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Top airlines flying South Bend/Michiana to Basel

Scores according to KAYAK customer reviews

7.4
Air France
Overall score based on 4,213 reviews
7.6
Boarding
7.3
Comfort
8.2
Crew
6.9
Entertainment
7.1
Food
Airline reviews

Pros: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Cons: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Pros: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Cons: "N/A"

Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Pros: "n/a"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Pros: "Na"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Cons: "Seat angle adjustment was not the most comfortable for sleeping."

Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"

Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Cons: "More options for gluten free food. Always get the same dish"

Pros: "Crew was very friendly. Food was excellent"

Pros: "Everything was great"
Cons: "N/A"

Cons: "Baggage check in was stressful"

Cons: "Lost my luggage."

Pros: "Flight was in time"

Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Pros: "FA kept bumping into my seat waking me up"
Cons: "Return the 777 to 9 across"

Pros: "The crew was very careful"

Pros: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Cons: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Cons: "shuttle from terminal to plane takes a long time. Flight left late"

Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Pros: "Over all pretty good for price."

Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Cons: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Pros: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Cons: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Pros: "Staff"
Cons: "We were 2h late"

Pros: "Comfortable, hospitality and wonderful service"

Pros: "Average"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Pros: "Standard on most parts with pleasant staff"
Cons: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Pros: "Nothing special"
Cons: "They start serving late the apperitif before taking off and take it back right after."

Pros: "None"
Cons: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Cons: "Some toilet facilities out of order and some slow service"

Pros: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Cons: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pros: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Cons: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Cons: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Cons: "."

Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Pros: "Crew was great"
Cons: "Not enough food"

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Pros: "Standard stuff"

Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Pros: "Free drinks and snack!"
Cons: "Nothing"

Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Pros: "Panamá airport is a disaster, unorganized and dirty"
Cons: "Panamá airport"

Pros: "The fast boarding."
Cons: "The long wait without the air conditioning until our slot in the takeoff list became available."

Pros: "Everything"

Cons: "Great flight"

Pros: "Love the new premium plus. Comfortable."
Cons: "777 overhead bins suck."

Cons: "Food"

Cons: "Flight turned around after 2 hours, we were delayed 7.5 hours and missed an entire day in Rome. Instead of landing at 8 AM, we landed closer to 4 PM."

Cons: "No meal service, old entertainment system."

Cons: "It could have been better if my luggage didn’t go missing"

Cons: "They charged me extra for a carryon, my flight was delayed, and they made me miss my connection by holding us on the tarmac for 40 minutes. Two hours waiting in line to rebook the flight for 3pm the next day. No hotel or transportation recompense. United made an enemy for life."

Pros: "It was fine. It was a short flight, so I didn't get food, or use any of the entertainment or anything like that. It was a little cramped though, but, like I said it was a short flight, so that was fine."
Cons: "I'm not sure the stewardess is really a morning person. She wasn't rude or anything, but she wasn't nice either. :)"

Cons: "Didn't make flight due to problem with baggage claim"

Pros: "Nothing."
Cons: "Both outbound and invound flights were delayed 3 hours and no reason was every given. The staff at the gate and on the plane in both directions were not friendly or helpful at all."

Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."

Cons: "Couldn’t understand what the crew was saying. Had to wait 29 minutes on plane after landing for a gate. The entertainment was annoying and the screen would not shut off. I did not purchase direct tv because I do not was to buy a product to watch advertisements. If you offer it then there should be an option to TURN OFF THE SCREEN it is super annoying"

Pros: "Can’t think of a thing on this flight."
Cons: "Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag."

Pros: "From check in at IAH to a 15 min early arrival everything ran smoothly and on time. Pleasant trip."

Pros: "Speed of flight"
Cons: "Nothing"

Cons: "2-3 hour delays. No other flights out as alternatives. Freezing on flight. Felt stranded at the airport. No food for a 6 hour flight!"

Pros: "???"
Cons: "Cancelled my flight because of "weather" so no financial liability for keeping me in Chicago for an extra day - Flights going in and out like crazy!!! As far as I am concerned, United are big fat liars."

Pros: "Nothig"
Cons: "Everything, TSA agent said my guess is as good as his when and if we are leaving I was upset at that kind of response. Never will use united ariline agian."

Cons: "flight attendant was worst i've ever encountered. cared more about his stupid phone game than giving adequate customer service. worst flight ive ever taken"

Cons: "I understand sometimes there are problems with gates once a plane lands, but an hour on the tarmac waiting to get into a gate is ridiculous. Pay up to have gates available for your aircraft. We have choices when flying. If you disrespect the customer's time, we take our business elsewhere. Also, having the customer do everything from tagging our baggage and automated check-in at the airport should reflect in the price we pay for a flight. Instead, you make us do all the work and keep prices the same."

Pros: "Seats were comfortable in exit row."
Cons: "Flight sat on runway for over an hour."

Pros: "The correct hour to arrive"
Cons: "I pay for a place with a large space for leg and this is not"

Pros: "On time."
Cons: "Chicago airport gate is so far away from other united flights I can't believe they don't provide a shuttle to it."

Pros: "The staff was nice and professional"
Cons: "Why should we have to pay extra to have a little extra leg room? Aren't fares high enough? Also, I had a credit for directv but was charged again."

Pros: "The leg room and the great service"

Cons: "Flight attendant on first flight rude overall to all passengers, second flight they were good. Not one complimentary television station."

Pros: "I went a different route back to Denver I drove in a vehicle do the circumstances of a friend moving back to Colorado from Michigan. So I called ahead of time and let United Airlines know to go ahead and give my seat to anybody"

Pros: "Quick flight."

Pros: "Flight was delayed an hour, but as little pick-me-up united offered free snacks and water to tide all the passengers over! So unusual to see, since generally it's just like "deal with it." Also the smaller plane was fast to board and de-board."
Cons: "Eh being delayed is always kind of annoying."

Cons: "It was cancelled no email no text no call thanks"

Pros: "The crew"

Pros: "Nothing."
Cons: "Being stranded for 2 days due to so called yoo many Inbound flights. WTF. Had to fly out with delta."

Cons: "it got cancelled and di not have"

Pros: "Food"
Cons: "Plane didn't have entertainment"

Pros: "Nothing it didn't happen."
Cons: "The flight was cancelled and I was not helped with a hotel or car so now I am stuck for two more days until I can get home"

Pros: "Flight not too full"
Cons: "Delayed flight, cramped seats, charge for entertainment even though the airline magazine said it was free, crew was a little gruff"

Pros: "I usually fly spirit"

Cons: "there was no in-flight entertainment for the duration of the flight."

Cons: "Taxied on the tarmac in Chicago for almost as long as we were in the air from South Bend. Arrived too early and there was no gate. By the time we finally deplaned, my next flight was already boarding."

Pros: "Fast. On time. Great service"

Pros: "Entertainment via the phone was nice First meal was okay with pasta and bread Facilities were clean Power source below seat was good"
Cons: "Entertainment via plane monitors was bad Sound for entertainment via plane monitors kept breaking up Second meal with a turkey sando and chips was bland Seats weren't comfortable No internet provided"

Pros: "You can't have a 3 hour flight and. It serve dinner. Yes flight began at 8pm and lasted until 11:15pm. But most all Of us first class passengers came from connecting flights. My husbands and mine was another 2 hour flight with no food. Total missed opportunity on uniteds part."
Cons: "You can't have a 3 hour flight and. It serve dinner. Yes flight began at 8pm and lasted until 11:15pm. But most all Of us first class passengers came from connecting flights. My husbands and mine was another 2 hour flight with no food. Total missed opportunity on uniteds part."

Cons: "Entertainment system was extremely poor. Need app to use it so I didn't preload onto my iPad but tried to use iPhone instead and the streaming was just so poor and kept freezing that I just gave up and read a book. Also selection should have included a lot more shorter programs that could be viewed on less than 2 hour flight eg lifestyle programs, news etc."

Pros: "It was a good flight."
Cons: "N/a"

Pros: "The crew was great, the service impeccable, the boarding process fast"
Cons: "At least two different kind of snacks to choose from, will be much appreciated"

Pros: "On time and easy"

Cons: "My tv wasn't working which made it boring for a 6 hour flight and flight delayed"

Pros: "This was for my in-laws and they were very happy and great full for all the help"

Cons: "I had asked for help for when we landed in Houston to get to my conecting flight. The attendant was nice enought to arrange it, but when we landed and I introduced myself to the person with the wheelchair, he made me feel bad enough to walk to my conecting flight. Anyone traveling, paying for the services of the airlines should not be mafe to feel ashamed to ask for help."

Read more about Air France
COVID-19 information

Safety measures for airlines flying from South Bend to Basel

Airlines flying from South Bend to Basel have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from South Bend to Basel

Mandatory masks

Masks required on board, masks provided on flights from South Bend to Basel

Social distancing seating

Middle seats unavailable to book on flights from South Bend to Basel

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from South Bend to Basel

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