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Read more about Delta
Pros: Everything was amazing
Cons: Nothing really.
Pros: Great crew.
Cons: Flight was late for one hour
Pros: Very friendly and professional.
Cons: Better options in economy for food
Pros: Crew was nice the flight was smooth and comfortable seats.
Pros: We left on time and arrived early. The seat in comfort class had excellent leg room.
Cons: The food was mediocre, to say the least.
Pros: Crew was amazing
Cons: Gave the option to chose seat
Pros: Super crew. Reasonably good food. Liked how safety conscious crew was.
Cons: Nothing. Great job everyone
Pros: Boeing 777 fantastic plane, great attention from the staff Quiet and comfy
Cons: NOthing really
Pros: They were awesome
Cons: Nothing I was at my best on the best airline and crew
Cons: Food service Leg room
Pros: You're kidding!!!
Cons: Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!
Cons: Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily.
Cons: It was late
Cons: Left A bag behind in NY
Pros: Nice crew. Stable flight.
Cons: No gluten free snack options.
Pros: Flight attendants were great! We had rough weather for the entire flight, and they handled everything great
Pros: Yeah...spacious leg rooms.
Cons: Too bumpy landing at Jackson.
Pros: 36 minute flight..
Cons: Not really much you can do
Cons: Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning.
Pros: Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems.
Cons: Delta should have had more than 3 staff on to check in 300 people.
Pros: No problems
Cons: Takes so long to board plane
Pros: They were very helpful. I hurt my leg and am on crutches and they were extremely helpful to get me to my next gate in Minneapolis and to get me to baggage claim in Philadelphia.
Pros: 17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get.
Cons: Plane delayed 4 times for a total of 4 hours
Pros: Got upgraded to comfort class it was comfy
Pros: Wow! One of the passengers on the plane looked exactly like Anne Coulter!!!
Pros: great flight free movie going down
Cons: no free movie/tv coming back
Pros: Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays
Pros: The snack variety
Cons: My headphone jack was broken :(
Pros: Friendliness, spirit, organization of crew.
Cons: The obvious- no leg room, no food
Pros: Kara was really nice to us.
Cons: Noisy plane.
Pros: Crew very nice
Pros: LGA caused massive delays due to construction.
Cons: Nice airplane with good seats and legroom
Pros: On Time
Pros: The crew and the flight were all very pleasant. Highly recommended.
Cons: Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated.
Cons: Rough flight and landing.
Pros: Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great.
Pros: Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!
Pros: Nice power nap, quick flight!
Pros: The crew was incredibly helpful assisting my last minute boarding needs. Staff was friendly and polite.
Pros: People, your people were fantastic!
Pros: Smooth ride. Friendly flight crew
Cons: My tv monitor wasn't working. And they brought out cups of water with cookies like 30 minutes before we landed.
Pros: Got me to where I was going on time
Cons: Only one crew member, she couldn't drive the cart center of the aisle and kept running it into people... Only food was a small bag of pretzels and a cup of soda to drink not an entire can like other airlines. Plane was packed full.
Pros: The crew was amazing and we arrived early! It was the perfect flight!
Pros: The crew was great and separation of passengers unless traveling together was great as well!
Cons: My luggage was completely soaked, ruining important paperwork, clothing and even my parking lot ticket for me to exit the parking garage. Apparently they didn’t even try to cover the passengers luggage.
Cons: They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again.
Cons: Flight left on time.
Pros: Fine but still crowded and stupid mask policy means nothing on a crowded airplane
Pros: It was on time.
Cons: Seats were impossibly small. Family in front of us kept removing their face masks. Wife pulled hers down to take selfies every few minutes and husband consistently wore his below his nose. Flight attendant asked him once to pull it up and he did, only to pull it down again a few minutes later.
Cons: No screens, poor WiFi connection and an hour late for mechanical issues. Things happen but waiting on a mechanic for almost the entire time to get there and fix it in 5 minutes isn’t acceptable.
Pros: Seat was comfortable but being stuck between two other passengers who occupied some of my space was unnerving
Cons: Communication of delays in Charlotte. Working airplane, for a newer plane the one side of the screens didn’t work and the engine needed to bat after by another machine which is upsetting to think
Pros: Seat was comfortable
Cons: One attendant looked and acted,like she had just gotten up after a rough night. Never smiled, watched people put jackets and even a fast food bag in the overheads without ever saying a word.
Cons: If delay to much pls let customer out of plane
Pros: The crew did a great job.
Cons: Seating is very uncomfortable.
Pros: Absolutely nothing. The flight was delayed to the point to where I had to stay overnight in Tampa because I would have missed my flight, connecting flight in Philly.
Cons: Made it so I would have gotten out of here on time to make my connecting flight, and not have to spend another day in Tampa
Pros: The crew was great, but overworked.
Cons: Obnoxious people on board were allowed to be obnoxious. It would have been nice for the crew to follow thru with requests,
Pros: I was on time
Cons: Compensation for your mistakes
Pros: I arrived safely at my destination
Cons: Flight was turbulent, plane was messy, crew had a hard time noticing when passengers needed anything.
Pros: It was quick, on time.
Cons: Beverage service did not exist.
Pros: Amazing crew
Cons: Was very cold on fight,
Pros: Comfortable flight and was able to get a couple hours of sleep in.
Pros: Meal and drink service was excellent
Cons: Economy plus is packed liked sardines and difficult to move from side to side. Also upgrade doesn’t include priority seating. It should be included in any seating upgrade.
Pros: Fast quick flight. Bags out quickly.
Cons: Seats are far too cramped for someone who is 6,2.
Pros: I had to buy new clothes after lost bag and since bag had been lost twice during my trip, I was reluctant to check the bag. It was of size to cram into my carry on so I did that, but American staff demonstrated concern, had a sense of humor and helped me get a comfortable seat to sort of take some of the sting away. All that was great of them I was aware of being in an upgraded seat. No complaints, but it stung a little because I was deeply aware of the reinforcement of class. The small, extra comforts were wonderful and I wish everyone had them while risking their lives together over the ocean - especially the extra room At times, on the way over I felt a claustrophobic panic. But to stay positive, they were kiind, sympathetic, funny, sweet. I appreciate them.
Pros: The plane was far more comfortable than the one we flew on from Boston to Rome.
Pros: Friendly Staff
Pros: Great staff and crew. Keep you posted and informed. Good service.
Pros: Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies.
Cons: Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices.
Pros: Direct flight, sketchy weather but we arrived pretty close to “on time”
Pros: Great service!
Pros: I liked the entertainment. The pilot was witty and funky
Cons: AC was kinda warm. I was very uncomfortable. I actually was sweating.
Pros: Crew was friendly and provided good service.
Cons: Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!
Cons: 3 hours stuck on the tarmac before giving up on repairs and switching aircraft
Pros: Nice plane
Cons: Slow set up of gateway upon arrival
Cons: Beyond pritzzels pls have other snack varieties
Cons: The food, the salad can be better, there should be more on the tray than offered
Pros: on time
Cons: very cold
Pros: The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset.
Cons: flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some.
Pros: It was comfortable, nice staff and had a meal as well
Cons: I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!
Pros: Flight was on time, crew were friendly.
Cons: Even though paying an extra 82 dollars per seat for emergency exit as i am tall and need the leg room, the seats did not recline. Extra cost, less functionality.
Pros: Friendly staff
Cons: Delay taking off
Cons: No tv screens or entertainment
Cons: Couldn't get off the plane. A problem with the ramp.
Pros: Premium space
Cons: Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop.
Cons: No place to put my purse!
Pros: Routine flight. No issues on time departure and arrival
Cons: Paid extra for exit row seats, felt they were not worth the extra money. The extra legroom was great but the armrest did it move and I felt like I was sitting in a box.
Pros: Crew on flight to Charleston was nice
Cons: I was supposed to make the trip from BNA to CHS at 2:30, we were delayed over 1.5 hours, making me miss this flight by 5 mins. Then I was put on 10pm flight which was cancelled! They couldn't get me to HHH until 6pm the following day. I would have missed my entire conference. The closest they could get me was a 10pm flight to charleston, then I had to rent (AND PAY FOR) a car and drive 2 hours to HHH in the middle of the night. The customer service people were less than helpful. They aren't allowed to help you make car reservation. My flight on the way back from HHH to BNA was a similar story. Thankfully my connecting flight was delayed an hour or there was no way I would have made it.
Pros: The flight and boarding process was smooth with no issues. The crew and pilots was the best!!!!
Cons: Wish we had peanuts as an option for a snack.
Cons: I purchased a “first class”seat when the door close I switch from my seat to the front seat to put more distance with others passengers since I’m a transplant paciente. The rude flight attendant told me in a very bad tone to go back to my seat that I couldn’t seat in there . Only to see later that she put her coat in there. I got up later to go to the bathroom , also I have overreacted bladder and she told me in same rude talk go back to my seat that if I couldn’t see that the do not get up signs were on. I felt literally she yelled at me . Never asked me if I needed help , or just wait a little . I literally pee in my pants
Cons: Changed gates 4 times and walked all over the C terminal. Waited for 2 hours on the plane at the jetway for the captain to arrive (with no water). Finally offered 1 small cup of water and 1 bag of pretzels (at 8pm).
Pros: It was just okay
Cons: Nothing just flying in a smaller plane
Cons: Flight was late and missed connection. had to stay overnight
Pros: Flew United out of Sioux Falls. Check in took forever. United employees were miserable. Did get some help from a very nice TSA woman. TSA check in was a nightmare. Almost missed flight. Complete chaos. The sat on runway for 40 minutes waging for luggage to be loaded. Almost missed connecting flight. Just plane horrible. Very helpful stewardess however.
Cons: Airport staff rudest I’ve ever seen. Terminals extremely close together and over crowded.
Cons: It seems flights are always delayed or cancelled out of Chicago. My least favorite airport
Cons: Maintnece delayed our flight for nearly 3 hours. We remained aboard the parked plan for this time span and not allowed to get off of plan.
Pros: Quick flight
Cons: United flew late and we had to RUN to new gate for connecting flight. Old small jet. No phones could be on. Odd folks drug their dog on board and were asked to put it on the floor. ... oh no! !!!!
Pros: Friendly crew.
Cons: Stuck in Denver because our flight was delayed so we missed our connection to Houston. Couldn’t get a hotel voucher because they are claiming a weather delay (which there was none).
Pros: On time. Very nice flight attendants.
Cons: My flight did not go to Chicago. United changed our flight without notifying us. Instead we went to DC. Almost missed our plane.
Cons: They switched my preselected seat, without my permission, and gave it to a flight attendant that was traveling. I dont understand why she couldn't sit one row behind my preferred seat.
Pros: Boarding seemed smother than usual. I had an issue with a large back pack that wouldn't fit in the overhead due to a smaller plane travelling to Houston from Des Moines, Flight attendant was extremely helpful as it was expensive camera equipment and was able to stow it so that i didn't have to check it at the door. Most appreciated their sensitivity.
Cons: Had to download the United app to watch in flight movies. Then it didn't even work. The only thing that would play were the trailers.
Cons: The Asian style snack mix was absolutely disgusting. I was expecting a thing of pretzels or peanuts, not a ball of wasabi
Cons: I had a man sit next to me who was in the wrong seat but didn't move. He told the girl to keep his seat and he would stay next to me. He was so big he was in my space and had didn't make any effort to try not to spill over in my area. I had to put a magazine next to my thigh because his body was so hot it was damp! I hated the entire trip. I was cramped up and extremely uncomfortable. This is simply unacceptable to have this happen because huge people can't fit in one seat. I want these obese people to be required to purchase 2 seats because they take mine.
Pros: The crew was great and the pilot kept us informed the whole trip.
Cons: The seats are extremely uncomfortable and there s no room to move. The seat in front of you is so close that watching the TV is uncomfortable. The seat pockets have no room for anything - a bottle of water doesn't even fit in them.
Pros: Free carryon
Cons: Couldn't figure out wifi
Pros: Boarding , good communication
Cons: Crying baby + woman behind me non stop talking very loud during flight
Cons: Flight was at 0700. Delayed until 0831 then 0900. Then we were taxi-ing for an hour. Didn't depart until a little after 1000.
Cons: The cabin smelled like an unflushed toilet. That should be enough!!!
Cons: Sat in plane on runway for an hour
Pros: Ease of purchasing ticket online
Cons: The $230 change fee for a ticket that cost me $70. No recourse but to lose the money completely.
Cons: Flight was cancelled and it was too much confusion with no answers. Took forever to be helped. Would not pay or offer a discount for hotel room. Didn't receive a food voucher.
Pros: Flight was okay
Cons: Flight was almost 2 hrs delayed
Pros: The seamless service from reservation to arrival at destination
Cons: Would have appreciated a lower fair
Pros: The flight was fine. Crew was polite. No problems with that part.
Cons: Tell me why it costs $470 to fly 1.5 hours from S.F. To Denver. Absurd! I flew from Denver to San Fran for $90, the same week. Never again!
Pros: United continues to disappoint. I'm turning in my miles membership. I've tried to be loyal but enough is enough
Pros: I arrived two hours early to the airport as specified and arrived to find out my flight was delayed by over four hours. So my daughter and I had to sit in the airport for over six hours.
Pros: Flight got cancelled after a 10 hr delay. No compensation offered. Told us too bad so sad. Pushed us off onto American and acted like they were doing us us a favor. Today was the day I swore my allegiance to Southwest Airlines. I don't care if you gave me a lifetime supply of flights and the CEO, your business model pales in comparison to that airline. Disgusted is the only word I can use to describe my experience. Save the hassle, use southwest even if it costs more.
Cons: Everything. Worst travel day ever
Pros: Well, my original flight was cancelled due to bad weather, got to spend 2 extra days with my family! Gave up my seat on the last leg of my flight, got a 500$ voucher, put up in a beautiful hotel, w/ a nice meal and transportation. Like winning a sweepstake. Always love United, great airline, great staff.
Cons: There was nothing i didn't like. Airline of choice, for always!
Cons: The flight was cancelled and no reasonable accommodations when I asked about a month ago to cancel and was told non-refundable or additional charges for changes
Cons: It was terrible. It was ridiculously hot and the plane smelled like pee. It was the worst flight experience my fiancé and I have ever taken. Shameful condition and experience.
Pros: Friendly crew
Cons: I payed for my flight about a month prior and for some reason still did not have a guaranteed seat on the flight and almost got left behind
Cons: Both domestic flights got cancelled. I lost the first day of my vacation and had to miss an extra day of work on the way home.
Pros: It was ok.
Cons: They lost my husbands luggage from Morgantown to Charleston and we sat for about 10 minutes with no gate in Charleston when we landed!
Cons: The Gate was changed several times with very poor announcement. Entertainment is N/A on these type of flights.
Pros: Horid contract gate agent in Eugene OR. Broke FAA rules. Contacting United for resolution.
Cons: Rude, unaware of rules, as a 1M flyer one of the ugliest boarding a I've had in ages
Pros: Loved that it was an empty flight
Pros: Boarded on time. Arrived on time. Fast boarding
Cons: A little turbulent
Cons: Plane too small to support carry-on suitcases, so everyone had to check them gate side and then wait for them right outside plane. All the hassle of carry-on (carry belongings through airport) without the perk (having belongings available during flight).
Pros: Ride was ok. Both our flights from Chicago were delayed. No one tried to explain or offer any apology. No one offered to complete anything or offer coupons for meals. I thought that was extremely rude.
Cons: See above. Very disappointed. There were four of us and my 76 year old father has health issues and was very uncomfortable.
Pros: courteous attendents and airport personnel. on time flight
Pros: I liked that it got me to my destination
Cons: No entertainment, really uncomfortable, arm rest don't go up, planes are not cleaned from previous passengers, flight attendants hardly smile and don't interact as much as other airlines, delayed flights every time I fly with United.
Pros: That it was short
Cons: Boarding a small plane on a cold rainy day by waking along the tarmac out to the plane. umbrellas are wet and wind insures passengers are wet before getting on board. A experience I hope to not relive. Oh drop the Asian "Style" snack and bring back peanuts
Cons: Had an extended overlay because of an overlap booking with our pilot. He was on another plane that wasn't due to come in until two hours later.
Cons: My first flight was delayed by an hour and 20 min. I arrived at Dallas for my connector to Austin, 25 min before my departure time. I could have made it, however, the plane taxi'd at the gate for at least 10 min, then the door wouldn't open. When I finally got off, I sprinted to my next gate, thinking they may hold it for a few minutes as there were many people connecting on that flight to Austin, but instead they did the opposite. When I arrived there were other people waiting who had arrived 10 min before the departure time (also from a delayed flight) and the doors were already closed. There was no representative at the gate to even tell us this, until we had waited over 10 min, and when he arrived, he said the doors were closed, and all of us were too late. Why would you close the doors early, knowing that other connectors were coming in. Additionally, on my return trip, my flight was cancelled, and I never received a reason for its cancellation, just an automatic rebooking that put me back in New York a day late. I had to be on the phone for an hour, rebooking a flight that United didn’t have. They instead put me on an American airlines flight last minute that I barely made. This wouldn’t have been so bad if this wasn’t the second time this exact scenario occurred within two months, when my siblings attempted to return home for the Christmas holidays. United is terrible.
Cons: Plane was very late
Pros: I slept
Pros: Very fast flight. Got to destination early.
Cons: One flight attendant was pretty rude. Her poor attitude was noticed by multiple passengers.
Cons: Missed flight due to delayed one of 5 plus hours
Pros: Check in crew is efficient.
Cons: Check in procedures are arduous. No kiosks, long lines. baggage fees are ridiculously high.
Pros: None of the self check in stations was working so there’s one very long line to check in with attendants. No effort by staff to get passengers with current flights to get to front of line. Had to convince staff that small women’s pack was a purse and not a 2nd bag to be checked in for $50. Woman in front of me had a more traditional large purse and encountered no problems.
Pros: The crew tried to make the delays suck less.
Cons: Delays. Delays. Delays. And no communication with passengers. Flight boards were incorrect and the only information I could get was from the desk.
Pros: The cree
Cons: Very friendly
Cons: The inability of someone to take responsibility of the mistakes made by DIA and Frontier airlines. I will be bringing this to the attention of Corporate regarding this incident, and if need be I will be contacting the media
Pros: The agent was very helpful with my rescheduling. I am hoping my flight two days from now will go well.
Cons: There was a six hour delay without any likelihood of a departure. Frontier I was told had problems acquiring a crew.
Pros: Nothing. Would rather take a bus or pay the $ to fly a normal airline.
Cons: The service is trashy. Frontier customer service hung up on me when I called to complain about rude service. The cheap price is a scam if you have anything more than a personal bag. Absolutely terrible airline. Will not ever fly again.
Pros: Our flight was delayed and the crew was very nice and took great care of us
Pros: Crew members were nice and professional
Cons: Baggage claim was very late, waited extra 45 min
Pros: Crew took great care of passengers as we were delayed 2 hours on the tarmac for deicing. Not their fault but the company gave passengers a $50 certificate for our late arrival.
Cons: The scheduled plane had a mechanical problem so we deplaned for alternative plan. It took six long hours to get another plane in. Meantime passengers stood in line for hours to make other arrangements. It would have been appropriate for the airline to call in extra staff to help stranded passengers. We missed the scheduled connecting flight and a tour. We got in at 1:00 am, 12 hours later than planned. We had meetings next day and were very tired because we got in so late
Pros: Got me to my destination. Made my connection. What was the entertainment?
Cons: Lack of complimentary beverages. High charge for checked luggage & carry on luggage. Too many additional charges. Enjoyed flying with other carriers better with amenities with cost equal to or less than cost to fly Frontier. Late departure.
Cons: They lost my bag then informed me they don't track their luggage so not only was it lost, they couldn't even tell me where it was. The frontier employee at the airport was awful. Completely unhelpful. The crew on the flight was good but the airplane is uncomfortable with tiny seat trays and zero wifi options. Won't be flying frontier again.
Pros: Flight attendants were great and can't beat the price!
Cons: Flight was delayed for over 2 hours and did not once get an update from frontier staff on what was going on...nor did they apologize for the delay when we finally boarded.
Cons: A 6 hour delay pushing my flight to the next day
Pros: Flight was on time!
Cons: How we don't get a free luggage. Like who travels without a suitcase?
Cons: I purchased and paid for round-trip tickets 6-8 weeks before travel. While doing an online boarding pass I must pay $30 more for my seats both ways and $35. More for my carry-on luggage both ways or I don't get a boarding pass printed. I opted to get an online boarding pass because it was Xmas travel and the lines were extremely long. OUTRAGEOUS. My tickets cost me $110. more! The first of the leg flight was 1hr late taking off. I will NEVER use Frontier again!
Cons: frontier was awful. they pushed our flight out of new york back three times and then canceled in the middle of the night, saying they didn't have partnerships with other airlines so couldn't get us out until the 25th (the day before our return flight). we talked to both customer service on the phone (20 minute wait to get someone) and gate agents and EVERYONE said they weren't authorized to give us a refund for any of the inconvenience and unanticipated expenses. ultimately we ended up flying out of philly (paying for our own bus tickets) on AMERICAN (paying for another flight with our own money) to get to our family in denver. on the way back they weren't going to let us check luggage for free, again saying no one was authorized to do that until thankfully they discovered a note from the manager we spoke to in nyc. otherwise they would not have given it to us even after we spoke to the manager in denver. we boarded our return flight to find that we couldn't sit down as someone had vomited (not frontier's fault), and that was the cherry on top. we just burst out laughing because the whole thing was a disaster. we ended up spending the same amount as our "inexpensive" frontier tickets and more on fixing the trip ourselves because they wouldn't help us at all. truly a terrible experience and i don't anticipate flying frontier again.
Pros: The counter person was nice & did a good job of giving us our options DUE TO FRONTIER CANCELING THE FLIGHT.
Cons: I was told that Frontier could not help us find another airline and that the soonest they could get me on another flight was 5 DAYS. I was told if I could find another airline on my own that FRONTIER WOULD REFUND THE TICKET PRICE SINCE I DID NOTHING WRONG. I submitted for a refund and was denied the refund. WTF frontier whats going on??
Cons: We still have not taken off- 3 hours late. I was told their maintinence record was poor/ sure enough mechanical problems. Will never fly them again. The poor after taste of poor quality lingers longer than that sweet taste of low price!
Pros: Both ways the flights ran early.
Cons: Everything is a la carte. I'm ok with that as long as everyone is aware of it. Also, a woman with 2 children had to pay $200 for a checked bag at the airport. That was ridiculous.
Pros: Atleast they fly to Souix Falls
Cons: They closed the check in area 45 min. Before flight, thankfully everything was on our phones and it's a small airport so the TSA got us through so we could Chek in at the gate. 3+ hour delay for "maintenance issues" (found out it was a paperwork issue the plain was fine the whole time). We boarded, then after an hour we were let off the plain to go to the bar, which was closed but they reopened for us, but no food. We were starting to figure out if we needed to rent a car before the rental places closed. Finally got back on the plain, and got to Denver. Frontier send an apology letter with a 50 dollar credit, we spent more at the bar while we were waiting. Frontier is only good for last minute cheap flights then they nickel and dime you to death. Their customer service sucks, the last time I was on Southwest with a delayed flight, (only about an hour late and the plain was late coming into Denver) they gave us a 200 dollar voucher right then and there, apologized a ton, and gave anyone over 21 a free drink. I'll be sticking with southwest even if it cost a little more!
Pros: The overall cost was great. I travelled from Austin to Orlando at a very good fare rate. Very impressive.
Cons: I was not happy that you had to purchase a coffee or soda. I think the airline should still be able to afford tonight's complimentary drink and snack.
Pros: MCI departure efficient
Cons: DIA tarmac delay, unable to get to gate
Cons: Delayed two hours
Pros: Boarding was quick and smooth
Cons: Entertainment: there was none.
Cons: Well first our flight got delayed an hour and a half and then delayed another couple hours and then finally the flight was flat out cancelled till the next day which made us obviously miss our flight to portland that night and we had emergency prior engagements that we missed and a whole weekend we paid for that is now missed because we won't be getting to Portland until practically two days later assuming everything goes perfectly today. ( currently sitting in Sioux Falls airport)
Pros: I had a problem when I was printing my ticket. I called Frontier about the problem. They fixed the error, waived the extra fee and as long as she had me on the phone she walked me through the rest of my check in. When I got to the airport the staff at the Frontier counters were very friendly and courteous. The flight attendants were also upbeat and good with the passengers.
Pros: About the only good thing I have to say about this flight was that the pilot was good about communicating what was going on as a result of bad weather in the area of our destination.
Cons: Overall the Frontier staff was not helpful. They had no information and didn't really seem to care. The flight attendants were doing the bare minimum. And when asked a question they were not helpful and also didn't seem to care about the comfort of the passengers. Several of the overhead lamps on this plane were out. Even though we had to wait on the plane for over an hour before departing, no drinks were offered (unless you wanted to pay for them). I think there are things that can be done to make an experience more enjoyable even when things are not great. Like offering a free soft drink to passengers as they wait etc. Being cheerful can go a long way, and we weren't getting that from this Frontier crew.
Cons: Great staff!
Pros: It was economical. The staff did the best they could with a rough situation.
Cons: First, I had to pay $40 for a carry on bag. Second, the flight boarded and took off late. Third, we arrived late because of the late takeoff but I wasn't too worried because we landed in plenty of time for me to catch my shuttle but then we sat on the runway waiting for another plane to depart from our gate for 30 minutes (which is actually the same reason our departure was late) so I missed my shuttle.
Cons: Initial delay of departure within weeks after purchase of ticket. While in Denver flight was delayed multiple times and gate changed without explanation. Plane departed six hours late after sitting on the runway for an hour and a half. We weren't even given complimentary soft drinks for the inconvenience.
Pros: It was a short flight.
Cons: This is as much against kayak as Frontier. If you display a price that includes all fees and taxes then that's what you expect a particular airfare will cost. When shopping on Kayak most people are looking for the best deal. If upon the day I fly I effectively have to pay the equivalent of the original fare AGAIN just to carry on my bag then I feel deceived. If I had known the actual cost to fly Frontier the day I selected this fare I would never have chosen Frontier. And I never will again. The ticket counter employees are obviously tired of hearing such complaints as well. They are a surly bunch.
Cons: There was no food or entertainment so I could not make a judgement on these. With a short flight it is not needed.
Pros: The crew was friendly, and conscientious. They had an excellent attitude.
Cons: I'm 6'1", do you really need that 4" of knee room?
Cons: I have one more flight booked with your airlines in Sept. After that flight, I will probably not choose Frontier again.
Cons: Have to pay for water,ridiculous!
Cons: I had to stay overnight in Denver, in the waiting area.
Cons: Flight leaving Sioux Falls was delayed, cutting into the time needed to make my connecting flight to Orange County (SNA). No reason given for delay, weather was good, all the west from Sioux Falls to Orange County.
Pros: Staff, overall professionalism
Cons: Hidden fees, no free snacks or drinks
Pros: Very cute FA
Pros: We arrived safely.
Cons: Was delayed when we landed for about 45 mins due to the fact that they couldn't get the jet bridge to the plane. We were delayed on our return trip due to plane being late. I guess that is what you can expect when you hire workers at minimum wage that don't speak English. I usually fly United and I remember why. I usually arrive on time or early when I fly United. The extra cost of the ticket is worth being on time.
Pros: Discounted fare
Cons: Nickel & dime for everything Called others up in the checkin line, who were late for their flight before us, causing us to be late and miss flight. Do yourself a favor. Pay a little more, and get a better flight.
Airlines flying from South Dakota to South Carolina have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to South Carolina
Masks required on board, masks provided on flights from South Dakota to South Carolina
Social distancing seating
Middle seats unavailable to book on flights from South Dakota to South Carolina
Testing for antibodies, testing for symptoms for flights from South Dakota to South Carolina
Waiving of change fees. Search flexible flights from South Dakota to South Carolina