Nice seats, comfortable.
Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
KLM crews look unhappy with their work. Everything they do is a favor not duty.
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
They have one line of executive class after the kitchen and toilet, is very noisy.
Rouge is terrible compares to regular Air Canada.
Steward. & meals
That we eventually got a flight home.
Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.
Able to Get later flight since original flight cancelled.
flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight
The food was ok. Movie selection was decent and the screens are a lot better than on jet airways.
Boarding was a little delayed. Service was a little slow, but the crew was courteous and did their best.
|Flights Arrive in||Lambert-St Louis|
|Flights Depart from||Sofia|
|Airlines||KLM, Air Canada|
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