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They gave us chocolates twice (for whoever would like an extra chocolate - kids did!). I asked for an extra water, and I was given one. Crew was very friendly!

I enjoyed my flight back with Lufthansa because the food was good, and the flight attendants were nice and helped you when you asked a question. The flight attendants always came around and asked if you needed anything which I liked a lot.

My flight was late from US to Frankfurt so I missed my connecting flight flight and I had to wait for long to catch the next flight which was very tiring. Otherwise everyone was very nice.

Entertainment system is old. Food can be tastier Need to provide toothbrush and toothpaste at least when asked.

No entertainment since it was a 3 hr flight. Good leg room for economy.

For such long flight we were expecting more comfortable seat , which were to close to each other , the backrest we could only lean a few inches to the back and you really couldn't stretch your legs.

They are professional. Nice crew. Still flying Boeing 747. Thank you for that. I love this airplane. Traditional.

Liked - efficiency of boarding with 2 jetways. Checkin was with kiosks with helpful and plentiful workers to help with the process. Munich airport security was very automated, efficient and effective. Free wine and beer! Cons - food was only okay in economy class. Plane bathrooms could have been cleaner.

I flew from Brussels to Munich, then from Munich to Denver. The flight from Brussels was only about 2.5 hours and it was okay. But the flight from Munich was about 12 hours and we sat on the plane for a very long time after everyone boarded. I paid something like $75 for a “preferred” seat in economy and it was so cramped my knees rubbed against the hard shell pocket. You couldn’t turn your legs to the side because the passenger next to you was too close. I was on the aisle but couldn’t put my leg out because there was often traffic or carts. Maybe I’m expecting too much but on such a long flight I’d like to see more comfortable seats. I think it was a United A380 plane. I won’t be flying anywhere that far away again. My legs and feet are still swollen 4 days later.

The flight was about 10 minutes late which made it kind of tight for connection in Frankfurt. One think that was helpful for my husband and I since we don’t speak the language was when we got off the shuttle bus, two ground crew told us very clearly how to make the connection.