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Cons: "There was a family with kids climbing all over the Sears. Would have been nice if the crew reigned then in a bit."

Pros: "nothing"
Cons: "Never flying with Delta again"

Pros: "Arrived in PDX 15-20 minutes early."
Cons: "Social distancing on the seats"

Pros: "New long haul service is a real improvement in quality"

Pros: "The crew on both legs of our trip were nice and accommodating."

Cons: "Vegan options"

Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"

Pros: "The best"
Cons: "Again the boarding process took forever"

Cons: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."

Cons: "I'd reserved seats in advance for both directions and was give seats farther back both directions when checking in at the airport."

Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."

Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"

Pros: "Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew"
Cons: "Overhead bins a bit small on this older 767-300"

Pros: "Newer plane. Friendly crew. Landed safely and on time."

Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."

Cons: "Severe delay"

Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"

Pros: "Easy, fast boarding. We arrived early too."
Cons: "N/A"

Pros: "Entertainment was good and staff was pleasant"
Cons: "Delta assigns seats at boarding, miss when you could pick which seats you sit in. I bought my sisters ticket, hoping we would then be able to sit together but we both ended up in the middle in different rows."

Pros: "I dont like that you change my flight and I have to wait 8 hours at the airport to flight to Mexico City"

Pros: "Eventually made it home. At 1am, when it should have been 1130pm."

Pros: "Flight was on time; captain was clear and funny."

Pros: "NOTHING"

Cons: "Seats a bit cramped"

Pros: "clean. friendly. decent snacks."
Cons: "warm cabin. small seats with no head support. not enough drink cart passes."

Pros: "Great entertainment, comfortable seats."
Cons: "Middle seat with zero chance to switch."

Pros: "Good drinks and movie selection"

Pros: "New Boing 717 aircraft. Short flight time. I needed and got very good special assistance."

Pros: "Nothing"
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"

Pros: "The crew has a good vibe, makes for a pleasant trip"
Cons: "First time for me to have delayed baggage, made me think that somebody is not minding the store."

Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."

Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."

Pros: "on time"

Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."

Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."

Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."

Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"

Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."

Pros: "Entertainment is now free."
Cons: "This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned."

Cons: "Need more legroom"

Pros: "Loved everything, the meal was good, spacious seats and friendly staff."

Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."

Pros: "Pilot was hot."
Cons: "4 hour maintenance delay. Arrived at 2 am, after boarding a different plane."

Pros: "Ditto from above"
Cons: "Ditto from above"

Pros: "Great crew and aircraft"

Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"

Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."

Pros: "On time and very smooth boarding"
Cons: "Nothing"

Pros: "Good service once I finally got on a plane."
Cons: "The alternative routing after my missed connection was not good and would have resulted in a very long travel day on a comparatively ill-equipped aircraft. So I stayed in Amsterdam on my own dime to take the same direct flight one day later."

Cons: "Book seats together for parties traveling together."

Pros: "Crew was friendly and nice"
Cons: "Absolutely no covid regulations in place, completely packed flight, boarding was horrendous everyone going in at once"

Pros: "Crew was good"
Cons: "Seating sucked, did I say sucked. Greed never give the customers that pay your bills better comfort and leg room. Greed greed greed. Scumbags"

Pros: "Fast boarding"
Cons: "No real headrests on the seats. Not very comfortable."

Cons: "The head phone jacks were loose so watching a movie was extremely difficult. The aisle is so small you can’t even walk down it without bumping people who are seated. It seemed like none of the crew wanted to be there."

Cons: "The flight attendants were friendly, watched a movie, thanks for the ear buds to listen to the movie. There was a lot of turbulence but I feel our pilot managed it very well bringing us in safely and smoothly as possible. I can't think of anything that could have been improved on."

Cons: "If delay to much pls let customer out of plane"

Pros: "Good crew"
Cons: "The boarding process was terrible. The boarding time changed every 5 minutes"

Cons: "Inflight Wifi was spotty"

Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."

Cons: "No gogo WiFi"

Pros: "None"
Cons: "I had very bad emotions sickness from London to Dallas TX. After I got on the plane I asked one crew member if I have any chance to switch the seat to sit by the bathroom because I am very sick, but seems no one cares. They said there is nothing they can do and tell me to get back to my seat. The whole fight I was sick. It was a horrible no crews member were asked me how I felt. No crews member checked me if I were ok. I had fever and so sick. There were late. I never have any bad fight like this forever."

Pros: "Good service in-flight. Pretty comfortable seats and decent in-flight food/beverage options."
Cons: "Crew was slamming overhead compartments before take-off and would ignore questions from passengers. Late take-off, very late gate change and late arrival. No help from crew on the plan to get bags taken care of so boarding took forever."

Pros: "Nothing - except getting my seat upgraded from the 'claustrophobic zone'."
Cons: "Having to wait 5 hours for the flight as my FRA to DFW flight arrived late. I had been up over 26 hours already and was struggling to stay awake prior to the flight. (My day didn't end until I'd been up more than 32 hours.) Crew from the late arriving flight should have announced the connecting flight delay well before landing at DFW. The flight should have been held for 20 minutes, as it appeared that the majority of the passengers affected were able to clear customs and arrive at the gate in time. Headphone jack had a very poor connection. Plane was dirty."

Pros: "Fast quick flight. Bags out quickly."
Cons: "Seats are far too cramped for someone who is 6,2."

Cons: "We still haven’t left Dayton."

Pros: "Crew was nice and professional."
Cons: "Freezing, one hour wait on the tarmac before takeoff meant one hour delayed arrival. No TVs in seats, no meals on six hour flight."

Cons: "Flight was late"

Cons: "Had terrible seats with no reclines and near the bathroom. They charge extra for better seats, they should offer something in return for below average seats."

Pros: "Flight crew was pleasant and efficient. Everything was on time."
Cons: "Cramped seats with zero leg room."

Pros: "Friendly Staff"

Pros: "Got to see The Shape of Water from DFW to PDX in advance of the Oscars! Nice clear image and sound. Thanks American, you've upped your game from a few years back!"

Cons: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."

Pros: "The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag."

Pros: "All went well"

Pros: "Nothing. Had a family emergency"
Cons: "I had a family emergency and had to buy a ticket to Pittsburgh to get home instead of going to Portland."

Cons: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."

Pros: "We really enjoyed our flights with American Airlines. From the counter to the stop on the plane everyone was great to work with and very friendly"
Cons: "Nothing"

Pros: "The agent at the desk helped seat us together after our disastrous 1st flight. Crew was friendly & upbeat, great service."
Cons: "Old plane No entertainment No place to plug in/charge devices."

Pros: "I slept the entire duration."

Pros: "N/A"
Cons: "This was the coldest plane I've ever been on and they didn't offer blankets for their passengers or turn down the AC. I asked for a blanket and they told me they'd provide me with one and never got back to me. They ignored me the rest of the flight. Shame on them for not providing something so standard as a blanket."

Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"

Cons: "Delayed flight out of Paris caused missed connection in Dallas."

Pros: "Efficient boarding. Decent communication during delay of previous flight (delay of 4+ hours), friendly and helpful crew on the delayed flight."
Cons: "Dirty plane. I had to clean my own seat with a wet wipe and some paper towels. Previous AA flight delayed by 4+ hours causing a missed connection."

Pros: "Flight attendants were polite and friendly during beverage and snack service Seats were clean and recently reupholstered"
Cons: "Two people got removed from the flight for seemingly no particular reason prior to departure, and looked quite unhappy although there were no strong words. Very small seat pitch Long delays for maintenance and runway Annoying ads for AA credit card over the intercom prior to landing No USB ports"

Pros: "Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back"
Cons: "No food in first class, but it was only a 2 hr flight on a regional"

Pros: "The boarding was super fast as well as exiting, WOW!"

Pros: "I got there safe and there was some entertainment"
Cons: "seats small and not real comfortable."

Pros: "The trip was on time and with no issues flying. I really enjoyed the ability to watch a movie...this was AWESOME!"
Cons: "Wow, the seating was VERY tight and I was happy for the TV screen in front of me to keep me busy. All the inflight interruptions on the movie I was watching."

Pros: "All connections-smooth"

Pros: "We did not take this flight when its schedule was moved back, instead taking one LHR-SEA that would get us home at a reasonable hour."
Cons: "The change by British Air in flight departure/arrival times. The resulting adjustment was costly and we were unable to get "extra" seating on the long leg of the trip by the time we were notified of the changes."

Cons: "There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb."

Cons: "I don't know if I need to contact american airlines directly or what. But this is the 3rd flight that has been delayed with no reason given or for whatever the reason was tonight. Its obsurd. I booked a flight on Alaska Airlines specifically because american airlines had the issue of delays. Then come to find out, the flight WASN'T on Alaska...but its affiliate. It would be really nice to get some answers."

Pros: "Wrong airline, sent me to wrong gate, almost missed the flight. If I wasn't lucky enough to need a wheelchair, I would probably still be in Phx! Not happy at all, to say the least. I had to grease the palms of about 7 different wheelchair pushers. A bad day all around."

Cons: "our flight was delayed, and no other options"

Pros: "On schedule and met all my expectations."
Cons: "No complaints."

Cons: "No complaints."

Cons: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."

Pros: "Nothing unexpected happened"
Cons: "Nothing"

Cons: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"

Pros: "No seat not comfortable."
Cons: "No legroom."

Cons: "Communication with the customers"

Cons: "Website is still slow to update trip delays, not a problem today though!"

Cons: "They charged $3 for water, nothing complementary."

Pros: "Seat accommodations were great Gate assignments at airport should be confirmed before the plane arrived"
Cons: "Planning"

Pros: "Great crew."
Cons: "Nothing"

Cons: "Absolutely GREAT!!!"

Pros: "Allegiant does a great job of turning flights and getting you out on time in general. The crew is friendly and helpful."

Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"

Pros: "Plenty of legroom"
Cons: "Flight delayed due to plane problems."

Pros: "Comfortable leg room"
Cons: "Delayed as usual"

Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."

Cons: "The boarding process. And how the flight attendants speak to the customers; I found a bit abrasive and insensitive for no real reason."

Pros: "Crew and plane ride."
Cons: "The seats hurt us."

Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."

Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."

Cons: "Small seats, flight was late"

Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."

Pros: "Crew was nice for the most part."
Cons: "Didn’t leave on time. Would be nice to get something complimentary for all the wasted time. Would like to be able to watch something"

Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."

Cons: "Very uncomfortable"

Pros: "That we landed safely in 20 mph winds."
Cons: "Stop stuffing too many people in an airplane, stop charging for every little thing, nothing nice or fun about flying in the US.It is just the fastest way to get to places..International airlines are much better and not cattle planes."

Pros: "Everything was done right"
Cons: "The landing was rough"

Pros: "Nothing to like!"
Cons: "Allegiant has an obscure boarding policy that shuts down online and in-person check-in 45min before departure. We got to the Allegiant desk 35min before departure to get our boarding passes and no luggage to check, and were told we missed the flight because check-in wasn’t allowed anymore. That policy should be made very visible and clear to anyone buying tickets on Allegiance as no other airline does that to passengers. We lost 4 tickets and had to buy tickets for a flight the following day. Horrible experience!"

Cons: "Bags charge for 105$"

Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"

Pros: "The pilot landed smooth."
Cons: "We were boarded and waiting on the stuffy hot plane with no air. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. It was a horrible experience. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them."

Pros: "Great flight. Great staff."

Pros: "It is hard to beat the price of tickets for this airline. I love the price; that the flights are direct & almost always on time; that the staff, from the flight attendants to ticket agents, all seem professional, helpful & friendly; and that the planes are clean and seats well cushioned & comfortable."
Cons: "I don't like that the seats don't lean back & that they are very close together with little leg/knee room. Altho the base price for the flights is cheap, they charge for "extras", including making your reservation by phone instead of online, printing out your boarding pass &choosing your seat. There's a fee for carry on's as well as regular size luggage. If you don't prepay for your luggage or if your luggage weighs more than 40 lbs, they charge $50, instead of $25. They not only charge for food, but also for water or any beverage. If you are prepared for a no frills flight & are willing to sit separately from your travel companions, etc. then this is a great way to save time (direct flights) and money. I will choose to fly with them again, even tho My husband & I prob. won't get to sit together. If you know what to expect & plan for it, it is a great way to save."

Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"

Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."

Pros: "Crew was nice"
Cons: "No wifi"

Pros: "Very efficient service... for a first experience we were pretty impressed because your review overall were not that great. Good job."
Cons: "The airline nickel and dimes for everything."

Pros: "Efficient check in, no hidden fees (all were explained via email well before the flight), fast boarding, take off and unloading. Time left and arrived on time. The staff was extremely friendly."
Cons: "The seats were bare bones and not very comfortable but I guess that's what helps keep costs down."

Cons: "7 hour delay. Giving us delays in increments so we couldn't make a decision to leave."

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."

Cons: "Having to pay for drinks. But, I didn't even not mind it that much. I'd much rather a cheaper flight"

Pros: "Setas were good. Good price and good boarding system"
Cons: "Aircraft cabin was a bit dirty"

Pros: "Quick easy flight"
Cons: "Plane was dirty and old. Was nauseated on both flights."

Pros: "The price and the fact that our flight left late but still arrived almost on time."
Cons: "The gate agent wouldn't switch our seats so we could sit beside each other. We've done this multiple times if we find ourselves not out beside each other and it's never been a problem before. He claimed he had to charge us to do this. We have never been charged before. We fly Allegiant often. The on-board flight crew were so not friendly at all. Typically Allegiant flight attendants aren't as happy as Southwest but they're at least cordial. This crew we're just unhappy, snippy, a little unprofessional (saying huh or what instead of excuse me. Pointing people to things instead of getting it for them or walking them to it) and at one point one stewardess was just rude to a passenger."

Pros: "The flight was smooth and quick once we were in the air..."
Cons: "We waited for another crew from another plane and had to leave almost an hour later than the scheduled flight."

Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"

Pros: "Highly recommend"

Cons: "That you charge for every little thing...surprised you don't charge to use the bathrooms. Don't appreciate having to be your clean up crew either."

Pros: "The flight attendants were great. Pilots attention to detail..Great."
Cons: "Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip."

Cons: "The LA to Eugene leg was delayed in departing, but this was an improvement on the cancelled flight from Eugene to LA. Arrived at the airport 2 hours early per their instructions to find the flight was delayed. Thirty minutes later they cancelled the flight and then provided no information concerning the new flight the following day."

Pros: "Fast boarding and getting out of plain."
Cons: "The stewardesses were not very professional, but it's ok since you pay so little. Also you can not adjust seat, it's the same position all flight"

Pros: "Small Convenient Airports, quick security, fast boarding"
Cons: "No coffee available"

Pros: "It is a low cost carrier. You get what you pay for"

Cons: "The boarding process"

Pros: "Free entertainment options"
Cons: "4 hour flights should get a little more free food than crackers."

Cons: "Leg room"

Pros: "It was just okay"
Cons: "Nothing just flying in a smaller plane"

Pros: "We upgraded to 1st. Ontime departure and arrival."
Cons: "Waiting for bags."

Pros: "Delayed, rude staff"

Pros: "Boarding, service, staff attitudes, on time and deplaning"

Pros: "Flew United out of Sioux Falls. Check in took forever. United employees were miserable. Did get some help from a very nice TSA woman. TSA check in was a nightmare. Almost missed flight. Complete chaos. The sat on runway for 40 minutes waging for luggage to be loaded. Almost missed connecting flight. Just plane horrible. Very helpful stewardess however."

Cons: "Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all"

Pros: "Easy boarding"
Cons: "Everything but the easy boarding. Horrible comfort level to the point of wishing I could have hurled myself out of the plane."

Pros: "nothing"
Cons: "Poor services and customer support"

Pros: "the crew was great. there were several high maintenance travelers on this flight. they handled them the best they could."
Cons: "so uncomfortable. my knees hit the seat in front of me (i am of average height). seat would not recline."

Pros: "Without letting me know to a bad one where I had no empty seat next to me I looked to my original seat was given to someone else"

Cons: "Hot cabin"

Cons: "1. The flights within the US and Canada was delayed. 2. The United Airline staff in San Francisco told me to pick up my luggage when I get to Seattle despite of the fact that my final destination was Vancouver. I questioned the staff about this ata this seemed odd, but he insisted that I pick up my luggage in Seattle. Upon arrival to Seattle I went to the baggage claim area to find out that my luggage was already put through to the connecting airline to Vancouver. This resulted in me having to go through a long line of passengers to do all of the security checks again to enter the international airport gates. This almost resulted in me missing my connecting flight to Vancouver. The only saving grace was that the flight was delayed by another hour. 3. Changes made on my connecting flights were only given to me during my check in at Auckland. My previous booking was Auckland -San Francisco - Portland - Vancouver. The boarding pass I was given in Auckland omitted Portland and was changed to Seattle. I was never informed about this by United Airlines. 4. United Airlines website NOT allowing me to log in using my e-mail."

Pros: "Nothing"

Cons: "Flight delayed 70 min"

Pros: "N/A due to them rerouting my itinerary."
Cons: "N/A due to them rerouting my itinerary."

Pros: "Clean comfortable, friendly service"

Cons: "Again, seats are too close front to back."

Pros: "The crew was very nice and polite. Service was prompt and excellent"
Cons: "Excessively long layovers. I came home with 3 broken ribs and had to endure a 11 hour layover in Japan and another 6 hour layover in San Francisco."

Pros: "Comfortable."

Cons: "The boarding process is ridiculously slow. Why not load from the back row first? Then you wouldn't have 150 people behind one slowpoke. You could cut the boarding process time by 90%."

Pros: "The helpfulness of the representative at HNL."
Cons: "Last minute 17 hr "delay" Screwed out of an entire day in Hawaii. Dream vacation ruined. No car, no hotel, no time to see Honolulu. Awful."

Pros: "We didn't die in a fiery explosion. The flight attendants were nice too"
Cons: "I know that I was in economy, but JEEZ! Everything was super cramped. I don't take up much room, but you couldn't do anything. I had a larger dude partway into my seat, my seat barely leaned back (and would slowly creep it's way to upright anyway), and of course I had no leg room at all, not that I was expecting that. Also, a six hour flight with just a snack offered is pretty absurd. I know cutting corners saves money, but I'm still paying money and it would be nice to have a slightly more pleasant experience. This was easily one of my worst flight experiences"

Cons: "Legroom"

Pros: "Due to a computer error there was a slight delay on take off. However, the flight crew bought us a tasty beverage for the inconvience. Kudos to the flight attendant as she had a short amount of time to provide our service and did a wonderful job. Thank you."
Cons: "Nothing."

Pros: "Getting home."

Pros: "3 hous of waiting after our original departure time. Gave us free tv though so that's nice."

Pros: "Attendants were friendly."
Cons: "Much more cramped than other airlines."

Pros: "From beginning to end my flight experience was great."
Cons: "I requested wheelchair service and on my return flight from Denver the people who assist werected sitting around and I had to walk to the area where they were sitting. The ticket agent did not call anyone for me, although I told him I needed a wheelchair."

Pros: "Things went great"
Cons: "Nothing"

Pros: "This was the first flight in approximately 10 years where everything worked as it was supposed to. The flight was on time. Our crew were pleasant, friendly, and warm - this has been the missing element for a long time. The new plane was comfortable."
Cons: "I still could not get my PC to work with in-flight entertainment."

Cons: "Seating next to the bathrooms is gross"

Cons: "The plane was fully loaded and sitting at the gate before take off due to a paperwork issue. Finally departed about 30 minutes late. Upon arrival we were held on the plane for another 20 minutes with the fear of "tail tipping". Grateful that we didn't have a connection to make but really astounded. This is an airline, getting people around is what they do. These seem to be poor planning and execution issues (i.e.- not weather related) ."

Pros: "Dinner and our attendant were great"
Cons: "The movie channels were out in first. Pretty lame."

Pros: "Good communication and polite."
Cons: "Delays"

Pros: "Excellent as expected."

Pros: "At least it was largely empty"

Pros: "Easy to print ticket, United employees readily available."

Pros: "On time and people nice"
Cons: "Everything. Very good"

Cons: "I am 6' 5" and my wife is 6' and we are both thin. She had the middle seat and I had the window. There was not enough leg room and we were squeezed in shoulder to shoulder. This was for the flight from San Francisco to Portland."

Cons: "The refreshments should be better than a tiny packet of pretzels."

Pros: "Great!"

Pros: "courteous attendents and airport personnel. on time flight"
Cons: "nothing"

Cons: "It was delayed by 3 hrs"

Cons: "The flight attendant was rude to me while I was boarding. There was room for my carry on in the overhead compartment but she told me I had to keep my bag under the seat in front of me. There was also an extremely overweight person next to me, I couldn't lean back.I had to ride the entire flight on the edge of the seat stooped over. They should have made the large man buy 2 seats."

Pros: "It's helps when the plane has extra seats"
Cons: "No inflight entertainment that I could see?"

Cons: "It was an enjoyable trip, no complaints whatsoever."

Pros: "Same as above."
Cons: "Same as above."

Pros: "They got me here."
Cons: "Comfort, crew, entertainment, etc"

Cons: "Yea the tsa precheck was not being able to put on my boarding pass. Hooked me again ."

Cons: "Took almost two days to get from Chicago to Portland"

Pros: "Nothkng"
Cons: "Awful awful awful"

Pros: "The air temperature, pressure, pilot talked to us while flying above a storm and feeling some turbulence (explained it)"
Cons: "Chair did not lean back, no airsick bag, water was not offered, just asked if I wanted anything for purchase. I didn’t even know if the water had to be purchased. No sort of option for entertainment, no ability to charge personal devices"

Cons: "No where in my confirmation emails from kayak or frontier was there mention that 45 minutes before boarding I forfeit my ticket if I didn't already check in. I had no luggage to check and the line to security was non existent, but frontier had no one at their check ins and the auto check ins wouldn't print my boarding pass. I would have absolutely made my flight with ease, but no one answered the 800 number and no one around or that could be called could help me print my boarding pass. For 45 minutes I asked anyone and everyone I could for help. Not only did I miss my best friend' father's funeral, but frontier will not contact me back to refund the ticket that I paid for but was not permitted to use. NEVER fly with them, it's worth the extra money to fly with someone half respectable"

Cons: "Overall"

Pros: "Crew was great."
Cons: "No entertainment options, 3 bucks for a coke?"

Cons: "Nothing"

Cons: "Had to pay for everything."

Pros: "Changing the gate within 24 hrs is not acceotable!"

Pros: "We were amazed by the initial cost of $120 round trip ticket"
Cons: "The dates of our event changed, so we needed to adjust our original booking. The change cost $100 per ticket to change, and additional fees on top of that. We have taken on all of the extra fees for the change, and now there will be bag fees and whatever else we run into on the day of travel. We accept the fact that some fees are normal for change of itinerary, but it feels like we are getting nickel and dimed right now. This is what we were warned about from friends when we initially booked our "great rate"!"

Cons: "Everything"

Pros: "Nothing"
Cons: "Late and cramped"

Pros: "Only the price originally"
Cons: "That you get charged for your seat after you bought the ticket. The crew was pushy and rude when speaking to the customer as we got on the plane twice I was asleep and i stead of asking me to move my arm since I was on the aisle seat they just ran into me with the cart"

Pros: "Sat on the wing, legroom"

Cons: "That I wasn't able to go home for 3 more days."

Pros: "see above lucked out w free seat between on this leg"
Cons: "see above"

Cons: "Cramp"

Pros: "The flight crew was fine, but they had little to do since the refreshments are all for purchase only!"
Cons: "A simple round trip from Portland OR to Denver CO turned into a nightmare. First flight was delayed 9 hours, return flight delayed 2 hours - both for "mechanical issues." And Frontier is certainly no bargain once you add separate charges for seats and both carry-on and checked baggage. Never Frontier again!"

Pros: "Crew tried to make the best of things."
Cons: "Delays seem to be really common and passengers all grumpy."

Cons: "flights were more than 2 hours delayed without any explanation."

Pros: "The crew was great and the plane was clean."
Cons: "Boarding was chaotic and late. There were delays in the flights without any offer to help calculate when we'd be arriving at our destination nor any attempt to make it right (like with a small token such as a free food/drink item). You guys lost my luggage - the delays in all led to a 3.5 hour delay in me seeing my kids, who were staying up late to see me after I was gone for a week. Being inexpensive is laudable only if you provide equivalent service - my impression after this flight is its inexpensive and I got what I paid for...unless there is some overture to win back my business, I'll not fly Fronteir again and will be suggesting my friends and colleagues not either."

Pros: "One hour late."

Pros: "Not much of anything"
Cons: "Add on pricing is outrageous"

Pros: "Boarding was quick and smooth"
Cons: "Entertainment: there was none."

Pros: "See above"
Cons: "See above"

Pros: "Plenty of overhead space available. Just enough legroom. A good economy airline."

Cons: "Well first our flight got delayed an hour and a half and then delayed another couple hours and then finally the flight was flat out cancelled till the next day which made us obviously miss our flight to portland that night and we had emergency prior engagements that we missed and a whole weekend we paid for that is now missed because we won't be getting to Portland until practically two days later assuming everything goes perfectly today. ( currently sitting in Sioux Falls airport) and frontier wouldn't do anything to compensate the loss except for a 200 future flight vouture to be used within 90 days. (Like anyone would want to fly frontier after this experience)"

Pros: "Flying through the air"
Cons: "Everything"

Pros: "Same as above"
Cons: "Same as above"

Cons: "Delayed by half an hour without clear reasons"

Cons: "Delayed flight....not cool"

Pros: "They gave me a $10 voucher to compensate for the delay. It went towards the grossest McDonalds hamburger I've ever eaten. The fries were ok."
Cons: "The multiple delays. SIX HOURS LATE."

Cons: "Sat on the tarmac at 11:30 at night because a plane(maybe the only one in the airport!) was in the gate we needed(?) to use! Come on...rent another one!"

Cons: "Delayed and stuck away from gate due to maintenance issue"

Pros: "Middle seat was empty"
Cons: "The delay. No food. No apologies"

Pros: "Quick boarding"

Pros: "Good service & friendly."
Cons: "Arrived early but sat on the plane for 20 minutes."

Pros: "Newish Airbus nice to see"
Cons: "Carry on $ threats, Seating discomfort and drink pushing NOT cool"

Pros: "It was early"
Cons: "Too crammed in. No tvs anymore"

Cons: "$60 fee for carry on is ridiculous"

Cons: "Have to pay for water,ridiculous!"

Cons: "I had to stay overnight in Denver, in the waiting area."

Pros: "Nothing"
Cons: "It never happened."

Cons: "Extra 40.00 for a carry on.... Buyer beware"

Cons: "Plane was late"

Pros: "Same"
Cons: "Same"

Pros: "On time"
Cons: "Prices of beverage and snacks"

Cons: "The extra $100+ to bring one small bag and have a seat. Especially when advertised as $40 one way. Cost $350 round trip in the end."