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Round-trip
1 adult
Economy
Fri 3/3
Fri 3/10
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Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | $755 |
Average price round-trip | $943 |
Good deal round-trip | $943 |
Good deal one-way | $595 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 10% increase in price.
Flight from Ljubljana Joze Pucnik to San Francisco
(avg. price over the last 2 weeks)
or less
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Top tips for finding cheap flights to San Francisco
- Looking for cheap airfare to San Francisco? 25% of our users found tickets to San Francisco for the following prices or less: From Ljubljana $595 one-way - $769 round-trip
- High season is considered to be June, July and August. The cheapest month to fly from Slovenia is February.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest San Francisco flight deals.
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Top 5 airlines serving Slovenia to San Francisco
Scores according to KAYAK customer reviews8.0
SWISSOverall score based on 8937 reviews
8.2Boarding
7.8Comfort
8.6Crew
7.7Entertainment
7.9Food
Airline reviews
Pros: "Friendly crew"
Cons: "Not piling up people like sardines in a can."
Pros: "Friendly crew"
Cons: "Not piling up people like sardines in a can."
Pros: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Cons: "The business class seat felt a bit claustrophobic when in lie flat mode"
Cons: "Staff was very friendly, courteous and helpful."
Pros: "Crew was very attentive and courteous"
Cons: "More fruits and non-starchy vegetables would make food more enjoyable"
Pros: "Food was really hot and good customer service"
Pros: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"
Pros: "crew was friendly"
Cons: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"
Pros: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Cons: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"
Pros: "Amazing crew"
Pros: "Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past)."
Cons: "The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years."
Pros: "Swiss is always excellent"
Pros: "The crew"
Cons: "More comfortable seats"
Pros: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Cons: "It was perfect !"
Pros: "Crew was lovely! Friendly and happy. Well organized and responsive."
Cons: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."
Cons: "Crew was excellent Seats very short on leg room and hard cushions"
Pros: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Cons: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Pros: "The. Crew were amazing"
Cons: "Lpst my luggage"
Pros: "The crew was very helpful & friendly"
Cons: "The a/c or fans were on too high"
Pros: "Food service is adequate."
Cons: "Standard complaint, but economy seats are way to squeezed in!"
Pros: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Cons: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."
Pros: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."
Pros: "The crew fed us well throughout the flight--and we got free wine with dinner. The food was pretty good for airplane food. We got fresh dinner rolls, salad, dessert, and Swiss cheese. We got ice cream part way through the trip. I loved that we got a piece of Swiss chocolate on each leg of the journey. The crew was friendly. There was a screen at each seat where you could watch movies or TV, listen to music, or track your flight. The entertainment was free, and the crew provided free earphones. Blankets and pillows were provided."
Cons: "Like most planes, there was not enough leg room. It makes it pretty uncomfortable for an 11-1/2 hour flight. The boarding was a little confusing, but no serious issues."
Pros: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."
Pros: "One on the plane service and food were very good. In flight movies limited in number of choices"
Cons: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."
Pros: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Cons: "unable to choose seat without paying extra."
Pros: "Excellent crew"
Cons: "Terrible seats :-("
Cons: "Good"
Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Cons: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Pros: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Cons: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"
Pros: "The service is the best!!! I enjoyed everything!!"
Pros: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Cons: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"
Pros: "Great service and flight. Thank you kayak for the great price!!"
Pros: "There was metalic box underneath the seat in front of me (entertainment box), that did not leave any room to stretch my legs"
Cons: "This box blocked any room to stretch my legs. The flight was full and I did not have the chance of changing seats. Flying 13 hours in this situation is unacceptable."
Pros: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Cons: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."
Pros: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Pros: "Service was excellent and very friendly."
Cons: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."
Pros: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Cons: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."
Pros: "The ground and aircraft staff are very professional, friendly and helpful."
Cons: "The aircraft was old, with subpar AC. We would either get freezing or hot and stuffy air. The seats were quite uncomfortable, worse than on recent trips with other airlines (Air Canada, United, Air France). Neither of our entertainment systems worked, despite the best efforts from the crew to reset them. Finally, the food was very disappointing for a European airline."
Pros: "See above"
Cons: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Pros: "Service is above average, flight attendants very friendly and helpful."
Cons: "Only one choice of the lunch dishes was available, since they had run out of the second one."
Pros: "The food"
Pros: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."
Cons: "I paid for a seat on the aisle with extra leg room. Seat 24D. There was only minimal foot space because of some type of metal box under seat 23D. I don't think that I should had to pay $45 for the extra leg room just to receive cramped foot space."
Pros: "Loved the entertainment. Food was great!"
Cons: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Pros: "The flight crew were great very friendly & service oriented as far as getting your food & water"
Cons: "My partner & I were given separate seats. We tired to reserve our seats online according to instructions & time but the online registration wasn't working properly. We had to wait til we were at the airport to do that. When checking in we were told we had to wait til onboard? Then once on board told no. So we were not able to sit together & weren't even in the same area of the plane. We also had an old plane & seats very uncomfortable. The movie screen was barely visible so basically u could just listen."
Pros: "Food was overall not bad. It would have been nice to have more snack options if I was hungry in between meals."
Cons: "Landed early but there was no gate so we just sat on the runway. We also sat on the runway long past when we were supposed to arrive. I'm not sure why there still was no gate when we passed the time that we were supposed to arrive. There were also no power outlets in the plane. For such a long flight, it would be great to have power outlets to charge devices while flying. Flight was also kept very cold. Not very good entertainment options."
Pros: "As above."
Cons: "As above."
Cons: "seats not too comfortable, if seated right next to the toilet I should pay a lower fare!"
Cons: "Vegetarian meals can be better"
Cons: "Food had only beef options"
Pros: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."
Cons: "On time"
Cons: "Leg room Food choices"
Pros: "Good movie selections"
Cons: "Food wasn't as good as usual on Turkish flights."
Pros: "Good movies"
Cons: "Lack of drinks offerdd"
Cons: "I nearly missed my connecting flight because of how poorly organized Ataturk airport is. Disembarking was extremely time consuming; there were few signs instructing connecting passengers where to go; and the employees of the airport were extremely unhelpful and gave conflicting information. I made my flight with only minutes to spare after going through two security and passport checkpoints and sprinting an entire wing of the airport. I will never fly through Ataturk (or anywhere in Turkey) again."
Cons: "Staff seemed to not care about passengers. Could partially be a language/cultural barrier, but i have consistently noticed staff just want to push through their tasks. Actual service is not a priority it seems. Another issue, often times they run out of food."
Pros: "Everything was more than perfect. Thanks Turkish Airlines."
Cons: "On board internet must be faster."
Pros: "Crew was good Comfortable seats"
Cons: "food could have been better"
Pros: "Good entertainment."
Cons: "Need to have better boarding and organization."
Pros: "The food was SUPER DELICIOUS! The seats were comfortable, the movie selection is great, and the staff's care and commitment to customer happiness is unmatched!"
Cons: "Not enough bathrooms. Very long lines to go to the bathroom."
Cons: "No, disappointments:)"
Pros: "Food was fine"
Cons: "delay time and Istanbul airport"
Pros: "The best airline to Europe! Period! Boing in the new 777 and has very comfortable seats with plenty of room for your feet even in economy class. Huge number of movies and TV shows. The food is excellent. Only missing part is to have some candies or chocolates for the 13 hour trip for San Francisco to Istanbul. You can not beat their price. Crew is very friendly and helpful at the same time. Slippers and socks they give you in economy class + cotton blanket of course make you feel you are 1st class traveler. What else? You name it and it is there. Will fly again with Turkish airlines."
Pros: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Cons: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
Pros: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Cons: "Istanbul airport is crowded. Looking forward to the new airport."
Pros: "Everything was perfect. I enjoyed my flight specially delicious food. I will definitely fly again by Turkish Airlines. I also recommend to other travelers."
Cons: "The flight arrived a little late. It was not on time."
Cons: "See sbove"
Pros: "Good food and comfortable seats"
Pros: "Great food, good selection of movies."
Cons: "Policy"
Cons: "Short transit time. Very risky. Small seats."
Pros: "The crew was very helpful,seats comfortable."
Pros: "service was excellent!"
Cons: "food wasn't enough or good"
Cons: "We had to wait about one hour after sitting."
Pros: "Good food and courteous service."
Cons: "I was crowded in amongst a family who decided to camp in my row of 3 seats. (Literally, on the floor.) I could not move because I needed the bulkhead and aisle seat to stretch my legs. I am a Diabetic and needed it for circulation. I did not say anything but, the stewardess should have made one of the people go back to their seat as he was wedged near the window and sitting on the floor. It made my 13.25 hours trip very uncomfortable. They had a child with them so, I didn't wish to complain while on board."
Pros: "entertainment selection"
Cons: "entertainment console was a bit clunky and old flight left 2 hrs later than scheduled."
Pros: "Excellent price, customer service & we enjoyed it. Thank you."
Cons: "Nothing"
Pros: "Everything"
Cons: "Everything"
Pros: "The service was very good, friendly, courteous."
Cons: "Can't think of anything."
Cons: "Pathetic vegetarian food. Same pasta was served twice."
Pros: "Turkish airlines is the worst of the worst."
Pros: "The seats had a decent amount of leg room."
Cons: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."
Pros: "Amazing service and comfortable environment. The really take care of you"
Cons: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"
Cons: "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."
Pros: "The meals was good"
Cons: "Crew didnt act like they liked their job"
Cons: "Too many seats. Very uncomfortable on a long trip."
Cons: "they lost my luggage by my first stop"
Pros: "Nothing"
Cons: "Everything from good to entertainment"
Pros: "Food and the service"
Cons: "Ground crew, misleading information"
Pros: "Great service. On time. Friendly personnel."
Pros: "Everything"
Pros: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Cons: "Nothing negative. Keep up good work!"
Pros: "Good food and movie selection. Nice pillows and comfort kit."
Pros: "I Like the food and movies"
Cons: "Excellent customer service"
Pros: "Yes"
Cons: "Nothing. Flight was amazing"
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "very nice crew"
Cons: "my baggage was lost"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Pros: "Awful"
Cons: "Everything"
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Cons: "Flight cancelled"
Pros: "Crew were great, food, entertainment, seat and everything else was great as well."
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Cons: "Nothing special"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Good service onboard, good food. On time."
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"
Pros: "Everything"
Cons: "Nothing"
Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."
Pros: "Short-hop flight, fit for purpose."
Pros: "was very quick"
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "Everything. Staff incredible."
Pros: "Eveything is well arranged"
Cons: "Nothing"
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"
Pros: "Excellent service, excellent food."
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "KLM food and service are great"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Flight was quick, professional, friendly."
Cons: "Flight delayed"
Cons: "Three hours departure delay from Munich to SFO"
Pros: "Seat comfort."
Cons: "Food selection."
Pros: "Entertainment was good"
Cons: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"
Pros: "Upgraded to business class for a reasonable fee."
Pros: "Bathrooms were clean"
Cons: "The entertainment was not functioning"
Pros: "Literally one of the worst check in experiences I have ever had traveling"
Cons: "The person checking me in could have given me a few minutes to help me understand the flight delay"
Cons: "More leg room"
Pros: "Cabin crew's service was excellent! Very attentive and friendly. Special diet (gluten-free) dinner was delicious. Lavatories located downstairs."
Cons: "Economy seating was too tight. Not enough space or leg room."
Cons: "Sittinf in the middle"
Cons: "Lufthansa’s service counter in Munich was helpful with locating baggage and unfamiliar with transit rules."
Pros: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Cons: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."
Pros: "Everything!"
Cons: "What’s not to love?"
Pros: "They were great with service"
Cons: "Having to have to close my window shade so I couldn't see outside"
Pros: "I had to pay a premium more to sit with my family to sit together in cheap seats."
Cons: "I did not like the treatment of being a star alliance gold member then getting gouged even more for sitting together with my family in their cheap seats. My bags were marked with a priority tag, which meant nothing other than my bags being the very last off of the turnstile in San Francisco. One other passage stated that Luftansa does not care abut this aspect of customer service, which is obvious."
Pros: "Good food, service. Love that toilets are downstairs"
Cons: "New planes are smaller and more cramped"
Pros: "Comfort and space"
Cons: "Plane was scheduled to depart at 10:30 and didn't leave ground until 11:40, unacceptable."
Pros: "See above. The same applies."
Cons: "See above. The same applies."
Pros: "All worked as expected"
Cons: "No remarks to make"
Pros: "Travel time was good and easy travel"
Cons: "Entertainment tv tapes"
Cons: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Pros: "Seat was good"
Cons: "Crew was rude"
Pros: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
Cons: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."
Pros: "Lufthansa service is always incredible. Food is better than most other carriers and so is entertainment. Had a delay due to incoming flights, but staff made sure we had plenty of water and snacks while on the tarmac."
Pros: "we arrived early. the headrests are well-designed- all headrests on all flights should be like this."
Cons: "when we first boarded and went to use the restroom before the flight departed, the floor was sticky and smelled strongly of urine. had they even cleaned it on the turnaround? doubtul. several other toilets also smelled like urine early in the flght. the touch-screen on the entertainment interface is not very user friendly and was kind of frustrating."
Pros: "Everything else"
Cons: "Boarding was even more chaotic. No clear signs for premium economy."
Cons: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."
Pros: "Great Crew excellent service"
Cons: "Row seats not comfortable"
Pros: "Easy boarding"
Cons: "Could update movie selection"
Pros: "Staff was very attentive and friendly."
Cons: "Seating very cramped for a tall person. Tight squeeze!"
Pros: "Excellent, helpful steward."
Pros: "Overall it was a great experience."
Cons: "Very long flight. Try to get as much sleep as possible."
Pros: "keep going"
Cons: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."
Cons: "seat did not recline at all,"
Cons: "Delated and boarding was a mess"
Cons: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."
Pros: "The services, movie selection and food"
Pros: "Clean space, friendly crew"
Pros: "All"
Pros: "Friendly staff"
Cons: "In seat entertainment, better food."
Cons: "I did not like the surprise of having to pay for a seat reservation, once I had purchased my tickets. This was costly and certainly unexpected."
Pros: "Spacious seats Food Check-In"
Cons: "This was one of the most uncomfortable flights I've ever been on. The extra cushion attached to the chairs behind our heads made the chairs very uncomfortable pushing our heads too far forward. Not only was it difficult to sleep, it ended up giving me a terrible back and neck ache. The flight from Dubrovnik to Munich didn't have this extra cushion but the flight from Munich to San Francisco did. It's a terrible feature and should be removed. Lastly, the food on this flight was awful and it made me sick. I traveled in Croatia and Montenegro for 2 weeks and didn't get sick once but I got sick from the airline food on the way home, that's pretty disgusting."
Cons: "The seats are very uncomfortable."
Pros: "Food was terrible"
Cons: "Toilets were not clean"
Pros: "The plane was incredible,the comfort,service,food was outstanding!I have been flying with many airlines over many years but this was amazing!!!Thank you,Lufthansa!"
Cons: "No complaints"
Pros: "Good flight, liked the extra leg room."
Pros: "The customer service representative was able to get me on a flight that departed earlier due to its 2 hour delay."
Cons: "N/A"
Pros: "Smooth flight"
Cons: "Food"
Pros: "Boarding fast and easy"
Cons: "Legroom and better cooling, it was too hot, and I did not find the possibility to underline"
Pros: "Crew was ok"
Cons: "Short connection time. Missed my next flight so they send me from Warsaw to Vienna and then to Belgrade. Entertainment screen was freezing every 10 min"
Cons: "Give more informations if there is any problem or schedul"
Pros: "Nothing!"
Cons: "Don't cancel the flight and ignore customers when trying to re-book flights."
Cons: "Flight was delayed 1.5 hours. My seat was changed from the front of the plane to the back."
Pros: "The cabin staff was very friendly and attentive. The boarding process was efficient (the long time it took was owed to the large crowd entering the plane in a Boeing 787), the entertainment programme is not overwhelming, but adequate."
Cons: "The flight was delayed by almost three hours at a most uninspiring airport. The information on the delay came rather late. Although I managed to reach my connecting flight, my luggage did not. (It was sent after, though, with the next machine and reached my late the same night in the hotel.)"
Pros: "Offers one of few direct flights to Barcelona from Warsaw"
Cons: "The agents at the gates are always rude. They were talking behind my back assuming I don’t understand Polish. As almost always with LOT, the flight was delayed."
Pros: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
Cons: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"
Pros: "Crew"
Cons: "Delays"
Cons: "The flight was delayed about 30 minutes"
Pros: "Nothing"
Cons: "Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again."
Pros: "Flight was delayed for 2 hours, and there was not much information for how long and why"
Cons: "Lack of information"
Cons: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Pros: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Cons: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."
Pros: "Comfortable, civilized"
Pros: "טיסה מהירה"
Cons: "יצא באיחור של 50 דקות"
Pros: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Cons: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Pros: "Crew was great. Food was good."
Cons: "No on-board entertainment."
Cons: "There was no food. Only for a money."
Pros: "Quick, efficient check-in and boarding, friendly staff, clean airplane."
Cons: "(there was nothing I disliked... a good experience overall)"
Pros: "Crew was friendly"
Pros: "The staff serve nice"
Cons: "Chronic failure in flight schedules"
Pros: "nice clean aircraft"
Cons: "they did to run late and lost my bags on both occasions i flew with them."
Pros: "Smooth flight, polite employees, quick, comfortable. A decently good flight in my opinion. I did make it to my destination safely :)"
Cons: "Lot charged us a baggage fee, even though when I checked their baggage policy online it started that I was allowed one check I'm up to 23kg and one carry on for free. I even showed the guy the policy and he still denied me. False advertisement at its finest, you know what can happen to a business that has false advertisement.... Right?"
Cons: "LOT REQUIRES RECEIPTS FOR ALL LOST ITEMS WHEN THEY LOSE YOUR LUGGAGE. There is nobody to talk to in order to appeal. They will only deal with you by email. If they lose your luggage, you lise... BIG TIME!!!"
Cons: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"
Cons: "My bag didn't arrive in Warsaw. I asked the LOT representative at JFK to verify that my bag was on the flight between NYC and Warsaw. She said that it was, but it wasn't there when I arrived"
Pros: "Also very punctual."
Pros: "Friendly service"
Cons: "Was not aware that choosing a seat in the front row would mean I will be next to all the babies on the plane."
Pros: "I got to Warsaw safely."
Cons: "The flight was delayed 3 hours."
Pros: "The flight attendants seemed nice and courteous."
Cons: "They didn't start boarding until 5 minutes before take off and this was just onto the bus that would take us to the airplane. There was no communication why they were running so far behind. Once we landed in Warsaw, we sat on the plane for around 20 minutes waiting for them to bring the bus to pick us up and remove our luggage from underneath. I had a connecting flight I would have missed if it wasn't delayed. They also had the door open while waiting and the heat and humidity was pretty stifling with everyone already standing up waiting to disembark."
Pros: "Airport was small and quick to get through."
Pros: "they were not very late - within one hour."
Cons: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."
Pros: "Friendly professional crew. Clean aircraft. Very good ticket price."
Cons: "Hard to check in online from hotel in Munich. Hard and confusing where and how to check in at Munich airport and very time consuming. Having to pay $20 per bag but not at the check in counter but at another counter and then at the gate counter being call up to get checked that we did pay the $20 for the bags. Made me feel 3rd class."
Pros: "short. smooth flight with no issues"
Cons: "all good"
Pros: "Nothing"
Cons: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."
Pros: "Nothing"
Cons: "The flight and the food All complete horror"
Pros: "The landing was little hard."
Pros: "Boarding was very fast."
Cons: "Boarding started at least half an hour late."
Pros: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Cons: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."
Cons: "I fly 35 years at least 2 times a year to different companies. For the first time in the life of the company flew Lot (and the last) and was unpleasantly surprised: 1. The stewardesses did not hide their antipathy towards the native speakers of English and Russian (they were scornful and rude), although they were friendly and attentive to the passengers speaking Polish, 2. The food is tasteless and small (I have ordinary needs)."
Pros: "I traveled on this airline few years ago, and there was always room for improvement. This trip was a very pleasant surprise. Departures and arrivals were on time, excellent service, good entertainment aboard, and what a great, comfortable airplane (Dreamliner B 787)."
Pros: "Service, space, friendly, good company"
Cons: "The lia St of movies a bit small, menus could be better but they offe the essentail"
Pros: "The plane loaded on time and left on time. The flight was quite smooth. Best of all, the flight attendants gave out Prince Polo chocolate bars, the best candy in the world."
Cons: "The plane did lack a photo of John Paul II, though he was featured extensively in the airline magazine. Further, there wasn't much in the way of traditional Polish music playing during the boarding process. These aren't huge problems, though. Still a great experience."
Pros: "Flight was over 7 hours late."
Pros: "Practically nothing"
Cons: "The flight was late and we missed our connecting flight delaying our trip."
Pros: "We arrived safely and the flight was smooth."
Cons: "At check in there was a technical issue regarding a charge that required a manager to resolve. Unfortunately, the airline was so understaffed that it took an hour before a manager was available to help out. Meanwhile, we were sent from place to place to wait for the manager. He solved the problem in one minute."
Pros: "This was my first time in business class. The main flight was on a 787 dream liner. It was an amazing experience. Seat was very flexible. Was even able to morph into a bed. Service was a+ felt like I was in a 5 star restaurant"
Cons: "Nothing"
Pros: "Comfort and crew excellent"
Cons: "Food not as good as Turkish air"
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