SOF
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— SOF
Jan 21 — Jan 281
Round-trip
1 adult
Economy
From?
To?
Fri 1/21
Fri 1/28
Good to know
Low season | March |
|---|---|
High season | December |
Cheapest flight | $557 |
Average price round-trip | $980 |
Good deal round-trip | $537 |
Good deal one-way | $391 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 7% increase in price.
Flight from Charlotte Douglas to Sofia
(avg. price over the last 2 weeks)
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FAQs for booking flights from South Carolina to Sofia
Top 5 airlines serving South Carolina to Sofia
Scores according to KAYAK customer reviews8.3
Qatar AirwaysOverall score based on 11342 reviews
8.3Boarding
8.2Comfort
8.6Crew
8.3Entertainment
8.0Food
Service should have been better
All great!
The crew is horrible. Especially at the ticketing and checking counter. Very irresponsible, lazy and no emphathy.
Wheel chair arrangements at Doha & LAX was poor. Need improvements which are absolutely critical for Elderly passengers
Pros: "Awesome crew and comfortable flight. Food was good also!"
Cons: "Nothing really. There was plenty of room this flight so wide and I had the ability to sleep a little more comfortable."
Pros: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Cons: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Pros: "Yes"
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "Crew was nice. Seat was broken for recliner."
Cons: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."
Cons: "Delayed flight for no apparent reason"
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "Uneventful flight. Baby in next row only cried intermittently"
Cons: "Please place crying babies in a sound-proof compartment"
Pros: "Everything"
Cons: "Nothing"
Cons: "The flight is too long"
Cons: "Slow boarding while passengers stand in the queue, late take off"
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"
Cons: "WC size (too small) and location ( way too close to flight staff and food section)"
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Pros: "The airline was helpful even though the flight was delayed"
Pros: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Cons: "Nothing"
Cons: "There was a person name Manzoor at Lahore airport working with Qatar Airways ticketing he was asking me to pay him $50 to help me get boarding pass. i will also contact Qatar Airways about this incident if this issue is not going to forward to the airline please let me know."
Pros: "Ended up with 3 seats to myself at night."
Cons: "Entertainment touch screen difficult to operate. Screen had a blue vertical hue in middle of screen, seat 28H"
Pros: "price, comfort, food"
Cons: "arrived late, causing connection stress"
Cons: "Too many security screenings including the airline’s itself.!!!"
Pros: "I really liked the service. Most of the flight attendants were very friendly."
Pros: "Great services"
Cons: "Boarding slow"
Pros: "Everything."
Cons: "N/A"
Pros: "Great hospitality"
Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."
Pros: "Food was great Seats were comfortable Everyone was super nice"
Pros: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Cons: "No complaints."
Pros: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Cons: "NA"
Cons: "The seats were cramped"
Cons: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Pros: "Good flight"
Cons: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"
Cons: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Pros: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Cons: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Pros: "Excellent Service"
Pros: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"
Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Pros: "Attention to detail and attentiveness of the staff was par excellence in the business class"
Pros: "Great airline with spanking new plans and top of the line service"
Cons: "Nothing!"
Pros: "food was decent and the staff on the plane were pleasant."
Cons: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."
Pros: "Exceptional Service Great Food New Planes Overall excellent"
Pros: "First flight was okay"
Cons: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"
Pros: "Nothing"
Cons: "I am platinium and got treated that way!!"
Pros: "Good timing only"
Cons: "All"
Did not get any assistance during transfer in Istanbul airport
Pros: "Efficient flight, crew professional"
Cons: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Pros: "I only like the hand sanitizer and a mask that gave us"
Cons: "The food they service was bad"
Pros: "Nothing"
Cons: "Baggage payments n information"
Cons: "I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time."
Pros: "Crew are good ,seats were more than ok"
Cons: "Better seats and headphones to listen to the intertainmen system"
Cons: "Not much leg room on economy class. 200 $ extra makes the trip better"
Cons: "Turkish food and coffee are amazing"
Pros: "Perfect was everything"
Cons: "Prices was high"
Cons: "Every stage took way too long. An hour to check in. and an hour to pass security. And the flight was obviously late."
Pros: "Nothing. I guess the fact that I made it to Israel?"
Cons: "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."
Pros: "Food was great. Crew was nice overall."
Cons: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."
Cons: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"
Pros: "The puntuality funny information video."
Cons: "-"
Pros: "overall, service was great"
Cons: "seats are too narrow"
Pros: "Nothing"
Pros: "Everything was perfect!!! I have no remarks!!!"
Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"
Pros: "Crew was friendly and helpful. Would choose Turkish Air again."
Cons: "Lost one of our suitcases. It was left in Istanbul and didn’t make it onto our connecting flight to Sofia."
Pros: "The landing"
Cons: "The crew nasty stwarts"
Pros: "Turkish Airlines always has decent food and entertainment."
Cons: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Cons: "Unrelated to your direct service, but as the largest user of the Istanbul Ataturk airport, the airline should address the lack of insfrastructure and personnel to deal efffectively and timely with x.ray inspection for the immense passenger traffic in transit. The LONG lines (crowds is a better word), makes the connection in Istanbul completely unacceptable."
Pros: "Movie options and food"
Cons: "Not enough leg room"
Pros: "Excellent food"
Cons: "Long wait for toilet"
Cons: "Sears to close too tight"
Pros: "The courtesy you gave all the passengers"
Cons: "The 14-hour trip that made it hard for comfort it wasn't your fault just a distance that I had to go"
Pros: "Boarding and crew"
Cons: "Food. The veg options were very bad."
Pros: "I am a business woman and my time is very valuable. I was supposed to fly on May 18,2017 with Turkish Airlines and my flight was rescheduled for May 19 without prior notice,call or a text message.I was driving to Miami on the 18 th just to find out my dilghtbwas cancelled.No one have me an option or asked me to reschedule.I had to fly on the 18 May and I picked this day for a reason.No one from Turkish airlines was present at the airport on the 18 May."
Pros: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Cons: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."
Cons: "Pathetic vegetarian food. Same pasta was served twice."
Pros: "Same asabive"
Cons: "Same as above"
Pros: "Food, service, toiletries, entertainment"
Cons: "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."
Pros: "Crew was very attentive and respectful"
Cons: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
Cons: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"
Pros: "Crew were very curteous"
Cons: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish Airline"
Pros: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Cons: "Touch screen did not always work."
Pros: "Even on short flights they still provided lunch and beverages, which unfortunately you don't get on such short flights (less than 60 min) with most companies. Still they maintain their service impeccable."
Pros: "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"
Pros: "Everything from check-in to coming back home was great. The most friendly crew, clean cabin and lavatories. The food was excellent and plenty. The best part was that I could check in 2 luggages per person in addition to the carry-on!!! Yes 2 pieces! Can't forget the little pouch they give you with slippers, socks, tooth brush kit, ear plugs, and the sleep mask for your eyes. By industry standard, the head phones are better than most other. You feel like a first class traveller in economy when you compare to a similar booking with other european airlines."
Cons: "Because of the fact that they are a part of star alliance I thought that we would be stacked like economy cargo as done with lufthansa, swiss, sas, austrian etc., but turkish airlines completely lives up to and is the star in that alliance, something their partners can learn from."
Pros: "I'll start with the food. Authentic Turkish cuisine with multiple options. The entertainment trumps the food with dozens of movies. Let's face it, this isn't Emirates, but you can't go wrong with 15+ recent movies for a 10 hour flight. I watched three and even got some sleep."
Cons: "Service was subpar, but this was a full flight. Boarding was pretty terrible with 3 security lines. The lines themselves were not a problem, but they did not provide nearly enough room at the gate for this, and the boarding started 2 hours before scheduled take off. Personally, I'd rather not sit on a plane for an hour before having to sit through a 10 hour flight, but we were not given a choice."
Cons: "I did not like that it was a delay from 1 hour with the flight"
Cons: "This is the second time in a week Turkish Airlines are delaying my flight with no proper explanation on why this happened. Out of four flights, I had two delayed, and one was rescheduled half an hour ahead of time. Good thing I headed to the airport earlier. Turkish Airlines no more!!!"
Pros: "Food was good. Service was excellent."
Cons: "Nothing."
Pros: "I liked evereting!"
Cons: "The passenger is treated w courtesy staff go beyond to assist accommodate. A definite GoTo again"
Pros: "The crew and food were excellent! Movie choices were plentiful!"
Cons: "Travelling with my 70yr old mother.. Man sitting in front of her would recline and his head was practically in her lap. Neither of our seats reclined so it was upward bound only for almost 11hrs."
Pros: "Movies and meals"
Pros: "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"
Cons: "In contrast to my former experiences at different airports in Zurich, Boston and Istanbul, the check-in staff at Tabriz airport were really rude and non-cooperative. I had hard time checking in and my belongings inside my back pack was rejected due to less than 1 kilo excess weight. The behavior was unacceptable. I might reconsider taking Turkish flights from smaller airports in future, or taking it at all."
Pros: "Entertainment system was newer & good"
Cons: "Not managed properly. Didn't have any food available other than veggie pasta. Pasta was dry. Servers took too long to give food or drinks."
Pros: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!"
Cons: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!"
Pros: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Cons: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."
Pros: "Clean, quiet and the staff was attentive."
Cons: "The meal was average"
Cons: "Boarding"
Pros: "Nothing"
Cons: "Poor customer service, was booked off twice without being informed."
Cons: "Nothing"
Pros: "Very good customer service on flight. Love the way they treat their customers."
Cons: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."
Pros: "Friendly crew"
Cons: "The proximity of the arriving and departing gates"
Pros: ",Crew was amazing, took extra care of passengers.Very polite and friendly."
Pros: "Overall"
Cons: "Nothing to add?"
Pros: "Efficiency"
Cons: "Na"
Pros: "Service"
Cons: "A little bit turbulence"
Pros: "Good service overall. Great crew."
Cons: "Nothing in particular."
Pros: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Cons: "Nothing"
Pros: "Service"
Pros: "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Cons: "The bus to get to the plane was very cramped."
Pros: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Cons: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"
Pros: "It’s always a pleasure, easy and organized to fly with you. I have been using Lufthansa for the last 3 years, every time I must fly because of the quality of service and of its crew."
Pros: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Cons: "N/A"
Cons: "Boarding was a free for all. My seat was near the front of the plane but the crew directed me to enter at the back of the plane. There were people entering from both the front and the back, meaning people were stuck trying to get past each other in the tight aisle. It was difficult to find space in the overhead compartments for carryon luggage due to people bringing too much stuff - the crew should have stepped in and helped. The food was a bad chicken sandwich with condiments that I could not eat."
Cons: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."
Pros: "almost hrly refreshments courteous crew calm demeanor"
Pros: "The snack/ breakfast was not very good"
Cons: "Long flight"
Pros: "Using United with two flights a day out of Charlotte. A mistake. This is not the first time we had problems with United out of Charlotte. We missed our other flights and sate still in Washington and will lose a day of our vacation. United wouldn’t give us a voucher since it was supposedly weather related so I had to spend additional $100 for a room in DC."
Cons: "Do not use United out of Charlotte they have the worst customer service. With two flights a day you have no options. The other thing is there flight to Washington is so late you can’t switch airlines."
Pros: "Everything worked very well."
Pros: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Cons: "Nothing."
Pros: "On time"
Pros: "Food was good. Flight attendants were good."
Cons: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"
Pros: "Nothing"
Cons: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers."
Pros: "Crew did a great job making up time for late start"
Pros: "Service was exceptional and prompt"
Pros: "On my way to meet my granddaughter & took Lufthansa flight! Very satisfied with the overall. Crew very friendly, helpful & knowledgeable. Smooth flight & super landing in Munich!!!"
Pros: "The Lufthansa crew is always wonderful as always."
Cons: "screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel."
Pros: "Best international flight I have been on. Staff was very accommodating."
Cons: "The wifi was not working, but we still had in flight entertainment."
Pros: "Munich airport is very well organized."
Cons: "We had reserved our seats ahead of time but as we were boarding we were told that instead of sitting on row 4, we should seat at a row at the back of the plane. We were not notified ahead of time or or given an option. Flight attendants were refusing to help passengers and were actually rude to people who needed help to find a place for their luggage. Honestly, I didn’t expect this from Lufthansa and am very disappointed."
Cons: "Late one hour. Apparently equipment failure"
Pros: "At least should have good brands of alcoholic drinks. Ugly mag limit the no of drinks consumed but keep better standard drinks"
Pros: "See above"
Cons: "Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels"
Cons: "The special meal I got was not the same as I ordered."
Pros: "The crew was very polite!"
Cons: "It felt really tight."
Pros: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
Cons: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"
Pros: "There was plenty of room (even in economy), good food, and a friendly staff. I enjoyed having my own TV screen where I could watch movies and listen to music. I've traveled to Europe several times and Lufthansa is the best airline!"
Pros: "The crew was great and loved the pre boarding with my children."
Cons: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."
Cons: "Everything was good not great"
Pros: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Cons: "The Food was terrible, I would rather have the Option to pay for something more edible"
Pros: "Everything on time"
Cons: "Nothing"
Pros: "Ouldn't have been better Good choice of movies Food was fine"
Pros: "Crew was friendly and helpful"
Cons: "That they gouge you buy making you pay for advanced seat reservations on top of already high ticket prices Plane configuration is too crowded. Food quality has declined significantly. The airline was premier at one time but has declined quite a bit"
I had a small back pack and a small suitcase. The boarding staff were extremely rude and wouldn’t let me take both on board. Only one small bag on board even though there was tons of space and I paid for premium seat. Also—they want you to wear their mask—even though I had n95. Will definitely avoid this airline in the future
Cons: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"
Cons: "To arrive on time"
Cons: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."
Pros: "The crew was friendly and particularly one of the girls was always giving her best"
Cons: "Mechanical problems caused a 5+ hour delay. Very poor communication regarding what was happening. It was my first—and last—time flying with Austrian Airlines."
Pros: "Organisation"
Cons: "Short flight but not quite comfortable seats."
Pros: "Food, in particular the vienna coffee choices were imprewsive."
Pros: "Staff and the service"
Cons: "Dinner was so bad"
Cons: "Free wifi"
Pros: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Cons: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."
Pros: "It was a high quality service hands down."
Cons: "The available entertainment choices were a little limited."
Pros: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Cons: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."
Pros: "Overall it was a good trip and staff was helpful."
Pros: "All flights were on schedule"
Pros: "There werecseats available at gate area to wabit for plane."
Cons: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Pros: "food was great. Slightly cold in cabin."
Cons: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."
Pros: "The flight attendants worked very hard Patient and courteous."
Cons: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"
Cons: "Caótica boarding Uncomfortable seats did not recline"
Pros: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Cons: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"
Pros: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Cons: "This was a great flying experience."
Pros: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Cons: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Pros: "Arriving alive. Attentive service was a nice bonus."
Cons: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"
Pros: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Cons: "The food was not edible"
Cons: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Cons: "They cancel the flight without letting me know!"
Pros: "Speaking of friendly sky. Great!"
Pros: "Great experience, friendly crew!"
Pros: "The crew was very very nice and flight was very quick."
Cons: "No entertainment at all, music nor tv :/"
Cons: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Pros: "Short flight."
Cons: "Seat comfort was meh."
Pros: "The meal was ok The airplane was clean"
Cons: "Seats were very nerow .No help from the crew . Flight delayed"
Cons: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Pros: "Drinks were included"
Cons: "No entertainment available not even to pay for. Wifi is overpriced"
Pros: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Cons: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"
Cons: "Flight was delayed"
Cons: "economy class eats sold as business class !!! very poor and cheap strategy --"
Pros: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Cons: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Pros: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."
Pros: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Pros: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Pros: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Pros: "The staff was very pleasant"
Cons: "Very crowded plane!"
Cons: "It was almost 2 hours delayed"
Pros: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Cons: "I have no negative comments about this flight. Everything went well."
Cons: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."
Cons: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"
Cons: "We were stuck on the ground at London for what seems like ages."
Pros: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."
Pros: "Everything"
Another "virtual" flight on cancelled tickets by Kayak.
British Airways does not even operate out of Nairobi anymore. I was forced to but an additional ticket with another airline just to arrive home. Terrible!
Cons: "Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again."
Cons: "The cabin crew was quite stuck up and unfriendly"
Cons: "Please provide enough blankets. The canin was cold!!!"
Cons: "Best flight and touch down ever."
Cons: "Flight were delayed abnd canceled"
Cons: "Was not offered a drink whole others around me were. Don't know why."
Pros: "Loved the 787. One flight attendant was just great. She made the difference on the flight! Didn't get her name but the trip was made better by her. Thank you!"
Pros: "Got there"
Cons: "Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around."
Pros: "When I left my wallet behind in my seat, it was returned quickly with everything intact. This was most likely due to quick action by the Bulgarian security personnel, but whoever did it, I am very grateful!"
Cons: "The cart delivering drinks was not capable of providing a simple glass of ordinary water. I waited 20-30 minutes for a small plastic glass to arrive. The effort to sell their expensive bottled water instead was obvious. Not very customer friendly."
Pros: "again the cabin crew were excellent and professional"
Cons: "No USB or power outlets. Very small screens for the entertainment. Definitely, not up to par for a long international flight."
Pros: "Staff was pleasant and helpful"
Pros: "Easy on and off the plane"
Cons: "Having to take the shuttle to the gate."
Pros: "As with every BA flight ive experienced, the crew is charming and witty, fun to talk to."
Cons: "Nothing extra - no legroom, no snacks, no drinks. EVERYTHING is an upcharge. The crew spends the whole flight running credit cards for a coke or a pack of cheese."
Pros: "Entertaiment"
Cons: "The crew could be quite curt at times"
Pros: "Ground staff were excellent, the comfort was acceptable."
Cons: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"
Pros: "The efficiency of every sing step from booking to boarding"
Cons: "The type of the people flew with me -loud and misbehaving. Crew couldn't do anything."
Pros: "The crew was very nice. The entertainment wasn't bad there was a pretty good option of movies and shows."
Cons: "The food was gross. The curry chicken I got looked like paste over disgusting rubber rice. The breakfast didn't taste great either. It gave me stomach pain."
Pros: "The new boarding process (just one general call, rather than a bunch of zones) was simple, quiet, and efficient."
Cons: "The seats were very uncomfortable. There were small ridges on the left and right side - perhaps to compensate for the very shallow seat depth. But these made it hard to sit more on one side of the seat than the other, something you'd want to do if you were sat next to someone who took up a good deal of armrest area. Media screens had a good selection but were unresponsive and had poor picture quality."
Pros: "punctuality"
Cons: "trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps."
Pros: "The coffee was not free, but I had to purchase it. It was the worst coffee I have ever been served. No tadte, undrinkable, really. But, when I complsined, I was given a real coffee from business class at no charge. That was very nice!"
Cons: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."
Pros: "A lot of space for legs"
Pros: "Food was excellent"
Cons: "Boarding security very bad"
Pros: "legroom"
Cons: "Boarding started 10-15 minutes before the announced boarding time and I did not hear an announcement for that. Seats are very uncomfortable, they have no lumbar support and my lower back still hurts from the three hours on the plane. 2 toilets for all economy class passengers are not enough - there was a line most of the time. Water for purchase???Are you kidding me? That was the worst surprise! What a shame, British Airways! Now you are one of the inhumane airlines! I will tell THE WORLD about that ridiculous fact! And not even extra small packages of snacks?! Now my favorite airline becomes Delta. There was no entertainment of any kind. There were no air vents above our seats (row 20 in that Airbus) and it got really hot before we were airborne."
Pros: "Good economy flight from Heathrow to Madrid. Would recommend!"
Cons: "We arrived at the airport more than 2 hours in advance since this was an international flight. There was NO British Airways staff available to help with obtaining actual boarding passes which were NOT available on the BA mobile app. Although we made the flight with enough time, that was only because the security line was short and the passport control line was short as well. British Airways should have staff available to process passengers and boarding passes, luggage checkin, etc. earlier for their flights."
Pros: "The connecting flight got canceled and 24 hours latter we are still in the airport trying to get to our final destination."
Cons: "We rebooked our flight to another flight firvthe following day and that one got canceled too. They have not returned our luggage yet. They said within a week we'll get our luggage. The worst company on the planet. Do not fly them. Our vacation has turned into a nightmare. We had to repurchase tickets with a different company so we can get to our final destination. We don't know if we'll get reimbursed for any portion of this."
Pros: "The crew was friendly."
Cons: "The chicken meal was one tiny slab or meat-about two inches by 1 inch (5 cm x 2.5 cm in Metrics). It was dreadful."
Cons: "I missed my connecting flight because I got an email from kayak that the flight was an hour delayed. And it was not delayed."
Pros: "I've boarded flight half this size in twice the amount of time it took to board this Airbus A388. I enjoyed sitting on the upper deck. It was a night flight to London from DC, so I closed my eyes straight away, and didn't partake in any of the meal or entertainment options available. Flight crew was very nice and personable."
Pros: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Cons: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."
Pros: "NOTHING!"
Cons: "I had been waiting a few hours for my next connecting flight ant at about 8:00 pm (45 minutes before departure), they announce that our flight might be delayed do to mechanical problems on our plane. It took them 4 hours to fix it. Which was not too bad. What was bad is that they lied to us. Because I missed my connecting flight, they said that they would be waiting for us with our new flights and not to worry. When we arrived in London, we were scrambling to find out where to go. there was several families in front of me that missed their flights and they were having problems trying to re-book their flights. It took about 3/4 hours for me (one person) to re-book my London to Glasgow because I was stuck behind families. I was trying to explain one of BA employees that I (1 person) needed a flight to Glasgow. It was getting late and I was worried that I might miss the last flight of the day and would be stuck in London until the next day. She didn't like that I told her that and didn't want to help me. so it took me about 4 hours in line to get my flight and had to rush to get it. I had also purchased a window sit that I was not able to get. The guy that help me re-book my flight told me that I would have to call for that. Which I did now but the first phone # I called, the guy said that I had to call this other #. I called the # he gave me and a recording comes out that they are too backed up with calls and cannot help me to go to the website. At the website, they are asking for the flight # of the re-booked flight (I only have my original flight #'s on my email). I don't know what happened to the ticket they gave me to board the re-booked flight so I don't have it. I don't know where else to call about my refund and also think I deserve some kind of compensation for missing a day at both airports with horrible treatment and service. CAN YOU HELP ME ON HOW TO TALK TO A REPRESENTATIVE ABOUT MY REFUND AND SOME SORT OF COMPENSATION?"
Pros: "We didn't crash."
Cons: "Seat was exactly the same as coach. My vegan meal consisted of 2 tiny plates of fruit and a soggy, egg-free omelet with unflavored tofu and no salt. Disgusting. Staff was snobbish and full of it. No on-board entertainment, no wifi, no reading material except the magazine. Oh they did try to sell me duty free. AVOID."
Pros: "Great crew and service"
Cons: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Pros: "Crew was supportive and very kind"
Cons: "Big delay due to unanounced gate for boarding. Systems at the airport were not giving the info. It took more than an hour to gather all passengers to the plane, which ended in 1hr 20 min delay."
Cons: "Seats were uncomfortable. The food was below average even for airline food. One of the flight attendants was rude to one of the passengers even though the passenger was not doing anything out of normal."
Pros: "Nothing"
Cons: "after 8 hours of delay after delay. Flight was cancelled. No flights available to New Orleans until the next day at 4pm. Had to be at work for payroll responsibliity. People counting on me for their paid. Hope I find another airline to make it home. Slept in airport with on place to go or eat"
Pros: "Nothing"
Cons: "Flight delayed multiple hours. Sat on Tarmac for 2 hours. Baggage lost for two days. Worst experience flying ever."
Pros: "Hello I saw charged the ticket twice !!!! Thank you"
Pros: "I actually slept the whole way."
Pros: "Flight attendant was very pleasant. Flight was less than an hour so no food or entertainment. Arrived on time."
Cons: "My London to Charlotte flight arrived early, customs and immigration were fast. I was not allowed to change my flight to JAX to an earlier one so I had a 4 hour layover. I had not been issued a boarding pass in LHR and when I got one in Charlotte I was seated in the very back seat next to the WC. I booked this flight in February so was displeased that I had such a bad seat, also that I could have had a seat on the earlier flight. Something about BA and AA partnering makes it difficult and it should be easier."
Pros: "Great service. The flight attendants were cheerful, polite, and helpful The seat was comfortable. There was a large selection of movies, including lots of old classics."
Cons: "The food was awful. I am not fussy eater, and I could not finish the meal"
Pros: "Efficient which isn't something I take for granted."
Cons: "Couldn't get the temps under control according to the stewardess and it was freezing the entire flight. Thank god for the blankets!"
Pros: "Friendly crew, good food and great inflight movies"
Cons: "Even though we selected to be seated together, on all of our flights we were seated apart."
Pros: "That we made it safe"
Cons: "Seat not comfortable at all and crews not enjoyable. They barely smile. They were all about business We had an hour delay and I almost miss my connecting flight."
Cons: "Miserable food offering, better to Payless for the flight and buy what you want - if you want something at all - than have a free drink and a biscuit."
COVID-19 information
Safety measures for airlines flying from South Carolina to Sofia
Airlines flying from South Carolina to Sofia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to Sofia
Mandatory masks
Masks required on board, masks provided on flights from South Carolina to Sofia
Social distancing seating
Middle seats unavailable to book on flights from South Carolina to Sofia
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from South Carolina to Sofia
Flexible cancellations
Waiving of change fees. Search flexible flights from South Carolina to Sofia
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