had to wait 1 hour once boarded. so we were 1 hour late arriving.
The seats were extremely small. Boarding was not communicated correctly. It wasn’t a pleasant trip.
Changed to older plane with old set-up in Business class.
Loved the food. No wheelchair was provided in Sofia even though wheelchair assistance was confirmed by Turkish Airlines
Paying extra for premium seats was wasted. Turkish Airlines takes 2 seats for bassinet. The lady next to me had a baby with bassinet Bassinet was in front of my seat
Except for spending an extra day in Istanbul due to late departure from Athens on Saturday and missing the connection flight TK0044 to Cape Town and again arriving 45 min late on Monday in Cape Town, it was all good.
Here's a sample answer: "Honestly, I was really impressed with Turkish Airlines, but if I had to suggest one area for improvement, it would be: - *More efficient boarding process*: I noticed that boarding took a bit longer than expected, which might be frustrating for passengers with tight connections.
Vegan food tasted good. Restroom could be kept cleaner. Seat tray table was a bit tilted so food tray kept sliding down a bit. Flight crew can be a little more friendly, caring and approachable. Their faces lacked smiles and tone was stern.
Very old plane on the Istanbul to Bangkok flight, had an emergency exit isle row, no where to put anything, on a plus point loads of leg room. Food was the best I have had in 39 years of flying.
My flight has been changed twice so far. Disappointed with Turkish!
The seats were uncomfortable, as if the cushions haven't been switched out in many years. I felt like I was on an old bus. The food was delicious. thank you. Onboard entertainment, very limited. Unless you like violent movies. Why in the world would you have such severely violent movies on a plane? if you don't want to see such things, you don't have a choice. Have you considered that when choosing entertainment? Good god. Why would you have the Godfather? Or black women being brutally beaten with a club? Why in the hell would you put that kind of material on a plane? As for Kayak: Why when I ordered Qantas, was the plane on United?
OK, I don’t expect much from coach class. Everything basically is pretty lousy. But at least I expect my bloody luggage to get from A to B. Tap Airlines lost my luggage and it has been more than 24 hours in Lisbon and they still have not located my luggage. On top of that, they are incredibly unhelpful. They feel actually dismissive. This lousy customer service.
Checking in united could not figure out my star alliance gold. Baggage did not get marked priority and didn't receive boarding passes. When got to SFO lounge personal fixed everything Immediately
Short flight, crew and staff very efficient. Over all good flight experience.
Inoperable monitor left no entertainment for 9 hours. The crew was not helpful. Food was awful.
I was not aware that I have to pay for the checked bag on the return flight. It was included in the price when I bought the ticket
Late out of the gate, late to takeoff. No screens on plane. Uncomfortable window seat.
Our flight was delayed several times. It left 9 hours after scheduling. We had to sleep in the airport.
Trip was smooth bumpy from the wind but no issues at all the crew attendant was very pleasant and had great customer service
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Easy short trip from Faro to Cardiff. Exceptional staff. Early landing and straight through airport in 15 minutes from touch down.
This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.
Good value for the money. Good leg room. Take off and landing very good.
Boarding at Birmingham was appalling, made to stand in a corridor which claims to be a gate for an hour, despite knowing full well the flight was delayed….. the crew were fantastic and you have to feel sorry for them dealing with the delay caused three fold, inbound delay, damage to front baggage hold door and finally a further ATC delay. On board experience was good and crew friendly and helpful.
Ryanair was ok but the flight is delayed 2 hours! We dont know the reason if it was either Ryanaair or the Kos airport or Vienna Airport …
The system of checkin by online only not good at all.. Because not everyone knows how to to do it and when the people go the airport without checking online it charge him, this really unfair 55 Euro this too much for nothing.. Thanks
Boarding process makes no sense for priority boarding or not since everyone gets crammed in a bus and everyone gets out without any difference.
Flights were on time. The crew was efficient and friendly.
The flight boarded and departed Venice on time (more or less), the cabin crew were super friendly and efficient, the flight crew kept us informed of progress, and the flight arrived early in Dublin. All in all, this flight was as close to perfect as is possible to achieve. Well done, Ryanair. The fact that Ryanair aircraft arrive and depart from gates that are in the back of beyond in Dublin's Terminal 1 is a bummer - in terms of the length of the walk need on both ends of a return flight. But I suspect that this is not Ryanair's fault
Staff were friendly and flight was on time. Free drink and snacks would have been appreciated.
The seats were not very comfortable and very close together.
I canceled the flight but not wizz nor kayak replied to my messages. Worst experience from both
There were not enough staff and signage to direct people to Wizz Priority lanes for check-in and boarding. It didn't feel like we were Wizz Priority holders.
Brand new aircraft Airbus 321neo, good seats although no recline (so no arguments with other passengers). Orderly boarding using front and rear aircraft doors for efficiency. Departed on time and artived 25min early. During check in, ground staff are very strict about permitted baggage and carry-on weight and size - you're only allowed what you paid for. Onboard food and beverage prices are a bit high but similar to airport coffee shops.
Boarding was fine, crew professional but not very friendly. Seats are very tight & uncomfortable. 1h delay due to crew change and mechanical issues - no communication whats going on.
Everything was great until it came time to pick up our luggage. We arrived in orly airport terminal 1, our luggage arrived in terminal 2. No signs to tell us, we waited for almost an hour before someone figured it out.
The plane was 5 1/2 hours late. Scheduled for 19.50 take off - Actual take off 01.30am
The flight was delayed again. I had a bad experience with Wizz Air, and I don't want to travel with them again.
Got rejected to enter the plane because i took calming pills. Im scared of flying and i always take it since 12 years and it was never a problem with other airlines.
The boarding process was fast Uncomfortable seats ,do not recline.
Food was terrible. Bamboo utensils are just not working out. A lot of plastic waste. Pillows and blankets were not good, a lot of static electricity. Crew did their job well.
Original Lufthansa flights were canceled and the alternative route that was offered required cab transfer in New York from JFK to Newark at my own expense. Who can refund these $218?
flight was packed, had to check my carryon bag, tiny snack bag offered, but we arrived on time and thats what counts
Expect Business Class seating to be 2 passengers per 3 coach seats, with center blocked. This is typical for flights within Europe on most airlines. Service was excellent!
They gave us chocolates twice (for whoever would like an extra chocolate - kids did!). I asked for an extra water, and I was given one. Crew was very friendly!
My mother is 87 years old and has knee problems. I have reserved a wheelchair indicating that she is immobile. For her it is very difficult to walk short distances. On arrival in Frankfurt, I was called via my mother's phone, by the female employee who had my mother in a wheelchair. She asked me how many and what color suitcases she has, which I explained. I was very surprised when 15 minutes later my mother walked out with her cane and balancing with great difficulties assisted by a young couple who were pushing her suitcase. Where was the wheelchair and the airport employee? I find this to be a disrespectful and abusive behavior of elderly people. It also raises the question of professional misconduct of the airport personnel in Frankfurt i.e. the female employee who abandoned an 87 year old immobile person by the luggage lane. I would like to inquire about the details i.e. name of that employee.
Crew was nicer to some people than others for no apparent reason. I had to get an older lady’s attention because she was too busy talking to passengers.
The flight was wonderful, especially the special assistance from airplane to airplane!
All flights cancelled with no way to reach the airline
The passenger next to me Goran Goranov (elderly man in his 70s on his way to visit his children and grandchildren in Washington, DC) dropped his neck support pillow while boarding - none of the ground crew helped him. He subsequently lost his green card somewhere on the plane or on his way to the other airplane. I hope he found it. I am worried about him. His son had requested an agent to wait for him at the gate - nobody was there when Mr. Goranov came out of the plane Sofia- Frankfurt. Other passengers had to help him get to the next gate for Washington, DC. I hope Mr. Goranov found his Green card and got safely to Washington, DC to spend time with his family during the holiday season.