons: "They canceled my ticket without telling me me made me miss work after driving two hours to get there and everyone was so rude! Was the worst experience ever toatally messed everything up."
Pros: "Tried to get the lowest price."
Cons: "Alexa assured me it would not be a big deal to not be on the exit. But then they told me that the flight was oversold and that I may not be able to board that flight after I let them know that I run a business and I needed to be on this flight home and that I did not mind being the exit person if it meant that I had to get on this flight. I then proceeded to call my mother but when I raise my phone to the ear Alexa then proceeded to make a scene in front of all the other passengers saying that she did not wish to have her picture taken and then began to laugh with another co-worker making me feel very uncomfortable I will never fly with your airline again."
Cons: "The hour wait for bags. No joke"
Pros: "From boarding the plane, to exiting the plane the crew was exceptional."
Cons: "the add on prices at all air lines for every little thing. bringing a bag should not be a option but a given"
Cons: "my seat was bolted more upright than the other two seats in my row leading to a VERY upright sitting posture. I told the flight attendant and she said it was just installed incorrectly and she was sorry."
Cons: "Had to cancel whole trip instead of just the one flight to Las Vegas that was cancelled VERY VERY last minute because flight crew never showed... how the hell does an airline allow that to happen?!? It put us in a situation where we had to spend 3000 dollars on flight tickets with another airline because they didn't have any outgoing flights for another 3 days... which is absolutely insane, ESPECIALLY during the holidays. I will never book with them again and I don't understand how they are still in business. Completely unacceptable."
Cons: "-Charge for everything, only thing they gave out was a 2/3 cup full of water with three ice cubes -Incredibly cheaply remodeled interior. The seats had the support of folding chairs and the tray table was the size of my hand. -Poor communication. We had multiple delays and cancelled flights which were announced well after our flight was due to take off. They just never boarded us. When people noticed that we were not boarding when we should, they got on line to ask the service rep, who wasn't there. She came back 40 minutes after our flight was due to take off to announce a delay. Really awful company. Will not willingly use again."
Cons: "Extra price for luggage Extremely long lines Asked for money back for mistake on number of bags and was told no"
Pros: "Flight was on time. Online check in and boarding was okay. Nonstop Denver to Columbus."
Cons: "I didn't like being stabbed with outrageous fees for baggage (checked and carry on). I especially didn't like seat assignment fees and no ability to keep your party seated together unless you pay their ridiculous surcharges. By the time you get done with every extra charge they rope you into you can fly any otheir airlicanard possibly for less money. In addition, the seating is terrible. Rows are crammed in tight with the new non reclining rubber pad seats that are sure to send you to the chiropractor. They have the unmitigated gall to cram their credit card sales pitch over the PA followed up with multiple trips up amddown the aisle. Hey Frontier, if I wanted a credit card sales pitch I would stay home and answer the damn robocalls. Nice way to treat your customers, especially after you stab them $3 for a drink."
Cons: "-Missed checked bag check-in by 1 minute, was made to miss flight for something that could have easily been remedied -Zero help or empathy from terminal attendant from Frontier -Made to wait an HOUR AND HALF IN 5 DEGREE WEATHER in Denver by Frontier to drop off a back that was already noted as "checked" -Flight delayed 5 hours with ZERO communication of what was going on -Bags were left IN DENVER after all the trouble and discomfort invested in dropping them off. -Zero response by phone or email during all of this -No system or notification of how to retrieve the bag Frontier left in Denver In sum, it was the worst airline experience I've ever been a part of, let alone even heard of. The only way it could have been worse is if the plane crashed."
Cons: "Can't recline"
Pros: "Cancelled. can’t see my family now."
Pros: "I am not the type of person to complain about something that is expensive, if I am receiving the services I am paying for. Therefore, I cannot complain too much about Frontier since I paid so little and received what was promised: a round-trip flight at an affordable price. I understand that, in order to be competitive, stay open for business, and keep rates low, Frontier must find additional ways to accrue income besides the base fare. However, literally everything beyond a basic ticket was vastly overpriced. "You want to bring more than two tee-shirts and a book? $30." "You want a childs ration of nuts and a soda in flight? $12. You can place them on your 3 inch tray table." And then, as we near the end of an already insufferably uncomfortable flight, we must endure a 20 minute long speech over the PA about the Frontier rewards credit card. I truly appreciate that Frontier Airlines offers competitively unheard of rates for a basic fare. But aside from being allowed to bring a only a change of shirt to Denver for the weekend, sitting in a dingy/cramped plane next to a stranger because I would not pay $42 extra to sit next to a friend, and being forced to listen to the desperate plea of a credit card signup quota, I will next time happily pay the traditional rate to take a flight somewhere where I am treated like I am not a passenger on a Malaysian Airlines flight that has somewhere along the way become lost between the importance of customer satisfaction and competitive prices."
Cons: "Maybe I should have chosen to write that down here instead. Although I am sure I will not be charged additional fees to both compliment and complain, I believe this all goes to the same department."
Cons: "Paying for a carry on bag"
Pros: "Great flight, on time, smooth"
Pros: "Atleast they fly to Souix Falls"
Cons: "They closed the check in area 45 min. Before flight, thankfully everything was on our phones and it's a small airport so the TSA got us through so we could Chek in at the gate. 3+ hour delay for "maintenance issues" (found out it was a paperwork issue the plain was fine the whole time). We boarded, then after an hour we were let off the plain to go to the bar, which was closed but they reopened for us, but no food. We were starting to figure out if we needed to rent a car before the rental places closed. Finally got back on the plain, and got to Denver. Frontier send an apology letter with a 50 dollar credit, we spent more at the bar while we were waiting. Frontier is only good for last minute cheap flights then they nickel and dime you to death. Their customer service sucks, the last time I was on Southwest with a delayed flight, (only about an hour late and the plain was late coming into Denver) they gave us a 200 dollar voucher right then and there, apologized a ton, and gave anyone over 21 a free drink. I'll be sticking with southwest even if it cost a little more!"
Pros: "It was on time"
Cons: "The most acute plane discomfort imaginable"
Cons: "I missed my flight Saturday the 24th. I wasn't given a credit at all I had to buy a whole new ticket. The flight was delayed as always with this airline, the planes are uncomfortable, and I'd rather pay more to fly with an airline that knows how to appreciates it's customers."
Pros: "The comfort of the flight"
Cons: "Being delayed 6 hours because there was screws missing on the plane"
Cons: "We reserved a seat and PAID an upgraded price for the reserved seats and they put us on stand by! They were so rude about it as well. I will never fly with them again"
Pros: "It was a flight home"
Cons: "Flight was 1.5 hours late due to previous flight at the gate. Gate attendant was rude to several people when the designated city on the gate "sign" changed but they were still boarding previous city. The seats are the most uncomfortable of any airline I have ever flown (I travel 25% for business)."
Cons: "Frontier changes our flight and then wouldn't refund money for a missed flight."
Pros: "Boarding was quick and smooth"
Cons: "Entertainment: there was none."
Cons: "Same as above."
Pros: "The whole trip was very nice"
Pros: "Same as above"
Cons: "Same as above"
Pros: "I did not have food or entertainment."
Cons: "I would not refer anyone to travel with frontier my experience was really bad I was at gate around 50 min before they didn't allow me to check in there was problem with there site that is why we couldn't check in online but we checked our bags online I had insurance also they just gave me refund of 40$ as a ticket credit which I have to use for my name only that too for a period of 2 months."
Cons: "Flight was 7 hours late because of staffing error and you have to buy all refreshments and basic courtesies."
Cons: "I need my money back they didn't let me on borde bkz I was 30 minutes late"
Cons: "Boarding gate was changed and there was no announcement on the flight that the connection was at a different gate."
Pros: "The flight attendant went out of her way to give us personal attention."
Pros: "Well Seated on the very first row of the first Class; and everything else went very good."
Airlines flying from Sioux Falls to Ohio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
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