The cheapest ticket to the United States from Sofia found in the last 72 hours was $202 one-way, and $333 round-trip. The most popular route is from Sofia to Chicago, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $284.
Most visitors from Sofia need to provide a negative COVID-19 test result and/or quarantine to enter United States. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
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Visitors from Sofia are not required to quarantine after entering United States.
Visitors from Sofia must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to United States.
Current regulations for vaccinated travelers to United States: most visitors from Sofia may enter United States but may still need to provide proof of negative COVID test.
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Restaurants: Open with restrictions
Bars: Open with restrictions
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Cons: My flight time was changed but I didn’t receive any email regarding the changeRead more about Qatar Airways
Cons: My flight time was changed but I didn’t receive any email regarding the change
Cons: Wearing a face vizor on top of the face mask is silly
Pros: Crew was very helpful
Pros: Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks.
Pros: Flight is spacious
Cons: Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed..
Pros: The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach
Pros: Good service from the crew and good food.
Cons: Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)
Pros: Crew was receptive
Cons: Food boarding
Pros: Boarding its took along , food it's bad
Pros: The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room.
Cons: I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for.
Pros: Great food, great seats, everything was smooth overall
Pros: Crew is good. Flight got delayed
Cons: Food is good.
Cons: Mu luggage got broken
Cons: Food was just not that great. Too many peppers in everything!
Pros: Crew as very helpful
Cons: passenger seated next to are rude
Pros: Everything was GREAT!
Pros: Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything
Cons: The food and the wine selection did not impressed me. Qatar needs to make some changes.
Pros: Crew was really amazing.
Cons: Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people.
Pros: Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc
Cons: The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous
Pros: boarding process was efficent
Cons: delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold
Pros: Qatae Airways is second to non as always
Pros: The on flight entertainment is great. It’s very accommodating especially for long flights.
Cons: Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing.
Pros: I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options.
Pros: Nothing. As flight was rerouted and airline changed
Cons: We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar
Pros: Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???
Cons: This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF
Cons: carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights.
Pros: They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality
Pros: Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers.
Pros: Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport.
Pros: Water bottle
Cons: There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew).
Pros: Hindu meal only be vegetarian
Cons: All is good
Cons: Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane.
Cons: I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise.
Cons: Some crews are not accommodating.
Cons: While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel
Pros: The food was good. The legroom was enjoyable.
Cons: I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance.
Pros: Again, the crew were top notch
Cons: Comfort and available entertainment were so-so
Pros: Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk.
Cons: They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great.
Pros: Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!
Cons: I will never purchase a flight with Qatar
Pros: Food was good for once
Cons: They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times
Cons: I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!
Pros: The was very hospitalty
Cons: Every thing was amazing
Pros: Plane was perfect
Cons: Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful
Pros: Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier.
Pros: Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!
Cons: Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks.
Pros: Service was good.
Cons: Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options.
Cons: Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved.
Cons: Turkish Airlines are doing great job for customer satisfaction services and timing
Pros: Everything was perfect
Cons: nothing, all was perfect
Pros: The crew was not amazing, it was okay The cabin was clean. Food was dog food. The seat was uncomfortable but no different from other airplanes of other airlines. Entertainment (if the selection of senseless movies could be called that) was okay to boring.
Cons: For the price, overall conditions could be better, at least the food and drink could be better.
Pros: I liked the ability to check in online
Pros: The crew was OK. The seats were normaly OK.
Cons: Maybe better food
Cons: Very comfortable and well run.
Cons: I would definitely have vegetarian food. 30% of population is vegetarian
Pros: Food was great, service was also amazing.
Cons: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable
Pros: Mediocre seats, very friendly staff.
Cons: Better food options, more comfortable seats, easier access to wi fi
Pros: Over all good service.
Cons: Passenger seats. Very uncomfortable need more legs room and more padding.
Pros: Food, drinks and entertainment were good.
Cons: Before my flight I choosed my seat online and it was aisle seat. But when I checked in at airport they changed my seat to middle seat. I am not sure why there is a option to choose my seat if they are not going to honor it. Also seats were very little and there is not much room. I am only 5.4 and 140 pound. So not sure how big people can handle seating there for 10 hours.
Cons: My bag didn’t arrive
Cons: Lack of communication and unfriendly crew.
Cons: The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back....
Pros: We like that everything was on time. The food service was excellent and we enjoyed that entertainment was provided on such a short flight.
Cons: The boarding process on the flights between Istanbul and Sofia were somewhat chaotic.We had boarding group assignments, but there were no announcements for these groups.
Pros: Crew, food, and beverages given were all excellent.
Cons: They are simply liars!!! No shame, no responsibility they gave information that flight was canceled I'm MIA, September 8, 2017when I called them three times. But after Hurricane Irma, when I call them and ask for refund money for not having flight! ..They just simply lie !... like passengers don't show up. .just don't pay money! !! In this devastating time, that hepince in Florida! ...It's so shallow, not fair and not professional action, ether NOT RIGHT! !!.....
Cons: it was late to arive
Pros: The staff are friendly the food is great and their are lots of options, there is nothing to buy, everything is included in your ticket price (entertainment, games, movies, food, snacks, drinks, including alcohol) as well as a complementary travel bag with a sleeping eye mask, slippers and toothbrush and toothpaste. I couldn't be happier. I will seek out Turkish Airlines now every time I fly!
Cons: nothing, it was the best flying experience I have ever had!
Pros: Timing of the flight.
Cons: I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly.
Pros: The food, the service
Cons: Too many announcements
Pros: Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special.
Pros: They try to impress, quite attentive and nice. Plane is clean an new B777.
Cons: Flight was too exhausting, but Turkish Airlines have nothing to do with this. Ataturk Airport in Istanbul is ... mediocre at the best.
Pros: Staff was very good
Pros: Excellent customer service
Pros: The crew was friendly and helpful. They were in the cabin often offering complimentary food and beverages. The seats were spacious even for my husband who is 6'1". There were many complimentary viewing options on the television as well.
Pros: The crew was great. Flight normal, food and drinks good.
Cons: Boarding took a little longer and was delayed without them giving us a reason for it.
Pros: They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!
Cons: Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat.
Pros: Always love THY's customer service!
Pros: The flight attendants were helpful and nice.
Cons: There was miscommunication when checking in in Zagreb to instanbul to choose one electronic to use. We therefore mistakenly put our cell phone in our check in baggage to use our computer to do work. This was incorrect and significantly worsened our experience.
Cons: Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines.
Pros: Service was ok
Pros: Quality experience all the way around
Pros: The entertainment and food were excellent
Cons: The boarding process was horribley inefficient. I stood in line in a non air conditioned terminal for over 30 minutes for a security check before boarding.
Pros: I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!
Cons: The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others.
Pros: I liked Sofia airport personnel friendliness
Cons: No entertainment system, flight attendants are not very friendly.
Pros: AS AN AIRLINE IWILL NEVER FLY AGAIN BECAUSE INSTEAD OF 5.5 HRS FROM STW TO ATH MY TRIP LASTED 14.5 HRS.THE CREW ON BOTH AIR PLANES EXCELLENT
Pros: Great food and great service by crew. On time. Good aircraft. Good connection times.
Cons: With the high level of noise, I prefer movies with subtitles/CC. There were only a handful of such movies on the flight. Seats a bit too cramped and become unbearable when the front seat leans back.. Suggestion: have a hole section (i.e., center section, between isles) with seats that do NOT lean back.
Pros: Everithing was exelent, the best food, movies and nice crew
Cons: Our plane was not attached to the terminal and we have to go on the bus, we was with little kid amd 2 hand bags - wasn't pleasent
Pros: The food was exceptional! The staff was always accommodating. Attention to the details was appreciated.
Pros: The crew is awesome, very friendly and take good care of the passengers . The food is tasty and good coices of drinks! One of the best pilots!!
Cons: Nothing I can think of it!
Pros: Moved into business class much more leg room
Pros: The entertainment and food was excellent!
Cons: Waiting on the Tarmac for 1+hrs
Cons: The fact that they were not helpful to my dad
Pros: Good timing
Cons: No entertainment
Cons: Two hours late leaving Sofia.
Cons: Passengers less rude
Pros: The crew
Cons: Old seats Poor entertainment
Cons: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.
Pros: No comments
Cons: No comments
Pros: Service, food
Cons: The crew was polite, very comforting, and smooth flight ,
Pros: Nice gifts for the kids Crue was super nice.
Cons: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.
Pros: The crew was fine. The seats were as comfortable as economy class could be
Cons: The food taste might have been improved
Cons: The food
Pros: The crew was nice, and the food was ok.
Cons: The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York
Pros: Good airline and good service
Pros: the food was delicious and the flight was smooth, the crew was friendly
Cons: navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight
Pros: A simple connecting flight turned into a complete joke!!! Somehow, despite flying Aeroflot all the way from Sofia to St Pete, the tickets sold to us were sold via Bulgaria Air, which meant we had to collect suitcases and re-check them at Moscow, all while we were not checked-in for the second leg!! LastMinute.Com is hands down the WORST travel website in the history of travel websites, as the above was not disclosed at any time. NEVER again will I even entertain booking via them.
Cons: LastMinuye.Com - the worst experience ever ... and now thankfully never again
Pros: Понравился вежливый персонал при посадке на рейс
Cons: За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления
Cons: It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service
Pros: Crew was nice very polite and helpful that is why excellent rating. Comfort was as good as that can be in economy class, very good food and decent entertainment.
Cons: Boarding was a bit inconvenient as the plane was not at the gate and bus ride was used to access plane.
Pros: The food, I must say, was the most impressive thing. They give away some souvenirs for you during the flight which was awesome. I even got ice cream as dessert. I can't tell what to say was wrong with the flight. I will definitely recommend Aeroflot for sure.
Cons: Food was awful. Flight attendants were unfriendly. They would talk to you while you were wearing headphones and then get irritated when you asked them to repeat what they said. They were always in such a rush even though the plane was mostly empty. Strange
Cons: Вторая еда была очень странной. Непонятные равиоли со шпинатом
Cons: Food was awful and a ton of kids, one of which kicked my seat the entire 8 hours.
Cons: have a seat by check-in that very over weight people must be able to fit in without raising the arm rest or have them buy 2 seats. 9+ hour flight was extremely uncomfortable and smelly because of that.
Pros: The aircraft was comfortable, the inflight entertainment provided in each headrest was provided plenty of options. The food was wonderful (much better than I would have expected). Slippers and an eye cover along with pillows and blankets made for a comfortable flight. Lastly the price was right!
Cons: A very minor issue not even a complaint, but the sodas taste like diet mixed with regular sugared soda.
Pros: It was the second time I travelled with aeroflot, and my experience was excellent. The crew was amazing, very friendly, they spoke Russian and English, food was excellent (they fed us like pigs, haha),great movie selection for on board entertainment. The airport in Moscow was easy to navigate, despite all the negative reviews I read before my visit there, I found my gate in no time and almost everyone who worked at the airport spoke English. The airport was super clean with a wide selection of food stores and gift shops. Good prices, too. I'm definitely flying aeroflot again.
Pros: seats were comfortable
Cons: my meal request did not make it to flight, and the substitute food i received was very poor
Cons: Rude air hostesses. 3 hours on taxi which I’m willing to forgive because of the weather. They took an extra three hours to send our baggage through to baggage claim because their crew “refused to work in that weather”. Get a hold on your recruiting. And then my baggage doesn’t show up. All my woolens were in there and I have nothing to wear and it’s freezing outside. They do not give me ANY compensation of any sort. This is the worst experience I’ve ever had and all just save a couple hundred dollars. Not worth the hassle! I’m still trying to get in touch with them to ask about my baggage but they’re unreachable.
Cons: Dated plane, infotainment didn't work in my seat, usb didn't work
Pros: Efficient boarding
Cons: Absolutely no leg space you're packed like sardines in a can. I couldn't fit into my seat by luck no one was next to me so I sat sideways which was also vey uncomfortable. The food was cold and I wldnt take it again
Pros: THE BEST COMPANY!!!!!! EXCELLENT SERVICE! AEROFLOT REALLY CARE about people!!!! THANKS!!!!!!!!!
Pros: Great Food, Great Service, Great Entertainment options
Pros: The seats are comfortable even in the economy class. Plus we got slippers so I could kick my boots off.
Cons: For whatever reason we got bused to the plane. The bus went for couple of miles around the airport before we got to the plane. Then we had to walk to the plane in the rain. This is very unusual event, as I fly often this route and this is the first time it occured.
Pros: The crew did a very good job
Cons: It was too hot inside the cabin
Pros: Good entertainment selection, even in economy. USB chargers are handy.
Cons: The boarding in SVO was a zoo. The location of a gate, with a huge pole in the middle; the way boarding was announced and handled, it was pretty much every man for themselves. Agents at the gate were rude. On the plane, it was hot most of the time on the plane. We had to actually ask to turn up the air.
Pros: The option to watch th and movies is excellent even though mine did not work. I appreciated the 2 meals and one complimentary glass of wine.
Cons: For my long 10 hour flight from Moscow to NYC, my tv did not work and the connection to plug in my cell phone went in and out. The crew was not friendly, though polite. I would have preferred more space.
Pros: The female flight attendants are all stunning in their bright orange uniform.
Cons: The planes are very tight. Ever since they updated their aircraft they added one or two rows and planes became so narrow! On the way to Moscow we didn't have an entertainment because they monitors didn't work for 30% of the plane. On the way back they delayed the flight for 5 hours because they plane had technical issues and they were changing it. We missed our connection from NY to Miami and since it was a separate ticket I lost those tickets. They didn't update us while we were waiting what's going on. A few times they would announce boarding on the electronic tableau, people would line up and wait for 40 minutes. The staff would just look and say nothing or smile and say "we don't know why you are standing, I didn't tell you to line up!" We had a special meal on the flight. They gave you exactly the same food twice. I was just laughing but other people who had special meals were really upset. If someone asked they would probably say "it's your problem that you don't want to eat like the rest lol! Next time when booking a flight I'll pay more but have a normal experience and not the torture "Russian style"
Pros: I wasn't sure what to expect, but the airline was better than I thought. Good food (2 servings), decent entertainment, and nice amenities (pillows, eye mask, slippers) for economy class for an international flight. For the price I paid, I would fly Aeroflot again. I wish I would have gotten my Russian transit visa prior to my trip. I knew about it, I just didn't want to pay the $200. SVO airport is great and open 24hr, but having a 20hr layover is tough. p.s. Don't let a hotel/Airbnb tell you you don't need a visa - you do! I watched 2 girls have meltdowns in the airport because they had hotel reservations, but no visas. Sad, wet eyes does nothing for Russian airport officials.
Cons: The staff, but you have to remember that Russian customer service is different from American. Some of the staff were really friendly and nice. I think they were compensating for the overtly rude ones, so it even itself out. Boarding at the airport isn't always clear if your flight is boarding or not. Pay extra attention to your gate and time changes.
Pros: Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient
Cons: No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken.
Cons: Entertainment system was not working properly, crew weren't able to fix it. Offered to change seets ( can not do that - was traveling together) They forgot my laggage in Moscow, people in JFK terminal was slow and I was waiting for any help for at least 20 Minutes ...
Pros: The Russian hospitality, the food, the route of the flight, the 3D airplane tracker.
Pros: Love the crew!! Not bossy and very kind. Comfortable seats. Food is okay, but nice amounts!
Cons: Can't hear sound on movies hardly at all with the standard issue earphones. Volume was fine, but distorted voices. Wonderful selection of movies, etc.
Pros: Great food, stuff and free movies
Cons: The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad.
Pros: The flight was comfortable, or as comfortable as economy can be. I would say, it was as nice as Lufthansa, just with fewer drinks. We also got ice cream between meals.
Cons: English is not the flight attendants strength. It was manageable though. The drinks came out before the food. That was a little strange and left my thirsty after my meals.
Pros: The seats are spacious and there is a pillow and blanket for everyone. I had no trouble storing my bag in the overhead compartment and I was happy to learn I didn't have to pay extra for two suitcases.
Cons: The food was terrible. The movie and tv selection was not to my liking.
Pros: The flight and service was great as usual. The TV not working made the flight boring as there was no entertainment and the fact that the flight was super packed made it so I couldnt get comfy.
Pros: The amenities were great, the service was prompt, and the attendant made sure that I had my vegetarian meal.
Pros: The blue seats
Cons: The seating map is incorrect (shows empty space in front of 18b but actually 18a so ended up sitting sardined and not with an open space in front of me. The transit employee assured me my seat was empty in front but I think she didn't give a sh... She said I could get an exit but that I'd have to pay more. Something tells me that the bumpkins that were in the exit rows probably didn't pay extra... Informed Anastasia the hostess twice the obese guy on my right was literally sitting on me and she did nothing to assist with my comfort--why do they say to tell them and they'll do all they can when they don't? For most of the flight my arm was crushed by Igor's (that was his name, really!) obese arm and fat pannus. It was awful and though there were seats just ahead of me, i was refused. I said "so I just have him sit on me and be uncomfortable" she responds "uhh yes". Thanks Anastasia, you're a keeper (of uselessness). Ektarina was a clueless hoot too. She served the Russians to my left and right first and me last (I was in the middle seat), how do you just go from the window guy to the aisle guy then the guy in the middle? I've NEVER seen that ever. She's like "what would you like?" I'm like "what do you have?" She responds "you don't have menu? Uhh..." No genius, you nimwit, you didn't give me one, had you i wouldn't be asking. She came back and asked in russian something about drinks, I said "what?" And she looked at me then turned away. Are you serious? What a rude twit. An Olga comes by at the end, speaks to the two russian guys on either side of me with a smile, says nothing to me, and walks off. Wtf? I think she was asking if they were happy with the service, no wonder she avoided me. The food was horrendous. The worst plane food since 1989. Think of the most disgusting russian dishes and turn it into plane food from the 80s and voila, cuisine a la Chernobyl. I mean how does any carrier manage to serve 80s quality food?! Then they take forever to get the trays so you're stuck looking at the disgusting slop still in your kennel area. Air circulation system is non existent, you don't have any individual vents and they kept the plane a roasting temperature with me being even more hot thanks to the guy sitting on my right arm. No wonder there's an odor of armpit, beet, and onions. I had the honor of leaving my ethnic goat scent to the BO stew. Circa 2001, I Flew to India with them, got stuck in Moscow for 3/4 day with no hotel space, the worst cafeteria meal, & a bunch of grumpy employees who didn't care. It was cool in that this-is-what-the-ussr-must-have-been-like way. The plane I swear was a former army plane and cigarette smoke emanated from the cockpit. I vowed that my family nor I would ever fly them again, I stuck to that until this flight only to learn vows should not be broken. I'm a frequent traveler and have been on the poorest countries national airlines and without hesitation Aeroflot is the absolute worst.
Pros: Plane was clean, seats were comfortable, provided two meals, lots of beverages, movie choices
Cons: Unable to communicate with staff prior to boarding due to language barriers, VERY unorganized boarding
Pros: Flight departed and arrived on time. Boing 777 was in very good condition. Good service on the plane. Good entertainment system with choice of free movies and music. I used to fly only Delta to Russia in the past but after this trip I am convinced that Aeroflot is better.
Cons: They changed my seat that I reserved online to a different one. It was actually changed to a better seat but the bottom line is that they changed it without asking me.
Pros: Huge delay. We had a toddler and weren't offered the seats behind the wall, which is for people with kids. There weren't even people with kids sitting at those seats. Next time will fly with finnair.
Cons: I cannot think of anything to improve except for serving more polish traditional foods.
Cons: Everything is good! But the monitor on back not working very well lot of brakes when you watch a movie or listen music!
Pros: Crew was polite
Pros: The crew was very profesional . Our fly was safe and on time.
Cons: Maybe variety of good movie could be better .
Cons: No comments
Pros: Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again.
Pros: The price and route were convenient.
Cons: Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh
Pros: Friendly crew
Cons: Faster boarding, better food, more adequate announcements on delays
Pros: Nothing!!! Horrible airline!! Will NEVER fly with them!!
Cons: Nothing!!! Horrible airline!! Will NEVER fly with them!!
Pros: Plane was comfy and staff was mostly real nice and attentive.
Cons: Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible
Pros: Everything and everyone from the crew was very professional, food, entertainment, above my expectations.
Cons: Polish airlines have some problems, but this flight was perfect. Great job.
Cons: 2hrs delay. Family members did not sit together.
Cons: My entertainment stopped working mid flight. There was someone sitting behind me who was heavier and I was asked not to let my seat back. I was provided no compensation for this discomfort.
Cons: It should better boarding organization, and my flight was late because LOT was waiting for the passengers from different flights which made me nervous about catching my next flight. How could they keep us inside of airplane with temperature outside of 35 degree C one hour to wait for late passengers
Pros: The service, food and seating were beyond my expectations.
Pros: Excellent crew, excellent service, great entertainment choices.
Pros: Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies.
Cons: Nothing really concerning.
Cons: 1- Tight seats for three big adults in a row of three seats especially for an 8 hour flight! 2- I don't eat pork. Most of the food was pork or mixed with pork even the salad! My options were very limited thus I wasn't well fed.
Cons: Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed.
Pros: Overall the flight was good
Cons: The snack was too small
Pros: Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again.
Pros: The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight
Cons: It will be nice to have inside of the seats a button which can start a massager
Pros: They had a good selection of movies.
Cons: Food was terrible. If you’re flying to America, serve American style meals. I missed my connecting flight because we were delayed by 45 minutes but Polish Airlines didn’t provide a hotel voucher so I had to pay for a hotel out of pocket. Rude flight attendants and overall, very uncomfortable experience. I will pay the difference and fly SWISS next time.
Pros: Overall everything was good - I have travelled frequently with LOT in the past few months and this was perhaps the best experience so far. Boarding was easy enough - the flight was not fully booked so there wasn't the usual Central European pushing and anxiety during boarding. Flight crew are informative, cabin crew attentive and kind. Service and food were good.
Cons: Comfort on these long haul flights is not expected in economy - the seat next to me was free which came in very useful as the person in front of me reclined almost immediately and kept throwing himself about in his seat in vain attempts to get comfortable - I was able to move over so I wasn't disturbed by his person. Why they have reclining seats is a mystery - it doesn't make it appreciably more comfortable for the person reclining and it reduces leg room for the person behind, makes it more difficult to watch the screen (despite the tilting feature) and means that the tray table is resting on your knees during meal times.
Pros: Good selection of in-flight entertainment, relatively clean plane.
Cons: Boarding at WAW was a joke - very disorganized and cramped gate area. Simple remedy is to give passengers guidance on where to line up for their assigned zone prior to boarding. No individual air ventilation - got hot and uncomfortable at times. Cramped economy seats - and if passenger in front of you fully reclines - your TV screen is almost in your lap. Hot meal included very rubbery chicken - obviously either overcooked or nuked too much. Attendants seemed indifferent or annoyed if you asked for individual attention outside of their normal rounds of serving drinks/etc (all I wanted was a Coke). I was essentially told to go to the back of the cabin and get my own drink... Upon arrival - de-planing took an eternity. We had a large group of teen band members traveling - who had scattered their instruments in overheads all around the plane. So anyone that was behind them had to wait until they figured out where all their stuff was stowed. OK - not necessarily LOT's fault - but again - a little thought and some hand's on guidance by the crew would have made it easier for the other passengers to get off the plane quicker after a 9 1/2 hour flight...
Pros: Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized.
Cons: Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point.
Pros: The in-flight food service was perfectly fine. I also thought the entertainment options were of good quality. Perhaps a bit limited but there were movie options for a variety of tastes, including mine!
Cons: The seating was rather cramped. I'm 6'4 so I'm used to the lack of space however my neighbors on this flight were highly inconsiderate of all neighboring passengers. Rather than help with the situation the cabin crew seemed to take special delight in crashing into my knees. Combine that with a steady barrage of hip checks to my left shoulder and this was a bruising flight.
Pros: Overall very good - no complaints. LOT is comparable with Lufthansa and KLM (the airlines I have most experience with) in terms of service and space. Boarding in Warsaw was chaotic - no announcements it just sort of started, I was in Zone 3 but there were only lines for Zones 1 and 2. The usual Central European pushing into the line. Flight was nice, smooth and good service. Leg room is limited but that is to be expected on any airline and flight. Would fly LOT again happily. On time, Captain made regular announcements. I arrived safely, as did my luggage. Can't wait for the direct service between Chicago and Budapest.
Pros: Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones.
Cons: Food options were limited and kind of gross, but no one expects fantastic food on airplanes.
Pros: The flight was fantastic! LOT is ROCK! Thanks much!
Cons: When I handed over my boarding pass, I was told I had to walk seven gates away for an "extra security check." I am 71 years old and don't run well. I only object to the fact that they did not have the security check available at the boarding gate - or they might have called my name and sent me over there well before beginning boarding. They did assure me they would wait for me but I was the antepenultimate person to board the plane and quite upset by the whole thing.
Pros: Kind crew, clean and comfortable plane
Cons: ANA's dreamliners have better designed seats; they do not recline by slide
Cons: My seat did not recline and due to the number of passangers, no attempt to change my seating was made.
Pros: I liked the food.
Cons: There was a lot of passengers crowding the aisles making is very difficult to get around and the crew did not seem to do anything about it. The person in front of people up standing around a lot and even had her hand on my entertainment screen. She also did not seem to care if the seatbelt sign was on our not. The boarding was just chaos with little direction and of course everyone pushing to be first on the plane.
Cons: The flight was late 1.5 hours missed connecting flight, spent all night at airport waiting for next plane,
Pros: Most of the crew was very pleasant and helpful. Food was decent, but much better on the return trip out of Poland. Thank YOU.
Cons: The toilet lids need to be fixed so that they don't keep hitting you in the back. They do not stay up. Other passengers were talking about the same thing.
Pros: I liked the new modern Dreamliner, the in-flight food, the entertainment, and the comfort.
Cons: I was I could have stayed on vacation longer.
Pros: The crew was nice and courteous. Many amenities to pass the time. Getting off the plane was quick and painless. Food was reasonable.
Cons: The flight was delayed an hour, which is fine, but no information was given to why and we started boarding at the updated takeoff time. The process of getting zones lined up and on the plane was a mess. They didn't communicate clearly about zones so every passenger got up and in line, lines weren't directed well, and people kept getting chastized for not knowing what was going on. Once we boarded the plane, we sat for an hour with no reasoning why we waited. When you already have a 9 hour flight, less time stuck in your seat is best. It was hard to understand the pilot when he spoke in English to know why we had delays and any updates while on the plane.
Pros: New aircraft was nice, clean, up to date
Cons: Initially the entertainment system was not working. The crew was notified that screens are not working, so they rebooted it once. After some time, my and my daughters screens were still not working. We used call button to get crews attention. However, no one was paying attention to the lights. At some point there were 8 blue lights on throughout our cabin calling for assistance. I got attention by waving my hand and asking for help. I told 3 different times re my screen. They stated that they just rebooted the system and it will be working soon. My next seat neighbors were hour into their movies. No one did come back and check if I'm Ok if problem got resolved. Then they were even ignoring us and not offering drinks at this point. I felt like I got punished for asking for help. That's when I asked for crew person in charge. She was kind and offered to move to economy plus. We did move for majority of the flight. Enjoyed entertainment. However, when there was 1.5 h left of our trip, they woke us up and asked to move back to our seats since the meal plans are upgraded in this section. I was shocked, somewhat embarrassed to move back. I felt like a person that likes to cause trouble/ complainer being punished. Since we purchased full price ticket like everyone, we should be able to enjoy it like everyone. Airline should compensate clients, if there's issue with airplane. Flight to LT was good, however going home was extremely unnecessarily stressful. I'll try my best NOT to fly LOT in the future.
Cons: Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!
Pros: Staff were pleasant and attentive. Water was offered several additional times through the 9-hour flight, as well as the usual beverage cart. Good selection of movies
Cons: Very, very cramped seating. Extraordinary measures needed to even try to maneuver arms to try to eat. Food provided sustenance but no pleasure. Seriously, you should just serve pierogies and everyone would be happy. Desserts were actually quite tasty.
Pros: Flowers in the bathrooms.
Cons: Unhelpful crew, bad food, no complimentary wine.
Cons: I fly 35 years at least 2 times a year to different companies. For the first time in the life of the company flew Lot (and the last) and was unpleasantly surprised: 1. The stewardesses did not hide their antipathy towards the native speakers of English and Russian (they were scornful and rude), although they were friendly and attentive to the passengers speaking Polish, 2. The food is tasteless and small (I have ordinary needs).
Pros: I traveled on this airline few years ago, and there was always room for improvement. This trip was a very pleasant surprise. Departures and arrivals were on time, excellent service, good entertainment aboard, and what a great, comfortable airplane (Dreamliner B 787).
Pros: A very nice experience
Cons: Again, the flight from Warsaw to Chicago in Jan 6 was much better than the other one from Chicago to Warsaw in Dec 27. That flight (Dec 27) I would rate as okey. Food was poor. Instead of meat there was a piece of conjunctive tissue which was impossible to cut or chew at all. Who made a decision to feed people in limited space with beans? I wish this person would seat among them for 8 hours to enjoy it fully.
Cons: I needed to make an international call to Poland to order a special meal.There was no option to do it online. The special meal was served in a timely manner, however, the food seemed not natural.
Cons: the economy class seats are torture for anyone of normal size. 10 hours with three 6-foot tall people crammed into a row was excruciating.
Pros: Food was hot and tasty for dinner. Breakfast was not too bad either - but Polish food is always good. Crew were fine enough.
Cons: The boarding process was a shambles. Many passengers stood in the ailses or were turned around talking to folks they knew - this clearly irked others - it was a bit too social and the staff did nothing.
Pros: On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!
Cons: It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure.
Pros: Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard.
Cons: Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little.
Pros: The actual takeoff and landing with this airline is usually smooth
Cons: Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner.
Pros: It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy.
Cons: They should finally replace old ATR-72.
Cons: For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever
Pros: The crew on board was helpful, but they can hardly make up for company’s atrocious policies.
Cons: They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future.
Cons: The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport
Pros: Crew was friendly and very attentive. Food was better than most airlines’ long haul meals.
Cons: Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight.
Pros: Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep
Cons: More movies and TV shows please!
Pros: The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival.
Cons: The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time.
Pros: The crew is fantastic team,Dana is the best!Thank you
Pros: Comfy and clean
Pros: Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer.
Cons: I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem.
Pros: Quick and short flight. Plane was clean and comfortable
Cons: The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again.
Cons: Flight was late and caused loss of connection flight to Amsterdam
Cons: Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable.
Pros: Quick and no fuss
Cons: No food and entertainment didn't work
Pros: Timeliness, cleanliness and comfort.
Cons: Inflight duty free closed too early.
Cons: My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me .
Cons: Same moves for months.no new choices Small sandwich for lunch, not near Seet in front of me broken an d. In my nees
Pros: Departed and arrived on time despite boarding chaos.
Cons: What was that stuff they served us to eat?
Pros: No complaints
Cons: Everything was OK
Pros: I like it was fun
Cons: I liked everything
Cons: No entertainment No food for vegetarians
Cons: No enerertainment and no food.
Pros: You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50.
Pros: Quick flight
Cons: Time it took to board and leave
Pros: Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too.
Cons: We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more.
Pros: Easy check in, flight was on time, crew were nice and free meal and drink.
Cons: Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in.
Pros: I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks.
Cons: I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane.
Pros: The flight attendants were courteous and advised passengers they can move around once boarding completed.
Cons: The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't.
Pros: On time, professional
Cons: food could be better
Pros: Very responsive and real meal for short flight!
Pros: Food was very tasty. Staff was responsive and helpful.
Cons: Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request.
Pros: Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay.
Cons: The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall.
Pros: Good food, skillful pilot
Cons: The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight.
Pros: Flight Crew and Ground service behavior during the problem with the plane damage.
Cons: Poor capacity building of the lower service people at the ground level at Abu Dhabi airport. They should have proper information for all passenger's issues.
Pros: All good.
Cons: They woke me up for a meal. My bad to forget earplugs or ask for some.
Pros: It was a good flight over all, the service was non-stop
Cons: At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom.
Pros: Huge legs space for economy class, great service!!!
Pros: Huge legs space for economy class, great service!!!
Pros: Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment.
Cons: It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long.
Pros: Baggage allowance
Cons: Too few movie choices.
Pros: Luggage allowance
Cons: Too few movie selections
Pros: Good company
Cons: The part of our luggage was lost when we landed in Ljublina but we got it next morning
Pros: Short flight
Pros: Food and comfort was good for the price.
Cons: Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :(
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