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Kayak moved my flight up 9 hours although I had another flight with Kayak from Iceland, which meant I could not catch the changed flight. This resulted in having to get a hotel overnight. I had to arrange the changes through the airline directly because the Kayak site was not user friendly.

Hard to figure out how to put back the seat, how to get the entertainment, how to upload passport docs. Also, a warning in the airport that food was all for purchase would have been helpful.

Horrible. My dad was recently hospitalized and diagnosed with lymphoma and Icelandair refused to refund flight even though I had a letter from his physician.

I had no idea that my ticket only paid for my right to get on the plane. They charged me $130 for my carry-on bag because it was 1 inch too big she claimed but it wasn’t! Then they wanted another fee for everything. I had no idea that Icelandair had changed to such a bargain basement airline. I was very disappointed.

The staff was kind and helpful. There was no food, and you needed to bring your own earphones to use the entertainment, which I didn’t know.

Seat was hard and uncomfortable and the temperature too warm and uncomfortable.

Everything was good. Only issue comes from being vegan and flying. The food options are super limited.

Overall good for an economy fare. IMO the movie selection could be improved. Great that you can now connect bluetooth headphones to the entertainment system.

7 hours 15 min flight from SEA to Iceland with no inflight entertainment and no power to charge your own devices, also no meal service, not even any snacks/cookies. You have to buy food and the options are extremely limited (i.e. ham and cheese sandwich and spicy cup noodles). I didn't think Iceland air was a budget airline, maybe I was wrong, the cost of the ticket didn't feel like it though.

Very nice flight, easy connections in Keflavík, and friendly crew.